Main Thread for Long Loading Screens

madeeh91rwb17_ESO

Yet another patch.
A PC specific one that is.
But zenimax has yet to release some word about the CHARACTER LOAD/ZONE CHANGE infinite load screens.

ZOS_Mika

We have recently removed a handful of off-topic comments. Please be sure to remain civil and respectful when providing your feedback in this thread. Thank you for your understanding.

RMerlin

madeeh91rwb17_ESO wrote: »

Yet another patch.
A PC specific one that is.
But zenimax has yet to release some word about the CHARACTER LOAD/ZONE CHANGE infinite load screens.

I wonder if the fix in today's patch notes might not apply to that as well:

Performance
Fixed an issue where you could get a long loading screen after attempting to resurrect in Cyrodiil.

madeeh91rwb17_ESO

^
No.
Cyrodil has been totally fine for me(Once I make into it). Better than it was earlier, in fact.

Since Mid November, It's getting through the login > Character Select > Zone Change screens that is causing problems for me and various other people in this thread.

Hopping from shrine to shrine *within* a zone keeps happening normally for hours.

Meliorax

Got an infinite loading screen after the LOGIN page today after applying the newest patch. I've tried restarting the game and the launcher (4-5 times) and my PC too, still nothing. I'm running it on my AMD quad core.

MehrunesFlagon

Meliorax wrote: »

Got an infinite loading screen after the LOGIN page today after applying the newest patch. I've tried restarting the game and the launcher (4-5 times) and my PC too, still nothing. I'm running it on my AMD quad core.

me too

kwisatz

More than 7 minutes after login... I was about to give up when finally I got to the character selection screen.

RMerlin

kwisatz wrote: »

More than 7 minutes after login... I was about to give up when finally I got to the character selection screen.

My first login after a new patch is always longer than usual - I suspect the client is rebuilding its cache (shaders and such). It's never been 7 minutes, but then I have a very fast NVME SSD, so your results may vary...

Lirkin

The long loading screens seem to start with me when repairing keep walls and it get repaired and I get a looooong loading screen

OMA

Logged in after the patch to fix long loading screens, still logging in, loading screen still long, it's been 2 minutes so far. Still spinning the dragon tails. Eventually got in at about 7 minutes of loading screen.

MinarasLaure

Loading screen after death in cyrodiil has not been fixed.
Awesome job as usual zos

Lichtträger

Me too, tried to res at camp and had 10min loading screen... after screen dead. Tried to res at main base another 10min loading screen... quitted cyro and made pve... at top of this, the lag was disgusting yesterday...

SeiSama

Three times now after every patch I had to delete/rename folders Addons and SavedVariables to fix infinite loading screen. Tbh, that is pretty annoying.

Jade1986

ZOS_MikaS wrote: »

We have recently removed a handful of off-topic comments. Please be sure to remain civil and respectful when providing your feedback in this thread. Thank you for your understanding.

While I am happy about this, it is quite insulting that once the console fix was released there was no more communication for the pc loading screen issue.

Sanctum74

Jade1986 wrote: »

ZOS_MikaS wrote: »

We have recently removed a handful of off-topic comments. Please be sure to remain civil and respectful when providing your feedback in this thread. Thank you for your understanding.

While I am happy about this, it is quite insulting that once the console fix was released there was no more communication for the pc loading screen issue.

Actually there was communication on page 27 and 28, not to mention as noted by many others there is no pc only load screen problem. The load screen problem that exists now also affects consoles and is a completely different load screen problem that was fixed on Xbox and PS4 recently.

Lirkin

I'm glad that you have made a change to help the loading screens but when are you going to resolve the other issues with the loading screens. Example: When you are repairing a keep wall and just as it reaches the completed repair it kicks you into a loading screen and after that you continue to get long loading screens until you reload the client.

Why do we even get a loading screen then?

linoge63

Today I lost connection twice wherein I had to totally exit the game and try again.

My internet conn is just fine too

Idinuse

I can still get loading screens of death when resurrecting in Cyrodiil. But now I just quit the game for the night.

Hersheyballer

The infinite loading screen is back again, I did PVE dungeon twice on different characters; both of them got the infinite loading screen upon entering the dungeon, I had to "END TASK" eso.exe and relaunch my game and guess what? I got kicked from dungeon before I could get back into the game. And then after I completed the dungeon, I left the group / dungeon back to Grathwood, got another infinite loading screen.

Maybe its time to stop releasing new contents. Just fix all these bugs first imo.

madeeh91rwb17_ESO

Sanctum74 wrote: »

there is no pc only load screen problem.

Read the thread please.
PC has a specific zone/character switch infinite load screen issue.
Every darn page has at least one post about it.

Start from the one above this one.

Taysa

Not an "infinite" load screen issue, but definitely a new load screen issue.

When keeps are flipping in Cyrodiil, it shoves us into a load screen. No, nothing is being repaired. The game just wants to reload when a keep is changing colors.

This is game breaking in a sense that when my group of 20 is still alive and well and the other faction just happens to flip a keep, we all get shoved in a loading screen and half of us load back in dead because half of the other faction's load screens are half a second shorter than ours.

When is all the money we're giving you actually going to go towards fixing these game breaking issues?

Miswar

Hello! Still waitin to hear from your ServiceDesk from below:

"Still have ticket open relating to this on your customerservice.

Has been there since 17th of November.

Ticket: 171118-000843 "

.. it's already been month or so and nothing.

DiePainPain

Ok previously i didn't suffer from this long loading screen, but after patch this week has becoming a thing for me. I try moving between waypoint in craglorn to do survery map and get stuck, even after over 10minute loading isn't finished

terry2040

Loading screen, when changing zone or even just entering refuge, not only took long, but also kick me out of server, i.e. unable to connect to game server, etc.

With New Life Festival in sight, this is going to be really painful. Please look into it asap.

PS4/NA

Sanctum74

madeeh91rwb17_ESO wrote: »

Sanctum74 wrote: »

there is no pc only load screen problem.

Read the thread please.
PC has a specific zone/character switch infinite load screen issue.
Every darn page has at least one post about it.

Start from the one above this one.

Great advice, read the thread and you will clearly see it affects console users too. Not sure why pc users refuse to accept that it affects consoles also.

Yes, we did get a load screen patch, but that was for a completely different problem. We still have load screen problems on console. I just don't want the problem to not be addressed because people keep insisting it's a pc only problem when it clearly is not.

madeeh91rwb17_ESO

Sanctum74 wrote: »

Great advice, read the thread and you will clearly see it affects console users too. Not sure why pc users refuse to accept that it affects consoles also.

And when exactly did I say it didn't?

gard

We’ve also been able to pin down a solid reproducible case for us to investigate that our own Game Director Matt Firor was encountering.

There's a problem affecting Matt! Get right on it!

Meanwhile, the rest of us have experiened loading screen problems (especially in Cyrodiil and in PVE-land during events) for what, several years now?

OutLaw_Nynx

Dear Player,

We're writing to let you know we recently added 1500 crowns to your ESO account as a small token of appreciation for assisting us with the recent long loading screens issue. By providing the information we requested in a constructive manner, you helped us to more quickly pinpoint the issue and roll out a fix for everyone. We're still working on additional issues related to long load screens, and will continue to reference the valuable information that you supplied.


Thank you!

Anyone else get this?

Miswar

OutLaw_Nynx wrote: »

Dear Player,

We're writing to let you know we recently added 1500 crowns to your ESO account as a small token of appreciation for assisting us with the recent long loading screens issue. By providing the information we requested in a constructive manner, you helped us to more quickly pinpoint the issue and roll out a fix for everyone. We're still working on additional issues related to long load screens, and will continue to reference the valuable information that you supplied.


Thank you!

Anyone else get this?

This is flat out bad joke is it not?

First their customerservice flat out ignores straight forward tickets as mentioned above.

I know they read this thread so respond via email about issue or have I NOT spend enough euros for you to bother? Last I check have unfortunately spend more than few hundred but who is counting,

Enough of this bs just handle the ticket and I'am done. That should NOT be too much to ask from customerservice.

OutLaw_Nynx

Miswar wrote: »

OutLaw_Nynx wrote: »

Dear Player,

We're writing to let you know we recently added 1500 crowns to your ESO account as a small token of appreciation for assisting us with the recent long loading screens issue. By providing the information we requested in a constructive manner, you helped us to more quickly pinpoint the issue and roll out a fix for everyone. We're still working on additional issues related to long load screens, and will continue to reference the valuable information that you supplied.


Thank you!

Anyone else get this?

This is flat out bad joke is it not?

First their customerservice flat out ignores straight forward tickets as mentioned above.

I know they read this thread so respond via email about issue or have I NOT spend enough euros for you to bother? Last I check have unfortunately spend more than few hundred but who is counting,

Enough of this bs just handle the ticket and I'am done. That should NOT be too much to ask from customerservice.

It’s not