The Elder Scrolls Online

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Steam account can't login: "Server connection timed out please try again later"

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Jayman1000
Jayman1000
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NOTE THIS IS AN OLD THREAD, THESE EDITS ARE ALSO OLD!
EDIT2: I just got in, seems to be working now!

EDIT: How do I get a password for my Steam eso account? How do I login to the website? I can't choose to create an account because then I need to specify an account name to create; but I already have an account name. Im confused here. Did I create an account back when I bought it, (that was several years ago, I think, cant remember specifically when) and just forgot about it? What do I do then?

I have two accounts, my own and one for my kids. The one for my kids is a Steam account and it can't login it gets a "Server connection timed out please try again later" every time. So I thought I would try to contact support but then when I go to login in on the website it occurred to me that I don't have an account there because it was bought through Steam. Anyone know what I can do from here to get support? Or perhaps just an idea on how to solve the error?
Edited by Jayman1000 on June 18, 2018 1:59AM
  • Gnozo
    Gnozo
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    A friend of mine can´t log in trougth steam also....
  • gogago
    gogago
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    Same here trying to log in but all I getting is Connection timed out message
  • MirkoZ
    MirkoZ
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    me too , and againnnnn ahahaha :D:D:D:D
  • Andarne
    Andarne
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    Ditto.

    Surprise, surprise.
    Andarne [PC-EU]
    Falvis Beran - Ebonheart Pact Loyalist - Redoran Battlemage
    ALMSIVI, grant Mercy. ALMSIVI, grant Mystery. ALMSIVI, grant Mastery. Blessed are we that serve ALMSIVI.


    Twitter | Darny3D | Beta Tester 2014 & 2017
  • SynodicOracle
    SynodicOracle
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    I'm having this issue as well, I think this is another EU server issue. Again.
    @SynodicOracle
    "I'm a God, how can you kill a God? What a grand and intoxicating innocence"

    I'm a PvE Healer but mostly play solo questing these days. Lore enthusiast and long-term Elder Scrolls Fan, dating back to Morrowind, but my favourite is Oblivion.

    GUILD: The Thalmor Embassy PC EU
  • Alex_Shara
    Alex_Shara
    Soul Shriven
    +1
    cant login trougth steam
  • Numerikuu
    Numerikuu
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    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.
  • sentientomega
    sentientomega
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    I'm getting this as well, for Steam. For non-steam, I seem to be logging in just fine.

    I hope they'll fix the Steam issue soon...
  • MajesticHaruki
    MajesticHaruki
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    I also get connection to server timed out. Pc EU steam.
    PC/EU @MajThorax Sorcerer and Housing Decorator prodigy
    In my spare time I collect materials and run away from mudcrabs
  • parpin
    parpin
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    me too, i have same problem, and it is eu servers again because i can log into NA server but not eu server.
  • cani145
    cani145
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    as usual...
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hi all, we're actively looking into issues logging in with Steam. Thanks!
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Ydrisselle
    Ydrisselle
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    Post here.
  • logarifmik
    logarifmik
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    Oh, well, I can't connect through the Steam client either. Was ready to blame my Internet connection.
    EU PC: @logarifmik | Languages: Русский, English
    Dimitri Frernis | Breton Sorcerer | Damage Dealer | Daggerfall Covenant
    Scales-of-Ice | Argonian Warden | Tank / Healer | Daggerfall Covenant
  • No4h
    No4h
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    Same for me.
    I can't login on the EU server but I can login on the American server using steam.
  • TheFugs
    TheFugs
    Soul Shriven
    Bashing the login button, can't get in. Let me in! Things to do! :-)
  • Jayman1000
    Jayman1000
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    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    I will test this out. thanks for sharing!
  • SirReaper
    SirReaper
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    Hum I managed to login through steam as soon as the servers came back up, but I had to restart my computer before resuming playing, so I exited, restarted and after that I can't login anymore.
    dayum
  • MajesticHaruki
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    No wonder the event was extended one week. If you add the remaining maintenance days...
    PC/EU @MajThorax Sorcerer and Housing Decorator prodigy
    In my spare time I collect materials and run away from mudcrabs
  • ankeor
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    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    I can't use eso64.exe. It says if you purchased the game through steam use steam launcher. I can't use eso64.exe. Is there a solution to that?
  • Jayman1000
    Jayman1000
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    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    um but how do I login though? I don't have a password, so I need to create an account on the website first, right?
  • Jayman1000
    Jayman1000
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    ankeor wrote: »
    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    I can't use eso64.exe. It says if you purchased the game through steam use steam launcher. I can't use eso64.exe. Is there a solution to that?

    I can use the eso64.bit exe, doesn't give me an error. But of course it wants a password because it is not done through Steam, so I will try to create an account now on the website to see if I can use the password I select there to login with.

    Ah man, that wont work because it want's me to create a eso ID. But I already got one?? So how do I get a password for my Steam eso account????
    Edited by Jayman1000 on April 12, 2018 3:33PM
  • Jameliel
    Jameliel
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    Here we go yet again.
  • gogago
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    TheFugs wrote: »
    Bashing the login button, can't get in. Let me in! Things to do! :-)

    latest?cb=20121024150854
  • TheCyberDruid
    TheCyberDruid
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    And there was me thinking that the longer maintenance means that they'd do a proper job this time...
  • Pennylong
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    The ese64 only works for people that joined before a specific date, think it was like early 2016 or something.
  • SmellyButtocks
    SmellyButtocks
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    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    ^^ This works
  • Greifenherz
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    I got the same problem, I can login if I start the game through its executable directly, but not if I start it through Steam.
  • Jayman1000
    Jayman1000
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    SmellyButtocks wrote: »
    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    ^^ This works

    But how/where do you get the password to login?
  • exiars10
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    Pennylong wrote: »
    The ese64 only works for people that joined before a specific date, think it was like early 2016 or something.
    I.e. for people who rebuyed game on Steam so they had to create ESO account before that.
    Jayman1000 wrote: »
    Numerikuu wrote: »
    It appears to be an issue when launching through Steam. Launching the game via the eso64.exe works.

    um but how do I login though? I don't have a password, so I need to create an account on the website first, right?
    Yes, you need to have create ESO account and then link with Steam one.
    That's what I did - I played for free on Steam, bought it after free period was over and then later created ESO account (and linked with Steam) so I could register and access forum here.

    EDIT
    I tried it and it doesn't work when I enter my ESO account credentials. It says to start via Steam.
    Edited by exiars10 on April 12, 2018 3:46PM
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
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