Suspensions for Update 17 XP Exploit

LordSemaj

Brand new characters are leveled to max skills within days of hitting 50. The XP gain is massive.

Months and Years don't apply.

Karivaa

Some of us on Xbox we’re discussing the differences between wow and eso and one of the major differences is game masters! Where are they on Xbox policing?

Elderskrye

Kind of short, given the pass for all cloud walkers; of course I spend much time in clouds so I approve.

The more like Warcraft this game becomes, the less I play.

Thogard

This is absurd.

You can’t ban people for farming monsters when the monsters being farmed are the only way to get the only resource (tel var) to purchase the brand new storage containers that you just introduced!

ZOS:
1. Let’s put something in game that everyone will want
2. Let’s make it so the only way to buy this thing is with telvar or crowns
3. Everyone who farms tel var in the first three hours the patch goes live will get banned for three weeks!


This is NOT ok!
(And no I’m not banned)

Mureel

Chicharron wrote: »

I was in Craglorn then I get kicked out, check my email and 15 Days Vacations.

I was like WTF, I just step once in Cyrodill for 15 minutes like 2 months ago and never again, then ask to my nephew (he lives with me) and he says: oh yes the other day in Imperial City I earn like 30 CP points in 10 minutes was awesome...

Im ok with the punishment, my account my responsibility and lesson learned, no more ESO for my nephew ever, at least not with my money.

Lol account sharing also against tos- no matter where the other person lives.

I think there might be an exception for your minor children- but someone else may know better than me.

Mureel

Emma_Overload wrote: »

Commenting here in case my thread gets deleted:

I just got suspended and I don't even understand why! Why would someone with over 900 CP even pay attention to XP gains? Why didn't ZOS just close the City if there was an XP bug?

And to be fair, I see you there in IC often, so not like you just went that one time.

Ajaxduo

Thogard wrote: »

This is absurd.

You can’t ban people for farming monsters when the monsters being farmed are the only way to get the only resource (tel var) to purchase the brand new storage containers that you just introduced!

ZOS:
1. Let’s put something in game that everyone will want
2. Let’s make it so the only way to buy this thing is with telvar or crowns
3. Everyone who farms tel var in the first three hours the patch goes live will get banned for three weeks!


This is NOT ok!
(And no I’m not banned)

It is okay, it’s the TOS we all agreed to. Doesn’t matter what others think, we already accepted the small text.

To be honest I’m glad to see Zo$ taking a more stern stance on these issues. I like the idea of account resets though as punishment.

Cpt_Teemo

Thogard wrote: »

This is absurd.

You can’t ban people for farming monsters when the monsters being farmed are the only way to get the only resource (tel var) to purchase the brand new storage containers that you just introduced!

ZOS:
1. Let’s put something in game that everyone will want
2. Let’s make it so the only way to buy this thing is with telvar or crowns
3. Everyone who farms tel var in the first three hours the patch goes live will get banned for three weeks!


This is NOT ok!
(And no I’m not banned)

It was only about 3 hours of the bug anyway, 3 hours wouldn't kill you not to farm it people exploited plain and simple got what came to them, but tbh ZoS is more lienant than any MMO I currently know on the market.

Thogard

Cpt_Teemo wrote: »

Thogard wrote: »

This is absurd.

You can’t ban people for farming monsters when the monsters being farmed are the only way to get the only resource (tel var) to purchase the brand new storage containers that you just introduced!

ZOS:
1. Let’s put something in game that everyone will want
2. Let’s make it so the only way to buy this thing is with telvar or crowns
3. Everyone who farms tel var in the first three hours the patch goes live will get banned for three weeks!


This is NOT ok!
(And no I’m not banned)

It was only about 3 hours of the bug anyway, 3 hours wouldn't kill you not to farm it people exploited plain and simple got what came to them, but tbh ZoS is more lienant than any MMO I currently know on the market.

They have banned plenty of people who weren’t exploiting it though. A CP 900 buddy of mine who went there because he’s addicted to housing accessories got banned. He gained a total of 4 CP on his main before he left. Three week suspension.

Emma overload lives there. She shouldn’t have been banned either.

There are some people who abused it. But there were others who were there for completely legitimate reasons that ZOS just put in.

I mean... how else are you going to farm tel var?!

This was entrapment and the lack of focused enforcement on those who benefitted from it is sickening. People who brought lowbies to IC should not be treated the same as people who gained 4 CP while CP 900

LordSemaj

Thogard wrote: »

They have banned plenty of people who weren’t exploiting it though. A CP 900 buddy of mine who went there because he’s addicted to housing accessories got banned. He gained a total of 4 CP on his main before he left. Three week suspension.

We also cannot believe people who make such claims since discussing the facts about the suspension is something ZOS wouldn't do and people are more than capable of lying to play the victim card. Take any claims made by people suspended with a grain of salt. I've been playing online games for over 20 years and there's always that cheater that gets banned for hacking who claims he did nothing wrong or that he used to have Cheat Engine on his computer but deleted it a week ago and the game must have thought he was using it when it was really only for Minecraft.

The reasons get to be quite inventive and topics like this are prime fishing grounds for testing them out.

Thogard

LordSemaj wrote: »

Thogard wrote: »

They have banned plenty of people who weren’t exploiting it though. A CP 900 buddy of mine who went there because he’s addicted to housing accessories got banned. He gained a total of 4 CP on his main before he left. Three week suspension.

We also cannot believe people who make such claims since discussing the facts about the suspension is something ZOS wouldn't do and people are more than capable of lying to play the victim card. Take any claims made by people suspended with a grain of salt. I've been playing online games for over 20 years and there's always that cheater that gets banned for hacking who claims he did nothing wrong or that he used to have Cheat Engine on his computer but deleted it a week ago and the game must have thought he was using it when it was really only for Minecraft.

The reasons get to be quite inventive and topics like this are prime fishing grounds for testing them out.

If the IC thing had happened in isolation I’d agree with you.

But it wasn’t in isolation. It happened at the launch of the biggest incentive people have had to go to IC (excluding IC / PvP events) since the launch of the zone.

So yes, I believe a lot of the people. Because anyone who wanted one of the new storage lockers would have done exactly the same thing.

splitsand

Thogard wrote: »

LordSemaj wrote: »

Thogard wrote: »

They have banned plenty of people who weren’t exploiting it though. A CP 900 buddy of mine who went there because he’s addicted to housing accessories got banned. He gained a total of 4 CP on his main before he left. Three week suspension.

We also cannot believe people who make such claims since discussing the facts about the suspension is something ZOS wouldn't do and people are more than capable of lying to play the victim card. Take any claims made by people suspended with a grain of salt. I've been playing online games for over 20 years and there's always that cheater that gets banned for hacking who claims he did nothing wrong or that he used to have Cheat Engine on his computer but deleted it a week ago and the game must have thought he was using it when it was really only for Minecraft.

The reasons get to be quite inventive and topics like this are prime fishing grounds for testing them out.

If the IC thing had happened in isolation I’d agree with you.

But it wasn’t in isolation. It happened at the launch of the biggest incentive people have had to go to IC (excluding IC / PvP events) since the launch of the zone.

So yes, I believe a lot of the people. Because anyone who wanted one of the new storage lockers would have done exactly the same thing.

I didn't go there for the storage stuff. I went there just to farm telvar for alchemist bag's and Haikejo. I doubt there are more than a dozen or so out of the nearly 300 that are actually innocent. It just seems we got lumped into it somehow. Hopefully, ZoS rewards us for dealing with this if we are innocent.

If they don't I will be extremely disappointed.

Howevery, I can honestly say that if I knew exactly how to do the bug I probably would have gone down there with some xp scrolls and ambrosia if I planned to abuse it lol.

That's what confuses me...I gained 10-15cp (I honestly don't know the exact number ) in a few minutes, stopped playing, and reported it and I still got banned.

I don't mind losing whatever xp I gained towards skills and cp (everything I use is max). But, if I have to re grind everything for something I didn't do intentionally as a punishment I'll just uninstall

I have faith ZoS will right this wrong.

LordSemaj

Thogard wrote: »

LordSemaj wrote: »

Thogard wrote: »

They have banned plenty of people who weren’t exploiting it though. A CP 900 buddy of mine who went there because he’s addicted to housing accessories got banned. He gained a total of 4 CP on his main before he left. Three week suspension.

We also cannot believe people who make such claims since discussing the facts about the suspension is something ZOS wouldn't do and people are more than capable of lying to play the victim card. Take any claims made by people suspended with a grain of salt. I've been playing online games for over 20 years and there's always that cheater that gets banned for hacking who claims he did nothing wrong or that he used to have Cheat Engine on his computer but deleted it a week ago and the game must have thought he was using it when it was really only for Minecraft.

The reasons get to be quite inventive and topics like this are prime fishing grounds for testing them out.

If the IC thing had happened in isolation I’d agree with you.

But it wasn’t in isolation. It happened at the launch of the biggest incentive people have had to go to IC (excluding IC / PvP events) since the launch of the zone.

So yes, I believe a lot of the people. Because anyone who wanted one of the new storage lockers would have done exactly the same thing.

When new content comes out, it runs the risk of being bugged. If that bug generates excessive profit for you, it is not to be played until fixed. Going to IC is not what caused people to be banned as we still have people playing who immediately left after noticing the gains.

Yes, the solution is to not farm tel var. Just as the solution to a boss being glitched and not attacking back is to not farm the boss. Just as the solution to a quest being able to be repeatedly turned in for infinite XP is to not continue turning in the quest. Just as the solution to an item costing less than it sells for is to not buy millions of it to generate infinite profit.

Self-control and personal responsibility were the culprits here, not a bug. There's plenty of incentive to robbing a bank for the millions of dollars it offers but I would hope you exercise the restraint to not attempt it. What took place in IC was clearly written as illegal and the TOS has been quoted multiple times. Ignorance of the law is not justification to violate it and unlike reality players must acknowledge their acceptance of the terms before proceeding. You might find a bag full of a million dollars and think "anyone would have taken it" but that's just not the case either. The responsible person turns it in to the police as suspicious while the exploiter gets caught trying to spend marked bills from a heist.

The biggest incentive people have is to play responsibly to prevent account actions.

Thogard

LordSemaj wrote: »

Thogard wrote: »

LordSemaj wrote: »

Thogard wrote: »

They have banned plenty of people who weren’t exploiting it though. A CP 900 buddy of mine who went there because he’s addicted to housing accessories got banned. He gained a total of 4 CP on his main before he left. Three week suspension.

We also cannot believe people who make such claims since discussing the facts about the suspension is something ZOS wouldn't do and people are more than capable of lying to play the victim card. Take any claims made by people suspended with a grain of salt. I've been playing online games for over 20 years and there's always that cheater that gets banned for hacking who claims he did nothing wrong or that he used to have Cheat Engine on his computer but deleted it a week ago and the game must have thought he was using it when it was really only for Minecraft.

The reasons get to be quite inventive and topics like this are prime fishing grounds for testing them out.

If the IC thing had happened in isolation I’d agree with you.

But it wasn’t in isolation. It happened at the launch of the biggest incentive people have had to go to IC (excluding IC / PvP events) since the launch of the zone.

So yes, I believe a lot of the people. Because anyone who wanted one of the new storage lockers would have done exactly the same thing.

When new content comes out, it runs the risk of being bugged. If that bug generates excessive profit for you, it is not to be played until fixed. Going to IC is not what caused people to be banned as we still have people playing who immediately left after noticing the gains.

Yes, the solution is to not farm tel var. Just as the solution to a boss being glitched and not attacking back is to not farm the boss. Just as the solution to a quest being able to be repeatedly turned in for infinite XP is to not continue turning in the quest. Just as the solution to an item costing less than it sells for is to not buy millions of it to generate infinite profit.

Self-control and personal responsibility were the culprits here, not a bug. There's plenty of incentive to robbing a bank for the millions of dollars it offers but I would hope you exercise the restraint to not attempt it. What took place in IC was clearly written as illegal and the TOS has been quoted multiple times. Ignorance of the law is not justification to violate it and unlike reality players must acknowledge their acceptance of the terms before proceeding. You might find a bag full of a million dollars and think "anyone would have taken it" but that's just not the case either. The responsible person turns it in to the police as suspicious while the exploiter gets caught trying to spend marked bills from a heist.

The biggest incentive people have is to play responsibly to prevent account actions.

IC is not new content.

LordSemaj

Thogard wrote: »

LordSemaj wrote: »

Thogard wrote: »

LordSemaj wrote: »

Thogard wrote: »

They have banned plenty of people who weren’t exploiting it though. A CP 900 buddy of mine who went there because he’s addicted to housing accessories got banned. He gained a total of 4 CP on his main before he left. Three week suspension.

We also cannot believe people who make such claims since discussing the facts about the suspension is something ZOS wouldn't do and people are more than capable of lying to play the victim card. Take any claims made by people suspended with a grain of salt. I've been playing online games for over 20 years and there's always that cheater that gets banned for hacking who claims he did nothing wrong or that he used to have Cheat Engine on his computer but deleted it a week ago and the game must have thought he was using it when it was really only for Minecraft.

The reasons get to be quite inventive and topics like this are prime fishing grounds for testing them out.

If the IC thing had happened in isolation I’d agree with you.

But it wasn’t in isolation. It happened at the launch of the biggest incentive people have had to go to IC (excluding IC / PvP events) since the launch of the zone.

So yes, I believe a lot of the people. Because anyone who wanted one of the new storage lockers would have done exactly the same thing.

When new content comes out, it runs the risk of being bugged. If that bug generates excessive profit for you, it is not to be played until fixed. Going to IC is not what caused people to be banned as we still have people playing who immediately left after noticing the gains.

Yes, the solution is to not farm tel var. Just as the solution to a boss being glitched and not attacking back is to not farm the boss. Just as the solution to a quest being able to be repeatedly turned in for infinite XP is to not continue turning in the quest. Just as the solution to an item costing less than it sells for is to not buy millions of it to generate infinite profit.

Self-control and personal responsibility were the culprits here, not a bug. There's plenty of incentive to robbing a bank for the millions of dollars it offers but I would hope you exercise the restraint to not attempt it. What took place in IC was clearly written as illegal and the TOS has been quoted multiple times. Ignorance of the law is not justification to violate it and unlike reality players must acknowledge their acceptance of the terms before proceeding. You might find a bag full of a million dollars and think "anyone would have taken it" but that's just not the case either. The responsible person turns it in to the police as suspicious while the exploiter gets caught trying to spend marked bills from a heist.

The biggest incentive people have is to play responsibly to prevent account actions.

IC is not new content.

The patch was, and IC wasn't bugged, the XP gains were.

supaskrub

What does "skills reset" actually mean?..does it mean that they had all skill points and collected skyshards removed?

pattyLtd

I assume it means that any skillpoints gained during this bug will be removed.
Anything else would be way over the line.

Cpt_Teemo

Thogard wrote: »

Cpt_Teemo wrote: »

Thogard wrote: »

This is absurd.

You can’t ban people for farming monsters when the monsters being farmed are the only way to get the only resource (tel var) to purchase the brand new storage containers that you just introduced!

ZOS:
1. Let’s put something in game that everyone will want
2. Let’s make it so the only way to buy this thing is with telvar or crowns
3. Everyone who farms tel var in the first three hours the patch goes live will get banned for three weeks!


This is NOT ok!
(And no I’m not banned)

It was only about 3 hours of the bug anyway, 3 hours wouldn't kill you not to farm it people exploited plain and simple got what came to them, but tbh ZoS is more lienant than any MMO I currently know on the market.

They have banned plenty of people who weren’t exploiting it though. A CP 900 buddy of mine who went there because he’s addicted to housing accessories got banned. He gained a total of 4 CP on his main before he left. Three week suspension.

Emma overload lives there. She shouldn’t have been banned either.

There are some people who abused it. But there were others who were there for completely legitimate reasons that ZOS just put in.

I mean... how else are you going to farm tel var?!

This was entrapment and the lack of focused enforcement on those who benefitted from it is sickening. People who brought lowbies to IC should not be treated the same as people who gained 4 CP while CP 900

Then they should have stayed away from it before the shutdown

Cpt_Teemo

pattyLtd wrote: »

I assume it means that any skillpoints gained during this bug will be removed.
Anything else would be way over the line.

Tbh, I wish they would remove all excess skill points and have them do all the skyshards over again to teach them a lesson not to exploit

SecretJoy

It is unfortunate that the bug coincided with new content being released that encouraged players to be in that area.

It does seem like ZOS will be using the time of the suspensions to more thoroughly investigate each individual account, so hopefully those that truly weren't exploiting will get some sort of communication regarding that.

I do agree though that suspensions are necessary in times like this. No one has been banned yet, so perhaps we should wait and see how it all plays out before jumping to conclusions.

Cpt_Teemo

SecretJoy wrote: »

It is unfortunate that the bug coincided with new content being released that encouraged players to be in that area.

It does seem like ZOS will be using the time of the suspensions to more thoroughly investigate each individual account, so hopefully those that truly weren't exploiting will get some sort of communication regarding that.

I do agree though that suspensions are necessary in times like this. No one has been banned yet, so perhaps we should wait and see how it all plays out before jumping to conclusions.

They did mention they are handing out a few bans depending on past marks

pattyLtd

Cpt_Teemo wrote: »

pattyLtd wrote: »

I assume it means that any skillpoints gained during this bug will be removed.
Anything else would be way over the line.

Tbh, I wish they would remove all excess skill points and have them do all the skyshards over again to teach them a lesson not to exploit

Wish you strength in getting over the harm these “exploiters” caused you.

Cpt_Teemo

pattyLtd wrote: »

Cpt_Teemo wrote: »

pattyLtd wrote: »

I assume it means that any skillpoints gained during this bug will be removed.
Anything else would be way over the line.

Tbh, I wish they would remove all excess skill points and have them do all the skyshards over again to teach them a lesson not to exploit

Wish you strength in getting over the harm these “exploiters” caused you.

Cheaters are cheaters

SecretJoy

Cpt_Teemo wrote: »

SecretJoy wrote: »

It is unfortunate that the bug coincided with new content being released that encouraged players to be in that area.

It does seem like ZOS will be using the time of the suspensions to more thoroughly investigate each individual account, so hopefully those that truly weren't exploiting will get some sort of communication regarding that.

I do agree though that suspensions are necessary in times like this. No one has been banned yet, so perhaps we should wait and see how it all plays out before jumping to conclusions.

They did mention they are handing out a few bans depending on past marks

Yeah those I actually agree with. If someone has shown previous behavior of abusing exploits, then absolutely ban them. No one is going to be afraid of doing it unless they actually punish people.

ol_BANK_lo

ZOS_GinaBruno wrote: »

Last Monday when we launched Update 17, an exploit was found allowing players to earn much more experience than intended – upwards of millions per kill. As a result, we have just suspended a total of 276 ESO PC accounts that we found were abusing this bug. During our investigation, we took into account that some players may not have immediately noticed the bug, and it was possible they were not intentionally exploiting. The suspended accounts were those that undoubtedly took advantage of the situation. These accounts will remain suspended until the morning of March 5, and we will be removing all excess Champion Points from the account and resetting all skills.

As a reminder to everyone, the ZeniMax Terms of Services states that you will not exploit any bug or abuse any game system, and are expected to report any discovered exploit to us. Abusing a bug will put your account at risk for a suspension or permanent ban from ESO.

I'm all for banning/suspending for certain things, but why is it the players' fault you have bad programming, poor or non-existent quality control, and introduce bugs at every patch? Why not just patch it and move on?

When people spent a week straight farming AP during double AP week, you gave 3-day suspensions and let them keep the AP. That was a week straight. Now you give 2 weeks and take away the XP earned. When people sniped vMoL HM, it took months of people complaining for you to do anything, and it is STILL an exploit...what in the world!?!?? But when Asylum came out, you banned people immediately and fixed it.

I was happy about Maw and AS bans, but at the same time the inconsistency of ZOS to be able to regulate and code their own game makes it wrong. One moment it's a 3 day ban for a week of doing something and keeping AP. The next it's 2 weeks for a couple of hours of doing something AND losing XP. One moment people are spending months and years exploiting a trial bug (to this day), and only doing something when the wheel gets squeaking enough...with many people keeping skins and titles. The next you instantly ban.

How about you just fix the bug immediately. If someone benefited, at least it will be very few. You spend more time chasing down and punishing people for YOUR mistakes than if you just fixed the bug/exploit. These double standards and punishing for your inabilities is just wrong.

Cpt_Teemo

BANK_IT_HERE wrote: »

ZOS_GinaBruno wrote: »

Last Monday when we launched Update 17, an exploit was found allowing players to earn much more experience than intended – upwards of millions per kill. As a result, we have just suspended a total of 276 ESO PC accounts that we found were abusing this bug. During our investigation, we took into account that some players may not have immediately noticed the bug, and it was possible they were not intentionally exploiting. The suspended accounts were those that undoubtedly took advantage of the situation. These accounts will remain suspended until the morning of March 5, and we will be removing all excess Champion Points from the account and resetting all skills.

As a reminder to everyone, the ZeniMax Terms of Services states that you will not exploit any bug or abuse any game system, and are expected to report any discovered exploit to us. Abusing a bug will put your account at risk for a suspension or permanent ban from ESO.

I'm all for banning/suspending for certain things, but why is it the players' fault you have bad programming, poor or non-existent quality control, and introduce bugs at every patch? Why not just patch it and move on?

When people spent a week straight farming AP during double AP week, you gave 3-day suspensions and let them keep the AP. That was a week straight. Now you give 2 weeks and take away the XP earned. When people sniped vMoL HM, it took months of people complaining for you to do anything, and it is STILL an exploit...what in the world!?!?? But when Asylum came out, you banned people immediately and fixed it.

I was happy about Maw and AS bans, but at the same time the inconsistency of ZOS to be able to regulate and code their own game makes it wrong. One moment it's a 3 day ban for a week of doing something and keeping AP. The next it's 2 weeks for a couple of hours of doing something AND losing XP. One moment people are spending months and years exploiting a trial bug (to this day), and only doing something when the wheel gets squeaking enough...with many people keeping skins and titles. The next you instantly ban.

How about you just fix the bug immediately. If someone benefited, at least it will be very few. You spend more time chasing down and punishing people for YOUR mistakes than if you just fixed the bug/exploit. These double standards and punishing for your inabilities is just wrong.

It's not the players fault for bad coding, it's the players fault for disobeying a legally signed ToS.

Dojohoda

I entered IC to check the price of the storage chests and then left. I was unaware of the xp bug and I'm glad I decided not to grind. I figured it'd be too crowded.

VaranisArano

BANK_IT_HERE wrote: »

ZOS_GinaBruno wrote: »

Last Monday when we launched Update 17, an exploit was found allowing players to earn much more experience than intended – upwards of millions per kill. As a result, we have just suspended a total of 276 ESO PC accounts that we found were abusing this bug. During our investigation, we took into account that some players may not have immediately noticed the bug, and it was possible they were not intentionally exploiting. The suspended accounts were those that undoubtedly took advantage of the situation. These accounts will remain suspended until the morning of March 5, and we will be removing all excess Champion Points from the account and resetting all skills.

As a reminder to everyone, the ZeniMax Terms of Services states that you will not exploit any bug or abuse any game system, and are expected to report any discovered exploit to us. Abusing a bug will put your account at risk for a suspension or permanent ban from ESO.

I'm all for banning/suspending for certain things, but why is it the players' fault you have bad programming, poor or non-existent quality control, and introduce bugs at every patch? Why not just patch it and move on?

Since the rest of your quote was basically a history of ZOS gradually getting tougher on cheating and exploiting and you complaining that ZOS therefore isn't being consistent over time (what? really?), I'm going to focus on the first part or this.

Is it the players' fault that ZOS had bad programming, a big problem with the quality control, and introduced a bug? NOPE.

Is it the players' fault that when they encountered the fruits of said bad programming and the bug, that they didn't follow the TOS and the COde of Conduct they agreed to that specifically says they need to report the bug and stop doing whatever is causing the bug? YEP.

Why do so many people think that because ZOS makes a mistake it absolves players of following the TOS and COC that specifically say that we won't take advantage of ZOS' mistakes?

Edited to add the word "didn't" in a rather crucial spot.

Cpt_Teemo

VaranisArano wrote: »

BANK_IT_HERE wrote: »

ZOS_GinaBruno wrote: »

Last Monday when we launched Update 17, an exploit was found allowing players to earn much more experience than intended – upwards of millions per kill. As a result, we have just suspended a total of 276 ESO PC accounts that we found were abusing this bug. During our investigation, we took into account that some players may not have immediately noticed the bug, and it was possible they were not intentionally exploiting. The suspended accounts were those that undoubtedly took advantage of the situation. These accounts will remain suspended until the morning of March 5, and we will be removing all excess Champion Points from the account and resetting all skills.

As a reminder to everyone, the ZeniMax Terms of Services states that you will not exploit any bug or abuse any game system, and are expected to report any discovered exploit to us. Abusing a bug will put your account at risk for a suspension or permanent ban from ESO.

I'm all for banning/suspending for certain things, but why is it the players' fault you have bad programming, poor or non-existent quality control, and introduce bugs at every patch? Why not just patch it and move on?

Since the rest of your quote was basically a history of ZOS gradually getting tougher on cheating and exploiting and you complaining that ZOS therefore isn't being consistent over time (what? really?), I'm going to focus on the first part or this.

Is it the players' fault that ZOS had bad programming, a big problem with the quality control, and introduced a bug? NOPE.

Is it the players' fault that when they encountered the fruits of said bad programming and the bug, that they follow the TOS and the COde of Conduct they agreed to that specifically says they need to report the bug and stop doing whatever is causing the bug? YEP.

Why do so many people think that because ZOS makes a mistake it absolves players of following the TOS and COC that specifically say that we won't take advantage of ZOS' mistakes?

Same goes for all mmo's ^

DieAlteHexe

BANK_IT_HERE wrote: »

ZOS_GinaBruno wrote: »

Last Monday when we launched Update 17, an exploit was found allowing players to earn much more experience than intended – upwards of millions per kill. As a result, we have just suspended a total of 276 ESO PC accounts that we found were abusing this bug. During our investigation, we took into account that some players may not have immediately noticed the bug, and it was possible they were not intentionally exploiting. The suspended accounts were those that undoubtedly took advantage of the situation. These accounts will remain suspended until the morning of March 5, and we will be removing all excess Champion Points from the account and resetting all skills.

As a reminder to everyone, the ZeniMax Terms of Services states that you will not exploit any bug or abuse any game system, and are expected to report any discovered exploit to us. Abusing a bug will put your account at risk for a suspension or permanent ban from ESO.

I'm all for banning/suspending for certain things, but why is it the players' fault you have bad programming, poor or non-existent quality control, and introduce bugs at every patch? Why not just patch it and move on?

When people spent a week straight farming AP during double AP week, you gave 3-day suspensions and let them keep the AP. That was a week straight. Now you give 2 weeks and take away the XP earned. When people sniped vMoL HM, it took months of people complaining for you to do anything, and it is STILL an exploit...what in the world!?!?? But when Asylum came out, you banned people immediately and fixed it.

I was happy about Maw and AS bans, but at the same time the inconsistency of ZOS to be able to regulate and code their own game makes it wrong. One moment it's a 3 day ban for a week of doing something and keeping AP. The next it's 2 weeks for a couple of hours of doing something AND losing XP. One moment people are spending months and years exploiting a trial bug (to this day), and only doing something when the wheel gets squeaking enough...with many people keeping skins and titles. The next you instantly ban.

How about you just fix the bug immediately. If someone benefited, at least it will be very few. You spend more time chasing down and punishing people for YOUR mistakes than if you just fixed the bug/exploit. These double standards and punishing for your inabilities is just wrong.

To answer the bolded above...

It is the players' fault for taking advantage of a bug. It's not their fault the bug exists but they are responsible for

VaranisArano wrote: »

BANK_IT_HERE wrote: »

ZOS_GinaBruno wrote: »

Last Monday when we launched Update 17, an exploit was found allowing players to earn much more experience than intended – upwards of millions per kill. As a result, we have just suspended a total of 276 ESO PC accounts that we found were abusing this bug. During our investigation, we took into account that some players may not have immediately noticed the bug, and it was possible they were not intentionally exploiting. The suspended accounts were those that undoubtedly took advantage of the situation. These accounts will remain suspended until the morning of March 5, and we will be removing all excess Champion Points from the account and resetting all skills.

As a reminder to everyone, the ZeniMax Terms of Services states that you will not exploit any bug or abuse any game system, and are expected to report any discovered exploit to us. Abusing a bug will put your account at risk for a suspension or permanent ban from ESO.

I'm all for banning/suspending for certain things, but why is it the players' fault you have bad programming, poor or non-existent quality control, and introduce bugs at every patch? Why not just patch it and move on?

Since the rest of your quote was basically a history of ZOS gradually getting tougher on cheating and exploiting and you complaining that ZOS therefore isn't being consistent over time (what? really?), I'm going to focus on the first part or this.

Is it the players' fault that ZOS had bad programming, a big problem with the quality control, and introduced a bug? NOPE.

Is it the players' fault that when they encountered the fruits of said bad programming and the bug, that they didn't follow the TOS and the COde of Conduct they agreed to that specifically says they need to report the bug and stop doing whatever is causing the bug? YEP.

Why do so many people think that because ZOS makes a mistake it absolves players of following the TOS and COC that specifically say that we won't take advantage of ZOS' mistakes?

Edited to add the word "didn't" in a rather crucial spot.

Because it exonerates them from any personal responsibility. They can (and boy are they) claim that "they were just playing the game". It's almost amusing how hare-brained that position is.