the game doesn't run
Maintenance for the week of March 24:
· [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – March 26, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] Playstation®: NA and EU megaservers for patch maintenance – March 26, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – March 26, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] Playstation®: NA and EU megaservers for patch maintenance – March 26, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
diamanda
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The same problem that was throughout the test is not fixed. Why, then, was a month in a row to give feedback?
https://forums.elderscrollsonline.com/en/discussion/comment/3697242/#Comment_3697242
https://forums.elderscrollsonline.com/en/discussion/comment/3697242/#Comment_3697242
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TheRealPotoroo✭✭✭✭✭
✭Wow, you got that far. My 3.4GB download has turned into a gigantic repair session. I'm currently downloading 7.8GB of who knows what.PC NA, PC EU
"Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_68505232 -
diamanda✭✭The General himself found a solution. Maybe someone will help. You need to uninstall all the versions of MS C++ on your computer (personally, I have had a lot of them and they are not replaced by newer) and install the latest.1
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Delimber✭✭✭After the first repair I just closed the client and opened it back up, no down loading something else. will see if it works after that.Solo PvP and PvE most of the time.
CP 2700+0 -
AzuraKin✭✭✭✭✭try restarting your computer.v160 spellsword (nightblade)
v160 restoration archmage (Templar)
v160 battlemage (sorcerer)
v160 restoration archmage (Templar)
v160 warrior (DragonKnight)
v160 assassin (nightblade)
v160 swordsman (sorcerer)
v160 spellsword (nightblade)1 -
Zakor✭✭✭The issue you describe here is not the same as in my thread you linked. Following may fix it (directly from Gina):If error states that api-ma-win-crt-heap-l1-1-0.dll is missing, download and run the following update: https://support.microsoft.com/en-us/kb/2999226
If MSVCP140.dll is missing, download and run this update: https://www.microsoft.com/en-us/download/details.aspx?id=48145
After running all updates, please reboot your PC for the changes to take effect.0 -
HereKittehKitteh✭✭✭Was working before patch, now patch installed the same error from PTS is now affecting live effectively locking me out of the game, and here was me worried about my mac client not being fixed when i should have been worried about this!0 -
TheRealPotoroo✭✭✭✭✭
✭After the first repair I just closed the client and opened it back up, no down loading something else. will see if it works after that.
I did that, got into the game but from the Character Screen on I lose game sound. I'm not the only one but probably best not to derail this thread further.PC NA, PC EU
"Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_68505230 -
Tonnopesce✭✭✭✭✭
✭NewBlacksmurf wrote: »
Same problem on the pts, just go on Windows site and download the dll yourself.
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Tonnopesce✭✭✭✭✭
✭HereTonnopesce wrote: »
This was the fix found for the ptsEdited by Tonnopesce on February 6, 2017 2:58PMSignature0 -
ZOS_GinaBrunoCommunity ManagerIf anyone's running into this issue, please visit this help article for instructions on how to get this resolved: https://help.elderscrollsonline.com/app/answers/detail/a_id/372800 -
Nullmagic✭✭ZOS_GinaBruno wrote: »If anyone's running into this issue, please visit this help article for instructions on how to get this resolved: https://help.elderscrollsonline.com/app/answers/detail/a_id/37280
What about those of us getting crashes without that message? I get no error message at all. Game starts to open, crashes 2 seconds later.0 -
ZOS_GinaBrunoCommunity Manager
What about those of us getting crashes without that message? I get no error message at all. Game starts to open, crashes 2 seconds later.
Are you getting a popup to submit a crash report?0 -
Nullmagic✭✭ZOS_GinaBruno wrote: »
Are you getting a popup to submit a crash report?
Yep, and I did so.1 -
Zakor✭✭✭freddiebox wrote: »Give them some time to finish the maintenance -- should be another few hours.
That has nothing to do with maintenance... The error is known already and has been reported in the first PTS week as postet here.
Edited by Zakor on February 6, 2017 3:18PM2 -
Livvy✭✭✭✭✭This is truly unbelievable...
Weeks of reporting this from the very first day this went up on PTS, and they let it go live.->--Willow--<-2 -
ZOS_GinaBrunoCommunity Manager
Yep, and I did so.
Just to double check, you're trying to log into NA, correct?0 -
Nullmagic✭✭ZOS_GinaBruno wrote: »
Just to double check, you're trying to log into NA, correct?
That is correct. (edit: I play on PC/NA, but the game is crashing literally as soon as I click "play" on the steam overlay--or as soon as I click the executable if I try to open it directly--I never get to the whole logging in bit.)Edited by Nullmagic on February 6, 2017 3:29PM1 -
Zakor✭✭✭Shouldn't that be irrelevant since server selection is now done ingame and the game doesn't even launch? Seriously wondering...1
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Borvath✭✭Shouldn't that be irrelevant since server selection is now done ingame and the game doesn't even launch? Seriously wondering...
No, because of this:ZOS_JessicaFolsom wrote: »
Yes, unfortunately that error message is directly related to the fact that the European PC/Mac server is down and you can't log in, but you can patch.Edited by Borvath on February 6, 2017 3:32PM0 -
brandon✭✭✭✭ZOS_GinaBruno wrote: »
Just to double check, you're trying to log into NA, correct?
I'm having the same issue. I downloaded the update and now I can't log into the game. I click play and it crashes almost immediately.1 -
Roach1990✭✭for win 7 don't know if work in another
1: start - run CMD as administrator
2: type in: net stop wuauserv
press Enter and wait when winupdate turn off
3: turn off your internet and install KB2999226 (https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows)
4: reset pc and play
sorry for my english I'm nuub:DEdited by Roach1990 on February 6, 2017 3:39PM1 -
ZOS_GinaBrunoCommunity Manager
I'm having the same issue. I downloaded the update and now I can't log into the game. I click play and it crashes almost immediately.
Are you also on Steam?
Also, just want to make sure everyone saw the workaround that was posted for the dll error: https://help.elderscrollsonline.com/app/answers/detail/a_id/372800 -
Livvy✭✭✭✭✭I've been having the same issue for the past month, and I'm not on steam.->--Willow--<-1
