[PC EU] Trader swap failed. Please remember u23 fiasco and act quick

Nicky33

"I can go Skyrim without buying a new chapter!" - Gina is in the thread in 5 minutes, server is shut down in 10 minutes.
Almost all trader guilds of 500 members each has no trader and millions of gold went to hell - noone cares.

BansheeVT

Nicky33 wrote: »

"I can go Skyrim without buying a new chapter!" - Gina is in the thread in 5 minutes, server is shut down in 10 minutes.
Almost all trader guilds of 500 members each has no trader and millions of gold went to hell - noone cares.

Yup, cause that's just our work and ingame gold, not ZOS money great, isn't it?

SteveCampsOut

BansheeVT wrote: »

SteveCampsOut wrote: »

@ZOS_GinaBruno And Guild history doesn't show any of the refunds or spent gold!

yup, gold for the bid I "won" is just gone even though some random guild was able to hire "my" trader for 10k
Same for all my friends who "won" a trader but didn't really get it, except for wayrest, for whatever reason wayrest worked fine

And oneof the traders we bid on and lost is for hire now but we can't hire it because the game says we have a trader that we don't have.

BansheeVT

SteveCampsOut wrote: »

And oneof the traders we bid on and lost is for hire now but we can't hire it because the game says we have a trader that we don't have.

Yup and that, same for all my guilds, "won" a trader that we don't have any can't hire any of the "free" ones due to that, love it.

ghost_bg_ESO

i knew i saw something for guilds today at the afternoon CET... https://forums.elderscrollsonline.com/en/discussion/530442/where-do-i-report-a-possible-exploit

KoStick79

We won the merchant, but there's a Frenchman standing there. This is an international incident.

Varana

It's Sunday afternoon in the US. You can't expect them to monitor the servers where half* their players are on a Sunday!

They will fix it. I'm reasonably sure that the failed bids will be refunded at some point.

They will still screw over all the guilds that don't have a trader this week. And they will say "thank you for understanding", as if that was guaranteed. Or "we apologise", as if that magically made everything okay.

*rough guesstimate

Knightpanther

Time for an Auction House system


Be Safe

SammiSakura

I just cant believe this happened again and there's still nobody monitoring the situation, Sunday afternoon or not. Guilds get shafted again, just like always, and nobody listens to the GM's. now 3 out of the 4 guilds I run don't have their allocated Trader.

dhboy123

This has to be one of the worst expansion launches I've seen in my 15 years playing MMO's.

freespirit

Last time it happened they responded fairly quickly AND it was fixed by the time NA swap happened...…

Interesting to see if NA swap works alright yes??

agegarton

@ZOS_GinaBruno or @ZOS_JessicaFolsom - some details for you.

I am GM of Burnish & Gleam Trading.

We won at Mizul in Elden Root. Gold for the bid was taken from the guild bank account, and the remaining bids were refunded. I had the usual email to say that we had won. Feel free to PM me for me details.

The kiosk was not awarded and another guild has been able to take it as it showed as vacant.

PLEASE do not let this be like last time - please award the winning guilds their rightful kiosk during the maintenance window. Oh, and if you could have a word with someone about fixing this effing game, I guess about a million of us would really appreciate it!

Age. xx

Evo95

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_BillE @ZOS_KaiSchober @ZOS_AntonioP

sunpoebow

It's beyond disrespectful to ignore this very distressing issue for guild masters and stay silent as if it's nothing. Just so you know Zos, my guild is the main reason that I get attached to the game. The service they give to players and the connection they make with guildies is not something that your PR teams can achieve at any rate.

So please get your act together cause from what I've heard this has happened before.

BansheeVT

Some more info here!

My guild "Valinor Traders" won Mauhoth in Vivec City, random guild there, gold for winning bid taken out of our guildbank though.
My other guild "Valinor Merchants" won Adiblargo in Rimmen, random guild there too, our bid gold gone too
Same for "Stendarr's Merchantry", who won Artura Pamarc in Rimmen

For some reason my guild "Valinor Overflow" won Ah-Zish in Wayrest, gold gone but we are shown on that trader at least.

Also offering more info if needed but please help us all

Arrodisia

Please, help us Gina_wan kanobi. You're our only hope. PC EU @ZOS_GinaBruno

Celterium

I hope you compensate us for the lost gold and LOST TRADING TIME, huh?!

JPS

Great job, Zos... I'm without a trader for 3 weeks, I finally win one again and now we don't have it... WONDERFUL GAME AND EXCELLENT MANAGEMENT!

Can I just get a refund for 2x Greymoor and 2x prepaid ESO+ so I can forget about this game and move on?

Dusk_Coven

BansheeVT wrote: »

And random people can hire traders again, which were bid on (and won) by other guilds
Next black sunday, ZOS? Really?

I wonder why they don't turn off picking up traders at all after bidding closes. Only those that no one bid on should still be up for grabs, but to keep it simple, just shut off all bidding after the bidding period. That way, if there is yet another failed trader bid, you don't have to kick anyone out of any stalls -- just calculate the winning bids and put guilds where they should be.

@ZOS_JessicaFolsom

Evo95

We need a game that WORK. Is not possible that every 2 days there is something wrong.

Iluvrien

BansheeVT wrote: »

Nicky33 wrote: »

"I can go Skyrim without buying a new chapter!" - Gina is in the thread in 5 minutes, server is shut down in 10 minutes.
Almost all trader guilds of 500 members each has no trader and millions of gold went to hell - noone cares.

Yup, cause that's just our work and ingame gold, not ZOS money great, isn't it?

ZOS, I watched what this did last time to our wonderful GM!

For the love of Azura, you absolutely need to be better than this by now... and get this sorted out as soon as possible... and prevent it from happening again.

I mean, that is the bare minimum.

Titansteele

I have had a message to say ZOS are aware and investigating.

JPS

Dont_do_drugs wrote: »

JPS wrote: »

Great job, Zos... I'm without a trader for 3 weeks, I finally win one again and now we don't have it... WONDERFUL GAME AND EXCELLENT MANAGEMENT!

Can I just get a refund for 2x Greymoor and 2x prepaid ESO+ so I can forget about this game and move on?

[Quoted post was removed]

I quit that after the last fiasco already, last year.

LarsS

We also got a message that we won the bid and the money was removed.

agegarton

I have raised a ticket = 200531-014956

Hopefully we'll hear something soon.

agegarton

and thanks @OsManiaC for creating the post in the first place

SammiSakura

Dusk_Coven wrote: »

BansheeVT wrote: »

And random people can hire traders again, which were bid on (and won) by other guilds
Next black sunday, ZOS? Really?

I wonder why they don't turn off picking up traders at all after bidding closes. Only those that no one bid on should still be up for grabs, but to keep it simple, just shut off all bidding after the bidding period. That way, if there is yet another failed trader bid, you don't have to kick anyone out of any stalls -- just calculate the winning bids and put guilds where they should be.

@ZOS_JessicaFolsom

Because of the "fast hire" system we are supposed to have. But it doesnt work right now as the switch is taking like 20 minutes to complete. so unless you are in front of an empty trader when it flips, you arent going to find one to fast hire

bazanar

dude is sunday. dont expect an answer.

bazanar

and tommorrow is holiday in gemany so forget it to get the issue addressed if the responsible are located in germany.

thatESOdude

What's going on exactly?

I personally saw a free trader and hired it, was that supposed to be someone else's or what?

The trader had no "tabard" tag on it