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Suspensions for Update 17 XP Exploit

  • DieAlteHexe
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    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Try to understand that pretty much everyone who gets caught pleads innocence. It's a very, very rare occurrence for people to say: "Yeah, you got me.". So, folks are likely to be pretty cynical when it comes to things like this.

    I sincerely hope that you get it sorted with ZMax.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Elsonso
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    A_G_G_R_O wrote: »
    For those worries that folks that did so lightly got off free this is not the case. Had people I know who only earned 20 to 30 cp and got the hammer. Even folks at cp cap who didn’t even need cp got the hammer.

    This bugs me. "only earned 20 to 30 CP". It makes it sound like some sort of gnat that gets swatted daily. Get up in the morning, yawn, scratch out a quick 20 to 30 CP before breakfast, then off to work.

    I mean, we are talking 20 to 30 CP over a span of about 6 hours, tops. I hardly think that the word "only" applies.
    monktoasty wrote: »
    Oh please..cheating is cheating than why are so many bots running around?

    Bots don't usually get just suspensions, they get a permanent ban. These couple hundred are catching a break, compared to the bots.
    pattyLtd wrote: »
    But yea its totally normal that we as the customers have to be on our guards and watch our stats like hawks to make sure we are not suffering from a bug.

    Like hawks? This is not some pebble on the ground. This is a boulder. Mr Magoo can find it. For most people we are talking "kill a mob, get CP". Even the very high CP players (2100+) could see new CP every minute or two. This is so far outside of normal, that it is absolutely necessary to be running with all XP and CP notifications blocked just to be unaware that something is wrong. Granted, it can happen, but that is well outside the norm for this sort of thing.

    The bug is ZOS's fault, but how players react when they encounter a bug of this magnitude, that is on the player.

    Edited by Elsonso on February 20, 2018 12:12PM
  • Lettigall
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    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Then you should ask ZOS to add flashing lights and loud music after getting CP point, if you couldn't notice rapid CP gain.

    I get that new players could exploit by accident, but I don't believe that veteran players didn't notice that something is fishy.

    Some men just want to watch the world burn... I just want a cold beer!
  • GreenhaloX
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    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Try to understand that pretty much everyone who gets caught pleads innocence. It's a very, very rare occurrence for people to say: "Yeah, you got me.". So, folks are likely to be pretty cynical when it comes to things like this.

    I sincerely hope that you get it sorted with ZMax.

    Just like those speeders got caught by the police. Ha ha.

    Yeah, ok, how can you not notice a mil xp per kill? Come on, man..
  • Kalitas
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    I understand both sides to this situation. I understand that the TOS says you're not supposed to exploit a bug. I understand ZOS feels the need to do this to prevent future exploitation. I also find it ridiculous that this would be considered a strike against someone for playing your game. Maybe people have forgotten that gamers are just that. They game. They game the system. Some of the most clever gamers are the ones that discover the exploits in the first place. I believe it would be a horrible move to permanently ban any of these accounts for an exploit that was left/coded into the game and sent to prod. It is most certainly ZOS' choice there, it's their game. I would just advise they think this one through. If amazon screws up and sets a price at $1 when it should clearly be $50, do they ban the people that purchased the obviously exploited item? No, they either honor the orders because they screwed up or deny them and set the price correctly. Either way, any of the accounts that get permabanned I say congrats. Your wallets will be happy as long as you avoid purchasing another account.

    EDIT: My account is unaffected by these suspensions, I play in IC quite often but was not online at the time. It's concerning to me that I would need to stop playing if I came across a situation like this for fear of a permaban. For literally playing the game I pay for. These people weren't using third party tools to hack. They were literally just playing the game as it was presented on live servers.
    Edited by Kalitas on February 20, 2018 12:44PM
    @Kevin-G | Ajani | Wü-Tang Clan
  • Turelus
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    Kalitas wrote: »
    I understand both sides to this situation. I understand that the TOS says you're not supposed to exploit a bug. I understand ZOS feels the need to do this to prevent future exploitation. I also find it ridiculous that this would be considered a strike against someone for playing your game. Maybe people have forgotten that gamers are just that. They game. They game the system. Some of the most clever gamers are the ones that discover the exploits in the first place. I believe it would be a horrible move to permanently ban any of these accounts for an exploit that was left/coded into the game and sent to prod. It is most certainly ZOS' choice there, it's their game. I would just advise they think this one through. If amazon screws up and sets a price at $1 when it should clearly be $50, do they ban the people that purchased the obviously exploited item? No, they either honor the orders because they screwed up or deny them and set the price correctly. Either way, any of the accounts that get permabanned I say congrats. Your wallets will be happy as long as you avoid purchasing another account.
    All of this would be fine, if it wasn't an online game where players expect an even playing field.

    Whilst this isn't an esport game or something super competitive leader boards in most areas when it comes to online gaming most players want to play on the same fair and even playing field as everyone else.

    You're also clearly overlooking the information we've been given. Those who reaches a threshold ZOS believes warrants exploiting and intentional use have been suspended (not banned) and will receive a warning, if they don't ever exploit again they'll be fine. Those who are repeat offenders when it comes to exploits may receive permanent bans.

    We're talking about giving bans to the people who are constantly trying to cheat the game for their own gains, not someone who just happened to be in IC on patch day.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Lettigall
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    GreenhaloX wrote: »
    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Try to understand that pretty much everyone who gets caught pleads innocence. It's a very, very rare occurrence for people to say: "Yeah, you got me.". So, folks are likely to be pretty cynical when it comes to things like this.

    I sincerely hope that you get it sorted with ZMax.

    Just like those speeders got caught by the police. Ha ha.

    Yeah, ok, how can you not notice a mil xp per kill? Come on, man..

    It's Bayerische Motoren Werke AG(BMW) fault that I got speeding ticket, they didn't prevent me for going over speed limit!!! I'm a victim!
    Some men just want to watch the world burn... I just want a cold beer!
  • DieAlteHexe
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    Kalitas wrote: »
    I understand both sides to this situation. I understand that the TOS says you're not supposed to exploit a bug. I understand ZOS feels the need to do this to prevent future exploitation. I also find it ridiculous that this would be considered a strike against someone for playing your game. Maybe people have forgotten that gamers are just that. They game. They game the system. Some of the most clever gamers are the ones that discover the exploits in the first place. I believe it would be a horrible move to permanently ban any of these accounts for an exploit that was left/coded into the game and sent to prod. It is most certainly ZOS' choice there, it's their game. I would just advise they think this one through. If amazon screws up and sets a price at $1 when it should clearly be $50, do they ban the people that purchased the obviously exploited item? No, they either honor the orders because they screwed up or deny them and set the price correctly. Either way, any of the accounts that get permabanned I say congrats. Your wallets will be happy as long as you avoid purchasing another account.

    EDIT: My account is unaffected by these suspensions, I play in IC quite often but was not online at the time. It's concerning to me that I would need to stop playing if I came across a situation like this for fear of a permaban. For literally playing the game I pay for. These people weren't using third party tools to hack. They were literally just playing the game as it was presented on live servers.

    Aye they do but that doesn't make it right once it's live code. That's the sort of thing to do in beta or test. Find it, if they feel brave (on live servers) test it to make sure and then report it. Don't continue to take advantage of it which is apparently what happened here ostensibly in their hundreds.

    As for Amazon? I don't know which one you order from but last time I saw them goof royally (DE) they absolutely DID NOT honour the price. They cancelled orders and corrected their error.

    And your last sentence; yes they were playing the game but they were also taking advantage of an exploit. That a bug made it to live is nothing unusual for any game, MMO or not. The difference is taking advantage of that bug which then plops it straight into exploit-land.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Kalitas
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    Turelus wrote: »
    Kalitas wrote: »
    I understand both sides to this situation. I understand that the TOS says you're not supposed to exploit a bug. I understand ZOS feels the need to do this to prevent future exploitation. I also find it ridiculous that this would be considered a strike against someone for playing your game. Maybe people have forgotten that gamers are just that. They game. They game the system. Some of the most clever gamers are the ones that discover the exploits in the first place. I believe it would be a horrible move to permanently ban any of these accounts for an exploit that was left/coded into the game and sent to prod. It is most certainly ZOS' choice there, it's their game. I would just advise they think this one through. If amazon screws up and sets a price at $1 when it should clearly be $50, do they ban the people that purchased the obviously exploited item? No, they either honor the orders because they screwed up or deny them and set the price correctly. Either way, any of the accounts that get permabanned I say congrats. Your wallets will be happy as long as you avoid purchasing another account.
    All of this would be fine, if it wasn't an online game where players expect an even playing field.

    Whilst this isn't an esport game or something super competitive leader boards in most areas when it comes to online gaming most players want to play on the same fair and even playing field as everyone else.

    You're also clearly overlooking the information we've been given. Those who reaches a threshold ZOS believes warrants exploiting and intentional use have been suspended (not banned) and will receive a warning, if they don't ever exploit again they'll be fine. Those who are repeat offenders when it comes to exploits may receive permanent bans.

    We're talking about giving bans to the people who are constantly trying to cheat the game for their own gains, not someone who just happened to be in IC on patch day.

    But you see this is where I see some false information. I know someone personally who was in IC on patch day because they had recently been enjoying the area and farming tel var there. They saw the XP they got and just got excited so they continued to play the game the way they were enjoying it. His account is now suspended. I know it's a first offense for him and it will not be a permaban but still. A newer player, never goes on the forums, honestly didn't know it was a suspendable/bannable offense, was actually enjoying IC has now had his account suspended for playing the game in an area he liked.
    @Kevin-G | Ajani | Wü-Tang Clan
  • Elsonso
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    Kalitas wrote: »
    I understand both sides to this situation. I understand that the TOS says you're not supposed to exploit a bug. I understand ZOS feels the need to do this to prevent future exploitation. I also find it ridiculous that this would be considered a strike against someone for playing your game. Maybe people have forgotten that gamers are just that. They game. They game the system. Some of the most clever gamers are the ones that discover the exploits in the first place.

    This is great when it is a solo game and it is just you and your dog next to you. By all means, "game the system". Install mods that change XP, monster HP, and whatever else you want. Don't like how much damage Radscorpions do? Easily fixed.

    This isn't the same when playing with others.
  • DieAlteHexe
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    Kalitas wrote: »
    Turelus wrote: »
    Kalitas wrote: »
    I understand both sides to this situation. I understand that the TOS says you're not supposed to exploit a bug. I understand ZOS feels the need to do this to prevent future exploitation. I also find it ridiculous that this would be considered a strike against someone for playing your game. Maybe people have forgotten that gamers are just that. They game. They game the system. Some of the most clever gamers are the ones that discover the exploits in the first place. I believe it would be a horrible move to permanently ban any of these accounts for an exploit that was left/coded into the game and sent to prod. It is most certainly ZOS' choice there, it's their game. I would just advise they think this one through. If amazon screws up and sets a price at $1 when it should clearly be $50, do they ban the people that purchased the obviously exploited item? No, they either honor the orders because they screwed up or deny them and set the price correctly. Either way, any of the accounts that get permabanned I say congrats. Your wallets will be happy as long as you avoid purchasing another account.
    All of this would be fine, if it wasn't an online game where players expect an even playing field.

    Whilst this isn't an esport game or something super competitive leader boards in most areas when it comes to online gaming most players want to play on the same fair and even playing field as everyone else.

    You're also clearly overlooking the information we've been given. Those who reaches a threshold ZOS believes warrants exploiting and intentional use have been suspended (not banned) and will receive a warning, if they don't ever exploit again they'll be fine. Those who are repeat offenders when it comes to exploits may receive permanent bans.

    We're talking about giving bans to the people who are constantly trying to cheat the game for their own gains, not someone who just happened to be in IC on patch day.

    But you see this is where I see some false information. I know someone personally who was in IC on patch day because they had recently been enjoying the area and farming tel var there. They saw the XP they got and just got excited so they continued to play the game the way they were enjoying it. His account is now suspended. I know it's a first offense for him and it will not be a permaban but still. A newer player, never goes on the forums, honestly didn't know it was a suspendable/bannable offense, was actually enjoying IC has now had his account suspended for playing the game in an area he liked.

    Didn't it occur to him that the switch from whatever CP xp he'd been gaining to the stupendous numbers he suddenly was getting might be a bit...suspicious? He got "excited" which means he noticed the massive increase. I guess lesson learned under the category of "if it seems too good to be true, it probably isn't true".

    And he didn't get suspended for playing in an area he liked, he got caught in the net for people exploiting. He should reply to his email that he received for exploiting and discuss it with them. Who knows, they might take mercy. I guess it comes down to how much he gained and how long he was doing it.


    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • pod88kk
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    Good job, now on to the bots & people account sharing on Xbox for VMA runs and titles for cash

    Edit for spelling
    Edited by pod88kk on February 20, 2018 1:08PM
  • Turelus
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    Kalitas wrote: »
    Turelus wrote: »
    Kalitas wrote: »
    I understand both sides to this situation. I understand that the TOS says you're not supposed to exploit a bug. I understand ZOS feels the need to do this to prevent future exploitation. I also find it ridiculous that this would be considered a strike against someone for playing your game. Maybe people have forgotten that gamers are just that. They game. They game the system. Some of the most clever gamers are the ones that discover the exploits in the first place. I believe it would be a horrible move to permanently ban any of these accounts for an exploit that was left/coded into the game and sent to prod. It is most certainly ZOS' choice there, it's their game. I would just advise they think this one through. If amazon screws up and sets a price at $1 when it should clearly be $50, do they ban the people that purchased the obviously exploited item? No, they either honor the orders because they screwed up or deny them and set the price correctly. Either way, any of the accounts that get permabanned I say congrats. Your wallets will be happy as long as you avoid purchasing another account.
    All of this would be fine, if it wasn't an online game where players expect an even playing field.

    Whilst this isn't an esport game or something super competitive leader boards in most areas when it comes to online gaming most players want to play on the same fair and even playing field as everyone else.

    You're also clearly overlooking the information we've been given. Those who reaches a threshold ZOS believes warrants exploiting and intentional use have been suspended (not banned) and will receive a warning, if they don't ever exploit again they'll be fine. Those who are repeat offenders when it comes to exploits may receive permanent bans.

    We're talking about giving bans to the people who are constantly trying to cheat the game for their own gains, not someone who just happened to be in IC on patch day.

    But you see this is where I see some false information. I know someone personally who was in IC on patch day because they had recently been enjoying the area and farming tel var there. They saw the XP they got and just got excited so they continued to play the game the way they were enjoying it. His account is now suspended. I know it's a first offense for him and it will not be a permaban but still. A newer player, never goes on the forums, honestly didn't know it was a suspendable/bannable offense, was actually enjoying IC has now had his account suspended for playing the game in an area he liked.
    Then have that player reply to their suspension email and explain they were a new player.

    If they're legitimately a new player and didn't understand what was happening, don't have a forums account and act politely they might be able to have a conversation with ZOS and appeal it.
    However on some level your friend must have stopped to wonder if getting the values of XP he was should be happening, as well as notice others in chat or the area talking about how things were not working as intended.

    It's not the players which need to be convinced though, as others have said in this thread whenever suspension or bans happen people always claim innocence and we can't decide that, only ZOS can if they're contacted and conversed with in the correct way.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Demion
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    Good work and seems like a good decision with both suspension and roll back of CP.
    Edited by Demion on February 20, 2018 2:01PM
    @darksenechal - EU PC - Demion Samenel - Templar "The Reluctant Hero of Tamriel"
  • A_G_G_R_O
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    Cpt_Teemo wrote: »
    A_G_G_R_O wrote: »
    For those worries that folks that did so lightly got off free this is not the case. Had people I know who only earned 20 to 30 cp and got the hammer. Even folks at cp cap who didn’t even need cp got the hammer.

    As been told before so many times, doesn't matter what bug it is, its breaking ToS and your abusing that bug.

    I’m not descrediting that logic, I’m just asking the zealots sharpening their axes to calm down and realize those that exploited maliciously did indeed get banned. This game community already harbors enough unwarranted toxicity towards potential macro/exploiters/ and cheaters it’s damn near analogous to McCarthyism and the Red scare.
  • Rex-Umbra
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    Good job ZOS, when will botters get proberly investigated and dealt with. Those with 1000s of dreugh wax and millions of gold. Maybe look at those mass harvest numbers and refining unrealistic amouts over an extended period.
    Xbox GT: Rex Umbrah
    GM of IMPERIUM since 2015.
  • GreenhaloX
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    Lettigall wrote: »
    GreenhaloX wrote: »
    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Try to understand that pretty much everyone who gets caught pleads innocence. It's a very, very rare occurrence for people to say: "Yeah, you got me.". So, folks are likely to be pretty cynical when it comes to things like this.

    I sincerely hope that you get it sorted with ZMax.

    Just like those speeders got caught by the police. Ha ha.

    Yeah, ok, how can you not notice a mil xp per kill? Come on, man..

    It's Bayerische Motoren Werke AG(BMW) fault that I got speeding ticket, they didn't prevent me for going over speed limit!!! I'm a victim!

    For you and the plethora of other lead-footers.. the Autobahn, or your local nearby speedway or track. You can't go wrong there. Ha ha
  • Cpt_Teemo
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    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Then send a ticket in for appeal
  • altemriel
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    nice!!
  • soldierofzion82
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    Right on.

    I even noticed some bot trains missing from usual locations I see when out skyshard hunting on new toons for Kyne.

    I've also noticed kill reports where people are getting off multiple moves per second that are not "instant" abilities.

    What exploiting is going on in these cases?

    I'm just glad ZOS is active about shutting down cheaters. :smiley:
  • jcaceresw
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    I expected a permaban to them. However, since you only put them a 2 week ban, the skill reset is not enough. Delete everything in their accounts (toons, CP and collectibles) and all will be ok. They should start over because of their actions.
    Edited by jcaceresw on February 20, 2018 3:19PM
  • VaranisArano
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    Kalitas wrote: »
    Turelus wrote: »
    Kalitas wrote: »
    I understand both sides to this situation. I understand that the TOS says you're not supposed to exploit a bug. I understand ZOS feels the need to do this to prevent future exploitation. I also find it ridiculous that this would be considered a strike against someone for playing your game. Maybe people have forgotten that gamers are just that. They game. They game the system. Some of the most clever gamers are the ones that discover the exploits in the first place. I believe it would be a horrible move to permanently ban any of these accounts for an exploit that was left/coded into the game and sent to prod. It is most certainly ZOS' choice there, it's their game. I would just advise they think this one through. If amazon screws up and sets a price at $1 when it should clearly be $50, do they ban the people that purchased the obviously exploited item? No, they either honor the orders because they screwed up or deny them and set the price correctly. Either way, any of the accounts that get permabanned I say congrats. Your wallets will be happy as long as you avoid purchasing another account.
    All of this would be fine, if it wasn't an online game where players expect an even playing field.

    Whilst this isn't an esport game or something super competitive leader boards in most areas when it comes to online gaming most players want to play on the same fair and even playing field as everyone else.

    You're also clearly overlooking the information we've been given. Those who reaches a threshold ZOS believes warrants exploiting and intentional use have been suspended (not banned) and will receive a warning, if they don't ever exploit again they'll be fine. Those who are repeat offenders when it comes to exploits may receive permanent bans.

    We're talking about giving bans to the people who are constantly trying to cheat the game for their own gains, not someone who just happened to be in IC on patch day.

    But you see this is where I see some false information. I know someone personally who was in IC on patch day because they had recently been enjoying the area and farming tel var there. They saw the XP they got and just got excited so they continued to play the game the way they were enjoying it. His account is now suspended. I know it's a first offense for him and it will not be a permaban but still. A newer player, never goes on the forums, honestly didn't know it was a suspendable/bannable offense, was actually enjoying IC has now had his account suspended for playing the game in an area he liked.

    Everyone who sees a bug and decides to keep reaping the benefit of said bug always has a reason for why they saw a bug, failed to report it and indeed kept playing and using that bug.

    If they really think that reason is good enough, take it up with ZOS on their appeal. Appealing to the forums is not going to help. We're the peanut gallery, ZOS makes the actual decisions. So save the excuses for ZOS.

    Otherwise, I expect that a player experienced enough to be in the Imperial City (over level 10) knows full well that 1.9 million exp per kill is not at all usual for the game.
  • splitsand
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    [/quote]But you see this is where I see some false information. I know someone personally who was in IC on patch day because they had recently been enjoying the area and farming tel var there. They saw the XP they got and just got excited so they continued to play the game the way they were enjoying it. His account is now suspended. I know it's a first offense for him and it will not be a permaban but still. A newer player, never goes on the forums, honestly didn't know it was a suspendable/bannable offense, was actually enjoying IC has now had his account suspended for playing the game in an area he liked.[/quote]

    [/quote]Everyone who sees a bug and decides to keep reaping the benefit of said bug always has a reason for why they saw a bug, failed to report it and indeed kept playing and using that bug.

    If they really think that reason is good enough, take it up with ZOS on their appeal. Appealing to the forums is not going to help. We're the peanut gallery, ZOS makes the actual decisions. So save the excuses for ZOS.

    Otherwise, I expect that a player experienced enough to be in the Imperial City (over level 10) knows full well that 1.9 million exp per kill is not at all usual for the game.[/quote]

    This is the boat that I am in :( . Been frequenting IC for a few weeks and enjoying it (hopefully they check my account history). Was playing solo (I'm 99% sure the bug was for groups only) and had no idea. After gaining about 10-15cp I realized something was off and immediately logged off and reported it on the forums. You must realize I am around 500 cp and frequently gain CP with 2mil plus enlightenment and seeing one or 2 cp gained seems normal. Which is why when I saw it climb to around 10 I got off.

    The bugged XP I saw was 100k ish, never saw any of this 1.9 million (maybe that was people with xp boosts who knew they were exploiting?). I frequently glance at my xp and everything seemed to be normal that day giving around 2-3k per mob.

    I would be devastated if my account was wiped for something I had no control over. I'm upset enough that I have received a ban for supposedly doing everything the right way (logging off, staying away and reporting). I just can't understand how I was one of the 276 who was "for sure exploiting."

    :(
    Edited by splitsand on February 20, 2018 3:29PM
  • Elsonso
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    splitsand wrote: »
    This is the boat that I am in :( . Been frequenting IC for a few weeks and enjoying it (hopefully they check my account history). Was playing solo (I'm 99% sure the bug was for groups only) and had no idea. After gaining about 10-15cp I realized something was off and immediately logged off and reported it on the forums.

    I would be devastated if my account was wiped for something I had no control over. I'm upset enough that I have received a ban for supposedly doing everything the right way (logging off, staying away and reporting). I just can't understand how I was one of the 276 who was "for sure exploiting."

    I doubt your account will get wiped, but that is not up to us. However, I do want to say that reporting an exploit in the forum is not really reporting it. For that, I suggest using the in-game bug report and reporting an exploit, then describe the problem and why you noticed it.

    I can't say whether this will save you from a "demerit" on your account. Seems to me that if someone stops and reports, then stays away, that is sort of the type of people I would think they should want to keep around. It is the ones that just keep going for as long as possible that they need to get out of the game.
  • splitsand
    splitsand
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    splitsand wrote: »
    This is the boat that I am in :( . Been frequenting IC for a few weeks and enjoying it (hopefully they check my account history). Was playing solo (I'm 99% sure the bug was for groups only) and had no idea. After gaining about 10-15cp I realized something was off and immediately logged off and reported it on the forums.

    I would be devastated if my account was wiped for something I had no control over. I'm upset enough that I have received a ban for supposedly doing everything the right way (logging off, staying away and reporting). I just can't understand how I was one of the 276 who was "for sure exploiting."

    I doubt your account will get wiped, but that is not up to us. However, I do want to say that reporting an exploit in the forum is not really reporting it. For that, I suggest using the in-game bug report and reporting an exploit, then describe the problem and why you noticed it.

    I can't say whether this will save you from a "demerit" on your account. Seems to me that if someone stops and reports, then stays away, that is sort of the type of people I would think they should want to keep around. It is the ones that just keep going for as long as possible that they need to get out of the game.

    I didn't even know there was an in game option to report bugs.
    Edited by splitsand on February 20, 2018 4:02PM
  • VaranisArano
    VaranisArano
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    splitsand wrote: »
    splitsand wrote: »
    This is the boat that I am in :( . Been frequenting IC for a few weeks and enjoying it (hopefully they check my account history). Was playing solo (I'm 99% sure the bug was for groups only) and had no idea. After gaining about 10-15cp I realized something was off and immediately logged off and reported it on the forums.

    I would be devastated if my account was wiped for something I had no control over. I'm upset enough that I have received a ban for supposedly doing everything the right way (logging off, staying away and reporting). I just can't understand how I was one of the 276 who was "for sure exploiting."

    I doubt your account will get wiped, but that is not up to us. However, I do want to say that reporting an exploit in the forum is not really reporting it. For that, I suggest using the in-game bug report and reporting an exploit, then describe the problem and why you noticed it.

    I can't say whether this will save you from a "demerit" on your account. Seems to me that if someone stops and reports, then stays away, that is sort of the type of people I would think they should want to keep around. It is the ones that just keep going for as long as possible that they need to get out of the game.

    I didn't even know there was an in game option to report bugs.

    In the help menu, you've got several options. I prefer Ask for Help, because that way I get an actual email from ZOS that I can then respond to to usually get me in touch with an actual person. There's also /bug.
  • Elsonso
    Elsonso
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    splitsand wrote: »
    splitsand wrote: »
    This is the boat that I am in :( . Been frequenting IC for a few weeks and enjoying it (hopefully they check my account history). Was playing solo (I'm 99% sure the bug was for groups only) and had no idea. After gaining about 10-15cp I realized something was off and immediately logged off and reported it on the forums.

    I would be devastated if my account was wiped for something I had no control over. I'm upset enough that I have received a ban for supposedly doing everything the right way (logging off, staying away and reporting). I just can't understand how I was one of the 276 who was "for sure exploiting."

    I doubt your account will get wiped, but that is not up to us. However, I do want to say that reporting an exploit in the forum is not really reporting it. For that, I suggest using the in-game bug report and reporting an exploit, then describe the problem and why you noticed it.

    I can't say whether this will save you from a "demerit" on your account. Seems to me that if someone stops and reports, then stays away, that is sort of the type of people I would think they should want to keep around. It is the ones that just keep going for as long as possible that they need to get out of the game.

    I didn't even know there was an in game option to report bugs.

    I would definitely say that in your reply to ZOS on this issue, then.

    I see someone else has mentioned how to report bugs in the game, so I won't repeat it.
  • Emma_Overload
    Emma_Overload
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    Lettigall wrote: »
    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Then you should ask ZOS to add flashing lights and loud music after getting CP point, if you couldn't notice rapid CP gain.

    I get that new players could exploit by accident, but I don't believe that veteran players didn't notice that something is fishy.

    I would be fine with flashing lights and loud music, although sometimes I play with the sound turned down so I don't wake up anybody.

    I think my CP was around 900 at some point before the patch. It's around 930 now. As I said, I don't really pay attention to it,
    so my memory is not exact.
    Cpt_Teemo wrote: »
    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Then send a ticket in for appeal

    I did last night. I haven't heard anything back.

    Edited by Emma_Overload on February 20, 2018 4:28PM
    #CAREBEARMASTERRACE
  • splitsand
    splitsand
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    Lettigall wrote: »
    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Then you should ask ZOS to add flashing lights and loud music after getting CP point, if you couldn't notice rapid CP gain.

    I get that new players could exploit by accident, but I don't believe that veteran players didn't notice that something is fishy.

    I would be fine with flashing lights and loud music, although sometimes I play with the sound turned down so I don't wake up anybody.

    I think my CP was
    Cpt_Teemo wrote: »
    Lettigall wrote: »
    It's amusing how exploiters always play victims when they got caught :D

    I'm not an exploiter, but I am a victim. Are you insinuating that I'm a liar? That's rude and uncalled for.

    Then send a ticket in for appeal

    I did last night. I haven't heard anything back.

    @Emma_Overload I can vouch for you...I see you all the time in IC districts. I always invite you to group, but you never join lol.
    I hope ZoS compensates us for time lost :(
  • Emma_Overload
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    BTW, what EXACTLY does "skill reset" mean in this context? Does this mean rolling back any skill gains made during the alleged "exploit" time window? Because I could understand that, although in my case all my relevant skills were leveled ages ago.

    But if they mean rolling all my skills back to ZERO, that's ridiculously unfair. That's like stealing months, if not years off my life.
    #CAREBEARMASTERRACE
This discussion has been closed.