Oceanic Lag now 300-400 ms even with a vpn - was 250-300??

TheRealPotoroo

Ryzakier wrote: »

Nifty2g wrote: »

astounding there is no reply

No reply, but they have had the audacity to 'edit' messages, so we know they're looking and that's even worse.

Resolute silence is its own message.

CelticStones

Are OCE players adversely affecting the players in the rest of the world? At least they gave us all something else to do while not playing the game.

'Hey there Aussie & Kiwi ESO fans!

We have finally opened an Instagram account and would love it if you followed us there '

robbolicious

All of the OCE region players should just get up and leave the game so zos can see the numbers we actually have, I bet once they start losing money from all the subs/crown sales then and only then will they act on it..... Only game ive ever played where an entire zone of players just gets completely ignored by devs.

Androconium

robbolicious wrote: »

All of the OCE region players should just get up and leave the game so zos can see the numbers we actually have, I bet once they start losing money from all the subs/crown sales then and only then will they act on it..... Only game ive ever played where an entire zone of players just gets completely ignored by devs.

Oh no, not with our money already spent....

mrpaxman

So the Akamai anti DDoS server/connection issue started back in October last year when it was introduced with Murkmire. I had this horrible latency for around 3 months until it ended during a change of my international routing. Some other Aussies have had this issue the whole time. Now all of Aus and NZ players have been hit. I have been re-routed a handful of very different ways over that time. Before this new ugly looking route which looks fairly direct between the 2 countries now. No less than 3 high latency IP addresses are always showing consistently bad from the point of international connection to the final destination. Prior to us all getting the high latency this last week my route was going through Tokyo and that was fine for me.

Initial thread of Akamai related latency:
https://forums.elderscrollsonline.com/en/discussion/436992/high-latency-at-akamai-com/p1

Mirelurk

So tonight just logged on to pick up the Undaunted pledges. Was sitting at a stable 450.

Relogged with a VPN straight to west coast US and it's now 300-310.

This has been an issue for almost a year and all the evidence shows it's the Akami rubbish sending our packets the wrong way around the world (with intervening stops in lag-filled cesspits of the internet).

They've already apologised for EU server lag. Why would they send Aussie data to the NA server via Holland?

Yet total silence from ZOS in a relevant, respectful thread with loads of evidence that's now topping 1.1k posts?

Does ZOS just not care about Oceania?

I've been subbed since Beta (yes, I have my monkey), but this is straining the relationship.

GlorphNoldorin

Mirelurk wrote: »

So tonight just logged on to pick up the Undaunted pledges. Was sitting at a stable 450.

Relogged with a VPN straight to west coast US and it's now 300-310.

Have to agree with this. Did the same, although in reverse. I turned my vpn off and ran through vMA.

460+ ping, I suppose it wasnt bad in vMA. 4 deaths or something but noticeably more clunky....no fun at all.

Oh for the times when we had 330 native ping.

Come on ZOS, please say something?

https://www.youtube.com/watch?v=v28qmZu-FPg

Voltranox

Kaal Cyrodiil tonight was between 460 and 710. It's getting worse and worse.

Coggo

I'm not sure what event struck Australian shores this week but our already deplorable ping has skyrocketed. Post it Elswhyr flirted around 380-400 (down to 280-300 Mudfish). Since this weekend 480+ constantly (340 Mudfish).

Come on ZOS chuck us a bone!

aetherial_heavenn

Nifty2g wrote: »

Seems like it's something to do with routing, we get routed through EU to NA which is why VPN fixes it so dramatically. Only happened this week, weird.
@ZOS_GinaBruno

I did tracerts all the weekend. I am being routed through the Netherlands or Germany to East Coast US (New York) to US Central. This is from Melbourne Australia. WTF? This is the longest possible route around the globe. It has made my ping go up another 100ms. In Cyrodil it went from from 380-400ms to 600ms and in open world PvE land it sits around 450. When I started playing in 2016 it was 220 consistently in PvEland and 280 in Cyrodil.

I can reduce this by about 100MS using Mudfish which means I could just about play endgame...but not any vet trials.

On the weekend I couldn't do anything much. Even housing decorating bugs out (that furnishing is already being placed messages abound. Selecting is buggy.) And crafting takes forever per potion.

The performance has degenerated so badly I am now locked out of most endgame content including housing even using a VPN to avoid the weird routing due to AKAMAI crappy scrubbers.

and no, it's not my IP I get consistent traces to US Central of 220ms to any other site. LOTRO had lag and stuttering issues in their Dunland expansion for 6 months after stealthily using Akamai to P2P their patch rollouts. The community manager blamed us and our computers for 6 months....the players collated info...much as we have done is this thread.... and finally they acknowledged the problem was routing and other delays due to Akamai. Too late for many players who simply left for other games. My Aussie friends and guildies have stopped paying and playing regularly. Despite preferring this game they have gone back to competitors where their ping from Oceania is still 220. NOT 400ms PLUS!!!!!!!!!!!!!!!!!!

PLEASE HELP US TO UNDERSTAND WHAT TO DO OR FIX IT YOURSELVES.
@ZOS_MattFiror @ZOS_GinaBruno

LordGavus

460 ping again last night, just from standing around in vivec city.
Did my writs, screenshotted my ping to the guild discord and logged out.

My guildies and I have always been forgiving of performance issues and bad ping (after all what choice do aussies have) but this last random lag shenanigans have broken manys of us.
After the weekend a bunch have said they wont be back til its back to atleast 300.
And last night only 2 people logged in at all.

But hey, at least we now have an Aus and NZ eso instagram page.

badamarclayrwb17_ESO

wtf is going on? ping at 400ms without VPN used to be 250ms. ever since last update. This is a joke!

Androconium

Androconium wrote: »

Here's where we are:


China|Vietnam|Singapore|Australia|New Zealand|Guam/Hawaii|United States.

We're the meat in a *** sandwich.

Mirelurk

It's like waiting for Godot, even getting something as simple as acknowledgement from ZOS that this is an issue.

ArcaneBlue

497ms in pve WITH exitlag this morning, and I had just renewed my exitlag membership 2 days ago. I said in glenumbra zone chat that my ping was still high with vpn and the only response I got was "move closer to the server? lol"

what have they done to bork the performance THIS bad!!

Bhaal5

Rev Rielle wrote: »

GeorgeBlack wrote: »

Last night I watched a 50min video on GW2 and then a review on the new classes of FFXIV.

Hm...

Something to keep in mind also, both captures taken within the last 48 hours and are indicative of personal experience in both games since ESO... did whatever they did to ruin our ping.

Guild Wars 2:


Elder Scrolls Online:

Considering 255 average is pretty high for gw2 but this highlights why we, as a community, should stop supporting a company that does not care about us.

Dont know about the rest of yous but i prefer to spend my money on a company that can actually provide a service.. Not blindly support a company through rose tinted glasses thinking "one more patch, she'll be right".

Zenimax has abandon you... Do what most have and return the favor.

Ramber

LadyLethalla wrote: »

StackonClown wrote: »

on a lighter note - i have a bucket list including soloing a few vet dungeons... just gonna try to work through those but the ping will prolly screw that up anyway hahaha

I managed to solo vet Darkshade 1 HM while still on ADSL - at primetime- so it is possible

A single example to the contrary always makes the other guys point

Stokowski

From Waikato, New Zealand.

Using VPN to Texas:
240~680

Without VPN:

Voltranox

Zeni's policy on any contentious issue since the big Zazeer cheating exposé has increasingly been silence.
But I'm starting to get the impression that it goes further than just shutting the door on customer complaints.

I'm not sure about ZOS's connection with Bethesda and ZeniMax Media, and the new games they are developing.
Could it be that they are just barely keeping a fire lit under ESO while working on other stuff?

I understand that because of DDoS attacks they have had to use Akamai to protect against losing connection entirely.
But I also understand from this thread that there are many ways of mitigating this severe lag. But they don't.

I've invested 4 years of entertainment time into my account, and it's difficult to just abandon.
However, I am sticking to my policy of no more payments to this supplier, until they respond or fix it.
There are some good alternatives out there, and I am actively researching.

SweepsAllClowns

Stokowski wrote: »

From Waikato, New Zealand.

Using VPN to Texas:
240~680

Without VPN:

Looks like incoming lagtastic brainsplosion here.

Androconium

SweepsAllClowns wrote: »

Stokowski wrote: »

From Waikato, New Zealand.

Using VPN to Texas:
240~680

Without VPN:

Looks like incoming lagtastic brainsplosion here.

Those Supermarionettes have fillings...

SweepsAllClowns

Androconium wrote: »

SweepsAllClowns wrote: »

Stokowski wrote: »

From Waikato, New Zealand.

Using VPN to Texas:
240~680

Without VPN:

Looks like incoming lagtastic brainsplosion here.

Those Supermarionettes have fillings...

He has just thrown the controller or/and keyboard to the wall after second well earned deserter penalty in a row after crashing in very late battlegrounds match again, now here comes the pain in the brain!!!

LordGavus

Unsurprisingly, it's still sh*t.





Wait, it dropped to 437

Coggo

Voltranox wrote: »

Zeni's policy on any contentious issue since the big Zazeer cheating exposé has increasingly been silence.
But I'm starting to get the impression that it goes further than just shutting the door on customer complaints.

I'm not sure about ZOS's connection with Bethesda and ZeniMax Media, and the new games they are developing.
Could it be that they are just barely keeping a fire lit under ESO while working on other stuff?

I understand that because of DDoS attacks they have had to use Akamai to protect against losing connection entirely.
But I also understand from this thread that there are many ways of mitigating this severe lag. But they don't.

I've invested 4 years of entertainment time into my account, and it's difficult to just abandon.
However, I am sticking to my policy of no more payments to this supplier, until they respond or fix it.
There are some good alternatives out there, and I am actively researching.

Agree. A deliberate directive must have been handed down from executives not to engage with clients on this issue. That is not a too tin-foil - hatty position to take considering how threads all around this topic are moderated and interacted with, whilst this thread is ignored... almost as if they hope it will run out of steam.

Obviously, this non-engagement policy has failed for we are still here and this thread has been the longest active discussion on the forums for months.

I guess their options at this point are to continue ignoring all concerns Oceanic or delete this thread (someone should screen shot it for posterity reasons). If course, the simplest and most just avenue ZOS should take is engage with us. We're not unreasonable people Down Under we just want to feel heard and valued much like any other demographic of customers.

lokulin

badamarclayrwb17_ESO wrote: »

wtf is going on? ping at 400ms without VPN used to be 250ms. ever since last update. This is a joke!

Yep, mine is now 430-450+. When I first joined it was consistently ~270ms. At 400ms+ everything feels like I am playing the game in jello. I know it is possible to get used to and adapt gameplay but it just isn't worth it. I've been playing other games now.

lokulin

The title of this post needs to be updated. The average ping is now 400-500ms not 300-400ms.

SweepsAllClowns

lokulin wrote: »

The title of this post needs to be updated. The average ping is now 400-500ms not 300-400ms.

I wonder what might be these updated pingpong numbers after the next chapter in 2020.

GlorphNoldorin

I have been using exit lag and it has been by far the best VPN I have tried. Did vma without it and ping was 480. With it usually under 300.
Yesterday even with it I had native ping. After changing from my usual node (LA1) to LA2 I was back to just over 300.
Clearly something messed up with that route but when a VPN cuts nearly 200 ping then it shows the game has problems. ZOS standard tactic........ say nothing

gronoxvx

Coggo wrote: »

Voltranox wrote: »

Zeni's policy on any contentious issue since the big Zazeer cheating exposé has increasingly been silence.
But I'm starting to get the impression that it goes further than just shutting the door on customer complaints.

I'm not sure about ZOS's connection with Bethesda and ZeniMax Media, and the new games they are developing.
Could it be that they are just barely keeping a fire lit under ESO while working on other stuff?

I understand that because of DDoS attacks they have had to use Akamai to protect against losing connection entirely.
But I also understand from this thread that there are many ways of mitigating this severe lag. But they don't.

I've invested 4 years of entertainment time into my account, and it's difficult to just abandon.
However, I am sticking to my policy of no more payments to this supplier, until they respond or fix it.
There are some good alternatives out there, and I am actively researching.

Agree. A deliberate directive must have been handed down from executives not to engage with clients on this issue. That is not a too tin-foil - hatty position to take considering how threads all around this topic are moderated and interacted with, whilst this thread is ignored... almost as if they hope it will run out of steam.

Obviously, this non-engagement policy has failed for we are still here and this thread has been the longest active discussion on the forums for months.

I guess their options at this point are to continue ignoring all concerns Oceanic or delete this thread (someone should screen shot it for posterity reasons). If course, the simplest and most just avenue ZOS should take is engage with us. We're not unreasonable people Down Under we just want to feel heard and valued much like any other demographic of customers.

My take on their silence is they dont want us all to quit. im sure if they did engage it would be just to tell us they cant change it, opening the possibility of large chunk of the oceanic players quitting and zo$ losing money. Also having their brand destroyed in au/nz.

I really hope im wrong, but this is all i can gather from such ridiculously bad communication from a ""reputable" developer.

Bobby_V_Rockit

gronoxvx wrote: »

Coggo wrote: »

Voltranox wrote: »

Zeni's policy on any contentious issue since the big Zazeer cheating exposé has increasingly been silence.
But I'm starting to get the impression that it goes further than just shutting the door on customer complaints.

I'm not sure about ZOS's connection with Bethesda and ZeniMax Media, and the new games they are developing.
Could it be that they are just barely keeping a fire lit under ESO while working on other stuff?

I understand that because of DDoS attacks they have had to use Akamai to protect against losing connection entirely.
But I also understand from this thread that there are many ways of mitigating this severe lag. But they don't.

I've invested 4 years of entertainment time into my account, and it's difficult to just abandon.
However, I am sticking to my policy of no more payments to this supplier, until they respond or fix it.
There are some good alternatives out there, and I am actively researching.

Agree. A deliberate directive must have been handed down from executives not to engage with clients on this issue. That is not a too tin-foil - hatty position to take considering how threads all around this topic are moderated and interacted with, whilst this thread is ignored... almost as if they hope it will run out of steam.

Obviously, this non-engagement policy has failed for we are still here and this thread has been the longest active discussion on the forums for months.

I guess their options at this point are to continue ignoring all concerns Oceanic or delete this thread (someone should screen shot it for posterity reasons). If course, the simplest and most just avenue ZOS should take is engage with us. We're not unreasonable people Down Under we just want to feel heard and valued much like any other demographic of customers.

My take on their silence is they dont want us all to quit. im sure if they did engage it would be just to tell us they cant change it, opening the possibility of large chunk of the oceanic players quitting and zo$ losing money. Also having their brand destroyed in au/nz.

I really hope im wrong, but this is all i can gather from such ridiculously bad communication from a ""reputable" developer.

Yeah, it’ll be an empty promise of improvement (lie) or an admission of fault where everyone leaves