Asking for some respect and answers for the PC-EU community!

LiraTaurwen · May 2019

everlastingodeb17_ESO · May 2019

nicely done...but don't expect an answer from ZOS

THEDKEXPERIENCE · May 2019

Now that’s a well done complaint thread!

CaptainKuijt · May 2019

Agreed. If something is broken, at least tell us it is broken. When we don't hear anything back after the countless threads posted about this and instead have our threads locked, comments removed/edit, all you do is wind up the community even further.

This is like throwing gasoline on a fire you're trying to put out. Give us some answers! We all love this game, but when it's borderline unplayable due to ping spikes ranging anywhere from 100 to 999+ (!), getting DC'ed randomly without any error message, you owe it to the community to at least keep us in the loop and tell us what is going on.

- Cap

Goregrinder · May 2019

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

Wolfpaw · May 2019

Go above zos, even the Trump family gets a piece of the pie.
Trump Management, Inc. on the board of directors.
https://www.zenimax.com/about

JadonSky · May 2019

It's also NA PC

Sanguinor2 · May 2019

Good luck with getting an answer to this considering that their official Pc EU thread hasnt seen a dev comment for over a month. Zos communication or rather lack thereof doesnt seem to Change anytime soon.

Gilvoth · May 2019

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

i dont know who started that teaching but it is simply not true.
we are are taught to respect authority and our elders when we were young.
it is the right thing to do.
show respect to your friends and those around you and be nice to others is what we are all taught when we were growing up.

if you refuse to do that, and you go by a code saying that "others" must "Earn" your respect?
then you will face a Mountain of problems in a whole lot more than just a video game.

this thread is well datailed and done with respect in wording and information and asking out of kindness for help on an issue that is long long asked for help on and he did a Great job in the way he respectfully wrote it.

SweepsAllClowns · May 2019

My Xbox EU account has been stuck in character selection screen since Wrathstone arrived and being completely impossible to log in, it's been now over two and a half months! Zenimax support is aware of this and the situation is investigated, in other words it's not any serious or urgent issue at all for them. So then you can probably easily understand, if most players can at least log in on pc EU and play with some issues, it won't probably even get investigated since it's been reported all the time by players, you can still play so enjoy until you get the amazing no log in for you feature! This is all about business first and customers second, we are here to pay and keep the money flowing into company.

ATomiX96 · May 2019

Do you really think they are gonna respond to a topic that isnt directly related with them making money?
You should know by now, that these threads are as effective as magblades in PvP these days.

Goregrinder · May 2019

Gilvoth wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

i dont know who started that teaching but it is simply not true.
we are are taught to respect authority and our elders when we were young.
it is the right thing to do.
show respect to your friends and those around you and be nice to others is what we are all taught when we were growing up.

if you refuse to do that, and you go by a code saying that "others" must "Earn" your respect?
then you will face a Mountain of problems in a whole lot more than just a video game.

this thread is well datailed and done with respect in wording and information and asking out of kindness for help on an issue that is long long asked for help on and he did a Great job in the way he respectfully wrote it.

Because no one is entitled to respect. Being polite to someone, and respecting them are two completely different things. Sometimes they go hand in hand, but other times one is there while the other isn't.

I don't have to respect anyone. No one HAS to respect me. Parents teach kids to blindly respect everyone, which is why we now have a world full of entitled kids who demand everyone bow to their wishes. The real world doesn't work that way. If you are respectable, you will earn other people's respect whether you asked for it or not. If you are entitled and demand it, no one will really give it to you.

WolfingHour · May 2019

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

The flaw in that logic is that an angry, paying customer that is right is... still right.

Goregrinder · May 2019

WolfingHour wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

The flaw in that logic is that an angry, paying customer that is right is... still right.

Having worked customer service for almost 15 years, the customer is not in fact always right. Especially when they actually have no idea what they are really paying for.

everlastingodeb17_ESO · May 2019

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

I think the OP was asking respect for the EU community, not for him/herself.

What has the EU community done to not deserve respect? Do we not pay the same as everyone else to play?

Goregrinder · May 2019

everlastingodeb17_ESO wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

I think the OP was asking respect for the EU community, not for him/herself.

What has the EU community done to not deserve respect? Do we not pay the same as everyone else to play?

Considering that the EU community is smaller than the NA community, you literally don't pay the same collectively as NA does. But that really has nothing to do with earning respect. People assume that Respect is just defaulted to ON, and THEN you have to do something to lose it. It's the opposite, you have no respect until you actually earn it.

Humancentipede2 · May 2019

ESO is one of the current biggest Western MMOs and i cant belive how they handle their game. With the games current Problems ESO cant stay competetive against future MMOs and there will come a lot of them in the near future. And with that kind of Communication ZOS only shows that they dont care about their players and their game.

everlastingodeb17_ESO · May 2019

Goregrinder wrote: »

everlastingodeb17_ESO wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

I think the OP was asking respect for the EU community, not for him/herself.

What has the EU community done to not deserve respect? Do we not pay the same as everyone else to play?

Considering that the EU community is smaller than the NA community, you literally don't pay the same collectively as NA does. But that really has nothing to do with earning respect. People assume that Respect is just defaulted to ON, and THEN you have to do something to lose it. It's the opposite, you have no respect until you actually earn it.

Show the numbers please.

Even if that is the case it's not an excuse to treat EU differently. Each EU player pays the same for ESO+, expansions, crowns etc as NA players.

People who pay to keep this company and their millions deserve their respect, if not then it's a crappy company with poor values.

Sanguinor2 · May 2019

Goregrinder wrote: »

Considering that the EU community is smaller than the NA community, you literally don't pay the same collectively as NA does. But that really has nothing to do with earning respect. People assume that Respect is just defaulted to ON, and THEN you have to do something to lose it. It's the opposite, you have no respect until you actually earn it.

FYI Matt Firor confirmed that PC EU is the biggest of all megaservers currently running so we are paying more than NA and get worse Service in return. We are paying Zos to respect us as customers or is every Company supposed to disrespect their paying customers until they earn their respect, which also begs the Question how each and every individual on an entire megaserver is supposed to earn the respect of Zos but w/e.

Ragged_Claw · May 2019

Goregrinder wrote: »

everlastingodeb17_ESO wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

I think the OP was asking respect for the EU community, not for him/herself.

What has the EU community done to not deserve respect? Do we not pay the same as everyone else to play?

Considering that the EU community is smaller than the NA community, you literally don't pay the same collectively as NA does. But that really has nothing to do with earning respect. People assume that Respect is just defaulted to ON, and THEN you have to do something to lose it. It's the opposite, you have no respect until you actually earn it.

But a company that doesn't respect it's PAYING customers, will lose customers, so it should be 'defaulted to ON'. How does one 'earn' the respect of a multi-million dollar faceless company? Is a company allowed to deny you, say a refund for faulty goods, because you have not 'earned' its respect? So what do you do? Ask after its family, offer to carry its bags? You are confusing personal respect with the respect which a company is expected to show its customers. This is also de-railing and missing the entire point that the OP is trying to make.

everlastingodeb17_ESO · May 2019

Ragged_Claw wrote: »

Goregrinder wrote: »

everlastingodeb17_ESO wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

I think the OP was asking respect for the EU community, not for him/herself.

What has the EU community done to not deserve respect? Do we not pay the same as everyone else to play?

Considering that the EU community is smaller than the NA community, you literally don't pay the same collectively as NA does. But that really has nothing to do with earning respect. People assume that Respect is just defaulted to ON, and THEN you have to do something to lose it. It's the opposite, you have no respect until you actually earn it.

But a company that doesn't respect it's PAYING customers, will lose customers, so it should be 'defaulted to ON'. How does one 'earn' the respect of a multi-million dollar faceless company? Is a company allowed to deny you, say a refund for faulty goods, because you have not 'earned' its respect? So what do you do? Ask after its family, offer to carry its bags? You are confusing personal respect with the respect which a company is expected to show its customers. This is also de-railing and missing the entire point that the OP is trying to make.

like 99% of the topics on this forum

ynimma · May 2019

They speak only one language: money.
I already have cancelled my sub and haven't bought Elsweyr since.
Have you?

They earn money with this quality right now.
They earn money on all of us spending time here on the forums trying to figure out what language tone and words to use to reach out for them because they see we all care about ESO so that makes us cows to milk further. Regardless.
They earn money on everything they do or don't do because there's always a reason for the addicted to log in and buy more crowns, renew the sub and so on.
That's how easy to trap an average gamer through their psychology.
And that trap is full of paying customers who have standards which don't mind whether the game is fit for purpose or not.
While I was typing this, ZOS again have earned another pile of money.
Why would they do anything?

So mind your wallet or get even with the quality of service. Everything else is an illusion.

Sp1dHQ · May 2019

They will never reply

Ogou · May 2019

Sp1dHQ wrote: »

They will never reply

Why would they? This wouldn't be the first topic they totally ignored.

Goregrinder · May 2019

Ragged_Claw wrote: »

Goregrinder wrote: »

everlastingodeb17_ESO wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

I think the OP was asking respect for the EU community, not for him/herself.

What has the EU community done to not deserve respect? Do we not pay the same as everyone else to play?

Considering that the EU community is smaller than the NA community, you literally don't pay the same collectively as NA does. But that really has nothing to do with earning respect. People assume that Respect is just defaulted to ON, and THEN you have to do something to lose it. It's the opposite, you have no respect until you actually earn it.

But a company that doesn't respect it's PAYING customers, will lose customers, so it should be 'defaulted to ON'. How does one 'earn' the respect of a multi-million dollar faceless company? Is a company allowed to deny you, say a refund for faulty goods, because you have not 'earned' its respect? So what do you do? Ask after its family, offer to carry its bags? You are confusing personal respect with the respect which a company is expected to show its customers. This is also de-railing and missing the entire point that the OP is trying to make.

So then show us that they will lose customers. You should lead the charge! Meanwhile, they have customers like me that will dump money into the game regardless of whether I've earned their respect or not, and cover the cost of you leaving.

Wolfpaw · May 2019

Goregrinder wrote: »

Ragged_Claw wrote: »

Goregrinder wrote: »

everlastingodeb17_ESO wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

I think the OP was asking respect for the EU community, not for him/herself.

What has the EU community done to not deserve respect? Do we not pay the same as everyone else to play?

Considering that the EU community is smaller than the NA community, you literally don't pay the same collectively as NA does. But that really has nothing to do with earning respect. People assume that Respect is just defaulted to ON, and THEN you have to do something to lose it. It's the opposite, you have no respect until you actually earn it.

But a company that doesn't respect it's PAYING customers, will lose customers, so it should be 'defaulted to ON'. How does one 'earn' the respect of a multi-million dollar faceless company? Is a company allowed to deny you, say a refund for faulty goods, because you have not 'earned' its respect? So what do you do? Ask after its family, offer to carry its bags? You are confusing personal respect with the respect which a company is expected to show its customers. This is also de-railing and missing the entire point that the OP is trying to make.

So then show us that they will lose customers. You should lead the charge! Meanwhile, they have customers like me that will dump money into the game regardless of whether I've earned their respect or not, and cover the cost of you leaving.

That's cute, you think your money is going to ESO...

Goregrinder · May 2019

Wolfpaw wrote: »

But a company that doesn't respect it's PAYING customers, will lose customers, so it should be 'defaulted to ON'. How does one 'earn' the respect of a multi-million dollar faceless company? Is a company allowed to deny you, say a refund for faulty goods, because you have not 'earned' its respect? So what do you do? Ask after its family, offer to carry its bags? You are confusing personal respect with the respect which a company is expected to show its customers. This is also de-railing and missing the entire point that the OP is trying to make.[/quote]

So then show us that they will lose customers. You should lead the charge! Meanwhile, they have customers like me that will dump money into the game regardless of whether I've earned their respect or not, and cover the cost of you leaving. [/quote]

That's cute, you think your money is going to ESO...[/quote]

It's going to ZOS. Beyond that I don't care where it really goes. It could go to brothels or late night office raves for all I care. Whatever unlocks me all the crowns, ESO+ and gets me everything I want in game.

p00tx · May 2019

Goregrinder wrote: »

Gilvoth wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

i dont know who started that teaching but it is simply not true.
we are are taught to respect authority and our elders when we were young.
it is the right thing to do.
show respect to your friends and those around you and be nice to others is what we are all taught when we were growing up.

if you refuse to do that, and you go by a code saying that "others" must "Earn" your respect?
then you will face a Mountain of problems in a whole lot more than just a video game.

this thread is well datailed and done with respect in wording and information and asking out of kindness for help on an issue that is long long asked for help on and he did a Great job in the way he respectfully wrote it.

Because no one is entitled to respect. Being polite to someone, and respecting them are two completely different things. Sometimes they go hand in hand, but other times one is there while the other isn't.

I don't have to respect anyone. No one HAS to respect me. Parents teach kids to blindly respect everyone, which is why we now have a world full of entitled kids who demand everyone bow to their wishes. The real world doesn't work that way. If you are respectable, you will earn other people's respect whether you asked for it or not. If you are entitled and demand it, no one will really give it to you.

Shhhh...this isn't about you. Back on topic.

idk · May 2019

Unfortunately Zos has been great with poor communication and it’s no different here. Considering the GF as an example, a game system that is heavily imparting both dungeons and BGs, Zos has said nothing in half a year amd that was after not even acknowledging it for almost a year after they thought they fixed it.

It really is pathetic and one more demonstration of the quality of the management this game has. Poor.

Goregrinder · May 2019

p00tx wrote: »

Goregrinder wrote: »

Gilvoth wrote: »

Goregrinder wrote: »

Respect is earned, not simply handed out. And you need to be a respectable person in order to earn respect.

i dont know who started that teaching but it is simply not true.
we are are taught to respect authority and our elders when we were young.
it is the right thing to do.
show respect to your friends and those around you and be nice to others is what we are all taught when we were growing up.

if you refuse to do that, and you go by a code saying that "others" must "Earn" your respect?
then you will face a Mountain of problems in a whole lot more than just a video game.

this thread is well datailed and done with respect in wording and information and asking out of kindness for help on an issue that is long long asked for help on and he did a Great job in the way he respectfully wrote it.

Because no one is entitled to respect. Being polite to someone, and respecting them are two completely different things. Sometimes they go hand in hand, but other times one is there while the other isn't.

I don't have to respect anyone. No one HAS to respect me. Parents teach kids to blindly respect everyone, which is why we now have a world full of entitled kids who demand everyone bow to their wishes. The real world doesn't work that way. If you are respectable, you will earn other people's respect whether you asked for it or not. If you are entitled and demand it, no one will really give it to you.

Shhhh...this isn't about you. Back on topic.

It's not about anyone of us. We're all entitled to nothing.

Androconium · May 2019

Firstly, I suggest that if you would like to have this discussion continue and not waste the OP's efforts; then please refresh your understanding of the Forum Rules. This is to ensure that you don't get the topic closed on a 'technicality'.

The discussion is not about respectful behaviour from posters. Firstly, it's about a respectful response from the supplier with regard to the acknowledgement of obvious problems. Secondly, it's about obtaining a clear response on how and when the problems will be corrected.

With all due respect, I would like to know which of the changes identified by Matt Firor in April have been implemented.