Update on Guild History & Related Performance Issue

DonRavello

Necromancer!

Ah no ... the thread is not dead, yet. Topic is still up-to-date. So it can't be necromancy.

Gandrhulf_Harbard

JKorr wrote: »

valeriiya wrote: »

@ZOS_RichLambert does not care about this issue or any other and hasn't for a long time

ZOS_RichLambert wrote: »
» show previous quotes

"You know you don't have to be here right?"

I really wish people would stop using that out of context.

There is pretty much no context at all, ever, where that response is an appropriate response to a paying customer with a valid concern.

All The Best

thermatico

Did they turn guild history off on NA?


I logged in and it's tracking sales since the time I logged in but no history prior...

SammiSakura

thermatico wrote: »

Did they turn guild history off on NA?


I logged in and it's tracking sales since the time I logged in but no history prior...

Guild history seems to be off everywhere

reoskit

thermatico wrote: »

Did they turn guild history off on NA?


I logged in and it's tracking sales since the time I logged in but no history prior...

I'm seeing the same thing.

Kalcipher1

Guild history seems to be off, no sales updates... this is a huge a pain in the butt... Fix it, give us regular updates on it or GFY ZOS..!! How long does it take to re-write some script? You created the problem... your talk about too many requests to the server is your fault! You have update on top of update on top of hotfix on top of hotfix for [probably] the original game... i am not a coder, i am a residential builder... but i know what happens when you build additions on top of additions; the result is a very week structure because each addition expands and contracts at different rates and the only way to make it a solid contiguous structure is to take it down and rebuild the whole thing. I'd be happy if the whole system needed to go down for a week in order to implement a rewrite for the current game. I don't know the technical stuff, that's your job! But i do know that my customers freak out when i don't give them regular updates... which i owe to them as their contractor. You are my ESO contractor... unfortunately it seems... I want to know what is going on. So, you tell me... when & how will this be fixed? ...pretty difficult to run an efficient guild when you can't see, log & recall history.

Pyr0xyrecuprotite

Guild sales history data blocked again - can ZoS please provide an update? (PC/NA)

therift

Wasn't this thread pinned to the top of the forum?

This is the second time since Update 22 dropped that it has mysteriously left its moorings.

It might be time for a new pin. The old one appears to be rusty.

reoskit

Hey @therift - I've got good news for you!

In preparation to launch yet another system that shouldn't go live because it buckles under the weight of the guild history, ZOS will likely turn off consoles' guild history again.

That said, you may only lose sales. We can still see roster/deposit/withdrawal. Woo! QoL improvement indeed!!


inb4 my own edit, when I come back and say "Jk, now we can't see anything... again."

therift

reoskit wrote: »

Hey @therift - I've got good news for you!

In preparation to launch yet another system that shouldn't go live because it buckles under the weight of the guild history, ZOS will likely turn off consoles' guild history again.

That said, you may only lose sales. We can still see roster/deposit/withdrawal. Woo! QoL improvement indeed!!


inb4 my own edit, when I come back and say "Jk, now we can't see anything... again."

I can't seem to find a .gif of me hanging myself.

reoskit

therift wrote: »

reoskit wrote: »

Hey @therift - I've got good news for you!

In preparation to launch yet another system that shouldn't go live because it buckles under the weight of the guild history, ZOS will likely turn off consoles' guild history again.

That said, you may only lose sales. We can still see roster/deposit/withdrawal. Woo! QoL improvement indeed!!


inb4 my own edit, when I come back and say "Jk, now we can't see anything... again."

I can't seem to find a .gif of me hanging myself.

Here we go - here's my edit, as promised.

Fiktius wrote: »

reoskit wrote: »

Fiktius wrote: »

And worst part is that guild history is entirely closed, so I can't see donations, even tho I know they are stored on server side.

Wait - @Fiktius - last I knew it was just sales data. Did they turn off withdrawals/deposits, too?

Yes. If I open bank activity log, the page is blank. There's absolutely nothing.

thermatico

Can we get an official announcement or something? What the hell?

You guys ignoring what's happening on EU you is extremely unprofessional. The fact that this happened 48+ hours ago and you've not released a statement is awful, embarrassing and unacceptable.

StabbityDoom

Anyone at zos who thinks it's acceptable to handle your communication in this way should just leave. This is atrocious. You should be ashamed.

shaielzafine

why isn't this thread pinned and why haven't the devs updated us after Gina Bruno said they would communicate and "look into" this, "stay tuned"?

GarnetFire17

thermatico wrote: »

Can we get an official announcement or something? What the hell?

You guys ignoring what's happening on EU you is extremely unprofessional. The fact that this happened 48+ hours ago and you've not released a statement is awful, embarrassing and unacceptable.

Angry players are always complaining and demanding in this forum 24/7. Why should they start paying attention now? If yo actually want a response you better of trying to file a ticket in Customer Support.

Varana

GarnetFire17 wrote: »

If yo actually want a response you better of trying to file a ticket in Customer Support.

Hahahahahahahahahahaha...
Good one.

I mean, sure, you'll get some kind of answer.
By someone in Customer Support who has absolutely no clue either, can't do anything about it, and will probably tell you you should post the issue in the forum.
We could give each other more informed answers on this issue than Customer Support.

GarnetFire17

Varana wrote: »

GarnetFire17 wrote: »

If yo actually want a response you better of trying to file a ticket in Customer Support.

Hahahahahahahahahahaha...
Good one.

I mean, sure, you'll get some kind of answer.
By someone in Customer Support who has absolutely no clue either, can't do anything about it, and will probably tell you you should post the issue in the forum.
We could give each other more informed answers on this issue than Customer Support.

The point is any canned response you would get from a ticket that is as good as anything you can expect posted on the forums until something actually gets done. So what is the point of demanding more responses?

SteveCampsOut

GarnetFire17 wrote: »

thermatico wrote: »

Can we get an official announcement or something? What the hell?

You guys ignoring what's happening on EU you is extremely unprofessional. The fact that this happened 48+ hours ago and you've not released a statement is awful, embarrassing and unacceptable.

Angry players are always complaining and demanding in this forum 24/7. Why should they start paying attention now? If yo actually want a response you better of trying to file a ticket in Customer Support.

Yeah like the one I got telling me that my ticket couldn't get to the development team because I didn't open it right and needed a screen shot to report our guild's gold gone but no trader. That kind of response? I wasn't trying to reach the "DevTeam" I was trying to reach someone who could either 1, return our gold or 2 give us our trader. Their support ticket system currently has ZERO options for reporting guild issues like this current one so it's hit or miss if you can even get a support ticket on this looked at let alone replied to coherently.

AyeshaBelladonna

Guess its a good thing i had already cancelled the Raffle for this week for my guild. otherwise we would have just lost 4 days of ticket sales and would have a bunch of angry members. WTH happened to ZOS warning us if they needed to flush the history logs or turn off our access to them again? this is getting ridiculous.

GarnetFire17

SteveCampsOut wrote: »

GarnetFire17 wrote: »

thermatico wrote: »

Can we get an official announcement or something? What the hell?

You guys ignoring what's happening on EU you is extremely unprofessional. The fact that this happened 48+ hours ago and you've not released a statement is awful, embarrassing and unacceptable.

Angry players are always complaining and demanding in this forum 24/7. Why should they start paying attention now? If yo actually want a response you better of trying to file a ticket in Customer Support.

Yeah like the one I got telling me that my ticket couldn't get to the development team because I didn't open it right and needed a screen shot to report our guild's gold gone but no trader. That kind of response? I wasn't trying to reach the "DevTeam" I was trying to reach someone who could either 1, return our gold or 2 give us our trader. Their support ticket system currently has ZERO options for reporting guild issues like this current one so it's hit or miss if you can even get a support ticket on this looked at let alone replied to coherently.

Oh? you actually wanted to file a ticket for them to fix it?! lol. That's precious. I thought people were just looking for some kind of acknowledgment/apology etc... Yeah, this is not going to be "fixed" how you think it should. I have been down that road before a few times even going back as far as One Tamriel patch when I won bid, then they redid all of Craglorn with all the guild traders hireable in the new instance and the next morning my guild trader was owned by another guild eventhough it still said my guild held it. They did the same thing, Gave all the Craglorn guild Leaders a bunch of gold so my competition the next week also had gold for bids and I lost. Fun times. But that is just how they handle these kinds of situations.

wenchmore420b14_ESO

AyeshaBelladonna wrote: »

Guess its a good thing i had already cancelled the Raffle for this week for my guild. otherwise we would have just lost 4 days of ticket sales and would have a bunch of angry members. WTH happened to ZOS warning us if they needed to flush the history logs or turn off our access to them again? this is getting ridiculous.

Agreed!!!
Thank Akatosh I got my raffle done b4 this happened!

Rake

Just disband guilds

gronoxvx

Rake wrote: »

Just disband guilds

I dont know about you, but i think we should nerf guilds.

p00tx

eso_lags wrote: »

Beardimus wrote: »

Many guildmates are talking about lag / crashing on Xbox. Dungeon achievements nigh on impossible, horrible lag etc n

Are we saying this problem is the problem on Console also? Guild finder?

Is there acknowledgment of the issues anywhere

Apparantly @ZOS_RichLambert thinks the game is only on PC. Since console does not have add ons im not sure how that would be effecting the god awful performance we have had here for so long. Much worse in elsweyr. Neither this post or matts help give us much information, even less for console pvp players who get the worst of it..

But in Matt firors post they mention console. Matt quotes rich talking about fixing things 6 months ago. He goes on to say they'll be making improvements in update 24 and q 1 of next year. So basically over a year after rich's end of the year message. Come on guys you expect us to deal with performance issues like that for a year? And whats worse is that its been going on for much longer than the day rich made that message, at least on console.. Its been actual years.

And even still i think the only mention of console was: "lower-spec PCs, base Xbox, and base PS4, but overall everyone should notice better stability and performance" so im not sure what that means for those of us with newer consoles and good PCs. Im skeptical that this will be the root of the issue.

In the end it looks like we will be dealing with this BS for a while. I have multiple characters that can barely play. My necromancer, oddly enough, seems to get less performance issues. But my main stam sorc is in the gutter. Ive never had performance issues vary based on the character I was playing, but this is now a thing in elsweyr. Ive confirmed it with multiple other people.

And please re pin this.

I stopped playing PvP after 3 years because of the performance issues and got into PvE. Since Elseweyr, the lag has become just as bad if not worse there, and the whole thing is riddled with an avalanche of new bugs, on top of the ones that have been around for a while. The only thing left to do is take up fishing or go hang out with the weird RP kids in Riften, or just dip out altogether.

As for the Necro thing, it and Magplar lag the worst in PvE, I'm assuming because of their over-the-top flashy skill animations. One of our healers (a necro) could barely move the other day in vSS.

AyeshaBelladonna

ZOS_GinaBruno
Community Manager
Hello everyone,

Tomorrow, we are planning maintenance on PC NA and EU in order to publish the next incremental patch early. This will include fixes for the recent crashes many have been experiencing this week, in addition to implementing additional safeguards for the guild trader and multi-bidding issues that occurred last Sunday. There will also be a number of additional fixes for combat, dungeons, and multi-crafting that will be outlined in the patch notes; these will be published tomorrow morning during maintenance.

Regarding the excess gold some guilds on PC EU received last weekend after the multi-bidding issue, we'll have an update for everyone on this tomorrow.

At this time, we're planning maintenance to be finished by 8am EDT. We appreciate everyone's patience.
Gina Bruno
Community Manager - The Elder Scrolls Online
Dev Tracker | Service Alerts | Facebook | Twitter
#1
2:05PM
Staff Post

********
I guess we can only hope that this fixes the stupid guild history thing again as well.

AyeshaBelladonna

p00tx wrote: »

eso_lags wrote: »

Beardimus wrote: »

Many guildmates are talking about lag / crashing on Xbox. Dungeon achievements nigh on impossible, horrible lag etc n

Are we saying this problem is the problem on Console also? Guild finder?

Is there acknowledgment of the issues anywhere

Apparantly @ZOS_RichLambert thinks the game is only on PC. Since console does not have add ons im not sure how that would be effecting the god awful performance we have had here for so long. Much worse in elsweyr. Neither this post or matts help give us much information, even less for console pvp players who get the worst of it..

But in Matt firors post they mention console. Matt quotes rich talking about fixing things 6 months ago. He goes on to say they'll be making improvements in update 24 and q 1 of next year. So basically over a year after rich's end of the year message. Come on guys you expect us to deal with performance issues like that for a year? And whats worse is that its been going on for much longer than the day rich made that message, at least on console.. Its been actual years.

And even still i think the only mention of console was: "lower-spec PCs, base Xbox, and base PS4, but overall everyone should notice better stability and performance" so im not sure what that means for those of us with newer consoles and good PCs. Im skeptical that this will be the root of the issue.

In the end it looks like we will be dealing with this BS for a while. I have multiple characters that can barely play. My necromancer, oddly enough, seems to get less performance issues. But my main stam sorc is in the gutter. Ive never had performance issues vary based on the character I was playing, but this is now a thing in elsweyr. Ive confirmed it with multiple other people.

And please re pin this.

I stopped playing PvP after 3 years because of the performance issues and got into PvE. Since Elseweyr, the lag has become just as bad if not worse there, and the whole thing is riddled with an avalanche of new bugs, on top of the ones that have been around for a while. The only thing left to do is take up fishing or go hang out with the weird RP kids in Riften, or just dip out altogether.

As for the Necro thing, it and Magplar lag the worst in PvE, I'm assuming because of their over-the-top flashy skill animations. One of our healers (a necro) could barely move the other day in vSS.

For the record, Templar animations are in NO WAY as flashy as either Necro or Sorc tyvm :P lol We don't run around as lightning dragging pets anywhere. our spamable spears are on par with DK flame lash animations imo. But agreed, the lag this week has made the game unplayable. it's all i can do rn to keep some of my best guild members cooled off enough to at least stay in the discord so we can let them know ones this crap gets fixed while they wander off to play other games. the exodus rn is real and ZOS should be worried.

Kagukan

You know what else would eliminate many add-ons and help improve overall performance? A global auction system.

AyeshaBelladonna

Kagukan wrote: »

You know what else would eliminate many add-ons and help improve overall performance? A global auction system.

no, because then we would see a rapid rise in botting and gold sellers and the game economy would wind up under the control of a small handful of people with no checks and balances or way to control them. Lag would continue or get worse with all the bots that would come out of the wood work so those few could dominate the economy.

Elsonso

Kagukan wrote: »

You know what else would eliminate many add-ons and help improve overall performance? A global auction system.

So you think that tens of thousands of people trying to access a single instance of a store simultaneously would work better? We are talking about the same ZOS, right?