Console needs to be taken down asap (freezes + Updated with message from Zos)

Apache_Kid

Summerset itself is stuttering alot in crowded areas. Or near crowded areas. Crashed a few times yesterday in overland there and once in cloudrest. Seems to be no different than the other DLC areas on Xbox. Short on content, high on crashes.

SASQUATCH0

Cyrodiil completely broken

xxthir13enxx

When I bought Summerset I didn’t realize I was just buying a series of Screen Savers....

Jaavaa

Hello Zenilag? You can hear us? Your consumers? This game is broken atm with this lags, freezes etc. wake up!! Xbox EU

Exodium

SASQUATCH0 wrote: »

Cyrodiil completely broken

And completely dead atm too. Either the players are chilling in Pve or moved on to other games. My bet is on the second option.

THEDKEXPERIENCE

Bonzodog01 wrote: »

Just so people know, this is not a server thing, this is a client side rendering freeze. There is a serious problem with how the client renders stuff now, but it does get a lot worse in busy areas due to the client waiting on messages back from the server for positional rendering of other players as well.

Laymen’s question here ... if we have a superfast Internet connection (hardwired, over 100M) would that be a good reason why we wouldn’t be seeing many issues?

I moved this year back to a place with good internet from a place with mediocre internet and this launch, for me anyway, was significantly better than many of the previous ones.

TequilaFire wrote: »

idk wrote: »

TequilaFire wrote: »

Does it on PC as well, they are aware.

If the behavior is the same then it is not likely related to the enhancements that were PC related.

I believe it has to do with the changes in the way that textures are loaded which is common to all platforms.
If you remember they tried to roll this change out once before had problems and had to reverse it.
If I move slowly into a new area I rarely get the freezes, but if I am moving fast running or on mount I get them on PC and PS4.

ESO in general does not do will with loading and rapid maneuvers. Same often has happened to me on XBox, so now I often kind of slowly meander into a new board until I feel confident that the game has caught up. Been doing this a long time now.

Tan9oSuccka

Hmmm. Seems alright for PS4 NA.

The only thing I could do without is the low frame rate.

srfrogg23

THEDKEXPERIENCE wrote: »

Bonzodog01 wrote: »

Just so people know, this is not a server thing, this is a client side rendering freeze. There is a serious problem with how the client renders stuff now, but it does get a lot worse in busy areas due to the client waiting on messages back from the server for positional rendering of other players as well.

Laymen’s question here ... if we have a superfast Internet connection (hardwired, over 100M) would that be a good reason why we wouldn’t be seeing many issues?

I moved this year back to a place with good internet from a place with mediocre internet and this launch, for me anyway, was significantly better than many of the previous ones.

TequilaFire wrote: »

idk wrote: »

TequilaFire wrote: »

Does it on PC as well, they are aware.

If the behavior is the same then it is not likely related to the enhancements that were PC related.

I believe it has to do with the changes in the way that textures are loaded which is common to all platforms.
If you remember they tried to roll this change out once before had problems and had to reverse it.
If I move slowly into a new area I rarely get the freezes, but if I am moving fast running or on mount I get them on PC and PS4.

ESO in general does not do will with loading and rapid maneuvers. Same often has happened to me on XBox, so now I often kind of slowly meander into a new board until I feel confident that the game has caught up. Been doing this a long time now.

They changed the way textures are loaded on consoles. He’s saying it’s the console that’s having an issue loading the textures. Internet connection only has a minimal effect.

It sounds to me like they need to revert the changes to texture loading.

Hurtfan

Elder Screen-Freeze Online (PS4 NA)

^^^^^
Describes PvP yesterday, it looks like an old timey movie a lot, and then I froze 3 times where I had to close application and restart. Got killed all 3 times I froze.

No, it's not my ISP...

Quality control FTL....

Edit: Several other people were complaining about the same thing in zone chat.

shadowwraith666

haven't had any problems so far, ps4 EU

java34nub18_ESO

I’m getting a 3-6 second pause occasionally while farming for mats. Frame rate in cities is terrible right now. PS4 pro

Willard

Get these lag spikes about every 10-15 min
Aslo get weird graphical glitches where the only thing that renders are the NPCs and players no structural objects

usmguy1234

Xbox NA
Cyrodiil

Frozen >5 minutes
Music playing
Had to physically restart the game
Stutters anywhere near a decently populated keep

This is with premium fiber internet with less that 30 ping
to Xbox live.

vonScuzzman

I've only experienced minor lag hiccups. No serious issues.

RouDeR

People with SSDs will not see much freezes , however the srandart HDD users R.I.P

Soul_Marrow

Don't worry, guys. You can still buy crown crates.

Nevasca

TequilaFire wrote: »

Does it on PC as well, they are aware.

They fixed the freezes on the last incremental patch. Maybe they forgot to add that fix on the Xbox version?

Apache_Kid

RouDeR wrote: »

People with SSDs will not see much freezes , however the srandart HDD users R.I.P

I have an Xbox One X with a Samsung T5 SSD external hard drive with ESO on it and I crash all the time in this game. It has nothing to do with hardware, I get the same crashes when I play on my old day one edition regular Xbox One with standard hard drive. the SSD will improve your load times dramatically but it did absolutely nothing to alleviate the regular crashes I have. I have the best equipment possible in order to play this game on Xbox and it still performs worse than any triple A title I own and it also performs worse than the free MMO i also play on Xbox. This isn't a hardware issue, its a coding issue causing people's consoles to crash. Call Microsoft and ask. That's what I did. Most of the time they can tell you what type of issue is causing the crash when you describe it to them.

TequilaFire

Littlebluelizard wrote: »

TequilaFire wrote: »

Does it on PC as well, they are aware.

They fixed the freezes on the last incremental patch. Maybe they forgot to add that fix on the Xbox version?

They got better but they still occur as of yesterday when I was using my PC account.
No patches have been made to consoles as of yet, we are on the same version as PC release due to the normal certification process.

AverageJo3Gam3r

I've only had issues in open world summerset. Haven't crashed at all. It's honestly a lost smoother launch than many other DLCs. Dropping a few frames every now and then isn't an issue in open world survivability. Trials were about the same as they've always been. I haven't been in BGs or Cyro yet, so can't comment there.

Miswar

Hmmm. I thought was the only experiencing this but it seems not.

The game does utterly freeze frequently and only way to go forward is close down the game and restart the whole thing.

Have experienced this several times in Cyrodil and this was not happening before this patch came out. So what is up with that?

Also it seems that campaign scores on how points are calculated in Cyrodil is doing the exact OPPOSITE what it was claimed to be adjusted thus leading even bigger blow outs by points in the score.

Neoauspex

https://forums.elderscrollsonline.com/discussion/comment/5168439#Comment_5168439

Sun7dance

PS4 Pro:

https://www.youtube.com/watch?v=HmOOxm2D1I4

PS4 normal:

https://www.youtube.com/watch?v=j1SCgSV1MGY

Mega Freezes and huge asynchrony! Congratulation ZOS! Whenever you promise a performance increase, players should run away!

p00tx

Bonzodog01 wrote: »

Just so people know, this is not a server thing, this is a client side rendering freeze. There is a serious problem with how the client renders stuff now, but it does get a lot worse in busy areas due to the client waiting on messages back from the server for positional rendering of other players as well.

Can you please translate this for those of us who are somewhat technologically inept? It sounds like maybe you're suggesting it's something on our end, which means we could do something to rectify it (potentially). I can get on board with that.

Hurtfan

Sun7dance wrote: »

PS4 Pro:

https://www.youtube.com/watch?v=HmOOxm2D1I4

PS4 normal:

https://www.youtube.com/watch?v=j1SCgSV1MGY

Mega Freezes and huge asynchrony! Congratulation ZOS! Whenever you promise a performance increase, players should run away!

Exactly...and sometimes when it does freeze, it won't unfreeze.

It's basically the same old Cyrodiil now with an extra layer of garbage...

dotme

Sun7dance wrote: »

https://www.youtube.com/watch?v=j1SCgSV1MGY

This was my life in PvP PS4 NA last night, except some freezes were unrecoverable (Had to force-close app and restart)

I've been playing ESO since launch, but the lack of adequate testing on console prior to release of new updates is really getting old. How do they not catch this internally? Why is it not acknowledged? It's just so disappointing. So many lost opportunities with this game.

THEDKEXPERIENCE

Sun7dance wrote: »

PS4 Pro:

https://www.youtube.com/watch?v=HmOOxm2D1I4

PS4 normal:

https://www.youtube.com/watch?v=j1SCgSV1MGY

Mega Freezes and huge asynchrony! Congratulation ZOS! Whenever you promise a performance increase, players should run away!

I turned off my floaty numbers a long time ago and didn’t get much in the way of lag yesterday. Might be worth a try. For a second I thought you were on PC with all those graphics.

kylewwefan

Yeah I’ve had the screen freezes. They seem totally random though. I’ve had some outside of combat just walking around. Had some during combat. For me, at least it unfreezes itself. So far.

I’m ok If they take it down as long as it’s back up by 5:00pm eastern.

Miswar

Well had 1h gametime in PS4 Vivec EU. Population 1 bar each thus not even close of having pop locked status.

The total was 5x game crashes (had issues to login back), 7 x Utter game freezes and forced to restart the game, 3 x Long loading screens, steady amount of Minor freezes (was able to continue) but games continued and game run normally max 10min without a glitch.

This is much worse than anything before. All of the above seemed utterly random as well.

Internet connection running fine without any data loss.

Whats going on with this game since this is much worse what it was before?

Jaavaa

@ZOS_GinaBruno

Please help your consumers here. PvP is completely broken with this problems at Console Servers.