Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Login Failed on Live, PTS and ESO website

  • TheImperfect
    TheImperfect
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    Slyjinxy wrote: »
    Cleaned a little, read a little, bored. Is it too early to start drinking?

    hehehehe
    I was told by a friend today that we all sit on ass too much especially now and that even one hour of sitting about is detrimental to health, even just thinking well I exercise 3 hours a week doesn't help, it has to be continous. I've had a timer and every 30 minutes I get up and just do a quick circuit of the room, it just feels better. We could use this time to do that. There are also quite a lot of free courses on Edx, just google.
  • Rinthetharmo
    Rinthetharmo
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    Something started happening even b4 this patch tho. Late last night around 11pm utc i got a weird dc and couldnt log bk in, it kept giving me error. It happened the instant i group invited someone right in front of me. Gave up and went to bed. so it might be something non patch related, worth looking into maybe!
  • Zurigorria
    Zurigorria
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    This is ZOS solution to lag, blocking X number of accounts :D
  • Tommy_The_Gun
    Tommy_The_Gun
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    It is still offline... lol...wtf...
    EU/PC
  • BRCOURTN
    BRCOURTN
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    It is still offline... lol...wtf...
    EU/PC

    Its all platforms/all regions
  • Alucardo
    Alucardo
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    My membership is due for renewal in 2 days. Should I resub, or will the server be down for the rest of the year?
  • KingMagaw
    KingMagaw
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    We’re actively working on getting this fixed now, everyone.

    It has been over 2 hours since your last update. Any chance of another?
  • Inaya
    Inaya
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    Ever notice how the more you can't log in the worse you want to play?
  • PoppaVape
    PoppaVape
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    NA/PC 3 accounts, can't log into any of the three.
  • Firstmep
    Firstmep
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    @ZOS_GinaBruno can we please get an update on what is happening?

    Thank you :)

    Edit: I can only speak for myself, but some early PTS notes would make the wait for live servers go much faster *wink* *wink*
    Edited by Firstmep on April 27, 2020 2:46PM
  • Alucardo
    Alucardo
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    Inaya wrote: »
    Ever notice how the more you can't log in the worse you want to play?

    Hah, yes. This morning I was like, meh.. I guess I could log on for a bit. Now I'm glued to the status message to look for an update.
  • TheWoanderer
    TheWoanderer
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    Funny really...
    Someone at the beginning of this post said that some people just like to whine...

    1. Login failed. Internal error
    2. Error 318 - say no more
    3. You have been dropped from the server for hitting the message limit (since 2014)
    4. Kicked back to xbox home everytime you get 'enlightened'
    5. You need xbox live access to play this title
    6. Toon running sideways?
    7. Toon under mount (Feature?)
    8. Toon running on mount (Feature?)
    9. Unusually long load times
    10. Freezing on transition
    11. Freezing whilst transmuting resulting in loss of transmutation crystals
    12. Character failed to make the jump resulting in having to be kicked from dungeon and suffering the dreaded wait to try again
    13. Bar swapping lag
    14. Block issue
    15. Frostvault end boss issue for over a year now resulting in not being able to get no death run achievement
    16. Wayrest being feared into the stairs or not being able to get through the door
    17. Mazzatun block issue
    18. Losing ESO plus access
    19. Group audio problems
    20. Achievements disappearing eg. Book Smarts from Moonhunter Keep or from New Life event (was in party chat with a buddy discussing them as I got them but they are not there?

    I'm sure I've missed a few and these are all issues I've faced in the last month or two.

    So Yeah...
    We're certainly bloody whining especially as a paying customer.
  • HidesFromSun
    HidesFromSun
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    Inaya wrote: »
    Ever notice how the more you can't log in the worse you want to play?

    THIS! I'm just ITCHING to get back online, and the time drags sooo slowly
  • BaKaNoOB
    BaKaNoOB
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    They DELETED users table from the database during server update ;)
  • Lixiviant
    Lixiviant
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    This sucks. Might actually have to go outside. :/
  • Inaya
    Inaya
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    Funny really...
    Someone at the beginning of this post said that some people just like to whine...

    1. Login failed. Internal error
    2. Error 318 - say no more
    3. You have been dropped from the server for hitting the message limit (since 2014)
    4. Kicked back to xbox home everytime you get 'enlightened'
    5. You need xbox live access to play this title
    6. Toon running sideways?
    7. Toon under mount (Feature?)
    8. Toon running on mount (Feature?)
    9. Unusually long load times
    10. Freezing on transition
    11. Freezing whilst transmuting resulting in loss of transmutation crystals
    12. Character failed to make the jump resulting in having to be kicked from dungeon and suffering the dreaded wait to try again
    13. Bar swapping lag
    14. Block issue
    15. Frostvault end boss issue for over a year now resulting in not being able to get no death run achievement
    16. Wayrest being feared into the stairs or not being able to get through the door
    17. Mazzatun block issue
    18. Losing ESO plus access
    19. Group audio problems
    20. Achievements disappearing eg. Book Smarts from Moonhunter Keep or from New Life event (was in party chat with a buddy discussing them as I got them but they are not there?

    I'm sure I've missed a few and these are all issues I've faced in the last month or two.

    So Yeah...
    We're certainly bloody whining especially as a paying customer.

    With the exception of 8 (14-15-16-17 which I'm not familiar with I've not experienced any of those issues in the almost 2 years I've been playing but I also play on PC. Played FFXI on console and never again will I try to play an MMO on anything but a PC.
  • Alucardo
    Alucardo
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    Lixiviant wrote: »
    This sucks. Might actually have to go outside. :/

    Already been outside. Done my shopping, my exercise. Got home and caught up on my Netflix series. Done the laundry, made lunch, ate lunch. I thought after all that it might be back up and running. What a silly assumption that was.
  • Slyjinxy
    Slyjinxy
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    Lixiviant wrote: »
    This sucks. Might actually have to go outside. :/

    DON'T DO IT!!!! I tried outside once...just once. Too scary.
  • Muzza45
    Muzza45
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    Alucardo wrote: »
    We’re actively working on getting this fixed now, everyone.

    i hope this sentence is more honest than your status message on the top of the page.

    If status messages were honest

    XuPA8K4.png

    Is there a vote for the best post of the year on forums? Well I reckon this is a contender....!!
  • biovitalb16_ESO
    biovitalb16_ESO
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    Why did I comeback after 2 years away? I see the same old bs problems still plague this game.
  • Inaya
    Inaya
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    Lixiviant wrote: »
    This sucks. Might actually have to go outside. :/

    Outside? I may have to actually work or *shivers* ... clean!
  • Ciana_Rilian
    Ciana_Rilian
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    BaKaNoOB wrote: »
    They DELETED users table from the database during server update ;)

    Think this is the case, now they're drastically trying to find a backup or a recovery of some sorts somewhere, thats why we don't get an update, thats why there is no ETA. this is the first time that we had server issues but also issues logging into the website itself.
  • arena25
    arena25
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    Well, this doesn't look good...

    And worse yet, ZoS can't send people to database location cos of COVID...

    I advise everyone to sit back, grab a beer and wait for ZoS to first negotiate with their's state's health department and then ferry as many people as the governor will allow into the office to fix the servers...
    If you can't handle the heat...stay out of the kitchen!
  • Noisivid
    Noisivid
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    Lixiviant wrote: »
    This sucks. Might actually have to go outside. :/

    hey hey hey, let's not go to extremes
    Vogon Poet Laureate
  • karekiz
    karekiz
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    Hey guys, they fixed the lag issues in game.
  • MagicalLija
    MagicalLija
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    Maintenance was meant to be finished over 4 hours ago...
  • Nemesis7884
    Nemesis7884
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    just to be sure, we all still cant log in right?
  • Noisivid
    Noisivid
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    apparently "some players" means most players in my guilds, kind of like "soon" meaning "probably before the Sun goes out"

    at least the discords are busy
    Vogon Poet Laureate
  • Ingenon
    Ingenon
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    Tried logging in,
    PS4 / NA cannot login, message "LOGIN FAILURE ..."
    PS4 / EU cannot login, message "LOGIN FAILURE ..."

    Tried Speedtest.net, picked a server in state of Virginia, NA, no problems, and after running the speed test, their web site displayed the message:

    Having internet problems?
    Popular services with reported issues:
    The Elder Scrolls Online
    Zoom

    Sigh. You can't make this stuff up.

  • TheWoanderer
    TheWoanderer
    ✭✭✭
    Inaya wrote: »
    Funny really...
    Someone at the beginning of this post said that some people just like to whine...

    1. Login failed. Internal error
    2. Error 318 - say no more
    3. You have been dropped from the server for hitting the message limit (since 2014)
    4. Kicked back to xbox home everytime you get 'enlightened'
    5. You need xbox live access to play this title
    6. Toon running sideways?
    7. Toon under mount (Feature?)
    8. Toon running on mount (Feature?)
    9. Unusually long load times
    10. Freezing on transition
    11. Freezing whilst transmuting resulting in loss of transmutation crystals
    12. Character failed to make the jump resulting in having to be kicked from dungeon and suffering the dreaded wait to try again
    13. Bar swapping lag
    14. Block issue
    15. Frostvault end boss issue for over a year now resulting in not being able to get no death run achievement
    16. Wayrest being feared into the stairs or not being able to get through the door
    17. Mazzatun block issue
    18. Losing ESO plus access
    19. Group audio problems
    20. Achievements disappearing eg. Book Smarts from Moonhunter Keep or from New Life event (was in party chat with a buddy discussing them as I got them but they are not there?

    I'm sure I've missed a few and these are all issues I've faced in the last month or two.

    So Yeah...
    We're certainly bloody whining especially as a paying customer.

    With the exception of 8 (14-15-16-17 which I'm not familiar with I've not experienced any of those issues in the almost 2 years I've been playing but I also play on PC. Played FFXI on console and never again will I try to play an MMO on anything but a PC.

    I've too often found that I wish I had chosen to play on pc... But I'm so far into the game now that to start all over again would be tiresome.
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