Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Estimated Remaining Maintenanance Time

  • DieAlteHexe
    DieAlteHexe
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    Logging in...thank gawd.

    *chucks feather duster into a corner*

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Aebaradath
    Aebaradath
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    Gythral wrote: »
    Sounds like they found the hamster
    just need to catch it now

    :0
    We all know how that will end...
    giphy.gif
  • twev
    twev
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    Okay, we REALLY need the servers to come back up. I just did the dishes and folded/put away the laundry.

    Please hurry before I start dusting and washing windows!

    You could try vacuuming the cat.

    Thats always good for a laugh, once you get the bleeding stopped.


    o:)
    The problem with society these days is that no one drinks from the skulls of their enemies anymore.
  • Alex_Lex
    Alex_Lex
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    The worst thing is we can't actually measure both population AND LTV of each megaserver.
    Like if there are 1M of players at EU but they don't spend lots of money so their LTV (life time value) = 125$ while there are 500k at US with 300$ LTV.
    This math means US server would be higher prioritized than EU with the total value of 150M$ vs 125M$.

    So even population numbers don't mean a lot.
    EU: Beatrice gra-Brog, Rebellie, Yshterie, Jearra , Lirielline
    Christess, Fleuretta, Jubilee Cake, Braviliana, Onyxette
    M'adjirra, Dances-around-Nirn, Nerieth, Estrice, Ann der Wood
    Éternelle, Burns-all-the-babies, Jyggurag
    NA: Dice Twice, Nikka from the barrel
  • SirReaper
    SirReaper
    Finally! Thanks
    dayum
  • Jaimeh
    Jaimeh
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    IT'S ALIIIIVE! :smiley:
  • Ilithyania
    Ilithyania
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    giphy.gif
    PC
  • red_emu
    red_emu
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    Yaaaay! And I literally just finished work stuff for today :smiley:

    see you all tomorrow for the next maintenance :trollface:
    PC - EU:
    Falathren Noctis - AD MagNecro
    Falathren - AD StamSorc
    Falathren Eryndaer - AD StamDen
    Falathren Irimion - AD MagPlar
    Talagan Falathren - AD StamDK
    Falathren Infernis - AD MagDK
    Your-Ex - AD MagBlade
  • Andarne
    Andarne
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    Servers may be live, but I'm getting "Connection timed out" errors :(
    Andarne [PC-EU]
    Falvis Beran - Ebonheart Pact Loyalist - Redoran Battlemage
    ALMSIVI, grant Mercy. ALMSIVI, grant Mystery. ALMSIVI, grant Mastery. Blessed are we that serve ALMSIVI.


    Twitter | Darny3D | Beta Tester 2014 & 2017
  • Tyralbin
    Tyralbin
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    We're just about wrapping up testing on PC NA, and PC EU is still in progress. We'll give you all an updated ETA as soon as we can.

    This I don't understand.

    We here in europe will be finishing work before those in the US. Most Americans will still be at work.

    Should the priority not be the other way around.

    I am assuming though that there is remote access to the EU server from the states.

    Again no disrespect to Gina she is only passing on the message :)
    Edited by Tyralbin on April 12, 2018 2:58PM
    Live a little love a lot send all your gold to this Imperials pot.
  • Wreuntzylla
    Wreuntzylla
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    I remember a time...

    Back when I played Guild Wars (1) there was a maintenance that followed with a game issue where runes were either 1 gold or bottom price, when there were a few that sold for far far higher. Players caught on to this immediately and began buying huge amounts of the normally high priced runes. Arenanet caught on and took the servers offline. At the time they didn't have a process in place to deal with this, they would have to do a major rollback and the database wasn't up to what they needed. The game was offline for 24 hrs give or take and when it came back up there was the big rollback and some bannings of a few.

    Some times things have to get done, no matter how painful it is. The issues with the servers have to be resolved, short cuts will only prolong the matter.

    Your example is funny and fails to support your position. Arenanet's maintenance for GW2, which is some 2 years older than ESO, doesn't impact playtime.

    ZoS either implemented an archaic system architecture that can't follow modern maintenance techniques or specifically chooses to cause player downtime to save money. They are by no means alone in this, I am just pointing out that maintenance downtime is or was a choice on the part of ZoS.
  • Grimm13
    Grimm13
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    What complete message yonder breaks...
    https://sparkforautism.org/

    Season of DraggingOn
    It's your choice on how you vote with your $

    PC-NA
  • ThePlayer
    ThePlayer
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    Are we sure that in this maintenance they not updating the game for oculus rift? after 8 hours at least :D
    Edited by ThePlayer on April 12, 2018 3:01PM
  • OverDream
    OverDream
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    ZOS, maybe it's the situation when we, players, can claim for an event increase proportionate to the time the servers were on maintenance? Because as far as I'm concerned, these 8+ hours I couldnt log in to the game was exactly the time I can afford to spend for game today.
    Edited by OverDream on April 12, 2018 3:03PM
  • myskyrim26
    myskyrim26
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    Anyone managed to login? I have Connection timed out message
  • DieAlteHexe
    DieAlteHexe
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    twev wrote: »
    Okay, we REALLY need the servers to come back up. I just did the dishes and folded/put away the laundry.

    Please hurry before I start dusting and washing windows!

    You could try vacuuming the cat.

    Thats always good for a laugh, once you get the bleeding stopped.


    o:)

    Wish I could. Lost my last cat (had a cat family; mom, dad and three kittens) last year. Lived to be 22.

    I'd welcome a scratch or 12. :)

    I could try one of the dogs but they're such lazy sots it wouldn't stir them. Heh.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • AlienSlof
    AlienSlof
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    twev wrote: »
    Okay, we REALLY need the servers to come back up. I just did the dishes and folded/put away the laundry.

    Please hurry before I start dusting and washing windows!

    You could try vacuuming the cat.

    Thats always good for a laugh, once you get the bleeding stopped.


    o:)

    Funnily, when I was growing up, we had a cat who adored being vacuumed! We'd put the brush attachment on and she was ecstatic! Only cat I've known who liked it.

    RIP Atherton, my beautiful little gentle friend. I will miss you forever. Without you I am a hollow shell.
  • Vahrokh
    Vahrokh
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    Wayshuba wrote: »
    Got to admit, for simple database maintenance with no patch, this is unusually long. Based on original posting, servers were supposed to be back up sometime around 6 AM EDT. It is now after 9 AM EDT.

    The amount of maintenance downtime recently is starting to get really annoying.

    My hope is that as they were proceeding with the maint they either found something that was problematic in addition to whatever they originally were dealing with and are trying to get it sorted OR they are testing the bejabbers out of it to try to avoid further problems and major riots over the weekend.

    Or, after the week so far, they all fell asleep.

    A more possible situation is: they have introduced Summerset code server side and it caused what we "software techs" call a "regression bug".

    This usually can lead to any sort of tiny to huge issue with the game. We "see" our client hanging / disconnecting but in reality it's the server having issues.

    When this happens you must:

    - Find the bug. Somtimes this is easy and smooth. Sometimes it's close to impossible.
    - Estimate if you can fix it in an acceptable (Terms Of Service) time or not.
    - If you can, then you just fix it (aka "hotfix").
    - If you cannot, then you have to roll-back the code and - sometimes - the database changes you did. This is never easy. Some versioning tools (GIT) make it somewhat "human", when you cannot use it it's hell. You might have to restore from backup and then re-apply database new rows (aka, what items we players have obtained since then etc) by hand or with tools.

    If this is the scenario, then the ESO developers started gradually implementing / injecting Summerset code into the servers. Somehow a severe and hidden regression bug surfaced. They tried "simple maintenance" at first, to see if this was just a database issue or something "more". Found out it's "more".
    They tried to hotfix it the past day(s) and did not succeed.
    As last resort (it's always painful, risky and time consuming) they decided the regression could not be found / fixed in a timely manner and have undone the Summerset server side changes.

    If the "rewind" works well, we'll be able to play at "Dragon Bones quality" again, until they fix the bug and then will try re-introduce the (hopefully fixed) Summerset code again in a next maintenance.
  • OverDream
    OverDream
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    unable to log in so far, WTF ZOS?
  • Numerikuu
    Numerikuu
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    Maintenance for the week of April 9:
    • [COMPLETE] PC/Mac: North American and European megaservers for maintenance – April 12, 3:00AM EDT (7:00 UTC)

    nope.png

    Nope. From the EU servers. @ZOS_GinaBruno
    Edited by Numerikuu on April 12, 2018 3:12PM
  • TheRealPotoroo
    TheRealPotoroo
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    actosh wrote: »
    and theyre up ^^

    FSVO "up". I've had three timeout connection failures to the login server.
    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • DanteYoda
    DanteYoda
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    1:00am servers up... Going to bed, another wasted night of ESO for no apparent reason.. They didn't even tell us why the maintenance happened in the NA servers either..
  • Kristo33
    Kristo33
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    Same, timed out. Pleas get your *** together, that is not fun anymore...
  • Aleris
    Aleris
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    connection time out, frankly this is getting really annoying now
  • Anomanderake
    Me too. Definetly don't going to purchase another sub+. Anyway, we get just more double time, that is even in free mode...
    Edited by Anomanderake on April 12, 2018 3:09PM
  • Larry78
    Larry78
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    Numerikuu wrote: »
    Maintenance for the week of April 9:
    • [COMPLETE]

    nope.png

    Nope. EU servers.

    same here, can't login :S
  • DanteYoda
    DanteYoda
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    LOL what a hot mess see yas all tomorrow ...





    Maybe..
  • Shardan4968
    Shardan4968
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    After all those maintenances, I'm also getting login error like others, what a life!
    Edited by Shardan4968 on April 12, 2018 3:12PM
    PC/EU
  • gogago
    gogago
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    Same here Connection timed out message on both pc servers EU and NA :(
  • Kristo33
    Kristo33
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    After all those maintenances, I'm finally also getting login error like others, what a life!

    Well, now you egual with us
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