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4 crashes in 5 minutes since servers opened from new patch

  • weights44
    weights44
    ✭✭✭
    I’m just hoping they extend the event an extra day since it’s halfway through the day and I can’t play. Only able to get on pc the last 3 days of event due to hardware issues on my order for pc. Crossing fingers.
  • Karminathevamp
    Karminathevamp
    ✭✭✭
    Am I the only one here who still gets the invalid files check?

    @ZOS_Kevin is helping us with that bug in this thread:

    https://forums.elderscrollsonline.com/en/discussion/620668/ive-launched-the-launcher-and-got-checking-invalid-game-files#latest

    You should read it. It might help.

    Master Angler
  • NextTuesday
    NextTuesday
    ✭✭✭
    Cool, another 15 minute character select rollback. Lost all my quests, progress, drops, collectibles, etc and I can't get and keep today's tickets. I'm just gonna quit the game until ZOS get it together and lose 2 days of even time being in Australia. I'd really appreciate if maintenance could be finished properly before the servers go back up because this keeps happening when it gets done early. We don't want maintenance finished prematurely, we want to be able to play.
  • ziggy29
    ziggy29
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    I have zero addons yet I've crashed 4x each time Ive had to turn in the same multiple quests...it's not addons

    It seems there are multiple issues that are causing some crashes, and some of them involve a rollback. So far, I can say with 99% confidence that the NodeDetection library is the source of the problem for many players based on what I am reading here and based on my own experience. That is one problem area that solves the crashing for some, but it looks like there are other in-game activities that some of us have not done yet that may be causing other problems?
    Edited by ziggy29 on November 1, 2022 3:57PM
  • Memory_In_Motion
    Memory_In_Motion
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    can not so much as load a character
  • Doc45
    Doc45
    ✭✭✭
    baltic1284 wrote: »
    Doc45 wrote: »
    baltic1284 wrote: »
    Doc45 wrote: »

    The patch download was a pain for me at about the 19 to 22 percent area you mentioned. I was streaming on Hulu, and it was glitching bad, and I suspect it was related to the patch download. I almost shut it down to retry a few times but just shut down other programs and let it do its thing to see what would happen. Eventually, it got past that hurdle and continued the download.

    I tried that also still did it, either or way it is an issue that company has to fix that simple better now than a year later.

    I agree. I didn't appreciate having to stop watching a show during maintenance if the glitches were caused by the patch downloading. I can't say they definitely were, but it happened when the patch was at about the 20 percent you mentioned, so seems likely.
  • fred4
    fred4
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    Doc45 wrote: »
    If it's a library for an add-on, and it's not created by ZOS, the blame is misplaced. Curious though to see what ZOS finds as the cause in the end. It at least looks to me like it's not a ZOS issue, so am curious how they feel troubleshooting content created by others (assuming the creator of the library isn't a ZOS employee).
    That's not the way this works. I'm a Windows programmer. According to something I once read, Windows / Microsoft spends up to 40% of execution time in "typical" programs validating what 3rd parties are doing and preventing the system from being crashed. Back in the 90s (Windows 95) blue screens that brought down the whole system were commonplace. These days they are a rarity and limited to problems with (display) drivers.

    The situation with addons is similar. I don't know what ZOS' client is written in, but let's assume it's C++. That language gives you power, but if you make a mistake, your program can crash. Addons, on the other hand, are completely walled off from that. This is IMO similar to how 3rd party Windows programs are walled off from the OS kernel. Addons are written in a scripting language, called Lua. More or less by definition that means addons should be unable to cause the game to outright crash to desktop. That sort of failure is on ZOS. Addons may cause an in-game error message. That may be crippling, but should not be able to crash the whole game.

    To be fair to ZOS, I think they've done a lot to make addons work. Like Microsoft, ZOS are limiting their API and are controlling what addons may do. This is done to avoid side-channels by which exploits and combat hacks could be created. In other words, yes, ZOS are doing a great deal to control the power of addons, but this is par for the course.

    I, thus, disagree. This cannot be a fault of addons per se. After all those addons will be largely unchanged on many client machines and were previously working. This is ZOS' issue to fix.
    PC EU: Magblade (PvP main), DK (PvE Tank), Sorc (PvP and PvE), Magden (PvE Healer), Magplar (PvP and PvE DD), Arcanist (PvE DD)
    PC NA: Magblade (PvP and PvE every role)
  • Memory_In_Motion
    Memory_In_Motion
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    can not so much as load a character not posting an online id here in public pc/eu
  • Crismac
    Crismac
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    ClevaTreva wrote: »
    No one reported this in PTS? Or are addons not permitted on PTS?

    I tried PTS once and I couldn't use add-ons there so I just exited the game and never went back to it.
  • Doc45
    Doc45
    ✭✭✭
    baltic1284 wrote: »
    Doc45 wrote: »
    baltic1284 wrote: »
    Doc45 wrote: »
    If it's a library for an add-on, and it's not created by ZOS, the blame is misplaced. Curious though to see what ZOS finds as the cause in the end. It at least looks to me like it's not a ZOS issue, so am curious how they feel troubleshooting content created by others (assuming the creator of the library isn't a ZOS employee).

    Thing is they also got issues other than one that this update has caused some players can't update the game and some players are crashing even with no add ons at all, so it isn't a add on issue although that wouldn't surprise if one was causing buts seems to be more a game issues at the moment due to the new update.
    Already had 8 players in discord i know play this game say their game crashes and they don't have any add ons at all or can't even update the game as it crashes at around 19 to 22 percent locks up crashes. So Add ons isnt the main source but a in game engine issue they did while updating.

    The patch download was a pain for me at about the 19 to 22 percent area you mentioned. I was streaming on Hulu, and it was glitching bad, and I suspect it was related to the patch download. I almost shut it down to retry a few times but just shut down other programs and let it do its thing to see what would happen. Eventually, it got past that hurdle and continued the download.

    I tried that also still did it, either or way it is an issue that company has to fix that simple better now than a year later.

    I agree and clearly screwed something up in editing the previous post. :) I wasn't thrilled to have to stop watching a show when the patch was around the 20% mark you mentioned. I can't say if it was definitely the patch process that interfered, but it seems likely.
  • NextTuesday
    NextTuesday
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    ziggy29 wrote: »
    I have zero addons yet I've crashed 4x each time Ive had to turn in the same multiple quests...it's not addons

    It seems there are multiple issues that are causing some crashes, and some of them involve a rollback. So far, I can say with 99% confidence that the NodeDetection library is the source of the problem for many players based on what I am reading here and based on my own experience. That is one problem area that solves the crashing for some, but it looks like there are other in-game activities that some of us have not done yet that may be causing other problems?

    I am not using addons, neither are a lot of others. The rollbacks are not related to addons.
  • Memory_In_Motion
    Memory_In_Motion
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    after every time it crashes the wait queue time grows
  • ApoAlaia
    ApoAlaia
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    ClevaTreva wrote: »
    No one reported this in PTS? Or are addons not permitted on PTS?

    In the case of the specific library mentioned in the banner [NodeDetection] Sirinsidator reported it early on the PTS cycle as you can see in his post (#113, Page 4).
  • Memory_In_Motion
    Memory_In_Motion
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    cant run 50 ft before it crashed again
  • ziggy29
    ziggy29
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    ziggy29 wrote: »
    I have zero addons yet I've crashed 4x each time Ive had to turn in the same multiple quests...it's not addons

    It seems there are multiple issues that are causing some crashes, and some of them involve a rollback. So far, I can say with 99% confidence that the NodeDetection library is the source of the problem for many players based on what I am reading here and based on my own experience. That is one problem area that solves the crashing for some, but it looks like there are other in-game activities that some of us have not done yet that may be causing other problems?

    I am not using addons, neither are a lot of others. The rollbacks are not related to addons.

    Did you read it all? I suggested that there seem to be multiple reasons, and an add-on seems to be ONE of them. I did not say that was the one and only cause, though I'm fairly certain it is one of the causes of the crashes (not the rollbacks). As best as I can tell, my crashes did not involve a rollback. It seems clear that some people are seeing crashes with rollbacks. which seem to be a different problem.
    Edited by ziggy29 on November 1, 2022 4:02PM
  • NextTuesday
    NextTuesday
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    @ZOS_GinaBruno please take the servers down so this can be fixed and people aren't losing progress, especially valuable drops. An update from ZOS about what's going on would be nice.
  • dmvab
    dmvab
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    After disabling NodeDetection library game is just fine for more than 30min of activities
  • Memory_In_Motion
    Memory_In_Motion
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    can't load into character in galen. ctd no warning no error
  • DarkHero1989
    DarkHero1989
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    turned off all Addons still cannot sign on without crashing. Literally unplayable.
    @Skooma_Lord1989

    -Lord Ra'Jhirr,
    Lord of Anequina.Grand Overlord to the Ebonheart Pact, and loyal servant of Alkosh
  • Memory_In_Motion
    Memory_In_Motion
    ✭✭✭✭
    dmvab wrote: »
    After disabling NodeDetection library game is just fine for more than 30min of activities
    dmvab wrote: »
    After disabling NodeDetection library game is just fine for more than 30min of activities

    what are you going on about?
  • TheOriginalMrT
    same. i can't even reliably log in to character select screen to turn add ons off. :(
  • Memory_In_Motion
    Memory_In_Motion
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    @ZOS_GinaBruno you're game is unplayable
  • Vexen
    Vexen
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    There's definitely critical errors in the event log viewer after every crash.

    I disabled all addons and still having the issue.
  • Einar_Hrafnarsson
    Einar_Hrafnarsson
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    So i tried it out and i left all addons on simply for science.

    I use:
    Advanced UI,
    AutoInvite,
    BeamMeUp,
    CharakterKnowledge,
    MapPins,
    TamrielTradeCentre

    And a ton of libraries. Weirdly i havent had a single Crash yet.

    Running on Windows 11 on a fairly recent PC.
  • TheOriginalMrT
    yea i was in game decorating, left house and stepped away from computer for a moment, came back and was riding to a delve when the game crashed and now it keeps crashing when i try to log back in.
  • TheOriginalMrT
    now i'm getting a log in > error 108 (7:5:337:0) login failed
  • Asmelia
    Asmelia
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    second time i got pushed back to previous zone i was from. I lost my progress from 5-15 min ago i was in Castle Tonnere delve and i zone in town grab my daylies job and was about to head to a boss and i got a push back to character select and i got back ingame and got push back in castle tonnere. and if i look my daylie job and town wayshrine i unlocked its not since i got pushed back
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Just posted a thread summarizing the crash issues so it's a bit clearer and more visible to see the most up-to-date status of each: https://forums.elderscrollsonline.com/en/discussion/620800/
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Renan
    Renan
    ✭✭✭
    No addons, just fishing, not moving but got a roll back and lost 10 minutes of progress
    Champion Rank 3100 == (PC/NA)
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  • TheOriginalMrT
    just turned off all add ons from the option at the top and still got kicked from game. :(
    Edited by TheOriginalMrT on November 1, 2022 4:51PM
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