Maintenance for the week of February 17:
• PC/Mac: No maintenance – February 17
• PC/Mac: NA and EU megaservers for maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• ESO Store and Account System for maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/673215

Unable to Login - "Your username or password may be incorrect or inactive at this time"

  • Girl_Number8
    Girl_Number8
    ✭✭✭✭✭
    ✭✭✭
    Jaanpw wrote: »

    That seems about right.
  • RodneyRegis
    RodneyRegis
    ✭✭✭✭✭
    Sabaka wrote: »
    Same
    PC EU ...

    Spoiler....



    We know
  • DR4GONFL1
    DR4GONFL1
    ✭✭✭✭
    “We are investigating some players having login issues”... Everyone is having login issues and all the time.
  • horizonxael
    horizonxael
    ✭✭
    Same error.

    I actually thought someone may have hijacked my account and I went through the steps to reset my password. I'm still getting the error and now I see everyone else here is getting the same error I feel a bit better; not much but a bit. I'd rarther be able to play. Have they givben any info on whats may bew causing it or the timescales other than 'thanks for your patience'...

    Its strange that this has popped up when the have the witch event...

    I changed my password because I was convinced that they had hacked me and now I don't have access
  • KlotePino
    KlotePino
    ✭✭✭
    Kadoin wrote: »
    KlotePino wrote: »
    I pay good money to play this game, I can only play so many hours a day as I'm in rehab so I have quite an extensive schedule while I'm in here, playing this for a couple of hours in the evening is a relief to the stress, this *** isn't f*cking helping, at least compensate, with something..

    Hi, friend :)

    hi:)
  • Ilision
    Ilision
    ✭✭✭
    L8chHom.png
  • Reevster
    Reevster
    ✭✭✭✭✭
    Jaanpw wrote: »

    That seems about right.

    How do you get a picture of my Computer?
  • Wolfkeks
    Wolfkeks
    ✭✭✭✭✭
    UnV0pij.jpg

    Well.. they fixed the lag problem :wink:
    "Sheggorath, you are the Skooma Cat, for what is crazier than a cat on skooma?" - Fadomai
    EU PC 2000+ CP professional mudballer and pie thrower
    Former Emperor, Grand Overlord, vAA hm, vHelRa hm, vSO hm, vMoL hm, vHoF hm, vAS+2, vCR+3, vSS hm, vKA, vRG, Flawless Conquerer, Spirit SlayerGod Slayer

    Guilds
    Alith Legion - Social - EP 🐉
    The Brotherhood of Askir - Social - EP 🐉
    The Coins (Rolling Coins, Flipping Coins, Shinning Coins) - Trading - AD 🦅
    Brave Cat Guild - Trading - AD 🦅
    Casual Canines - Endgame PvE and PvP - DC 🦁
  • mairwen85
    mairwen85
    ✭✭✭✭✭
    ✭✭✭✭
    I can't believe I got agrees on my sarcasm post wrt CP and weaving... smh.
  • Foul_Corsair
    Foul_Corsair
    ✭✭✭
    Hey guys - no need to keep telling us you have the same problem as everybody else has been reporting for 12 pages...

    We are human and like to be included plus it lets us vent. Why try to stop that. And to be pedantic we know there are 12 pages of players with the same error; we can read ;)
    Edited by Foul_Corsair on October 29, 2019 9:04PM
    would ya mind if I fired me cannon through your porthole?
  • Reevster
    Reevster
    ✭✭✭✭✭
    Ilision wrote: »
    L8chHom.png

    Ya ya, looks familiar. I kinda of like it.
  • mairwen85
    mairwen85
    ✭✭✭✭✭
    ✭✭✭✭
    Reevster wrote: »
    Ilision wrote: »
    L8chHom.png

    Ya ya, looks familiar. I kinda of like it.

    Going to make that my screensaver.
  • Michae
    Michae
    ✭✭✭✭✭
    ✭✭
    I'll just add on to the pile. Broken for me too. I also can't log in on elderscrollsonline.com.
    Edited by Michae on October 29, 2019 9:05PM
    "I bear the cruel weight of certainty. Total, absolute, relentless certainty. People rarely comprehend the luxury of doubt... the freedom that comes with indecision. I envy you."
    Sotha Sil

    @Michae PC/EU
  • averyfarmanb14_ESO
    averyfarmanb14_ESO
    ✭✭✭
    Not to pointlessly post, but, we're having the same problem over here. Whee. So much for playing during a day off, right?
  • ChunkyCat
    ChunkyCat
    ✭✭✭✭✭
    ✭✭✭✭✭
    How is this even possible? Seriously.

    Any game developers out there? I genuinely do not understand how a big gaming company can have this many back to back problems.
  • Hal_Moore
    Hal_Moore
    ✭✭✭
    same can't log in
  • Tanis-Stormbinder
    Tanis-Stormbinder
    ✭✭✭✭✭
    LOL not again!
  • DrOuttaSight
    DrOuttaSight
    ✭✭✭
    Allington wrote: »
    Did they try:
    1) Turning it off and on again
    2) Hitting it
    One of those usually work imo.

    Rebooting... :smiley:

    To perform a hard reboot or cold reboot, press and hold down the power button on the computer. After 5-10 seconds, the computer should turn off. Once the computer is off, wait a few seconds and then turn the computer back on.


    Judging by all the posts in this thread they have not rebooted the server.

    Yet :smile:
    Edited by DrOuttaSight on October 29, 2019 9:08PM
    Forums are for........... venting/letting off steam
    Feed the needy Not the greedy
    In Virtual Space No One Can Hear You Scream!!!

    PC EU Clockwork Server
  • doctor_0910
    doctor_0910
    Soul Shriven
    I still can't enter the game. It always says that I have mistaken my password, but this isn't true. This is happening since the new dlc. EU megaserver only. I've already reset the password but this change nothing.
  • Pyvos
    Pyvos
    ✭✭✭✭
    ChunkyCat wrote: »
    How is this even possible? Seriously.

    Any game developers out there? I genuinely do not understand how a big gaming company can have this many back to back problems.

    My speculation here.
  • Squeaky_Clean
    Squeaky_Clean
    ✭✭✭✭
    Was stuck in the ceiling of Blue Road Keep .. and stuck in combat. Therefore the only option was to quit the game.
    Now I am stuck in the login procedure.

    I am fast running out of "continued patience and understanding" ..

    PC EU btw.
    Edited by Squeaky_Clean on October 29, 2019 9:07PM
  • BlissfulDeluge
    BlissfulDeluge
    ✭✭✭✭✭
    +1 more on PC NA. Tried resetting my password, couldn't be updated. Getting the error of incorrect password or username, even though I know both by heart.
    Former completionist with all achievements unlocked up until Update 29 (Flames of Ambition). Avid RPer, writer, and former Breton lover. Then Legacy of the Bretons was released and I realized just how boring and uninspired the Bretons are according to the writers.
  • Reevster
    Reevster
    ✭✭✭✭✭
    ChunkyCat wrote: »
    How is this even possible? Seriously.

    Any game developers out there? I genuinely do not understand how a big gaming company can have this many back to back problems.

    Really? Anything is possible...
  • YandereGirlfriend
    YandereGirlfriend
    ✭✭✭✭✭
    ✭✭✭✭✭
    They need to extend the Witches Festival at the very least.
  • daedalusAI
    daedalusAI
    ✭✭✭✭✭
    ChunkyCat wrote: »
    How is this even possible? Seriously.

    Any game developers out there? I genuinely do not understand how a big gaming company can have this many back to back problems.

    Simple: any smaller game studio would die due to the bad reputation and loss of players, but ZOS and ESO is so big and I reckon the crown store so profitable that they just not care at all about delivering a quality product - as evident by the constant server issues for years now without any real improvement.
  • mairwen85
    mairwen85
    ✭✭✭✭✭
    ✭✭✭✭
    Reevster wrote: »
    ChunkyCat wrote: »
    How is this even possible? Seriously.

    Any game developers out there? I genuinely do not understand how a big gaming company can have this many back to back problems.

    Really? Anything is possible...

    If you close your eyes really tight, and click your heels three times.
  • darthgummibear_ESO
    darthgummibear_ESO
    ✭✭✭✭✭
    This explains why my dolmen runs started to get so smooth a couple hours ago. Just now I made the mistake of restarting my game to refresh some addon stuff, and now I can't get back in. I would hate to be Gina right now, she's just the face of all this. But everyone else over there...just what kind of monkey show are you people running? Ever since update 24 launched it has been one disaster after another. With everything happening on the Bethesda side right now, you guys really can't afford this kind of constant negative press. You need to start caring more about the integrity and reliability of the game than how you can rip people off.
  • OtarTheMad
    OtarTheMad
    ✭✭✭✭✭
    ✭✭
    Why aren't people reading? It's not your password, don't change it. ALL SERVERS ARE SCREWY ATM.
  • RefLiberty
    RefLiberty
    ✭✭✭✭✭
    As far as I can see both Origin and EA are having issues atm per Outage.report

    QLL90iV.jpg

    GjLhcn4.jpg

    rQiNe8C.jpg

  • doctor_0910
    doctor_0910
    Soul Shriven
    They need to extend the Witches Festival at the very least.

    Of course I've already lost 4 ticket for their problems with the server
This discussion has been closed.