Official Stream Team Member Exploiting and Being Offensive Toward Viewers

IIILaaLaaIII · February 15

I wanted to bring attention to something that happened recently involving an official ESO Stream Team member. During their live stream on Twitch, they were using an exploit. I pointed it out in chat, letting them know that what they were doing was considered exploiting.

Instead of addressing the issue professionally, they became extremely offensive towards me. As a young woman, I was shocked when they told me to “suck my d***” and called me “ret*rded.” This kind of behaviour is completely unacceptable, especially from someone representing the game and the community.

This isn't the first time I have seen him say things like this, but this can't be something that members of ZOS's public stream team allows right?

Dragonnord · February 15

@IIILaaLaaIII ping @ZOS_Kevin because this is very serious and ZOS can action that since it's in their TOS too, that people must behave even in YouTube, Twitch, etc.

By the way, this SAME STREAM TEAM MEMBER that does pvp is constantly calling <snip> to group of players, guildmates playing together, and anyone that ganks or kills him.

His streamings are recorded in Twitch, so it's easy to show proof.

I'm opening a report to ZOS because, if we can't say anything in zone chat, and I 100% AGREE WITH ZOS in that, I COMPLETELY SUPPORT that, if TOS says that you have to behave and ZOS can take action even outside TESO if you don't follow their TOS, this disgusting behaviour (of this Stream Team member) should be actioned.

virtus753 · February 15

Dragonnord wrote: »

@IIILaaLaaIII ping @ZOS_Kevin because this is very serious and ZOS can action that since it's in their TOS too, that people must behave even in YouTube, Twitch, etc.

By the way, I have a very similar situation. There is this STREAM MEMBER that does pvp that is constantly calling FU**ING R*T*RDS to group of players, guildmates playing together, and anyone that ganks or kills him.

His streamings are recorded in Twitch, so it's easy to show proof.

I'm opening a report to ZOS because, if we can't say anything in zone chat, and I 100% AGREE WITH ZOS in that, I COMPLETELY SUPPORT that, if TOS says that you have to behave and ZOS can take action even outside TESO if you don't follow their TOS, this disgusting behaviour (of this streamer) should be actioned.

I wouldn’t count on Support to do anything about this. They have been defending the use of the c-word as a slur for three months. They have repeatedly indemnified the use of the b-word as a slur. They condone the use of derogatory speech about protected groups by PvPers. They’re not penalizing people using slurs - they’re supporting them.

It’s going to fall on the CMs to do something about this, and I sincerely hope they do.

Doragren · February 15

Stream snipers that contribute nothing to the game besides harassing content creators and people that promote this game are trying to get these streamers banned, funny

Koshka · February 15

Doragren wrote: »

Stream snipers that contribute nothing to the game besides harassing content creators and people that promote this game are trying to get these streamers banned, funny

I agree that people shouldn't harass streamers. It is not okay.
But I think it is also not okay for an officially endorsed streamer to act like some angry child from Dota 2. Especially when people in game are allegedly getting banned for typos. Lol.

forum_gpt · February 15

IIILaaLaaIII wrote: »

I wanted to bring attention to something that happened recently involving an official ESO Stream Team member. During their live stream on Twitch, they were using an exploit. I pointed it out in chat, letting them know that what they were doing was considered exploiting.

Instead of addressing the issue professionally, they became extremely offensive towards me. As a young woman, I was shocked when they told me to “suck my d***” and called me “ret*rded.” This kind of behaviour is completely unacceptable, especially from someone representing the game and the community.

This isn't the first time I have seen him say things like this, but this can't be something that members of ZOS's public stream team allows right?

I was watching at the time, and I completely agree—ZOS needs to address this. Just because they're a Stream Team member doesn't mean they should be able to act however they want. They’re still representing the game and should be held to the same standards as everyone else. This kind of behavior is completely unacceptable, and they shouldn’t get a free pass for something this serious.

wilykcat · February 15

I don't watch live streamers for these reasons.

I agree that when they use such inappropriate language and insults that they should be punished like anyone else. There is no excuse for bad behavior.

SkaraMinoc · February 15

Glad you brought this up. I've seen it happen many times. I won't say names but there's a PvP streamer that constantly refers to their private parts and the ESO Stream Team logo is right in their stream.

Not a good look ZOS.

SkaraMinoc · February 15

Doragren wrote: »

Stream snipers that contribute nothing to the game besides harassing content creators and people that promote this game are trying to get these streamers banned, funny

Actually they've already gotten themselves banned multiple times for exploiting 🤣 How does an ESO Stream Team member get themselves banned and still remain on the Stream Team. That's mind boggling.

Elsonso · February 15

Hmm.

I would be more concerned that a Stream Team member is using an exploit than what words they use on stream. It seems to me that the streamer, who may or may not have been exploiting (I have no proof either way), successfully changed the subject to one of appropriate language.

SkaraMinoc · February 15

@ZOS_GinaBruno Hey Gina, I'm pretty sure you know who we're talking about here. How do you feel about favoritism within the ESO Stream Team? If this streamer wasn't buddies with you and other ZOS employees, do you think they would have been removed from the Stream Team already? I'd love to hear your thoughts on this.

Dragonnord · February 15

Doragren wrote: »

Stream snipers that contribute nothing to the game besides harassing content creators and people that promote this game are trying to get these streamers banned, funny

Not everyone that turns on a webcam is a content creator. I can do that, right now, in a minute, and I'm creating nothing. Insulting, swearing and calling people words is not creating content.

And fyi, not everyone is doing stream snipping. Players are playing. Lots of stuff happening in Cyro and most of the time you don't even know how you are hitting.

This streamer, several times he is in the middle of a big fight, he's obliterated as anyone else, since you are getting attacked from everywhere, and he every single time thinks he is being stream snipped, even when he is in the middle of everything where you can't see sh*t because of all the area of effects and so that are happening.

Or, situation two that I have seen too, this treamer plays to be God, grouped with 2 or 3 others, and it's all good for him when they are winning and killing, but when people counterattack that "We're gods of pvp and you all rest are stupid noobs and suck at pvp" attitude, and so people start killing him and his group, he starts complaining and calling everyone the words I wrote in my first post above., sends hate tells, etc.

His attitude is disgusting and completely the opposite of what a Stream Member should preach and encourage.

spartaxoxo · February 15

SkaraMinoc wrote: »

ZOS_GinaBruno Hey Gina, I'm pretty sure you know who we're talking about here. How do you feel about favoritism within the ESO Stream Team? If this streamer wasn't buddies with you and other ZOS employees, do you think they would have been removed from the Stream Team already? I'd love to hear your thoughts on this.

I don't think loaded questions are going to work out here. Is it actually well known what this person did or who they are? This thread has little traction and I don't see anything on Reddit either?

I understand there's only so much to be said on here but right now it's someone did something somewhere and used awful language. This may be better off as a PM.

TheAwesomeChimpanzee · February 15

I completely agree—this kind of behavior is unacceptable, especially from someone representing the ESO Stream Team. Exploiting an unintended game mechanic is already an issue, but responding to criticism with harassment and offensive language is far worse.

Stream Team members should be ambassadors for the game, not engaging in toxic behavior that fosters a hostile environment. This kind of response, especially towards women, only reinforces the worst aspects of gaming culture.

ZOS needs to hold their representatives accountable. If this isn’t the first time this person has acted this way, why are they still part of the program? This should not be tolerated, and action needs to be taken.

SkaraMinoc · February 15

spartaxoxo wrote: »

show previous quotes

SkaraMinoc wrote: »

ZOS_GinaBruno Hey Gina, I'm pretty sure you know who we're talking about here. How do you feel about favoritism within the ESO Stream Team? If this streamer wasn't buddies with you and other ZOS employees, do you think they would have been removed from the Stream Team already? I'd love to hear your thoughts on this.

I don't think loaded questions are going to work out here. Is it actually well known what this person did or who they are? This thread has little traction and I don't see anything on Reddit either?

I understand there's only so much to be said on here but right now it's someone did something somewhere and used awful language. This may be better off as a PM.

Let's be real here, they know who it is. There's only 1 stream team member that fits the profile. I just want an honest answer as to why they're still on the stream team despite their inappropriate behavior.

forum_gpt · February 15

spartaxoxo wrote: »

show previous quotes

SkaraMinoc wrote: »

ZOS_GinaBruno Hey Gina, I'm pretty sure you know who we're talking about here. How do you feel about favoritism within the ESO Stream Team? If this streamer wasn't buddies with you and other ZOS employees, do you think they would have been removed from the Stream Team already? I'd love to hear your thoughts on this.

I don't think loaded questions are going to work out here. Is it actually well known what this person did or who they are? This thread has little traction and I don't see anything on Reddit either?

I understand there's only so much to be said on here but right now it's someone did something somewhere and used awful language. This may be better off as a PM.

Just because they didn’t make a Reddit post doesn’t invalidate what happened. Not everything needs to be on Reddit to be true or worth discussing. The fact that this behavior happened at all—especially from a Stream Team member—should be enough reason for ZOS to take it seriously, regardless of where it's being talked about. Brushing it off just because it’s not gaining traction elsewhere doesn’t make it any less of a problem.

spartaxoxo · February 15

forum_gpt wrote: »

show previous quotes

spartaxoxo wrote: »

SkaraMinoc wrote: »

ZOS_GinaBruno Hey Gina, I'm pretty sure you know who we're talking about here. How do you feel about favoritism within the ESO Stream Team? If this streamer wasn't buddies with you and other ZOS employees, do you think they would have been removed from the Stream Team already? I'd love to hear your thoughts on this.

I don't think loaded questions are going to work out here. Is it actually well known what this person did or who they are? This thread has little traction and I don't see anything on Reddit either?

I understand there's only so much to be said on here but right now it's someone did something somewhere and used awful language. This may be better off as a PM.

Just because they didn’t make a Reddit post doesn’t invalidate what happened. Not everything needs to be on Reddit to be true or worth discussing. The fact that this behavior happened at all—especially from a Stream Team member—should be enough reason for ZOS to take it seriously, regardless of where it's being talked about. Brushing it off just because it’s not gaining traction elsewhere doesn’t make it any less of a problem.

I didn't say it wasn't a problem. I said that there's a good chance they aren't aware of who and what is happening, and a PM in which the poster could be more detailed may be helpful in resolving the issue.

Not everything needs to be on Reddit or anywhere else. But, awareness of a problem does generally require either specific reports or publicity. Otherwise, this is a big game with a lot of things that require monitoring. They aren't going to catch it all. This is why detailed reports are crucial to resolving issues.

forum_gpt · February 15

The streamer in question has now privated the VOD from yesterday’s stream, but I have the entire VOD downloaded with all the evidence needed. Hiding it doesn’t change what happened. The footage clearly shows them using an exploit and reacting in an extremely offensive and unprofessional manner when called out. If they had nothing to hide, there would be no reason to remove the VOD. This kind of behavior, especially from a Stream Team member, needs to be addressed, and sweeping it under the rug shouldn't be an option.

Soraka · February 15

Did you send the clip to Zos? Hopefully they'll take notice.

Decimus · February 15

Not the person in question since I'm not on the Stream Team but oh boy... who are we cancelling today?

I'd like to provide some streamer insight on why someone might act that way:

People aren't robots, streamers have emotions as well - especially ones who play competitively. Where others might be able to punch the wall or the monitor, yell out all kinds of slurs in their solitude and no one would know, all emotions are broadcast Live when you are streaming. There are Twitch Terms of Service that all streamers have to abide by, so if someone says something way out of line I'd recommend contacting Twitch about it. That said, I think opening any competitive player's stream on a more popular category like League of Legends or Counter-Strike could provide some much needed perspective. Expecting streamers to not have emotions is not realistic, doesn't lead to better streams (especially when it comes to competitive activities) and ultimately hurts ESO on the Twitch directory.
When it comes to the specific incident mentioned by the original poster, I can only speculate... but I will say this: besides getting streamsniped and harassed a lot, streamers in ESO also get accused of cheating, exploiting, macros etc on a daily basis - this is a common coping mechanism for people who die in PvP. Personally if I have someone come to my chat with these accusations I usually just laugh it off as "another one" and try to explain them how the game works if they decide to stick around... but again, going back to point number one: you can't tell what the emotional state of someone else is, might be just having a terrible day.
Lastly... if someone does something you believe to be against the Terms of Service in game you can report them. I know of many streamers who have been banned for exploiting in the past, and also streamers who have been banned for in game whispers, tbagging, emoting, character names, guild names etc. You'll just want to be sure something actually against the Terms of Service took place here.

Just my two cents, not a big fan of the whole cancel culture thing.

spartaxoxo · February 15

Soraka wrote: »

Did you send the clip to Zos? Hopefully they'll take notice.

This. That's a perfect thing to send to ZOS to demonstrate what happened.

Soraka · February 15

I imagine there's probably some sort of stream team code of conduct that would discourage berating stream viewers. I feel like it's one thing to have an outburst because of something frustrating that happens in game, but to verbally attack a stream viewer seems like it would be frowned upon as a delegated representative of the game. Human moments happen, but stream team members, I'm assuming, take on a higher level of responsibility for their public actions when representing ESO.

TheAwesomeChimpanzee · February 15

spartaxoxo wrote: »

show previous quotes

Soraka wrote: »

Did you send the clip to Zos? Hopefully they'll take notice.

This. That's a perfect thing to send to ZOS to demonstrate what happened.

Absolutely agree. Sending the clip to ZOS is the best way to document what happened, but it’s also important to bring attention to this within the community. Situations like these shouldn’t be ignored—transparency and discussion help ensure that these kinds of behaviors are addressed properly. If enough people speak up, it increases the chances of real action being taken. Holding those who represent the game accountable benefits everyone and helps create a better environment for the ESO community.

TheAwesomeChimpanzee · February 15

Decimus wrote: »

Not the person in question since I'm not on the Stream Team but oh boy... who are we cancelling today?

I'd like to provide some streamer insight on why someone might act that way:
People aren't robots, streamers have emotions as well - especially ones who play competitively. Where others might be able to punch the wall or the monitor, yell out all kinds of slurs in their solitude and no one would know, all emotions are broadcast Live when you are streaming. There are Twitch Terms of Service that all streamers have to abide by, so if someone says something way out of line I'd recommend contacting Twitch about it. That said, I think opening any competitive player's stream on a more popular category like League of Legends or Counter-Strike could provide some much needed perspective. Expecting streamers to not have emotions is not realistic, doesn't lead to better streams (especially when it comes to competitive activities) and ultimately hurts ESO on the Twitch directory.

When it comes to the specific incident mentioned by the original poster, I can only speculate... but I will say this: besides getting streamsniped and harassed a lot, streamers in ESO also get accused of cheating, exploiting, macros etc on a daily basis - this is a common coping mechanism for people who die in PvP. Personally if I have someone come to my chat with these accusations I usually just laugh it off as "another one" and try to explain them how the game works if they decide to stick around... but again, going back to point number one: you can't tell what the emotional state of someone else is, might be just having a terrible day.

Lastly... if someone does something you believe to be against the Terms of Service in game you can report them. I know of many streamers who have been banned for exploiting in the past, and also streamers who have been banned for in game whispers, tbagging, emoting, character names, guild names etc. You'll just want to be sure something actually against the Terms of Service took place here.

Just my two cents, not a big fan of the whole cancel culture thing.

This comment completely misses the point and tries to justify unacceptable behavior under the guise of “emotions” and “competitive play.” Here’s why every argument presented falls apart:

1. “Streamers have emotions, and competitive players get heated”

Of course, streamers have emotions, but that does not excuse harassment, insults, or offensive language—especially from someone representing an official program. There’s a huge difference between expressing frustration and engaging in outright toxicity. Competitive players in other games also deal with intense situations, but the expectation remains the same: basic respect and professionalism, especially when you’re streaming live to an audience.

The argument about people “punching walls” or yelling slurs in private completely ignores the core issue: streamers are public figures when they go live. They have an audience, a platform, and often a brand to maintain. Saying something offensive in a private setting does not justify doing it publicly while representing a game. If a streamer cannot control their emotions to the point of harassing viewers, they should reconsider whether they should be streaming at all.

2. “Streamers get harassed a lot and accused of exploiting daily”

That still doesn’t justify toxic behavior. Many public figures, streamers, and even developers face criticism, but how they respond defines their professionalism. There is a stark difference between ignoring a baseless accusation and actively lashing out at a viewer with sexist, offensive insults.

If someone calmly points out potential exploitation, the correct response is either:
• Clarifying the situation.
• Ignoring it if it’s truly baseless.

Instead, the streamer in question responded with outright personal attacks—that’s the issue. Their emotional state or whether they were “having a bad day” does not make that behavior acceptable. Plenty of streamers deal with toxicity daily and still manage to act like professionals because they understand they have a responsibility to their audience.

3. “If it’s against ToS, report them”

Yes, reporting is a step, but bringing awareness to the issue is also necessary. Just because action can be taken through official channels doesn’t mean the community should ignore bad behavior. Discussing these problems prevents them from being normalized.

Furthermore, this isn’t just about violating the Terms of Service—it’s about holding accountable someone who represents a game, a brand, and a community. Official Stream Team members should uphold standards of respect and professionalism.

You try to deflect the real issue by blaming “cancel culture” instead of addressing accountability. No one is asking streamers to be emotionless robots, but there is a clear line between being frustrated and being outright abusive. If someone cannot handle criticism or manage their emotions without resorting to harassment, they should not be in an official program that represents the game.

Holding people accountable is not “cancel culture”—it’s about maintaining community standards and ensuring that those who represent ESO do so in a way that fosters a welcoming and respectful environment.

Four_Fingers · February 15

Witch hunts seem to be a popular new hobby.

Dragonnord · February 15

Four_Fingers wrote: »

Witch hunts seem to be a popular new hobby.

If you mean witch hunting toxic streamers and behaviors that harm the game, yes, I'll be witch hunting until the end of days.

Btw, whoever defends people that insult, aggravate and call people all type of disgusting words, says much about them.

Soraka · February 15

I don't perceive this to be witch hunting. The individual says they have proof, and no one has said who it is. I myself do not have enough information from this thread to know who is being discussed, nor do I care to. It seems to be looking to get ZOS to review the situation and handle it as necessary, not a call for players to take any action towards said streamers. At least that's how I see it.

Dragonnord · February 15

Decimus wrote: »

People aren't robots, streamers have emotions as well..

Expecting streamers to not have emotions...

However, regular players can't have emotions and if they say "fu**ing r**ard" in zone chat they are banned the same day.

We all have emotions, but we need to control what we say, more if they are Stream Team members that were selected/approved by ZOS to represent them.

Decimus · February 15

TheAwesomeChimpanzee wrote: »

show previous quotes

Decimus wrote: »

Not the person in question since I'm not on the Stream Team but oh boy... who are we cancelling today?

I'd like to provide some streamer insight on why someone might act that way:
People aren't robots, streamers have emotions as well - especially ones who play competitively. Where others might be able to punch the wall or the monitor, yell out all kinds of slurs in their solitude and no one would know, all emotions are broadcast Live when you are streaming. There are Twitch Terms of Service that all streamers have to abide by, so if someone says something way out of line I'd recommend contacting Twitch about it. That said, I think opening any competitive player's stream on a more popular category like League of Legends or Counter-Strike could provide some much needed perspective. Expecting streamers to not have emotions is not realistic, doesn't lead to better streams (especially when it comes to competitive activities) and ultimately hurts ESO on the Twitch directory.

When it comes to the specific incident mentioned by the original poster, I can only speculate... but I will say this: besides getting streamsniped and harassed a lot, streamers in ESO also get accused of cheating, exploiting, macros etc on a daily basis - this is a common coping mechanism for people who die in PvP. Personally if I have someone come to my chat with these accusations I usually just laugh it off as "another one" and try to explain them how the game works if they decide to stick around... but again, going back to point number one: you can't tell what the emotional state of someone else is, might be just having a terrible day.

Lastly... if someone does something you believe to be against the Terms of Service in game you can report them. I know of many streamers who have been banned for exploiting in the past, and also streamers who have been banned for in game whispers, tbagging, emoting, character names, guild names etc. You'll just want to be sure something actually against the Terms of Service took place here.

Just my two cents, not a big fan of the whole cancel culture thing.

This comment completely misses the point and tries to justify unacceptable behavior under the guise of “emotions” and “competitive play.” Here’s why every argument presented falls apart:

1. “Streamers have emotions, and competitive players get heated”

Of course, streamers have emotions, but that does not excuse harassment, insults, or offensive language—especially from someone representing an official program. There’s a huge difference between expressing frustration and engaging in outright toxicity. Competitive players in other games also deal with intense situations, but the expectation remains the same: basic respect and professionalism, especially when you’re streaming live to an audience.

The argument about people “punching walls” or yelling slurs in private completely ignores the core issue: streamers are public figures when they go live. They have an audience, a platform, and often a brand to maintain. Saying something offensive in a private setting does not justify doing it publicly while representing a game. If a streamer cannot control their emotions to the point of harassing viewers, they should reconsider whether they should be streaming at all.

This is why I wrote "There are Twitch Terms of Service that all streamers have to abide by, so if someone says something way out of line I'd recommend contacting Twitch about it."

Big streamers do lose sponsors if they say something way out of line, but using a few slurs like mentioned in original post... I've seen way bigger streamers with multi-billion dollar sponsors use much worse language than that - you're setting unrealistic expectations on people.

I'd recommend checking a few League streams, streamers with multiple sponsors (sponsors bigger than Zenimax)... and see what kind of language is being used there.

TheAwesomeChimpanzee wrote: »

2. “Streamers get harassed a lot and accused of exploiting daily”

That still doesn’t justify toxic behavior. Many public figures, streamers, and even developers face criticism, but how they respond defines their professionalism. There is a stark difference between ignoring a baseless accusation and actively lashing out at a viewer with sexist, offensive insults.

If someone calmly points out potential exploitation, the correct response is either:
• Clarifying the situation.
• Ignoring it if it’s truly baseless.

Instead, the streamer in question responded with outright personal attacks—that’s the issue. Their emotional state or whether they were “having a bad day” does not make that behavior acceptable. Plenty of streamers deal with toxicity daily and still manage to act like professionals because they understand they have a responsibility to their audience.

Sure, there is a classy way to deal with situations and the... less classy way, but as mentioned: people are not robots.

Plenty of streamers do deal with toxicity daily and do act like professionals... most of the time. I watch many of them.

I've also seen how these people act on a very bad day or when they reach that "tipping point" - people whom you'd never even imagine getting that mad.

It's very easy to tell other people how they should act while you're completely detached from the situation.

TheAwesomeChimpanzee wrote: »

3. “If it’s against ToS, report them”

Yes, reporting is a step, but bringing awareness to the issue is also necessary. Just because action can be taken through official channels doesn’t mean the community should ignore bad behavior. Discussing these problems prevents them from being normalized.

Furthermore, this isn’t just about violating the Terms of Service—it’s about holding accountable someone who represents a game, a brand, and a community. Official Stream Team members should uphold standards of respect and professionalism.

You try to deflect the real issue by blaming “cancel culture” instead of addressing accountability. No one is asking streamers to be emotionless robots, but there is a clear line between being frustrated and being outright abusive. If someone cannot handle criticism or manage their emotions without resorting to harassment, they should not be in an official program that represents the game.

Holding people accountable is not “cancel culture”—it’s about maintaining community standards and ensuring that those who represent ESO do so in a way that fosters a welcoming and respectful environment.

Accountable for what?

All I can see here is something about a streamer "exploiting" (something streamers are inaccurately accused of daily) and some angry gamer words.

Where is the context? How was this streamer accused of exploiting? What were the words directed at the streamer? Was it someone from in game who'd been harassing the streamer in game for hours for example?

All missing context.

Yes, I'd consider it very rude if someone just snapped at me like that out of nowhere, but we're missing the context here.

Castagere · February 15

Yeah, this type of stuff has been happening in this game for years. Good luck getting anything done about it. My wish is these game companies just stop giving favors to all these so-called content creators period. It just gives these people a sense of power over everyone else. And their followers act like a bunch of cultists that will defend anything they say or do whether it's good or bad. ESO's list of so-called content creators is mostly negative toward the game anyway. My wish is for all mmo companies to dump all these guys and their cult-like followers. A new player to the game gains nothing from these people.

jlats · February 15

Decimus wrote: »

Not the person in question since I'm not on the Stream Team but oh boy... who are we cancelling today?

I'd like to provide some streamer insight on why someone might act that way:
People aren't robots, streamers have emotions as well - especially ones who play competitively. Where others might be able to punch the wall or the monitor, yell out all kinds of slurs in their solitude and no one would know, all emotions are broadcast Live when you are streaming. There are Twitch Terms of Service that all streamers have to abide by, so if someone says something way out of line I'd recommend contacting Twitch about it. That said, I think opening any competitive player's stream on a more popular category like League of Legends or Counter-Strike could provide some much needed perspective. Expecting streamers to not have emotions is not realistic, doesn't lead to better streams (especially when it comes to competitive activities) and ultimately hurts ESO on the Twitch directory.

When it comes to the specific incident mentioned by the original poster, I can only speculate... but I will say this: besides getting streamsniped and harassed a lot, streamers in ESO also get accused of cheating, exploiting, macros etc on a daily basis - this is a common coping mechanism for people who die in PvP. Personally if I have someone come to my chat with these accusations I usually just laugh it off as "another one" and try to explain them how the game works if they decide to stick around... but again, going back to point number one: you can't tell what the emotional state of someone else is, might be just having a terrible day.

Lastly... if someone does something you believe to be against the Terms of Service in game you can report them. I know of many streamers who have been banned for exploiting in the past, and also streamers who have been banned for in game whispers, tbagging, emoting, character names, guild names etc. You'll just want to be sure something actually against the Terms of Service took place here.

Just my two cents, not a big fan of the whole cancel culture thing.

Surely someone would have to be absolutely detached from reality to think the normal spectrum of human emotion should regularly include violence and slurs, especially over something as trivial a video game.