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How do we get our Summerset pre-order swag?

  • shadelon
    shadelon
    ✭✭✭
    It also doesn't seem to be applying the Amazon Prime 20% discount for me.
    The Airstrike - Flower Lady

    Champion 871 [Lv 50 Magward Healer, Lv 50 Stamward DPS, Lv 50 Warden Tank, Lv 50 MagWard DPS]

    Guild Master of the League of Assassins (check us out at www.leagueofassassins-ps4.guildlaunch.com
  • Diora
    Diora
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    shadelon wrote: »
    It also doesn't seem to be applying the Amazon Prime 20% discount for me.

    I think amazon ended that program (for all games, not just this one). I could be wrong, but i haven't seen it in a few months.
  • Idinuse
    Idinuse
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    I posted this in another thread, but to avoid disappointment I'll repeat it here.

    Just a heads up for Green Man Gaming customers, I just pre-purchased the chapter but haven't received any code yet, just so you don't get disappointed.

    EDIT*
    I have now been in touch with Green Man Gaming support and this is what they told me about the DRM codes for Summerset: "I can see the purchase on your account, keys for this title will be going out closer to the titles release date."

    So no mounts for Green Man Gaming customers at the moment.

    Green Man Gaming have received the DRM codes for Summerset pre-purchases and they have been distributed to the customers to be redeemed at the players ZOS account page.
    Edited by Idinuse on March 31, 2018 8:20AM
    Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium dolorem que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?
  • pdebie64b16_ESO
    pdebie64b16_ESO
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    Eso + member here, do i only need to buy the Summerset Digital upgrade?
  • Bc_bmx
    Bc_bmx
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    I also pre ordered, digital collectors edition, ps4, didn't unlock the senche mount. Have restarted application, deleted cache, restarted ps4, still nothing.
  • Bc_bmx
    Bc_bmx
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  • Donari
    Donari
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    SirDuckman wrote: »
    Tandor wrote: »
    When pre-ordering (through the website, not Steam) the digital standard upgrade on an account with ESO+, it defaults to "No Membership" and prompts me to select a membership plan. If I ignore that and hit "Continue" I trust it won't regard my membership as canceled as it has some time to go before renewal - has anyone else had experience of this?

    Wondering the same thing. I don't want it to accidentally "change" my membership yet, I also don't want to double pay. Any confirmations on what to do if you're already an eso plus?

    https://forums.elderscrollsonline.com/en/discussion/comment/4960477#Comment_4960477
  • Wren622
    Wren622
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    Bc_bmx wrote: »
    I also pre ordered, digital collectors edition, ps4, didn't unlock the senche mount. Have restarted application, deleted cache, restarted ps4, still nothing.

    I've had the same experience.
  • taeralisb14_ESO
    taeralisb14_ESO
    Soul Shriven
    Well, this is what the Editions Page says:
    summerset_physical.jpg
  • reiverx
    reiverx
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    Wren622 wrote: »
    Bc_bmx wrote: »
    I also pre ordered, digital collectors edition, ps4, didn't unlock the senche mount. Have restarted application, deleted cache, restarted ps4, still nothing.

    I've had the same experience.

    Same. I've put in a ticket. Waiting on a response.
  • Cazzy
    Cazzy
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    I can't access a pre-order anywhere. Is the UK behind?
  • Hermod
    Hermod
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    I pre ordered Morrowind Physical Collector's last year.

    We were asked to prove we order it, I send a copy of my recite. and they unlocked it for me. When it arrived, I entered the code from the box.


    That or I'm going senile in my old age.

    There is only one principle of war and that's this. Hit the other fellow, as quickly as you can, as hard as you can, where it hurts him most, when he ain't lookin'

    William Slim
  • Cazzy
    Cazzy
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    ✭✭✭
    Hermod wrote: »
    I pre ordered Morrowind Physical Collector's last year.

    We were asked to prove we order it, I send a copy of my recite. and they unlocked it for me. When it arrived, I entered the code from the box.


    That or I'm going senile in my old age.

    But you could've borrowed the receipt or cancelled it :open_mouth: I'd like it to work that way though. It'd be cool to have my mount early.
  • Hermod
    Hermod
    ✭✭✭
    Cazzy wrote: »
    Hermod wrote: »
    I pre ordered Morrowind Physical Collector's last year.

    We were asked to prove we order it, I send a copy of my recite. and they unlocked it for me. When it arrived, I entered the code from the box.


    That or I'm going senile in my old age.

    But you could've borrowed the receipt or cancelled it :open_mouth: I'd like it to work that way though. It'd be cool to have my mount early.

    You had to enter the code from the box with in a timeframe. If my memory serves me right.
    There is only one principle of war and that's this. Hit the other fellow, as quickly as you can, as hard as you can, where it hurts him most, when he ain't lookin'

    William Slim
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    @Bc_bmx @Wren622 @reiverx Which edition did you pre-purchase on PS4, and could you also pass along your PSN ID?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • method__01
    method__01
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    Bc_bmx wrote: »
    I also pre ordered, digital collectors edition, ps4, didn't unlock the senche mount. Have restarted application, deleted cache, restarted ps4, still nothing.
    Wren622 wrote: »
    Bc_bmx wrote: »
    I also pre ordered, digital collectors edition, ps4, didn't unlock the senche mount. Have restarted application, deleted cache, restarted ps4, still nothing.

    I've had the same experience.

    preorderd digital collectors edition from ps store and senche was waiting when i log in 5 min ago


    nF4iLUr.jpg

    Vanus Galerion at backround B)

    can wait for launch day
    PC EU/NA /// PS4 EU/NA

    Vasanha
    This one hears nothing. Sees nothing. This one only sweeps.
    desperately need a survey assistant
  • reiverx
    reiverx
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    @Bc_bmx @Wren622 @reiverx Which edition did you pre-purchase on PS4, and could you also pass along your PSN ID?

    Collector's Upgrade.

    PSN: reiverx


    Thank you
  • Bc_bmx
    Bc_bmx
    ✭✭✭
    Digital electors edition, psn BC_BMX
    @ZOS_GinaBruno
    Edited by Bc_bmx on March 21, 2018 11:01PM
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks guys. @Bc_bmx @reiverx do you play on PS4 NA or EU?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • zassasaurus
    zassasaurus
    ✭✭✭
    @ZOS_GinaBruno So how do we get the 2 week early access if we do the physical edition? Amazon says I won't get it until June 11th

    If you pre-purchase the Physical CE, you should still receive it in time for PC Early Access.
    Amazon says June 10th to arrive for me.

    Hmm, it should be May 21 for PC/Mac and June 5 for console. We'll reach out and see if this can be adjusted.

    So i pre ordered the PC physical collectors edition from eb games (NZ) and it says there it will be avaliable on june 5th, so is that supposed to be 21st May so I can get early access?
  • SakuraTokito
    SakuraTokito
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    @ZOS_GinaBruno

    I have the same PS4 issue. (on PS4 NA)

    Preordered the collectors upgrade, have ESO Plus

    PSN id: Sakura_Tokito
    Edited by SakuraTokito on March 21, 2018 11:06PM
  • reiverx
    reiverx
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    Thanks guys. @Bc_bmx @reiverx do you play on PS4 NA or EU?

    PS4 NA
  • Bc_bmx
    Bc_bmx
    ✭✭✭
    Thanks guys. @Bc_bmx @reiverx do you play on PS4 NA or EU?

    North American
  • Wren622
    Wren622
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    @ZOS_GinaBruno

    I pre-ordered the digital upgrade edition. PS4. NA Server. (Thank you for the prompt response!).
  • Wren622
    Wren622
    ✭✭✭
    Wren622 wrote: »
    @ZOS_GinaBruno

    I pre-ordered the digital upgrade edition. PS4. NA Server. (Thank you for the prompt response!).

    My PSN is Wren622
  • Tandor
    Tandor
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    Cazzy wrote: »
    I can't access a pre-order anywhere. Is the UK behind?

    The Pre-Purchase options seem to work ok for me in the UK, but the Physical Collectors Edition is available through Game as Morrowind was last year. It wasn't listed on their website when I checked earlier, but doubtless it will take a day or two for them to get up to speed. That at least is the position with the PC version, I haven't checked for console.
  • Glimmer50
    Glimmer50
    ✭✭
    I'd buy it, but the requested URL was rejected.

    If you clear your cache and try again it lets you log in. I had the same problem.

    I am going to order this thing and hope it doesn't cancel my ESO membership. I am going to choose "no membership" assuming that it will keep what I currently have. Will update in a couple of minutes to let you know what happened.

    Okay so I purchased it and it did not cancel my membership. My reasoning was if I chose a membership it would be added on to the one I have.
  • saf227_ESO
    saf227_ESO
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    shadelon wrote: »
    It also doesn't seem to be applying the Amazon Prime 20% discount for me.

    If you ordered the Collector's Edition, the discount does not apply (Amazon Prime FAQ:https://images-na.ssl-images-amazon.com/images/G/01/vg/varia/frequentlyaskedquestions-2017._V508894602_.html).
    If you didn't order the CE, I dunno.
  • Efaya13
    Efaya13
    Wondering how to get my preorder bonus Nightmare Senche as well. I'm on Xbox, NA GT: Efaya13 and I purchased the Physical Collector's Edition on Amazon 10 minutes ago :open_mouth:
  • Linaleah
    Linaleah
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    shadelon wrote: »
    It also doesn't seem to be applying the Amazon Prime 20% discount for me.

    they stealthily changed the terms to only apply discount to regular editions, CE not included. i had a very long argument with a costumer service rep about it today. (yes I was polite, I used to work in costumer service myself, I'm not going to be a jerk to someone with no actual power, but it doesn't mean i won't pass along my dissatisfaction with the changes)

    aaanyways, yeah.. Best buy gamer club program still includes CE's in their discounts, for all its worth
    dirty worthless casual.
    Reputation is what other people know about you. Honor is what you know about yourself. Guard your honor. Let your reputation fall where it will. And outlive the ***
    Lois McMaster Bujold "A Civil Campaign"
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