ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

TX12001rwb17_ESO · February 19

LadyLethalla wrote: »

I'm in Australia and my ping has never been lower than 269 - which it only drops to very occasionally and for no more than a couple of seconds at a time. More usually it sits around 284 - 320. I get that it's long way from Melbourne to Germany though.

Not sure why but my main often disconnects when trying to exit the Vivec Thieves guild - none of the alts do that. Sometimes get disconnected when trying to port, too.
Occasionally I'll have other disconnects and blips that are like rubber banding - had two last night.

I am getting a weird case similar to that where I can be on one character for a while but the moment I switch characters the game decides to disconnect.

LadyGP · February 19

TX12001rwb17_ESO wrote: »

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LadyLethalla wrote: »

I'm in Australia and my ping has never been lower than 269 - which it only drops to very occasionally and for no more than a couple of seconds at a time. More usually it sits around 284 - 320. I get that it's long way from Melbourne to Germany though.

Not sure why but my main often disconnects when trying to exit the Vivec Thieves guild - none of the alts do that. Sometimes get disconnected when trying to port, too.
Occasionally I'll have other disconnects and blips that are like rubber banding - had two last night.

I am getting a weird case similar to that where I can be on one character for a while but the moment I switch characters the game decides to disconnect.

I've noticed that when I open the inventory sometimes or port I get 999+ for a split second. When you login with a new toon does it actually log in or crash while trying to load?

TX12001rwb17_ESO · February 19

LadyGP wrote: »

show previous quotes

TX12001rwb17_ESO wrote: »

LadyLethalla wrote: »

I'm in Australia and my ping has never been lower than 269 - which it only drops to very occasionally and for no more than a couple of seconds at a time. More usually it sits around 284 - 320. I get that it's long way from Melbourne to Germany though.

Not sure why but my main often disconnects when trying to exit the Vivec Thieves guild - none of the alts do that. Sometimes get disconnected when trying to port, too.
Occasionally I'll have other disconnects and blips that are like rubber banding - had two last night.

I am getting a weird case similar to that where I can be on one character for a while but the moment I switch characters the game decides to disconnect.

I've noticed that when I open the inventory sometimes or port I get 999+ for a split second. When you login with a new toon does it actually log in or crash while trying to load?

It logs in then crashes in a matter of seconds.

ZOS_Kevin · February 19

Just an update here. The survey we posted last Friday has now been edited to allow for multiple entries. So if you run into performance issue, please feel free to use the survey to note your experience. The team has gotten over 500 response so far, so thank you for your feedback and help. They are starting to review the data and see what they can interpret from it to help aid in the investigation.

ZOS_Kevin wrote: »

Hi All. The ESO Team has been working on a survey to help us better track your experience when hitting lag spikes, rubberbanding, and general performance dips. The idea of the survey is to collect the same standard of data for our engineers to look at and work on improving your general experience in-game. In addition to English, the survey is available is the following languages: German, French, Spanish, Italian, Japanese, Simplified Chinese, Polish, and Brazilian Portuguese.

You can access the survey link here: https://beth.games/3WJxUMG

If you run into a rough patch while you play, this is the form you should fill out to clearly define your experience. The information goes directly to our engineers who are using the information you send to guide their work. We want to thank everyone in advance for filling out the form and thank our forum community who helped in getting this survey in such a detailed state.

So as to not split the ongoing conversation, if you have comments or follow-up about your experience with lag, rubber-banding, and general performance dips, please go to the existing thread on this topic: Conversation on lag spikes and connection performance.

Seravi · February 19

ZOS_Kevin wrote: »

Just an update here. The survey we posted last Friday has now been edited to allow for multiple entries. So if you run into performance issue, please feel free to use the survey to note your experience. The team has gotten over 500 response so far, so thank you for your feedback and help. They are starting to review the data and see what they can interpret from it to help aid in the investigation.
show previous quotes

ZOS_Kevin wrote: »

Hi All. The ESO Team has been working on a survey to help us better track your experience when hitting lag spikes, rubberbanding, and general performance dips. The idea of the survey is to collect the same standard of data for our engineers to look at and work on improving your general experience in-game. In addition to English, the survey is available is the following languages: German, French, Spanish, Italian, Japanese, Simplified Chinese, Polish, and Brazilian Portuguese.

You can access the survey link here: https://beth.games/3WJxUMG

If you run into a rough patch while you play, this is the form you should fill out to clearly define your experience. The information goes directly to our engineers who are using the information you send to guide their work. We want to thank everyone in advance for filling out the form and thank our forum community who helped in getting this survey in such a detailed state.

So as to not split the ongoing conversation, if you have comments or follow-up about your experience with lag, rubber-banding, and general performance dips, please go to the existing thread on this topic: Conversation on lag spikes and connection performance.

Thank you @ZOS_Kevin !

Just_Attivi · February 19

Oh, I had a hectic couple of weeks and totally forgot....

HAPPY 9 MONTHS (and 12 days) LAG THREAD!

Youre growing up to be such a big and strong Post, I couldn't be more proud!

(I barely play these days, not sure how performance has been the last ~2-3 weeks, but last time I did play it wasnt absolutely terrible, but still a long shot from anything I'd call "good" or "acceptable" regarding input delays/world time warps/all the stuff thats been here.)

LadyGP · February 19

Just_Attivi wrote: »

Oh, I had a hectic couple of weeks and totally forgot....

HAPPY 9 MONTHS (and 12 days) LAG THREAD! Youre growing up to be such a big and strong Post, I couldn't be more proud!

(I barely play these days, not sure how performance has been the last ~2-3 weeks, but last time I did play it wasnt absolutely terrible, but still a long shot from anything I'd call "good" or "acceptable" regarding input delays/world time warps/all the stuff thats been here.)

Hey you welcome back! We actually has a PTS test for 2 hours yesterday that was really fun. I guess some devs were playing too and they were capturing data and what not Gina made a post saying they found a problem that was causing disconnects so fingers crossed thats one less thing that can cause us to drop!

LadyGP · February 19

ZOS_Kevin wrote: »

Just an update here. The survey we posted last Friday has now been edited to allow for multiple entries. So if you run into performance issue, please feel free to use the survey to note your experience. The team has gotten over 500 response so far, so thank you for your feedback and help. They are starting to review the data and see what they can interpret from it to help aid in the investigation.
show previous quotes

ZOS_Kevin wrote: »

Hi All. The ESO Team has been working on a survey to help us better track your experience when hitting lag spikes, rubberbanding, and general performance dips. The idea of the survey is to collect the same standard of data for our engineers to look at and work on improving your general experience in-game. In addition to English, the survey is available is the following languages: German, French, Spanish, Italian, Japanese, Simplified Chinese, Polish, and Brazilian Portuguese.

You can access the survey link here: https://beth.games/3WJxUMG

If you run into a rough patch while you play, this is the form you should fill out to clearly define your experience. The information goes directly to our engineers who are using the information you send to guide their work. We want to thank everyone in advance for filling out the form and thank our forum community who helped in getting this survey in such a detailed state.

So as to not split the ongoing conversation, if you have comments or follow-up about your experience with lag, rubber-banding, and general performance dips, please go to the existing thread on this topic: Conversation on lag spikes and connection performance.

Sweet, thank you sir!

Just_Attivi · February 20

LadyGP wrote: »

show previous quotes

Just_Attivi wrote: »

Oh, I had a hectic couple of weeks and totally forgot....

HAPPY 9 MONTHS (and 12 days) LAG THREAD! Youre growing up to be such a big and strong Post, I couldn't be more proud!

(I barely play these days, not sure how performance has been the last ~2-3 weeks, but last time I did play it wasnt absolutely terrible, but still a long shot from anything I'd call "good" or "acceptable" regarding input delays/world time warps/all the stuff thats been here.)

Hey you welcome back! We actually has a PTS test for 2 hours yesterday that was really fun. I guess some devs were playing too and they were capturing data and what not Gina made a post saying they found a problem that was causing disconnects so fingers crossed thats one less thing that can cause us to drop!

Hey yourself! and thank you ^^ Hopefully whatever they identified can make an impactful difference, it would be great to play without hourly (or more) disconnects, and to maybe not feel like my character is swinging their weapons (or maybe just their brain?) through molasses with the input delays!

LadyGP · February 20

Just_Attivi wrote: »

show previous quotes

LadyGP wrote: »

Just_Attivi wrote: »

Oh, I had a hectic couple of weeks and totally forgot....

HAPPY 9 MONTHS (and 12 days) LAG THREAD! Youre growing up to be such a big and strong Post, I couldn't be more proud!

(I barely play these days, not sure how performance has been the last ~2-3 weeks, but last time I did play it wasnt absolutely terrible, but still a long shot from anything I'd call "good" or "acceptable" regarding input delays/world time warps/all the stuff thats been here.)

Hey you welcome back! We actually has a PTS test for 2 hours yesterday that was really fun. I guess some devs were playing too and they were capturing data and what not Gina made a post saying they found a problem that was causing disconnects so fingers crossed thats one less thing that can cause us to drop!

Hey yourself! and thank you ^^ Hopefully whatever they identified can make an impactful difference, it would be great to play without hourly (or more) disconnects, and to maybe not feel like my character is swinging their weapons (or maybe just their brain?) through molasses with the input delays!

There were one or two moments I had some input delay during the fights but I would say all in all it was a noticeable improvement. I was also tracking things and pingplotter and saw...10+ red lines (I would almost always disconnect when that happens) and didn't disconnect once.

Whatever they did improved my situation for sure.

Now I will say... I would be shocked if this would solve the PvP calculations situation but that is what vengence is for.

LadyGP · February 20

Tried playing live again tonight and disconnected 3 times and I didn't even notice any ball groups around.

Hopefully the test results wil get implemented onto live soon - I just wanna playyyy.

Arrow312 · February 20

Thanks for keeping this thread alive. Whenever im thinking about to return i read this thread for news. Sadly nothing change so far...

keep going on....

manukartofanu · February 20

Another unexpected error in the middle of the card match. First interesting match against a strong opponent in like 5 days, and here we go again. My desire to play drops significantly after this. Thanks for that.

LadyGP · February 20

Arrow312 wrote: »

Thanks for keeping this thread alive. Whenever im thinking about to return i read this thread for news. Sadly nothing change so far...

keep going on....

I wouldn't say nothing has changed - has the issue been resolved.. no - but the efforts ZoS has been putting towards this are definetly there and that test the other day things felt really good. I have hope we are really close to having a fix fingers crossed.

manukartofanu wrote: »

Another unexpected error in the middle of the card match. First interesting match against a strong opponent in like 5 days, and here we go again. My desire to play drops significantly after this. Thanks for that.

I feel you - it's frustrating.

Did you get any lag spikes (999+).. input lag.. anything like that before the disconnect? Any heavy add-ons? PC/Xbox/PS? Any info you can drop in this thread with would help. Also if you haven't already please go here and fill out the report.

https://feedback.bethesda.net/jfe/form/SV_5dLZWx81Em0b3oO?utm_source=Bethesda

LadyGP · February 20

@ZOS_Kevin I don't know if its possible or if this is a good idea but since OP is banned is there a way maybe we could put a Dev Edit at the bottom of the post with a quick write up like you did above about filling out the survey?

When people come to this thread from Google (it's often one of the top searches when you do ESO forums or ESO performance) they won't really see the survey unless the go to page 110+. Might be helpful to have it right on the first post.

Edit: Thanks Kevin!!!!!

TX12001rwb17_ESO · February 20

I crashed in the middle of a boss fight in the Imperial City and lost 6k Tel var from it.

These Golden Pursuit are just stressful because I cannot stay logged on.

LadyGP · February 20

TX12001rwb17_ESO wrote: »

I crashed in the middle of a boss fight in the Imperial City and lost 6k Tel var from it.

Crashed like to desktop or disconnected and got sent to lobby?

Be sure to fill this out while it's fresh on your mind. https://feedback.bethesda.net/jfe/form/SV_5dLZWx81Em0b3oO?utm_source=Bethesda

ZOS_Kevin · February 20

LadyGP wrote: »

@ZOS_Kevin I don't know if its possible or if this is a good idea but since OP is banned is there a way maybe we could put a Dev Edit at the bottom of the post with a quick write up like you did above about filling out the survey?

When people come to this thread from Google (it's often one of the top searches when you do ESO forums or ESO performance) they won't really see the survey unless the go to page 110+. Might be helpful to have it right on the first post.

Just updated the first post. Thanks for the suggestion!

LadyGP · February 20

ZOS_Kevin wrote: »

show previous quotes

LadyGP wrote: »

@ZOS_Kevin I don't know if its possible or if this is a good idea but since OP is banned is there a way maybe we could put a Dev Edit at the bottom of the post with a quick write up like you did above about filling out the survey?

When people come to this thread from Google (it's often one of the top searches when you do ESO forums or ESO performance) they won't really see the survey unless the go to page 110+. Might be helpful to have it right on the first post.

Just updated the first post. Thanks for the suggestion!

🐐

YandereGirlfriend · February 20

Last night I got kicked twice from PC-NA Grey Host around 7-7:30 PM PST.

Over the course of about a minute, the input delay began rapidly increasing and culminated with the kick. Then a bunch of "Lost Lobby Connection" errors while trying to re-join Cyrodiil, which is par for the course when trying to load back into an already existing large-scale fight.

This was also happening to a bunch of others in the group.

LadyGP · February 20

YandereGirlfriend wrote: »

Last night I got kicked twice from PC-NA Grey Host around 7-7:30 PM PST.

Over the course of about a minute, the input delay began rapidly increasing and culminated with the kick. Then a bunch of "Lost Lobby Connection" errors while trying to re-join Cyrodiil, which is par for the course when trying to load back into an already existing large-scale fight.

This was also happening to a bunch of others in the group.

I was out of a group and had the same experience.

Arrow312 · February 21

LadyGP wrote: »

show previous quotes

Arrow312 wrote: »

Thanks for keeping this thread alive. Whenever im thinking about to return i read this thread for news. Sadly nothing change so far...

keep going on....

I wouldn't say nothing has changed - has the issue been resolved.. no - but the efforts ZoS has been putting towards this are definetly there and that test the other day things felt really good. I have hope we are really close to having a fix fingers crossed.

Yes i read that they doing something but as you wrote "is the problem solved" No. That is the important info for me. I dont install a game when the problem why i kicked it is still there.

master_vanargand · February 21

Right after the server maintenance it was normal.
However, when I went to PvP Cyrodiil the ping became terrible.
And whenever an AD ball group got close an error would occur and the game would end.
After that I moved from PvP Cyrodiil to a PvE zone, but the ping was still terrible.
I think the PvP ball group is doing DDoS.
I'm certain that the ball group is intentionally creating a state similar to DDoS.
There's no doubt that they're at least exploiting a vulnerability in the game.

Morvan · February 21

master_vanargand wrote: »

Right after the server maintenance it was normal.
However, when I went to PvP Cyrodiil the ping became terrible.
And whenever an AD ball group got close an error would occur and the game would end.
After that I moved from PvP Cyrodiil to a PvE zone, but the ping was still terrible.
I think the PvP ball group is doing DDoS.
I'm certain that the ball group is intentionally creating a state similar to DDoS.
There's no doubt that they're at least exploiting a vulnerability in the game.

When the server is unstable it gets MUCH worse when you're in an area with too much people, I've had the same issue a few hours ago where the connection was fine while housing, but once I went to run a trial I got ping spikes all the time.

So they're not really targetting your conection or anything, it's just the cluster of players making the already unstable server even worse.

Arrow312 · February 21

"I'm certain that the ball group is intentionally creating a state similar to DDoS"

im not sure if it is Ballgroups alone. E.g. most of the time Bgs are where a huge amount of players are. All smashing buttons so there are many inputs at this time and maybe the server counts that as a DDos.

LadyGP · February 21

Arrow312 wrote: »

show previous quotes

LadyGP wrote: »

Arrow312 wrote: »

Thanks for keeping this thread alive. Whenever im thinking about to return i read this thread for news. Sadly nothing change so far...

keep going on....

I wouldn't say nothing has changed - has the issue been resolved.. no - but the efforts ZoS has been putting towards this are definetly there and that test the other day things felt really good. I have hope we are really close to having a fix fingers crossed.

Yes i read that they doing something but as you wrote "is the problem solved" No. That is the important info for me. I dont install a game when the problem why i kicked it is still there.

The problem is... lol... I think "the problem" isn't just one thing... it''s many micro things that make people think it's one big ol' crappy server when it's really not.

silky_soft · February 21

Every time australia is sent through akamai the game resposiveness regardless of reported latency is terrible. Even accounting for how the game just deletes our inputs when playing against <50ms players. Anything with a cast time, even with the speed buff in BG, you'll get cancelled.

5 10 ms 10 ms 9 ms 10.241.5.15
6 10 ms 9 ms 8 ms 202.77.90.64
7 9 ms 8 ms 9 ms a2-21-115-106.deploy.static.akamaitechnologies.com [2.21.115.106]
8 204 ms 199 ms 200 ms a184-26-104-148.deploy.static.akamaitechnologies.com [184.26.104.148]
9 198 ms 195 ms 194 ms 198.20.200.1

LadyGP wrote: »

show previous quotes

Arrow312 wrote: »

LadyGP wrote: »

Arrow312 wrote: »

Thanks for keeping this thread alive. Whenever im thinking about to return i read this thread for news. Sadly nothing change so far...

keep going on....

I wouldn't say nothing has changed - has the issue been resolved.. no - but the efforts ZoS has been putting towards this are definetly there and that test the other day things felt really good. I have hope we are really close to having a fix fingers crossed.

Yes i read that they doing something but as you wrote "is the problem solved" No. That is the important info for me. I dont install a game when the problem why i kicked it is still there.

The problem is... lol... I think "the problem" isn't just one thing... it''s many micro things that make people think it's one big ol' crappy server when it's really not.

I'm still waiting for them to test without instant skills. Put 100ms cast time on everything melee, 200ms on range that is 'instant', on all healing and shields. The only thing that should be instant is bash, block and roll. Lower the server message limit to either kick spammers or put them on a longer gcd. Surely they are able to see which connections are getting thier data accepted vs those that are not.

silky_soft · February 22

Got to be the worst day I've had all year. Tried IC, cryo, bg and overland. Impossible to play fast movement dps like melee nb.

Skills don't fire is the biggest. Especially when you need to land a full combo to be effective or even just start a rotation after a gap close.

The 235ms I'm seeing in game is a lie. Give up for today. It's not fun.

silky_soft · February 23

Imperial City = LAG and takes 50 people to kill 1 person
Imperial City no cp = LAAAAA A A AAG

5 9 ms 8 ms 9 ms 10.241.5.15
6 11 ms 9 ms 9 ms 202.77.90.64
7 9 ms 9 ms 8 ms a2-21-115-83.deploy.static.akamaitechnologies.com [2.21.115.83]
8 194 ms 194 ms 194 ms a184-26-104-148.deploy.static.akamaitechnologies.com [184.26.104.148]
9 194 ms 193 ms 194 ms 198.20.200.1

Jestertoo · February 23

There were so many DC in Aleswell tonight defending EP from getting EMP that just running along side the wall caused my FPS to drop from 60 to high 30's/low 40's. Ping stayed good with no rubberbanding.