July 6 - Update on Recent Issues (Stability, Steam, Motifs, Daily Rewards)

Lazrael

I had a countdown timer on my five crates for last month and still couldn't claim them soooooo.... thats a thing.

Lexxypwns

2 weeks? Gtfo

skepticck

Lexxypwns wrote: »

2 weeks? Gtfo

Makes me wonder how long it would take to fix the cash shop if it was bugged, yea just wondering.

Elsonso

skepticck wrote: »

Lexxypwns wrote: »

2 weeks? Gtfo

Makes me wonder how long it would take to fix the cash shop if it was bugged, yea just wondering.

Hotfix the next day, if nobody could buy anything. The next Monday (PC) for everything else, up to cosmetic / GUI appearance issues. They'd make a patch if nothing was scheduled.

DuskMarine

skepticck wrote: »

Lexxypwns wrote: »

2 weeks? Gtfo

Makes me wonder how long it would take to fix the cash shop if it was bugged, yea just wondering.

you know with how resistant sony and microsoft are. i can see why its taking so long to be perfectly honest

FireCowCommando

DuskMarine wrote: »

skepticck wrote: »

Lexxypwns wrote: »

2 weeks? Gtfo

Makes me wonder how long it would take to fix the cash shop if it was bugged, yea just wondering.

you know with how resistant sony and microsoft are. i can see why its taking so long to be perfectly honest

If your referring to getting an update certified, that process has been streamlined, its possible to push updates very quickly. thats not whats slowing them down.

DuskMarine

FireCowCommando wrote: »

DuskMarine wrote: »

skepticck wrote: »

Lexxypwns wrote: »

2 weeks? Gtfo

Makes me wonder how long it would take to fix the cash shop if it was bugged, yea just wondering.

you know with how resistant sony and microsoft are. i can see why its taking so long to be perfectly honest

If your referring to getting an update certified, that process has been streamlined, its possible to push updates very quickly. thats not whats slowing them down.

i dont know about that nowadays thats the thing. current news makes you wonder

Cêltic421

DuskMarine wrote: »

FireCowCommando wrote: »

DuskMarine wrote: »

skepticck wrote: »

Lexxypwns wrote: »

2 weeks? Gtfo

Makes me wonder how long it would take to fix the cash shop if it was bugged, yea just wondering.

you know with how resistant sony and microsoft are. i can see why its taking so long to be perfectly honest

If your referring to getting an update certified, that process has been streamlined, its possible to push updates very quickly. thats not whats slowing them down.

i dont know about that nowadays thats the thing. current news makes you wonder

It doesnt take nearly 2 months to push out a fix with consoles. I am upset just like many of your guys are. Tired of all this lag, visual and audio. The hard freezes of my ps4 that makes it shutdown and do a system check, the long loading screen and when out you and take 2 steps you are back in another long loading screen. NPC enemies not showing up. Oh heres one that happeneded today, auto saved function failed to save. A in game popup message notified me of that. The list goes on. I never had issues with any of this until summerset was released. Morrowind to me was a smooth release. Summerset with all of these problems are making the game unenjoyable and if i could i would have gotten a refund.

People can come on here and ***, myself included, but its not going to do any good. ZoS will fix things on their time and that infuriates me where most of these fixes could have been fixed in week 2 of release.

ezio45

I dont think the delay for consoles are the issue. We understand that it is going to take longer. What we dont want is to be promised fixes and the problem continues. Lets hope this patch actually accomplishes a fix.

DrSweetazz

ZOS_JesC wrote: »

Greetings, we've removed several comments. This is a reminder to keep the forum rules in mind when posting. Comments should remain constructive. Thank you.

We deleting posts about the upcoming promised fix patch now? How is asking to not forget about us while the pts going on against forum rules?

The customer interaction skills that you guys have needs so much work.....

Jailbirdy

ZOS_RyanM wrote: »

We have removed some inappropriate comments from this thread. Please ensure that future posts remain civil and constructive.

...do you pick the individual posts to remove or are you subject to the ZOS "RNG" and they pick the posts removed for you?

blindy107

How about the random freeze/crash that I seem to get in BGs one or two times a day?

And still getting deserter achievement after your unstable game drops me is a real treat especially with my limited gaming time.

RedGirl41

summerset been out for a month. broken af. already pushing new DLC. maybe this time they will listen to the people on pts and make real changes.... fix the gaaaaame. you lose more and more players eachday

Zombiehunter7X

I've noticed a strange bug where any custom outfits ive made for characters are automatically being equiped when i log out,even if I've disabled the custom outfit

Miswar

ezio45 wrote: »

I dont think the delay for consoles are the issue. We understand that it is going to take longer. What we dont want is to be promised fixes and the problem continues. Lets hope this patch actually accomplishes a fix.

Hmmm.. Speak for yourself bro since "my understanding and sympathy" mode has been done with.

The freezing and performance issues remains and NO urgenct whatsoever to fix these major issues. We are back on updating crownstore stuff as we expected.

Again WHY is this fix not rushed out more swiftly? We know that it could have been.

Also since you seem to be oriented on new DLC's instead of fixing this mess than a) What is causing these utterlly bad performance issues and freezes? and b) Do you guarantee 100% that these are actually fixed or this another wild goose hunt patch upcoming and c) How do you plan to compensate to your console community?

dotme

Miswar wrote: »

Again WHY is this fix not rushed out more swiftly? We know that it could have been.

The infinite load screen last November resulted in an expedited patch. This issue (which is arguably worse since it strikes without warning costing the victims siege and AP) did not. No explanation. I don't understand that either. Is it about money? We can only guess...

Apache_Kid

What is taking so long @ZOS_GinaBruno

DuskMarine

Cêltic421 wrote: »

DuskMarine wrote: »

FireCowCommando wrote: »

DuskMarine wrote: »

skepticck wrote: »

Lexxypwns wrote: »

2 weeks? Gtfo

Makes me wonder how long it would take to fix the cash shop if it was bugged, yea just wondering.

you know with how resistant sony and microsoft are. i can see why its taking so long to be perfectly honest

If your referring to getting an update certified, that process has been streamlined, its possible to push updates very quickly. thats not whats slowing them down.

i dont know about that nowadays thats the thing. current news makes you wonder

It doesnt take nearly 2 months to push out a fix with consoles. I am upset just like many of your guys are. Tired of all this lag, visual and audio. The hard freezes of my ps4 that makes it shutdown and do a system check, the long loading screen and when out you and take 2 steps you are back in another long loading screen. NPC enemies not showing up. Oh heres one that happeneded today, auto saved function failed to save. A in game popup message notified me of that. The list goes on. I never had issues with any of this until summerset was released. Morrowind to me was a smooth release. Summerset with all of these problems are making the game unenjoyable and if i could i would have gotten a refund.

People can come on here and ***, myself included, but its not going to do any good. ZoS will fix things on their time and that infuriates me where most of these fixes could have been fixed in week 2 of release.

i still remember when it took a game around 6 months to fix something that pc had fixed in 1 week so its kindve yea i wonder sometimes with these times.

Raraaku

I would love for the team to go back to and look at the patch they implemented to fix disappearing textures in Alinor/Summerset and undo it, because it has spread it across the game. This had happen to me very very rarely prior to that patch, now it makes the game extremely difficult to play due to not being able to navigate any interior since you can't see the walls, furniture, floor plans, etc.

CiliPadi

How about ZOS stop pumping out Chapters and DLCs for 1 year and FOCUS on optimising and adding QoL the game?! Just a thought!

RedGirl41

Its really sad to see such a good game just die off. because you guys have zero care for the community and just want to make more money. its basic business sense to have quality over quantity, repairing the game QUICKLY keeps players. its literally been broken for a month. if this was a pve trial it would have been taken down immediately. you could just focus on the community for a few months instead of a dlc. and REPAIR THE GAME. You have FREE info from pts, and console players on bugs and broken things, use it to your advantage.

DuskMarine

RedGirl41 wrote: »

Its really sad to see such a good game just die off. because you guys have zero care for the community and just want to make more money. its basic business sense to have quality over quantity, repairing the game QUICKLY keeps players. its literally been broken for a month. if this was a pve trial it would have been taken down immediately. you could just focus on the community for a few months instead of a dlc. and REPAIR THE GAME. You have FREE info from pts, and console players on bugs and broken things, use it to your advantage.

their working on the game give them time jesus.

Khedrakb14_ESO

I am getting very tired of the world disappearing. It's everywhere. Was really bad in Vvardenfell yesterday and now its really bad in Clockwork city right now. No matter what zone, town, DLC you name it, this happens. Something always disappears. Either a cave, a delve, dungeon a whole town even places out in the world. It's very hard to play the game when the world under my feet disappear. Even with no addons and a fresh instal, this keeps happening. Not just sometimes. Every day and all day. This happens to me, my wife, my son and daughter. Also friends, guildies, people in this forum, twitch streamers and random people in zone chat. Why is this happening? is there a fix coming soon? We just can not play this game if the game itself isn't there!

EDIT: What i mean by the world disappearing is all I see is players and NPCs floating all over the place and nothing else. Noground, no walls, no buildings, no trees or rock nothing.

EDIT2: Forgot to mention I'm on PC

Mystrius_Archaion

Raraaku wrote: »

I would love for the team to go back to and look at the patch they implemented to fix disappearing textures in Alinor/Summerset and undo it, because it has spread it across the game. This had happen to me very very rarely prior to that patch, now it makes the game extremely difficult to play due to not being able to navigate any interior since you can't see the walls, furniture, floor plans, etc.

They'll probably accidentally undo the fix from that patch anyway, like they did for the Grotto house ceiling, with the Wolfhunter patch or a future patch. We can only hope since they don't know what they did that made it go from "intermittent" to "consistent".

Zombiehunter7X

Update its not just logging out loading into any area is also automatically putting the custom outfit on.

TazESO

Khedrakb14_ESO wrote: »

I am getting very tired of the world disappearing. It's everywhere. Was really bad in Vvardenfell yesterday and now its really bad in Clockwork city right now. No matter what zone, town, DLC you name it, this happens. Something always disappears. Either a cave, a delve, dungeon a whole town even places out in the world. It's very hard to play the game when the world under my feet disappear. Even with no addons and a fresh instal, this keeps happening. Not just sometimes. Every day and all day. This happens to me, my wife, my son and daughter. Also friends, guildies, people in this forum, twitch streamers and random people in zone chat. Why is this happening? is there a fix coming soon? We just can not play this game if the game itself isn't there!

EDIT: What i mean by the world disappearing is all I see is players and NPCs floating all over the place and nothing else. Noground, no walls, no buildings, no trees or rock nothing.

Same.

Apache_Kid

DuskMarine wrote: »

RedGirl41 wrote: »

Its really sad to see such a good game just die off. because you guys have zero care for the community and just want to make more money. its basic business sense to have quality over quantity, repairing the game QUICKLY keeps players. its literally been broken for a month. if this was a pve trial it would have been taken down immediately. you could just focus on the community for a few months instead of a dlc. and REPAIR THE GAME. You have FREE info from pts, and console players on bugs and broken things, use it to your advantage.

their working on the game give them time jesus.

The game has been released for like over 3 years on console. How much more time do they need?

simonsnowlock

Sent this in as a Ticket...and reposting it here

the past month your STEAM users had problems logging into the game. I was one of those. Some users were able to bypass the problem by accessing the launcher EXE. file from the game files. This only worked if you had bought the game before a certain date. I was one those that purchased the game off STEAM after that date. So that fix didn't work for me. The other option was to buy another copy of the game off your site directly. Which I did. I received an order number, and redeem code.

I was able to use that launcher with my account name and password to log into the game. Now, here is the problem. I have purchased TWO separate copies of the game. One from Steam, with its own purchase confirmation# that has my current players, progress and game chapter (Summerset).

I also should have another copy that I purchased from you directly from your site. That should have the standard basic game plus Morrowind, that is completely new. I have a e-mail confirmation Order #(not posting it here but did in the ticket)…..and a redeemable code (same, not posting here but was included in ticket) on my billing history …. for the Standard Edition plus Morrowind for the purchase on 7/4/2018. When I enter that code on your redeem code it comes up as an invalid code...….So, where is my second copy of the game, that I purchased and have confirmation of purchase and how do I access it.

DuskMarine

Apache_Kid wrote: »

DuskMarine wrote: »

RedGirl41 wrote: »

Its really sad to see such a good game just die off. because you guys have zero care for the community and just want to make more money. its basic business sense to have quality over quantity, repairing the game QUICKLY keeps players. its literally been broken for a month. if this was a pve trial it would have been taken down immediately. you could just focus on the community for a few months instead of a dlc. and REPAIR THE GAME. You have FREE info from pts, and console players on bugs and broken things, use it to your advantage.

their working on the game give them time jesus.

The game has been released for like over 3 years on console. How much more time do they need?

hows about ask every other game developer ever? console you cant just update like youd want when youd want.

fatmanatcomp

Fix pvp. Just fix it. Enough with your BS