ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

Minghash · February 28

Merrily riding around in Cyrodiil, nobody in sight,.. BOOM Dead !

No indication of any sort of attack prior to death.
It happened so fast even Improved Deathrecap does not know what happened.

Feels like someone is running around with that one button insta-death ability some devs are using when streaming previews of new dungeons on twitch.:-D

LadyGP · February 28

Minghash wrote: »

Merrily riding around in Cyrodiil, nobody in sight,.. BOOM Dead !

No indication of any sort of attack prior to death.
It happened so fast even Improved Deathrecap does not know what happened.

Feels like someone is running around with that one button insta-death ability some devs are using when streaming previews of new dungeons on twitch.:-D

I have had this happen to me sometimes. I think it's just a weird timing issue when the client/server gets out of sync (in my case it's cause of pakcetloss) and you get hit during that short window.

merevie · March 1

IC is stuttering hard today -never seen it like that.
Then I saw the Ad Roa desync ball.
Explained

So went to BR and you can guess what was next:

ISCOLDSOUL · March 1

Normal Aussie ping for a few days, round 279 then bam back to 999+ at which even daily crafting writs take so long to get off the board, you just have to give up, so were nearly 12 months in from the first massive lag spike reports. ZOS you should hang your heads in shame over this continued deadbeat performance, definitely never spending a penny on Bethesda ZOS games ever

Jestertoo · March 1

The ingame lagmeter is not accurate when zoning or going in and out of menus.

It is only accurate when you are actively playing the game.

ISCOLDSOUL wrote: »

Normal Aussie ping for a few days, round 279 then bam back to 999+ at which even daily crafting writs take so long to get off the board, you just have to give up, so were nearly 12 months in from the first massive lag spike reports. ZOS you should hang your heads in shame over this continued deadbeat performance, definitely never spending a penny on Bethesda ZOS games ever

Can you post a traceroute to 198.20.200.1 ?
Are Aussies routing through singapore again?

Rohamad_Ali · March 2

The lag has gotten bad on the weekend. Lots of disconnects on PC NA.

Stridig · March 2

Rohamad_Ali wrote: »

The lag has gotten bad on the weekend. Lots of disconnects on PC NA.

It's getting sooo old.

Sluggy · March 2

Yeah I dunno now. It's like night and day now compared to when I started playing again just a couple weeks ago. The lag was so bad for the last two days I just gave up again.

It takes ages to do anything. I feel like I'm playing in molasses. Breakfree is once again a mechanic that is so unreliable I just don't even bother pressing the button anymore. I just try to anticipate it and stack HoTs to survive just before it comes (which can't be done when you are fighting more than one opponent). My skillbar greys out for three, four, five seconds at a time at random points - actually no, not at random points, in fact at the most crucial points. Doors are so unreliable that I have to walk upstairs and jump off of rooves to get out of keeps and outposts. Potions are a funny sound effect that plays every time I press a button - as far as I can tell there's no gameplay mechanic tied to them. Single target skills are completely worthless to me as well. It doesn't even tell me the usual 'Target is out of Range'. The position desync is so bad at times that it feels like my client thinks I'm in a completely different zone than the server.

It really feels like a mess the latter half of this week.

ISCOLDSOUL · March 2

Jestertoo wrote: »

The ingame lagmeter is not accurate when zoning or going in and out of menus.

It is only accurate when you are actively playing the game.

ISCOLDSOUL wrote: »

Normal Aussie ping for a few days, round 279 then bam back to 999+ at which even daily crafting writs take so long to get off the board, you just have to give up, so were nearly 12 months in from the first massive lag spike reports. ZOS you should hang your heads in shame over this continued deadbeat performance, definitely never spending a penny on Bethesda ZOS games ever

Can you post a traceroute to 198.20.200.1 ?
Are Aussies routing through singapore again?

Dunno mate, they had a computer at school that I was never allowed near, that required punch cards. So I have no idea how to post a traceroute sorry

TX12001rwb17_ESO · March 2

Not sure if this will help anyone, I am currently testing it myself and have not crashed yet and general internet performance seems significantly better, but I outright uninstalled my Network Driver, I noticed that I had 2 Drivers on my PC that I could install, one was the one I removed and the other one was the one that came with the PC, the one that I removed was installed in November about the same time I began constantly disconnecting.

So if anyone is disconnecting every few minutes and having laggy internet, perhaps try and remove it, maybe the driver is faulty or incompatible.

Jestertoo · March 2

This is your ping on bittorrent. Don't run bittorent and try to game at same time.
(ignore red spikes on far left, I had switched my computer from wifi to wired finally)

LadyGP · March 2

Jestertoo wrote: »

This is your ping on bittorrent. Don't run bittorent and try to game at same time.
(ignore red spikes on far left, I had switched my computer from wifi to wired finally)

LOL! Yeah, tbh I wouldn't really run anything while trying to play, especially if I'm going into PvP.

cptscotty · March 3

Repeatedly getting kicked from servers tonight. Sometimes while in dungeons. Other times while in battlegrounds. Others reporting the same. Login queue when trying to get back in.

TX12001rwb17_ESO · March 4

After 3 months of torturous disconnections, I seem to have fixed my disconnection problems after testing in 5 separate play sessions

- First session was I managed to do all daily endeavors and even the weekly endeavor without a disconnect
- Second session I managed to score 5 kills in the IC without a single disconnect
- Third session I managed to kill that Gargoyle boss in Craglorn without a single disconnect
- Fourth session was another PvP session longer than the previous sessions and not a single disconnect.
- Fifth session I was online for over 3 hours and not a single disconnect, can say for certain my issue is gone

Normally I would crash within minutes, the issue was my Network was unable to lock in a stable connection to the ESO server even with a VPN connected, the cause of the disconnect was a faulty Network Driver, simply trying to update the driver did not help because the driver that was being updated was incompatible with my Adapter, my solution was to simply uninstall it and go back to the old driver that my PC came with.

I managed to discover this was the issue when I noticed the installation date of the driver just so happen to line up with the time the disconnections began, as a bonus my browser and you tube are now working smoothly again as well.

My suggestion to anyone also disconnecting is to check your network adapter driver, as I said myself even updating did not fix it, I had to remove it entirely because even though it was up to date it did not mean it was compatible with the hardware.

LadyGP · March 4

TX12001rwb17_ESO wrote: »

After 3 months of torturous disconnections, I seem to have fixed my disconnection problems after testing in 5 separate play sessions

- First session was I managed to do all daily endeavors and even the weekly endeavor without a disconnect
- Second session I managed to score 5 kills in the IC without a single disconnect
- Third session I managed to kill that Gargoyle boss in Craglorn without a single disconnect
- Fourth session was another PvP session longer than the previous sessions and not a single disconnect.
- Fifth session I was online for over 3 hours and not a single disconnect, can say for certain my issue is gone

Normally I would crash within minutes, the issue was my Network was unable to lock in a stable connection to the ESO server even with a VPN connected, the cause of the disconnect was a faulty Network Driver, simply trying to update the driver did not help because the driver that was being updated was incompatible with my Adapter, my solution was to simply uninstall it and go back to the old driver that my PC came with.

I managed to discover this was the issue when I noticed the installation date of the driver just so happen to line up with the time the disconnections began, as a bonus my browser and you tube are now working smoothly again as well.

My suggestion to anyone also disconnecting is to check your network adapter driver, as I said myself even updating did not fix it, I had to remove it entirely because even though it was up to date it did not mean it was compatible with the hardware.

Awesome news!!! Glad you were able to get a fix. I've seen a lot of people with network driver issues for some reason isolating themself to ESO and not other games.

I've determined that my issue is a mix of ESO data stream issue with a heavy dose of ISP packetloss issue. These two combined are a golden ticket directly to the lobby for me.

Seravi · March 4

Error 334 kick trying to enter The Underroot in Greenshade. 12:51PM CST.

Renato90085 · March 5

try play eso but log in got 999ping and kick 5 time

Knaxia · March 5

Got kicked a few times this morning too. I just finished A Moonlit Shadow to unlock Zerith-var, I was just outside checking my inventory and saw my ping explode to 999+ and as soon as I tried to move, disconnected with "an error occurred".

Earlier I was just in my own house changing my outfit, and got kicked out, and couldn't get back in with the 304 error about getting booted from the server.

I could log fine to my secondary account, so took the time to do my crafting dailies and mount training and got back in fine after to my main account.

cptscotty · March 5

Oh look...another week...another crash on the servers. Yay! Last couple weeks excuse has been blaming the pvp event...whats this weeks excuse?

LadyGP · March 5

cptscotty wrote: »

Oh look...another week...another crash on the servers. Yay! Last couple weeks excuse has been blaming the pvp event...whats this weeks excuse?

Looks like Akamai is back in the route so I'd assume they are activley fighting off a DDOS.

LadyGP · March 5

LadyGP wrote: »

cptscotty wrote: »

Oh look...another week...another crash on the servers. Yay! Last couple weeks excuse has been blaming the pvp event...whats this weeks excuse?

Looks like Akamai is back in the route so I'd assume they are activley fighting off a DDOS.

Yup

Jestertoo · March 5

Yep, DDOS this morning

LadyGP · March 6

Jestertoo wrote: »

Yep, DDOS this morning

Rough. People suck.

LadyGP · March 7

I'm curious to see what comes out of the PvP test we did a week or so back. With Gina saying they confirmed an issue that causes disconnects hopefully we will get some positive things from that down the line.

I'm kind of glad ZoS switched from their regular content release to the "seasons" now. Gives them a chance to throw these issues in the backlog and bang them out over a few sprint cycles sooner rather than later - in theory anyways.

Jestertoo · March 9

Windows users only:

I downloaded winMTR from sourceforge, wrapped it with a couple of scripts, and uploaded it to ESOUI as an addon. It doesn't integrate with the game at all in-game, but it does make it as simple as I could to install/run.

https://www.esoui.com/downloads/info4058-WinMTRwrapperforESOconnectiondebugging.html

Here I am pinging the NA datacenter.
The number I have circled is packetloss. If this is non-zero, or more than a few packets per hour, you would change MTR over to the pinging the google IP 8.8.8.8. Packetloss to google indicates a problem with your ISP or your connection to the ISP.

CAVEAT - IGNORE ping times for all the routers inline that have really high ping times. Routers respond to ICMP packets with the lowest priority in their CPUs. If they are running heaviliy loaded, they will not respond quickly or at all to ICMP, and may be false positively reported as slow or with lots of packet loss.
see below for a good explanation of why this is the case
https://www.reddit.com/r/HomeNetworking/comments/uw6t07/can_someone_explain_how_does_the_ping_go_from/

LadyGP · March 9

Jestertoo wrote: »

Windows users only:

I downloaded winMTR from sourceforge, wrapped it with a couple of scripts, and uploaded it to ESOUI as an addon. It doesn't integrate with the game at all in-game, but it does make it as simple as I could to install/run.

https://www.esoui.com/downloads/info4058-WinMTRwrapperforESOconnectiondebugging.html

Here I am pinging the NA datacenter.
The number I have circled is packetloss. If this is non-zero, or more than a few packets per hour, you would change MTR over to the pinging the google IP 8.8.8.8. Packetloss to google indicates a problem with your ISP or your connection to the ISP.

CAVEAT - IGNORE ping times for all the routers inline that have really high ping times. Routers respond to ICMP packets with the lowest priority in their CPUs. If they are running heaviliy loaded, they will not respond quickly or at all to ICMP, and may be false positively reported as slow or with lots of packet loss.
see below for a good explanation of why this is the case
https://www.reddit.com/r/HomeNetworking/comments/uw6t07/can_someone_explain_how_does_the_ping_go_from/

This is awesome!!!!!

IMO everyone who has been a part of this thread needs to try this out and figure out if they are having issues due to packetloss. I'm one of the people who have some higher than usual packetloss from my ISP and they was ESO handles packetloss just compounds the lag issues I experience.

Using this tool would give people the insight they need to know if they too are having a PL issue or not. If you are, send some support tickets in to your ISP and make sure you have all the data you can captured from this tool (over multiple days if you can) so you can have some ammo when they push back with the usual "the lights green strong signal.. want to upgrade to 2Gbs?" like my ISP did.

Seravi · March 10

Yes this is a very helpful tool. The more info we give, the better our chances are ZOS can fix some of the problems.

LadyGP · March 10

U45 Patch Notes that are relevant to this thread:

https://forums.elderscrollsonline.com/en/discussion/674341/pc-mac-patch-notes-v10-3-5-update-45?utm_medium=social&utm_source=discord&utm_campaign=dwemer_automaton

- Your loading times when Limit Background FPS is enabled (in your Video settings) won’t be negatively impacted.
- You will now see a more accurate value for your connection ping when using the /latency command. See here for more info.

Still going through the notes but I'll update as I find relevant stuff.

Seravi · March 10

Kicked at the character selection screen trying to log into a character. PC NA 10:32CST Error 334.

Seravi · March 10

Kicked 11:12AM CST PC NA

Character selection screen choosing another character. 334 Error