July 6 - Update on Recent Issues (Stability, Steam, Motifs, Daily Rewards)

Varana

ZOS_GinaBruno wrote: »

Hey guys, just want to mention the list on the first page isn't everything we're working on, just a handful of the major recent issues from the past couple weeks. For example, we're also working on fixing the Sprint bug and the invisible walls/structures that were called out in this thread.

It might be an idea to post in the appropriate bug thread that the invisible statics are being worked on. People feel somewhat abandoned over there, seeing that it's supposed to be the official way of reporting bugs. Some comment in an unrelated thread (it's not mentioned in the OP, after all) is kind of random. [/moderator] ;D

Karivaa

ZOS_GinaBruno wrote: »

Hey guys, just want to mention the list on the first page isn't everything we're working on, just a handful of the major recent issues from the past couple weeks. For example, we're also working on fixing the Sprint bug and the invisible walls/structures that were called out in this thread.

Thanks for the update! On Xbox, we are looking forward to the freezes being fixed next week!

yurimodin

Karivaa wrote: »

Thanks for the update! On Xbox, we are looking forward to the freezes being fixed next week!

you must be new here......don't get your hopes up.

Jammer480

Just unlocked this new ability...

https://youtu.be/Z2mupsymtZI

Skorol007

Jammer480 wrote: »

Just unlocked this new ability...

https://youtu.be/Z2mupsymtZI

That's actually really funny! I wouldn't fix that one

FreshlyB8ked

ZOS_GinaBruno wrote: »

Hey guys, just want to mention the list on the first page isn't everything we're working on, just a handful of the major recent issues from the past couple weeks. For example, we're also working on fixing the Sprint bug and the invisible walls/structures that were called out in this thread.

@ZOS_GinaBruno

And twitch rewards for console players???????

Jammer480

Skorol007 wrote: »

Jammer480 wrote: »

Just unlocked this new ability...

https://youtu.be/Z2mupsymtZI

That's actually really funny! I wouldn't fix that one

It's easy to laugh at something like this that just happens once in a great while and doesn't really interfere. It's those constant freezes that really hurt, especially when you have limited time to play.

Karivaa

yurimodin wrote: »

Karivaa wrote: »

Thanks for the update! On Xbox, we are looking forward to the freezes being fixed next week!

you must be new here......don't get your hopes up.

No, I am not new here. We thought they would fix the freezing with the last patch. They did not. I am being optimistic because pvp guilds are dying. It is very sad.

Miswar

All I'am going to say 6 weeks without any urgency to rush the fix on consoles!

That question has been dodged by them. WHY are you not pushing out emergency fix?

...than again really doubt the freezing issue will be fixed eihter... gg ZoS.

davidj8291

Because they don’t care. They are milking this game until it dies.

Darkestnght

I have not even bothered logging into ESO lately. I'd love to play and I miss the game play but I HATE the fact the game just does not perform well at all in PVP. I kinda get the felling it may never.

TequilaFire

@ZOS_MattFiror
I don't think we can wait another week for the patch.
It has actually gotten worse, every encounter is a program lockup and app restart.

grim_tactics

An experience scroll? Lmao.

Nah, think I’ll wait until these “performance” issues you say you all will fix actually get priority.

Don’t believe that crap one bit.

I’ll be deleting said Scrolls too - already have like 60 my inventory.

But thanks for flicking us off with that measly peace offering.

And experience scroll - you just can’t make this stuff up @ZOS_GinaBruno

xxthir13enxx

Jammer480 wrote: »

Just unlocked this new ability...

https://youtu.be/Z2mupsymtZI

Damn I’m jealous...none of my new skills are that cool...lol

Merlin13KAGL

Jammer480 wrote: »

Just unlocked this new ability...

DK OP.

(This is now a nerf Sorc thread.)

AnviOfVai

I experienced something weird yesterday too, I froze (which was normal) but then when i came back into the game my character was invisible, everyone could see me, but I could not see me, I was not in first person either... made me slightly motion sick so logged back out and came back in...really broken. ):

IlCanis_LupuslI

ZOS_GinaBruno wrote: »

Hey guys, just want to mention the list on the first page isn't everything we're working on, just a handful of the major recent issues from the past couple weeks. For example, we're also working on fixing the Sprint bug and the invisible walls/structures that were called out in this thread.

What about invisible players??

ZOS_JesC

Greetings, we've removed several comments. This is a reminder to keep the forum rules in mind when posting. Comments should remain constructive. Thank you.

kholsh

@ZOS_GinaBruno here's some advice for the devs. I'm a Windows Server engineer for a 20 billion dollar company and manage and support thousands of Windows servers. if we were having stability issues like you guys are having stability issues and it affected us making money we would have had this problem fixed nearly immediately. you guys have hurt your customer base so badly within the past month that you need to stop the bleeding. at this point I would just take all the PVP servers down until the issue is completely fixed. get it migrated to new hardware and the player base will thank you once it's back up and running smoothly again

yurimodin

kholsh wrote: »

@ZOS_GinaBruno here's some advice for the devs. I'm a Windows Server engineer for a 20 billion dollar company and manage and support thousands of Windows servers. if we were having stability issues like you guys are having stability issues and it affected us making money we would have had this problem fixed nearly immediately. you guys have hurt your customer base so badly within the past month that you need to stop the bleeding. at this point I would just take all the PVP servers down until the issue is completely fixed. get it migrated to new hardware and the player base will thank you once it's back up and running smoothly again

psst...linux is better j/k

Hard to know if its a hardware or a software problem(s)....they "might" be able to buy a little time just throwing hardware at the problem(assuming they are not already running the highest end hardware already).

Elsonso

yurimodin wrote: »

kholsh wrote: »

@ZOS_GinaBruno here's some advice for the devs. I'm a Windows Server engineer for a 20 billion dollar company and manage and support thousands of Windows servers. if we were having stability issues like you guys are having stability issues and it affected us making money we would have had this problem fixed nearly immediately. you guys have hurt your customer base so badly within the past month that you need to stop the bleeding. at this point I would just take all the PVP servers down until the issue is completely fixed. get it migrated to new hardware and the player base will thank you once it's back up and running smoothly again

psst...linux is better j/k

Hard to know if its a hardware or a software problem(s)....they "might" be able to buy a little time just throwing hardware at the problem(assuming they are not already running the highest end hardware already).

Pretty sure that ZOS uses Linux for the megaservers, too.

Jammer480

More of the same... screen freeze, just returned from restarting from a screen freeze, there's no battle and very few other players around. This is one occurrence out of 8 within a 2hr time period, at which point my frustration caused me eat my controller so I could no longer play. And now ZOS owes me a new controller...

https://youtu.be/AHjsLiRYLfU

Sandman929

Here's all I've got left for remaining constructive: addressing game-breaking issues in less than 6 weeks time is a fantastic way to avoid lots of angry customers.

method__01

even now 02:16 AM ,pop at 1/3,it freezes every 5 min,and we wait a fix for 1 month+
awesome service

Hawco10

It’s amazing that people do cartwheels in this thread when ZOS speaks. We shouldn’t have to be going cap in hand for an update to ZOS via the forums. How about some proactive communication via email to evey player ? Easy thing to do and would take 5 mins. I’m sure you guys use some sort of CRM for mailing.
If I blanked my customers and never provided any feedback or communication to their issues, I’d be out of a job.

Jammer480

Hawco10 wrote: »

It’s amazing that people do cartwheels in this thread when ZOS speaks. We shouldn’t have to be going cap in hand for an update to ZOS via the forums. How about some proactive communication via email to evey player ? Easy thing to do and would take 5 mins. I’m sure you guys use some sort of CRM for mailing.
If I blanked my customers and never provided any feedback or communication to their issues, I’d be out of a job.

And if we all quit playing they will be out of a job

ezio45

when it this patch point to come out?

fatmanatcomp

Disgraceful company

Lirkin

How about the long time it takes to go into some dungeons

mrpaxman

BUGS BUGS BUGS

-Resource drain bug since at least February. No known way around it



all pics taken 2 days a go. first pic is from our tank which died because of it. the 2nd 2 pics were from me and i could also see my resource get drain ticks while only doing multiple resto heavy attacks. ive also seen it happen in front of a dummy while not attacking and still in combat. its scary how much resources we are all losing and how often it is happening with most not noticing until deeply investigating why it seems resources can be a struggle at times

https://forums.elderscrollsonline.com/en/discussion/399843/random-resource-drain-still-not-fixed
https://forums.elderscrollsonline.com/en/discussion/398149/random-rescource-drain-since-the-3-3-7-patch/p1
https://forums.elderscrollsonline.com/en/discussion/414794/stamina-being-drained-by-unknown/p1
etc

-Crafting stations in homes become un-usable. the only temporary fix is to move any 1 item to have all of the stations not showing an interaction prompts instantly work for everyone. My 40+ mil gold guild hall is virtually useless for my entire guild or any other visitor. this temporary fix needs to be done to have the stations work for anyone that visits the house by myself or another person that has permissions. 24/7. Non stop since it struck me just after Summerset. The attuned jewellery stations along with the other types always work. The rest are random which ones work for each visit. Im about to make a 3rd guild house since Summerset. An ugly one that i can only hope will at least function this time. I personally grinded all the writs to obtain all these vouchers non stop since housing was released. 1000's of hours to end up with nothing is very harsh to say the least

https://forums.elderscrollsonline.com/en/discussion/373274/bugged-crafting-stations-and-assistants-in-homes#latest
https://forums.elderscrollsonline.com/en/discussion/415832/princely-dawnlight-palace-placement-issue#latest
https://forums.elderscrollsonline.com/en/discussion/399424/housing-crafting-stations-become-unusable/p1
https://forums.elderscrollsonline.com/en/discussion/401325/why-does-this-crafting-station-become-unusable-after-exiting-the-house/p1
https://forums.elderscrollsonline.com/en/discussion/422408/crafting-station-become-unusable-after-exiting-the-house#latest
etc

My first house which worked fine between the times of Morrowind and Summerset patches


The house i started making a couple weeks after Summerset. it worked fine for about 2 full weeks for everyone. almost never since


Now im about to start from scratch, again. The only option i have is to buy the Coldharbour house as many other people i personally know have also done. I have seen this bug in other peoples houses since Morrowind but it never struck me until Summerset. Along with a large number of other players. I am very sure it will continue to affect even more players over time. I have checked the forums literally daily for news on just these 2 bugs alone since Summerset. I would really like to play the game and not spend majority (many hours) of my time catering to bugs. be it my own bugs i face or helping guildies with theirs. I dont want to report hundreds of bugs. there is way to many currently. getting told to not bump a thread when the word search has nothing to filter that out, with me mentioning i know of over 100 botting accounts is...just crazy. Even when i replied to say would you like the account names i still got nothing. I constantly mentioned Vivecs Antlers in zone chat being a botting spot and got it fixed that way. I would really rather play the game. Its making it very hard on guilds that are losing so many players from the game and not the guild. Do what it takes to not go back to beta amount of bugs. Fix the basic serious bugs before adjusting things. add on authors fixed the outfit bug on the very first day it appeared with only the API available. Likely just a few hours of code from a single person. I am sure the food bug not giving enough max stats because a poison is slotted bug could also be fixed as quick. Being that all that needs to be done is go back and forth between 2 options. Whether it be outfits for the outfit bug. Or un-slot poisons while taking food. Moving a housing item that is not seen or something similar when a person enters a home, a few times if required. I am able to fix the house while i am there with a single button press as an odd on i have picks up and places an item back in the same place. Intended for the add on to know where the furnishing is but is the same as manually moving an object. A hotfix for these things could work so well, be wrote with a small amount of code. And be good enough for it to be permanently fixed with a full fix not even required. For me to list other bugs. I see about 3 entire forum pages required just to list things in point form. im sorry but i hardly get time to play in the many hours i am online since im already dealing with all sorts of bugs and helping others with theirs for a number of months now. guild chats and discord servers are almost constantly having a bug being mentioned as of late. When i log on i am likely to see talk about a bug in 1 of the 5 guild slots we have. Sorry this message is so long but it really is very brief and holding a lot of frustration back. Each day this continues i see a loss of players to the game. In my personal opinion, the coming days weeks and months will determine a lot on how many people will be playing this game. Not future content that much at all. Guilds are closing down. I am getting a backlog of people wanting to join my guild. People say the only reason they still play is because of my guild. Nobody has left my full guild in weeks. an average is 1 to 2 players per month. The people i remove because they no longer play the game is about 20x times that amount. This is both a good thing and bad for different obvious reasons. Bugs have already hurt the game a lot. It will continue daily in its current state. I desperately hope we get this great game functioning again