Maintenance for the week of November 25:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Unable to Login - "Your username or password may be incorrect or inactive at this time"

  • rumple9
    rumple9
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    Bethesda should sell the game to EA and let them sort it out
  • oghannon_ESO
    oghannon_ESO
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    I was pretty dismayed when I couldn't log in and wondered if my account had been hacked or some such. The good news is that I've learned to check here at the official forums right away and, sure enough, am comforted to know the problem is not on my end.

    This thread has been moving very very fast but I'm grateful that Gina was able to get us some word within 23 minutes of the first post. And a banner across the top went up pretty quickly too.

    Best of luck to the crew trying to sort out and fix the problem and, of course, we all hope for a speedy resolution. :)

    A quote from the incomparable Rosalinda "Roz" Doyle comes to mind: "Find any polyps up there?"
  • Dread_Viking
    Dread_Viking
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    rumple9 wrote: »
    Bethesda should sell the game to EA and let them sort it out

    HELL NO
    Don't worry girl I'm a Sorcerer, i got my Hardened Ward for protection
  • adirondack
    adirondack
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    As long as they say only some players are affected, should anyone who has the problem write it here. Soon we'll have more than 1000 pages on this.

    Some generally implies a small percentage of the sample population; however strictly speaking it is accurate as 'some' is not bound by limits and can be one, many, most, or all.

    Now to pull the cork outta my butt, I'd like to know the exact percentage of the user base able to successfully login after 2pm EDT.
    Ray
  • Grymmoire
    Grymmoire
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    It's an attack from the Voracious Space Squids. Quick, cuddle your kittens and take cover!
  • DLM
    DLM
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    Reaching new levels of incompetence every day.
  • Tabatha
    Tabatha
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    Xbox NA can’t log in
  • madurbu
    madurbu
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    Login Error

    Connection to server timed out. Please try again later.

    :s
  • Taloros
    Taloros
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    wishlist14 wrote: »
    I was saying to my husband 2 days ago ; " I bet they'll fix PC /EU and then our server PC/NA will break .🤔😣

    Well, they f'ed up both NA and EU apparently. In total, EU still "wins" in lost play time.
  • darthgummibear_ESO
    darthgummibear_ESO
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    grkkll wrote: »
    working now

    Nope.
  • teladoy
    teladoy
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    As casual player i feel me totally fooled these last weeks. Every time i tried to log or i logged in there was a problem, like the queue time the other day.

    Sorry ZOS but this time you went a lot more down with your service and stability after the Dragonhold patch. Really terrible.
  • Ragnork
    Ragnork
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    wishlist14 wrote: »
    Both myself and my hubby can't log in we both have separate computers and accounts and neither of us can log into PC/NA

    I was saying to my husband 2 days ago ; " I bet they'll fix PC /EU and then our server PC/NA will break .🤔😣

    Except the EU server is not fixed.... same problem across all platforms.
    Seems more like a denial of service; especially as the servers are up, you just can not login to them.
    I am in and playing, my wife logged out to change character and is now knitting and giving me death stares :smile:
    Edited by Ragnork on October 29, 2019 9:43PM
  • Uberphat
    Uberphat
    Soul Shriven
    So are we gonna get any kind of compensation for this unscheduled downtime? :p

    7C4UNd8.jpg
  • adirondack
    adirondack
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    I logged in!
    Ray
  • Recent
    Recent
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    Eso broke into tiny pieces....they just couldn't let things be😣😣😣😣
  • The_Drop_Bear
    The_Drop_Bear
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    wishlist14 wrote: »
    Both myself and my hubby can't log in we both have separate computers and accounts and neither of us can log into PC/NA

    I was saying to my husband 2 days ago ; " I bet they'll fix PC /EU and then our server PC/NA will break .🤔😣

    This time all servers are broken, PC and console, EU and NA
  • iaminc
    iaminc
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    HpnxZBx.gif
  • imokie2609
    imokie2609
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    I just logged in too :)
  • Number_51
    Number_51
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    rumple9 wrote: »
    Bethesda should sell the game to EA and let them sort it out

    Yes. Because EA is all about the ppl (that's Pay Per Login).
  • Corbiel
    Corbiel
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    dont give up, just managed to login :)
  • Katheriah
    Katheriah
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    I was logged in before this issue started and I'm still online.

    I want to go to bed. I need sleep. I tried, but I really, really need sleep.

    If I log off now, in which year will I be able to login again?
  • Elara_Northwind
    Elara_Northwind
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    I was planning to build my Halloween house tonight :disappointed: I took my dogs out for an extra long walk, fed them extra chicken legs for pudding, and they conked out! I even bought wine for the occasion! I am back at work on Friday! This is so disappointing! And so weird that everything, not just ESO, seems to be going down at the same time! I really hope it's fixed soon though, as it's almost 10pm here in the UK!
    Sorcerer, Templar, Wolf Collector, Housing Addict!

    GM of Salted Wings Tavern and Salted Wings Housing 🏠🌻

    'A House is Built with Boards and Beams, a Home is Built with Love and Dreams'

    Youtube - https://www.youtube.com/c/ElaraNorthwind
  • Ascarl
    Ascarl
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    I give up, RNG always hates me ;)
  • freespirit
    freespirit
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    Ragnork wrote: »
    wishlist14 wrote: »
    Both myself and my hubby can't log in we both have separate computers and accounts and neither of us can log into PC/NA

    I was saying to my husband 2 days ago ; " I bet they'll fix PC /EU and then our server PC/NA will break .🤔😣

    Except the EU server is not fixed.... same problem across all platforms.
    Seems more like a denial of service.

    I would agree, this is not the "normal" broken.....

    However the fact that I can say this is not the "normal" broken speaks volumes for the current state of the game!! :(
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • ShenaniganSquad
    ShenaniganSquad
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    seems to be fixed.... i logged in
  • iaminc
    iaminc
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  • alexlalas
    alexlalas
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    yeah it's good now... QUICK, EVERYONE IN BEFORE IT FALLS AGAIN
  • Hallothiel
    Hallothiel
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    Please please please please please fix this asap as family now discussing politics (am in UK 😕) and I need to escape into unreality.
  • Woodoochill
    Woodoochill
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    except that if you have purchased a product where you have agreed we will provide immediate access to the digital content, the sale is final and there is no possibility of withdrawal under this statutory right (except in Norway).

    You hereby consent that performance of digital content will begin immediately and you thereby lose your right to withdraw.

    I am no lawyer nor native english speaking person but it seems that these two sentences kinda explain that unless you are in Norway, you basically can't withdraw any object related to such purchase. And if you are in Norway, you should go fill some forms.

    You agree with every sinle word in these terms once you purchase it and even god damn Marshall Erikson could not help you with it even if the game stopped existing the day after.
  • Kel
    Kel
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    teladoy wrote: »
    As casual player i feel me totally fooled these last weeks. Every time i tried to log or i logged in there was a problem, like the queue time the other day.

    Sorry ZOS but this time you went a lot more down with your service and stability after the Dragonhold patch. Really terrible.

    Console hasn't had the patch yet, and both consoles are down too.

    This is beyond the patch...
    Edited by Kel on October 29, 2019 9:45PM
This discussion has been closed.