The Elder Scrolls Online

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We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Steam account can't login: "Server connection timed out please try again later"

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Jayman1000
Jayman1000
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NOTE THIS IS AN OLD THREAD, THESE EDITS ARE ALSO OLD!
EDIT2: I just got in, seems to be working now!

EDIT: How do I get a password for my Steam eso account? How do I login to the website? I can't choose to create an account because then I need to specify an account name to create; but I already have an account name. Im confused here. Did I create an account back when I bought it, (that was several years ago, I think, cant remember specifically when) and just forgot about it? What do I do then?

I have two accounts, my own and one for my kids. The one for my kids is a Steam account and it can't login it gets a "Server connection timed out please try again later" every time. So I thought I would try to contact support but then when I go to login in on the website it occurred to me that I don't have an account there because it was bought through Steam. Anyone know what I can do from here to get support? Or perhaps just an idea on how to solve the error?
Edited by Jayman1000 on June 18, 2018 1:59AM
  • Gnozo
    Gnozo
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    A friend of mine can´t log in trougth steam also....
  • gogago
    gogago
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    Same here trying to log in but all I getting is Connection timed out message
  • MirkoZ
    MirkoZ
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    me too , and againnnnn ahahaha :D:D:D:D
  • Andarne
    Andarne
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    Ditto.

    Surprise, surprise.
    Andarne [PC-EU]
    Falvis Beran - Ebonheart Pact Loyalist - Redoran Battlemage
    ALMSIVI, grant Mercy. ALMSIVI, grant Mystery. ALMSIVI, grant Mastery. Blessed are we that serve ALMSIVI.


    Twitter | Darny3D | Beta Tester 2014 & 2017
  • SynodicOracle
    SynodicOracle
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    I'm having this issue as well, I think this is another EU server issue. Again.
    @SynodicOracle
    "I'm a God, how can you kill a God? What a grand and intoxicating innocence"

    I'm a PvE Healer but mostly play solo questing these days. Lore enthusiast and long-term Elder Scrolls Fan, dating back to Morrowind, but my favourite is Oblivion.

    GUILD: The Thalmor Embassy PC EU
  • Alex_Shara
    Alex_Shara
    Soul Shriven
    +1
    cant login trougth steam
  • Numerikuu
    Numerikuu
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    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.
  • sentientomega
    sentientomega
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    I'm getting this as well, for Steam. For non-steam, I seem to be logging in just fine.

    I hope they'll fix the Steam issue soon...
  • MajesticHaruki
    MajesticHaruki
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    I also get connection to server timed out. Pc EU steam.
    PC/EU @MajThorax Sorcerer and Housing Decorator prodigy
    In my spare time I collect materials and run away from mudcrabs
  • parpin
    parpin
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    me too, i have same problem, and it is eu servers again because i can log into NA server but not eu server.
  • cani145
    cani145
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    as usual...
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hi all, we're actively looking into issues logging in with Steam. Thanks!
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Ydrisselle
    Ydrisselle
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    Post here.
  • logarifmik
    logarifmik
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    Oh, well, I can't connect through the Steam client either. Was ready to blame my Internet connection.
    EU PC: @logarifmik | Languages: Русский, English
    Dimitri Frernis | Breton Sorcerer | Damage Dealer | Daggerfall Covenant
    Scales-of-Ice | Argonian Warden | Tank / Healer | Daggerfall Covenant
  • No4h
    No4h
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    Same for me.
    I can't login on the EU server but I can login on the American server using steam.
  • TheFugs
    TheFugs
    Soul Shriven
    Bashing the login button, can't get in. Let me in! Things to do! :-)
  • Jayman1000
    Jayman1000
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    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    I will test this out. thanks for sharing!
  • SirReaper
    SirReaper
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    Hum I managed to login through steam as soon as the servers came back up, but I had to restart my computer before resuming playing, so I exited, restarted and after that I can't login anymore.
    dayum
  • MajesticHaruki
    MajesticHaruki
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    No wonder the event was extended one week. If you add the remaining maintenance days...
    PC/EU @MajThorax Sorcerer and Housing Decorator prodigy
    In my spare time I collect materials and run away from mudcrabs
  • ankeor
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    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    I can't use eso64.exe. It says if you purchased the game through steam use steam launcher. I can't use eso64.exe. Is there a solution to that?
  • Jayman1000
    Jayman1000
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    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    um but how do I login though? I don't have a password, so I need to create an account on the website first, right?
  • Jayman1000
    Jayman1000
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    ankeor wrote: »
    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    I can't use eso64.exe. It says if you purchased the game through steam use steam launcher. I can't use eso64.exe. Is there a solution to that?

    I can use the eso64.bit exe, doesn't give me an error. But of course it wants a password because it is not done through Steam, so I will try to create an account now on the website to see if I can use the password I select there to login with.

    Ah man, that wont work because it want's me to create a eso ID. But I already got one?? So how do I get a password for my Steam eso account????
    Edited by Jayman1000 on April 12, 2018 3:33PM
  • Jameliel
    Jameliel
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    Here we go yet again.
  • gogago
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    TheFugs wrote: »
    Bashing the login button, can't get in. Let me in! Things to do! :-)

    latest?cb=20121024150854
  • TheCyberDruid
    TheCyberDruid
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    And there was me thinking that the longer maintenance means that they'd do a proper job this time...
  • Pennylong
    Pennylong
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    The ese64 only works for people that joined before a specific date, think it was like early 2016 or something.
  • SmellyButtocks
    SmellyButtocks
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    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    ^^ This works
  • Greifenherz
    Greifenherz
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    I got the same problem, I can login if I start the game through its executable directly, but not if I start it through Steam.
  • Jayman1000
    Jayman1000
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    SmellyButtocks wrote: »
    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    ^^ This works

    But how/where do you get the password to login?
  • exiars10
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    Pennylong wrote: »
    The ese64 only works for people that joined before a specific date, think it was like early 2016 or something.
    I.e. for people who rebuyed game on Steam so they had to create ESO account before that.
    Jayman1000 wrote: »
    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    um but how do I login though? I don't have a password, so I need to create an account on the website first, right?
    Yes, you need to have create ESO account and then link with Steam one.
    That's what I did - I played for free on Steam, bought it after free period was over and then later created ESO account (and linked with Steam) so I could register and access forum here.

    EDIT
    I tried it and it doesn't work when I enter my ESO account credentials. It says to start via Steam.
    Edited by exiars10 on April 12, 2018 3:46PM
    I don't play ESO since 15.06. because Cyrodiil is broken since Summerset (PvE isn't much better, too)...

    Aldmeri Dominion (PC Europe via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
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