We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Steam account can't login: "Server connection timed out please try again later"

  • SnowyPoupa
    This is somekind of a bad joke from ZOS!
    I mean we are nearly 12 hours mark and we cant play the game.
  • Aleris
    Aleris
    ✭✭✭
    OsManiaC wrote: »
    myskyrim26 wrote: »
    @Aleris,
    Would you be so kind to do some reading? Everything was already explicitly explained by Gina.
    And everything IS said about fixing: they're fixing it right now.

    Hello friend could you give link to details?

    i don't think there's any detail, no explanation has been given about why this is happening, i checked the dev tracker.
  • myskyrim26
    myskyrim26
    ✭✭✭✭✭
    Aleris wrote: »
    myskyrim26 wrote: »
    @Aleris,
    Would you be so kind to do some reading? Everything was already explicitly explained by Gina.
    And everything IS said about fixing: they're fixing it right now.

    what has been explained? all i see is that when we have an eta we will let you know , while i asked also for an official explanation for this major issue today. maybe would you be so kind to read my request?

    Oh, I see you're so special, that you need the direct explanation... Well, we, the humble crowd, have already seen the message from Gina. But as for you, Your Majesty, you can stay waiting for a personal one.
  • myskyrim26
    myskyrim26
    ✭✭✭✭✭
    OsManiaC wrote: »
    myskyrim26 wrote: »
    @Aleris,
    Would you be so kind to do some reading? Everything was already explicitly explained by Gina.
    And everything IS said about fixing: they're fixing it right now.

    Hello friend could you give link to details?

    https://forums.elderscrollsonline.com/en/discussion/406113/recent-eu-server-issues-anniversary-event-extension#latest

    as for Steam problems, the message is in this topic - some people do have problems with Steam and the're looking into it.
  • Aleris
    Aleris
    ✭✭✭
    myskyrim26 wrote: »
    Aleris wrote: »
    myskyrim26 wrote: »
    @Aleris,
    Would you be so kind to do some reading? Everything was already explicitly explained by Gina.
    And everything IS said about fixing: they're fixing it right now.

    what has been explained? all i see is that when we have an eta we will let you know , while i asked also for an official explanation for this major issue today. maybe would you be so kind to read my request?

    Oh, I see you're so special, that you need the direct explanation... Well, we, the humble crowd, have already seen the message from Gina. But as for you, Your Majesty, you can stay waiting for a personal one.

    lol warrior there's no need to get acid and troll nor you are the official defender of the staff here, all i asked was politely for a specific explanation about why this is happening since none has been given, it's not personal, if it was personal it would have not been on a public board. when i feel i want a comment from you i'll let you know
  • gogago
    gogago
    ✭✭
    myskyrim26 wrote: »
    OsManiaC wrote: »
    myskyrim26 wrote: »
    @Aleris,
    Would you be so kind to do some reading? Everything was already explicitly explained by Gina.
    And everything IS said about fixing: they're fixing it right now.

    Hello friend could you give link to details?

    https://forums.elderscrollsonline.com/en/discussion/406113/recent-eu-server-issues-anniversary-event-extension#latest

    as for Steam problems, the message is in this topic - some people do have problems with Steam and the're looking into it.

    Yes and me for the 3rd day in a row looking at forum instead of playing :(
  • slitrage
    slitrage
    You have doomed me to do actual work instead of playing. I hate you. I haaaaate youuuuu. Do you hear me?
  • myskyrim26
    myskyrim26
    ✭✭✭✭✭
    @Aleris,

    Your Majesty should type "We", not "i". Still no personal explanation at your secretary's email?
    gogago wrote: »
    myskyrim26 wrote: »
    OsManiaC wrote: »
    myskyrim26 wrote: »
    @Aleris,
    Would you be so kind to do some reading? Everything was already explicitly explained by Gina.
    And everything IS said about fixing: they're fixing it right now.

    Hello friend could you give link to details?

    https://forums.elderscrollsonline.com/en/discussion/406113/recent-eu-server-issues-anniversary-event-extension#latest

    as for Steam problems, the message is in this topic - some people do have problems with Steam and the're looking into it.

    Yes and me for the 3rd day in a row looking at forum instead of playing :(

    me too...
    Edited by myskyrim26 on April 12, 2018 6:10PM
  • SnowyPoupa
    Still no actual update.
    I assume they dont care
  • myskyrim26
    myskyrim26
    ✭✭✭✭✭
    SnowyPoupa wrote: »
    Still no actual update.
    I assume they dont care

    The're quite busy now solving the problem with Steam. ZOS servers are working. My friends are doing dailies in Cyrodiil now (EU PC). The problem is on the Steam side. And be sure, ZOS are doing everything to get things work. It is ZOS who is inetersted in steady work MOST of us all.
  • SnowyPoupa
    myskyrim26 wrote: »
    SnowyPoupa wrote: »
    Still no actual update.
    I assume they dont care

    The're quite busy now solving the problem with Steam. ZOS servers are working. My friends are doing dailies in Cyrodiil now (EU PC). The problem is on the Steam side. And be sure, ZOS are doing everything to get things work. It is ZOS who is inetersted in steady work MOST of us all.

    I know but an update after 12 hours maintenance is all we need.
    Even if it is every 30 minutes
  • Varidian
    Varidian
    ✭✭✭
    gogago wrote: »
    TheFugs wrote: »
    Bashing the login button, can't get in. Let me in! Things to do! :-)

    latest?cb=20121024150854

    il give it too you, that was quick
    The Blood Sons Of Sekt
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    SnowyPoupa wrote: »
    Still no actual update.
    I assume they dont care

    We care very much, and want nothing more than to have everyone be able to log in to play. We're actively working with Steam on this issue and hope to have it resolved as quickly as possible.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Varidian
    Varidian
    ✭✭✭
    Good evening & Welcome

    To The Elder Scrolls Offline

    My name is Mo-lagging Bal

    I will be your guild master for this evening.
    The Blood Sons Of Sekt
  • SnowyPoupa
    SnowyPoupa wrote: »
    Still no actual update.
    I assume they dont care

    We care very much, and want nothing more than to have everyone be able to log in to play. We're actively working with Steam on this issue and hope to have it resolved as quickly as possible.

    See sweetie ?
    That is something.
    Thank you for your comment <3
  • myskyrim26
    myskyrim26
    ✭✭✭✭✭
    SnowyPoupa wrote: »
    myskyrim26 wrote: »
    SnowyPoupa wrote: »
    Still no actual update.
    I assume they dont care

    The're quite busy now solving the problem with Steam. ZOS servers are working. My friends are doing dailies in Cyrodiil now (EU PC). The problem is on the Steam side. And be sure, ZOS are doing everything to get things work. It is ZOS who is inetersted in steady work MOST of us all.

    I know but an update after 12 hours maintenance is all we need.
    Even if it is every 30 minutes

    here's the latest:

    Investigation is still ongoing. We'll let you know when we have an ETA for resolution.

    Once something will be clear, Gina will give us a note. If there are no news, Gina has nothing to tell us.
  • valkyrie93
    valkyrie93
    ✭✭✭✭✭
    been at work for 8 hours... come home hoping to play with my bf and see this.... so wish i didn't buy the game through steam
    PC EU
  • myskyrim26
    myskyrim26
    ✭✭✭✭✭
    myskyrim26 wrote: »
    SnowyPoupa wrote: »
    myskyrim26 wrote: »
    SnowyPoupa wrote: »
    Still no actual update.
    I assume they dont care

    The're quite busy now solving the problem with Steam. ZOS servers are working. My friends are doing dailies in Cyrodiil now (EU PC). The problem is on the Steam side. And be sure, ZOS are doing everything to get things work. It is ZOS who is inetersted in steady work MOST of us all.

    I know but an update after 12 hours maintenance is all we need.
    Even if it is every 30 minutes

    here's the latest:

    Investigation is still ongoing. We'll let you know when we have an ETA for resolution.

    Once something will be clear, Gina will give us a note. If there are no news, Gina has nothing to tell us.

    Oh, and we have a most recent just above...
  • Briuce
    Briuce
    ✭✭
    Three maintances and now this? What exactly is ZOS fixing in these downtimes?

    At this point the whole situation looks like a joke, except jester's festival is over...
    Pc/EU (DC)
    lvl 50 Redguard Stamplar
    lvl 50 Breton Magplar
    lvl 50 Redguard StamDK
  • Kristo33
    Kristo33
    ✭✭
    myskyrim26 wrote: »
    SnowyPoupa wrote: »
    myskyrim26 wrote: »
    SnowyPoupa wrote: »
    Still no actual update.
    I assume they dont care

    The're quite busy now solving the problem with Steam. ZOS servers are working. My friends are doing dailies in Cyrodiil now (EU PC). The problem is on the Steam side. And be sure, ZOS are doing everything to get things work. It is ZOS who is inetersted in steady work MOST of us all.

    I know but an update after 12 hours maintenance is all we need.
    Even if it is every 30 minutes

    here's the latest:

    Investigation is still ongoing. We'll let you know when we have an ETA for resolution.

    Once something will be clear, Gina will give us a note. If there are no news, Gina has nothing to tell us.

    Even I really would want to play, my day off´s and all, but tbh, I kinda feel for them, they probably not siting and just sip coffee. Im shure they trying to fix it and situation make them mad as well, I really hope they get top of it, those downtimes do no good for game community. I would love to be able to log in but I can find other things to untill they fix issue.
  • Saturnana
    Saturnana
    ✭✭✭✭✭
    3rd day of not being able to play.. /sadface

    Glad to see you guys are looking into it though. (:
    @ZOS_GinaBruno Is there an ETA for the fix, by any chance?

    EDIT: nvm, I missed the post above mine
    Edited by Saturnana on April 12, 2018 6:43PM
    @Saturnna | PC / EU

    Nâmae Rin : Dragonknight | Dr Milodas Ra'Himo : Templar | Mira Motierre : Sorceress
    Plays-ln-Puddles : Warden  |  Lady Neria : Dragonknight   | Philadore : Nightblade  
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    "Ha! I do love it when the mortals know they're being manipulated. Makes things infinitely more interesting."
                                      - Sheogorath
  • MandaWa
    MandaWa
    ✭✭✭
    Geroken777 wrote: »
    MandaWa wrote: »
    My creation...

    1523553360-steam-potato.jpg

    You messed it up. Potato is the Zenimax servers, whilst the plug is Steam. The issue is with this game afterall, its just ZOS not being able to make it fully compatible.

    I got a warning yesterday with a ZoS pic :P
    • Manda Wa - Magicka Sorcerer - Flawless Conqueror, Dro-m'Athra Destroyer, Divayth Fyr's Coadjutor, Voice of Reason, Shadow Breaker
    • Man'da - Templar healer - Dro-m'Athra Destroyer - Shadow Breaker
  • valkyrie93
    valkyrie93
    ✭✭✭✭✭
    is there seriously no way to unlink an account from steam? omfg
    PC EU
  • Mahabahabtha
    Mahabahabtha
    ✭✭✭✭✭
    I don´t know, why is everyone bashing Steam ? Steam hasn´t done a "mandatory database maintenance" for 8 hours, so why blame them ? The Only Database afflicted is ZOS-Server Databases....
    "In fact, I’ve met more PVEers that are worse at PvE than PvPers."
  • Shardan4968
    Shardan4968
    ✭✭✭✭✭
    I don´t know, why is everyone bashing Steam ? Steam hasn´t done a "mandatory database maintenance" for 8 hours, so why blame them ? The Only Database afflicted is ZOS-Server Databases....

    I'm not bashing steam, but I'm frustrated, because If I have bought ESO from website instead of Steam, I would be playing right now. No matter If it's steam's fault or zeni's, I just regret my decision, because I didn't know that there would be issues.
    PC/EU
  • Varidian
    Varidian
    ✭✭✭
    I don´t know, why is everyone bashing Steam ? Steam hasn´t done a "mandatory database maintenance" for 8 hours, so why blame them ? The Only Database afflicted is ZOS-Server Databases....

    because people always feel a compulsion to blame someone.

    If ESO is down obviously steam is not going to work people

    giphy.gif

    Here is a LIVE satellite view from Auridon at the moment.
    don't worry Zen will have us all clogging up the smith station again in three more days
    The Blood Sons Of Sekt
  • Geroken777
    Geroken777
    ✭✭✭✭✭
    It seems to be fixed
    The self-righteous shall choke on their sanctimony.
  • Kaerithia
    Kaerithia
    ✭✭
    I guess it is fixed. I'm logged in and ready to play. If nothing bad happens at night we all gonna play :)
    So thanks Zenimax for fixing the broken stuff. Hopefully this time its done for good.
  • Jayman1000
    Jayman1000
    ✭✭✭✭✭
    I just got in, seems to be working now!
  • Universe
    Universe
    ✭✭✭✭✭
    ✭✭
    I don't play ESO through Steam and I'm sorry to hear that Steam players can't login to ESO.
    I found it weird that Steam stats doesn't reflect that all players can't login.
    What is this about ?
    Is it fixed ?
    Current Players Peak Today Game
    11,011 13,938 The Elder Scrolls Online

    Source: http://store.steampowered.com/stats/
    Edited by Universe on April 12, 2018 7:45PM
    Some videos I recorded for fun: Main character:
    PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
    Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
    PC NA main: The Magic - AD magicka Sorcerer
    Started playing ESO in beta & early access
    User_ID: Daedric_Prince
This discussion has been closed.