Crash to desktop

Rehdaun

Looks like the dreaded "last person into a trial" crash hasn't been fixed on console. Thought the patch notes said it would be fixed. Maybe it was some other trial crash. @ZOS_SarahHecker when are these crashes going to be fixed?

Rehdaun

Still experiencing the "last person into a trail gets a free crash" bug. Any updates @ZOS_SarahHecker?
No official communication since the 1/26 patch, two weeks ago. Will tomorrow's maintenance fix our crashes?? When will our crashes be fixed??

Remember this is the "official crash post" according to the long since unpinned U28 known issues post.
Reference: https://forums.elderscrollsonline.com/en/discussion/551180/update-28-known-issues-updated-11-24-10-30am-est
Post your crash reports here!!

Inaya

Crashing when I port to wayshrine, to house - just porting

Rehdaun

Fingers crossed that today's maintenance fixed our crash problem.

Gythral

Just changing characters this last week...

Rehdaun

Rehdaun wrote: »

Fingers crossed that today's maintenance fixed our crash problem.

...And yesterday's maintenance did not fix the dreaded "12th person into a trial" bug. Ran Kyne's Aegis last night and the 12th person crashed. Just like clockwork. @ZOS_SarahHecker this has been plaguing us since U28 dropped. When will this be fixed?

ZOS_SarahHecker

The team is aware of an issue affecting some players in large groups and is currently working on a fix. We don't have a date for this fix yet but will let you all know when we do.

HansK

ZOS_SarahHecker wrote: »

The team is aware of an issue affecting some players in large groups and is currently working on a fix. We don't have a date for this fix yet but will let you all know when we do.

Large group only? Still have random crashes changing zones.

poodlemasterb16_ESO

Still just the one Bethesda inflicted on me.

Hotdog_23

PS5 NA

Still crashing daily 1-3x. Nothing has changed.

Stay safe

Misty

Game freezes up and it disconnects me every few minutes. Was fine before patch. (EU servers). I have fixed files etc:

Umbro100

HansK wrote: »

ZOS_SarahHecker wrote: »

The team is aware of an issue affecting some players in large groups and is currently working on a fix. We don't have a date for this fix yet but will let you all know when we do.

Large group only? Still have random crashes changing zones.

Exactly. Yesterday game crashed with the report option just a few minutes after logging in. Relogged, started doing writs, game just closed completely, no error, no report, just disappeared. Sometimes game crashes in the character selection screen if I stay on it for a min or two thinking about which char needs to do writs. So many strange things happening. It is not fixed, that is for sure.

Rehdaun

ZOS_SarahHecker wrote: »

The team is aware of an issue affecting some players in large groups and is currently working on a fix. We don't have a date for this fix yet but will let you all know when we do.

Thank you for the update. Lets hope the fix is coming soon.

Rehdaun

Last person into the trial is still crashing. Personally happened to me a couple of nights ago going into HRC. Immediately dumped me to login screen with a message rate limit exceeded message.

Remember this is the "official crash post" according to the long since unpinned U28 known issues post.
Reference: https://forums.elderscrollsonline.com/en/discussion/551180/update-28-known-issues-updated-11-24-10-30am-est
Post your crash reports here!!
Last update from Zos: 1 week ago.

We have be plagued by these crashes since U28 dropped. Hoping the next fix will be the final fix.

Technica

I had a random crash fighting Ysmgar just. I had to call for help to kill them but then it completely froze during the fight. I had to "sign out" my PC to close the game down and then battle with "account already logged in" for ages... I managed to just see the end of the fight and complete my daily.....

alcoraptor

The crash to desktop has been drastically reduced on console (Xbox anyway), but has instead been replaced by a freeze crash, like the UI thread has crashed. You can still hear game music, but the screen totally freezes and you have to kill the game and reload it (which then causes the Account already logged in error for a good 5 minutes).

We get this reliably every trial (it's worst in CR and HoF) and 4 man dungeon - so this is not just related to large groups. It is making it hard to justify running vet content knowing we're probably going to lose one or more players throughout the fights

Plz fix!

Khajiitihaswares

keto3000 wrote: »

IMO, would be really helpful in a thread like this if everyone would post a snapshot of their rig and info.

I haven't crashed much, maybe 1 or 2 times but only during heavy pvp battles in Grayhost when there are a lot of close interaction and a lot of lighting related effects going off ( that had always been a big issue for mac users when we had 32 bit client, been great over the past few yrs since 64 bit client.

My Big Sur machine for eso crashes or client gets memory leak ever so often. I’ve switched to playing WoW since ZoS doesn’t support Mac OS. I still play eso on my windows desktop but when I travel blizzard gets my money.

16inch MacBook Pro
16gb ram
I9 2.3ghz
5500m


My windows machine only sees lag in cyrodil and trials.

I7 8700k @5.2ghz
32gb ram
2tb SSD storage
2080 gpu...


Since those issues I mostly do overland content in this game and just stick to WoW for end game content as I have zero issues. Heck been toying in FF14 with little to zero issues.

phbell

Performance issues have always plagued this game and this may be the worst I have seen. I say this having played the game continuously since it dropped. CTD when porting between wayshrines is a new low-point.

Some patches improve performance and just as many make it worse. That is just life in the Zenimax world. Clearly quality is not a concern. Accept it or move on.

Jaraal

Getting something called "Booted from server" on a daily basis during the Cyrodiil tests.

Got whitescreened during an extended keep defense while tossing Razor Caltrops on a bunch of enemies. I was pretty upset that I was going to miss out on a nice defensive tick...... but when I managed to log back in I was in a busy enemy keep and got burned down in seconds.



Seven years and we are still beta testing? Really?

Rehdaun

@ZOS_SarahHecker will tomorrow's maintenance finally fix our crash problems? Three months living with these crashes is quite insane!!

ZOS_SarahHecker

Rehdaun wrote: »

@ZOS_SarahHecker will tomorrow's maintenance finally fix our crash problems? Three months living with these crashes is quite insane!!

Tomorrow's maintenance is a server reboot and will not include a patch. Our next planned patch for PC & console is when Update 29 launches next month.

Grandchamp1989

I still crash regularly.

Especially after character dies in game.. Then it's usually only a matter of time before crash follows.

Playing Trials is hoping you don't crash before final boss dies... Same with pledges and trifecta is no fun because it's always in the back of the mind.

Hope they fix it..

Rehdaun

ZOS_SarahHecker wrote: »

Rehdaun wrote: »

@ZOS_SarahHecker will tomorrow's maintenance finally fix our crash problems? Three months living with these crashes is quite insane!!

Tomorrow's maintenance is a server reboot and will not include a patch. Our next planned patch for PC & console is when Update 29 launches next month.

An entire update cycle

Ceinan

ZOS_SarahHecker wrote: »

The team is aware of an issue affecting some players in large groups and is currently working on a fix. We don't have a date for this fix yet but will let you all know when we do.

It's not just large groups. I mostly play alone.
I log in, I go to bank, I get dumped

I wait. I log in again when allowed, 1-15 minutes later.
I make it to load screen, i manage to glimpse my toon, I get dumped

I wait. I log in again when allowed, 1-15 minutes later.
I manage to look at my Inventory, or get buffed & ready to go, or perhaps even to pick up daily writs... I get dumped

I wait. I log in again when allowed, 1-15 minutes later.
I get back to writs, the world around me stops responding. Not quite a freeze, as I can still walk, jump, open my inventory, but shopkeeper does not respond, I cannot hit anything, I cannot pick up anything, cannot interact, or actually DO anything, beside walk around and open inventory. Nothing responds, cannot transport on map, but cannot exit game either. Eventually, 30 sec to 3 minutes later, YOU KNOW IT: DUMP!

... and so it goes. 2 months of this. I am tired. I am a bloody adult, with life, job, family.
I get a couple hours at night to play and relax before I crash. I want to immerse myself into this world I pay hard cash for.

I am tired of so many threads we try and talk about this getting closed as 'answered', or as 'bashing' or...

I am tired of not getting heard, and not getting answers. WE deserve better

I am tired of having attempted over and over every solution given, from updating all drivers, to dumping game AND STEAM, and reloading everything anew, to dropping my mods, and more. I have followed EVERY.SINGLE.SOLUTION.SUGGESTED.
I.AM.NOT.ALONE AND THEY.DO.NOT.WORK!

I am tired of ZOS giving no timeline nor a real acknowledgment of all the issues around MULTIPLE ERROR TYPES /CODES, and some dumps being without errors at all... simply dumped back to black screen, or to STEAM, or to Launcher

I am tired of other gamers who respond with "I NEVER have any problems; must be your rig / your internet connection / your age / you are a ***&&%^%&& (insert some offensive remark) / you are a noob / you just complain for nothing / be nice to ZOS for giving us this game / you should be grateful / have you tried unplugging and replugging (hahaha so funny) / are you a girl? If you are a girl that's your problem. You all just complain / ... <insert negative comment of some kind, asserting I/we are just idiots of some type or another> ..."

I am tired of being so frustrated and angry, when I should be able to relax with the game I PAY GOOD MONEY FOR

Can we have an answer that is complete, that acknowledges the problems on multiple levels - NOT FOR ONE SINGLE ERROR CODE, but for the systemic issue?

I'd rather not have any fancy clothes updates (who the hell needs yet another useless outfit, that we cannot wear BECAUSE WE CANNOT PLAY THE BLOODY BASIC GAME?), no new pets, no ne DLC, AND have a game that is playable. All the pretty paint and decor slapped on top of the game does nothing to hide the bloody cracks and crumbling walls!

Please, give us some answers, and a solution, because I just lost 2 months of paid game, and some days I cannot even make it in and stay long enough to get my daily freebies, let alone actually play.

@ZOS_GinaBruno @ZOS_BillE @ZOS_KaiSchober @ZOS_AntonioP @zenimaxeb17_ESO @zenimax_nagahashi @Zenimax_Firor

@ZOS_SarahHecker @ZOS_Gideon @ZOS_KaiSchober Yes, I random tagged some... because we need to get this out there

karliahquinn

2 crashed during nKA
PC EU

Sarannah

Ceinan wrote: »

ZOS_SarahHecker wrote: »

The team is aware of an issue affecting some players in large groups and is currently working on a fix. We don't have a date for this fix yet but will let you all know when we do.

It's not just large groups. I mostly play alone.
I log in, I go to bank, I get dumped

I wait. I log in again when allowed, 1-15 minutes later.
I make it to load screen, i manage to glimpse my toon, I get dumped

I wait. I log in again when allowed, 1-15 minutes later.
I manage to look at my Inventory, or get buffed & ready to go, or perhaps even to pick up daily writs... I get dumped

I wait. I log in again when allowed, 1-15 minutes later.
I get back to writs, the world around me stops responding. Not quite a freeze, as I can still walk, jump, open my inventory, but shopkeeper does not respond, I cannot hit anything, I cannot pick up anything, cannot interact, or actually DO anything, beside walk around and open inventory. Nothing responds, cannot transport on map, but cannot exit game either. Eventually, 30 sec to 3 minutes later, YOU KNOW IT: DUMP!

... and so it goes. 2 months of this. I am tired. I am a bloody adult, with life, job, family.
I get a couple hours at night to play and relax before I crash. I want to immerse myself into this world I pay hard cash for.

I am tired of so many threads we try and talk about this getting closed as 'answered', or as 'bashing' or...

I am tired of not getting heard, and not getting answers. WE deserve better

I am tired of having attempted over and over every solution given, from updating all drivers, to dumping game AND STEAM, and reloading everything anew, to dropping my mods, and more. I have followed EVERY.SINGLE.SOLUTION.SUGGESTED.
I.AM.NOT.ALONE AND THEY.DO.NOT.WORK!

I am tired of ZOS giving no timeline nor a real acknowledgment of all the issues around MULTIPLE ERROR TYPES /CODES, and some dumps being without errors at all... simply dumped back to black screen, or to STEAM, or to Launcher

I am tired of other gamers who respond with "I NEVER have any problems; must be your rig / your internet connection / your age / you are a ***&&%^%&& (insert some offensive remark) / you are a noob / you just complain for nothing / be nice to ZOS for giving us this game / you should be grateful / have you tried unplugging and replugging (hahaha so funny) / are you a girl? If you are a girl that's your problem. You all just complain / ... <insert negative comment of some kind, asserting I/we are just idiots of some type or another> ..."

I am tired of being so frustrated and angry, when I should be able to relax with the game I PAY GOOD MONEY FOR

Can we have an answer that is complete, that acknowledges the problems on multiple levels - NOT FOR ONE SINGLE ERROR CODE, but for the systemic issue?

I'd rather not have any fancy clothes updates (who the hell needs yet another useless outfit, that we cannot wear BECAUSE WE CANNOT PLAY THE BLOODY BASIC GAME?), no new pets, no ne DLC, AND have a game that is playable. All the pretty paint and decor slapped on top of the game does nothing to hide the bloody cracks and crumbling walls!

Please, give us some answers, and a solution, because I just lost 2 months of paid game, and some days I cannot even make it in and stay long enough to get my daily freebies, let alone actually play.

@ZOS_GinaBruno @ZOS_BillE @ZOS_KaiSchober @ZOS_AntonioP @zenimaxeb17_ESO @zenimax_nagahashi @Zenimax_Firor

@ZOS_SarahHecker @ZOS_Gideon @ZOS_KaiSchober Yes, I random tagged some... because we need to get this out there

I get how frustrating crashes are, as I had them in other games. But people need more info to be able to help you. Do you have a thread detailing the issue somewhere? Do you have any more info about your system? Or an error code or something? And what do you mean exactly when 'dumped', is that a crash to desktop, or blackscreen, or bluescreen, or error code crash, or something else?
**Let a professional do this: Is there an error code in your eventviewer?**

I wait. I log in again when allowed, 1-15 minutes later.
I get back to writs, the world around me stops responding. Not quite a freeze, as I can still walk, jump, open my inventory, but shopkeeper does not respond, I cannot hit anything, I cannot pick up anything, cannot interact, or actually DO anything, beside walk around and open inventory. Nothing responds, cannot transport on map, but cannot exit game either. Eventually, 30 sec to 3 minutes later, YOU KNOW IT: DUMP!

This happens when your internet connection is interrupted while playing. It then disconnects you to the login screen. Some possible issues could be your ISP, or a malfunctioning router. The reason why you can still move is because the world is created by your videocard, while the interactions with anything is serverside. So without internet, you can only see the world, but not interact with it.

If you have an SSD, wait atleast 10 seconds after closing ANY program, before rebooting/shutting down your computer. SSD's move files around, and may cause errors when you interrupt that process before it is done.

For your other issues, we'd need more specs. But some advice I can give you is to check if you did not set your in-game graphic settings too high. Sometimes the game works on higher settings, but crashes out when it can no longer handle it. So, when you start doing something.

Hopefully you can get this fixed ASAP.

WySoSirius

So i guess ZoS wanted to bring back the crash to desktops , WTF , i get 12 min punishments for random queue for your problem , FFS this is ridiculous

Nowa133

Getting botted all the day long... WTF is going on?

ForeverJenn

Happened to me today at the end of a dungeon. Was looting urns, hit a hiding troll
near the beginning of the dungeon with my ice staff and client just closed itself.

Morgha_Kul

I've crashed to the desktop once in the last 2 years.