The number of threads on here about how terrible PUGing is, especially in DLC dungeons seems to come down to a lack of communication in a lot cases. You read so many stories of people running through dungeons leaving their party behind, or missing mechanics, or skipping bosses, ignoring people that ask to do the quest, and/or just generally being new or bad. I imagine most of those people aren't actually jerks, they just don't realize what a problem it can be for others because it's so easy to ignore or miss the tiny little chat icon.
Most of these issues could be solved with better communication, it's hard to type out all the mechanics of a fight, but easy to just say them. It's easy to miss someone asking a question or asking to hold on a second in text chat, but if they could just say it verbally it would be much easier and quicker.
I think it would make the PUG experience a lot better, and a lot more friendly to newer players, since they often get left behind while typing up questions, and just ignored almost as often.
ESO is supposed to be a social game, I know a lot of people like to pretend it's a single player game with uncooperative NPC's instead of other players, but maybe if talking to each other was easier it would actually encourage more social game play... or maybe I'm completely off base and it's awful on console with their voice coms...
What does everyone else think?