The Elder Scrolls Online

Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Unable to Login - "Your username or password may be incorrect or inactive at this time"

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  • kylewwefan
    kylewwefan
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    PS4 no bueno
  • agegarton
    agegarton
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    ZOS_GinaBruno wrote: »
    Still investigating, everyone. Thanks so much for your patience; we're working as quickly as we can, and want to get everyone back into the game.


    I don't know about everyone else - but you used up my patience last time.
  • tonne.backlinderb16_ESO
    tonne.backlinderb16_ESO
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    ZOS_GinaBruno wrote: »
    Still investigating, everyone. Thanks so much for your patience; we're working as quickly as we can, and want to get everyone back into the game.

    I for one isn't patiently waiting. When will this be sorted out? For good,
  • phairdon
    phairdon
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    Alsaroth wrote: »
    Why during events? Another 2 tickets lost...

    Hopefully the event will be extended.
    Your immersion is breaking my entitlement. Buff Sorc's. Darkshroud the cremator Death by furRubeus BlackFluffy knight BladesThe Fat PantherPsijic Fungal SausageFlesheater the VileCaspian Rafferty FernsbyArchfiend Warlock PiersThe Black BishopEvil Wizard Lizard (EU)Neberra Vestige Fajeon (EU)Salanis Deathstick (EU)Blood Mage Alchemist (EU)
  • gepe87
    gepe87
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    Some Warden used Permafrost near Servers by mistake.
    Gepe, Dunmer MagSorc Pact Grand Overlord | Gaepe, Bosmer MagSorc Dominion General

    If you see edits on my replies: typos. English isn't my main language
  • Halfcut
    Halfcut
    Soul Shriven
    Just catch the bloody hamster already - what idiot left the cage open
    Edited by Halfcut on October 29, 2019 8:41PM
  • Corbiel
    Corbiel
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    I'm having the same problem, PC EU. Login server doesn't accept my password.
    I renewed my subscription only 3 days ago - shouldn't have done that....
  • JPS
    JPS
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    Funny how they're always downplaying the issue by claiming 'some users' have problems...
  • pluckpluck
    pluckpluck
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    phairdon wrote: »
    Alsaroth wrote: »
    Why during events? Another 2 tickets lost...

    Hopefully the event will be extended.

    Like previous year? ahah
    "The net is a waste of time and that's exactly what's right about it. "
    -- W. Gibson
  • Grizzly_UK
    Grizzly_UK
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    ZOS_GinaBruno wrote: »
    Still investigating, everyone. Thanks so much for your patience; we're working as quickly as we can, and want to get everyone back into the game.

    Thanks for the update, based on previous experience I guess nothing's getting fixed until sometime tomorrow then? :(
    Elder Scrolls gaming since November 2002 (Morrowind, Oblivion, Skyrim & Elder Scrolls Online)
  • laetzilla
    laetzilla
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    horizonxael wrote: »
    at this point I ask for compensation through paypal I am not using what I paid

    I asked for event tickets last time - they didn't even give them to me after a huge server breakdown during an event earlier this year. We can still hope though ;P
  • Anyron
    Anyron
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    i just wanted to relog.. i was offline for maybe 5 minutes and i cannot login now lol
  • Doctor_Demento
    Doctor_Demento
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    Yeah can't login on PC NA after 6 tries.
  • wenchmore420b14_ESO
    wenchmore420b14_ESO
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    PC/NA Same here... Log In Error
    Drakon Koryn~Oryndill, Rogue~Mage,- CP ~Doesn't matter any more
    NA / PC Beta Member since Nov 2013
    GM~Conclave-of-Shadows, EP Social Guild, ~Proud member of: The Wandering Merchants, Phoenix Rising, Imperial Trade Union & Celestials of Nirn
    Sister Guilds with: Coroner's Report, Children of Skyrim, Sunshine Daydream, Tamriel Fisheries, Knights Arcanum and more
    "Not All Who Wander are Lost"
    #MOREHOUSINGSLOTS
    “When the people that can make the company more successful are sales and marketing people, they end up running the companies. The product people get driven out of the decision making forums, and the companies forget what it means to make great products.”

    _Steve Jobs (The Lost Interview)
  • Daleth
    Daleth
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    Halfcut wrote: »
    Just catch the bloody hamster already - what idiot left the cage open

    This is an OLD joke damn, I miss that hamster. Anybody have the original photo that floated around with the joke?
  • llande
    llande
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    Still not working PC EU
  • freespirit
    freespirit
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    Doctor_Demento wrote: »
    Yeah can't login on PC NA after 6 tries.

    Only six???? >:)
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • Tyreal1974
    Tyreal1974
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    q1.jpg

    Release the memes! After all since we cannot play the game we might as well find other ways to release our pent up aggression!

  • MurderMostFoul
    MurderMostFoul
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    Behind the scenes with ZOS's high tech orbital servers team:

    https://youtu.be/Tts0ycdyN48
    “There is nothing either good or bad, but thinking makes it so.”
  • Sirvaleen
    Sirvaleen
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    Crivrhc.jpg

    Can we get ONE DAY without something breaking down ?

    I would say it's seriously becoming irritating.. but we're well past that point.
  • PucMudDofuss
    PucMudDofuss
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    Been getting this message for a bit over half an hour now...
  • RefLiberty
    RefLiberty
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    Corbiel wrote: »
    I'm having the same problem, PC EU. Login server doesn't accept my password.
    I renewed my subscription only 3 days ago - shouldn't have done that....

    Guys don't bite your nails, it is obviously database issue so thus your accounts are inaccessible. Don't spread panic, nothing is wrong with your account or you subscription.

    Apart the fact that is it inaccessible right now, as it cannot be pulled from DB. For the compensation, it is up the ZOS and the management, go ahead and rage about that, but no need to panic lol.

    I could bet 10 gold coins they were working to bring BG finder back when something broke :D
  • slinkybinxb14a_ESO
    slinkybinxb14a_ESO
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    Same issue PC NA
  • Vinterskald
    Vinterskald
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    Thank you for the updates Gina :) Hope everyone is hanging in there too.

    Aside from that - can confirm logging into my account on the ESO webpage doesn't work either.
    Barra agea ry sou karan.
  • pluckpluck
    pluckpluck
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    @ZOS_GinaBruno
    if this helps, a few are still able to log in (not my case sadly, but a friend was able to connect (and is now praying for no crash xD ))
    "The net is a waste of time and that's exactly what's right about it. "
    -- W. Gibson
  • SirLeeMinion
    SirLeeMinion
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    Hmm... I'm even getting this error on the test server.
  • Saltisol
    Saltisol
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    Yup, same PC EU.

    End Witches Festival so we can play.
  • RodneyRegis
    RodneyRegis
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    Lol, is this the whole of ESO, all platforms and both servers?!

    They've finally killed it.
  • Sophieous
    Sophieous
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    It's been over an hour, wtf is going on? still 'looking into it'? @ZOS_GinaBruno
    EU | PC

    Sophious - AD Templar (The one and only true Queen)
    Not Sophious - AD Warden
    Mayorz DK Slave - DC Templar
    May is my bae - DC Magblade
    Galabriem - DC Sorc
    Queen Sophie - DC Stamblade
    "I'm still pretty self-centered, greedy and angry" D.L.




  • luizpaulom17
    luizpaulom17
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    ZOS_GinaBruno wrote: »
    Still investigating, everyone. Thanks so much for your patience; we're working as quickly as we can, and want to get everyone back into the game.

    Well, Gina U are a great community manager but honestly, at this time I will Just ask from your company to cut off all those excuses and fix your game... I mean really, for lord sakes... this is beyond ridiculous!
This discussion has been closed.