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Missing Characters on PC

  • Azrael_Selvmord
    Abeille wrote: »
    Abeille wrote: »
    I logged in for the first time since the "One Tamriel" update. If there was a fix it didn't apply to me. All my characters/purchased items/everything, gone! Over 300+ hours! This is BS! If there was a fix why wasn't mine fixed?! I'm seriously contemplating leaving ESO. I logged in picked my correct server AND intro movie/creation screen. I filed a ticket yesterday still no info. WTF?! Poor customer service.

    Check if you are on the right server.
    On the log in screen, after firing up the game, click "Server" right under "Play" and select the server you made your characters on.

    I did, still nothing

    Did you try selecting the other server to check if your characters are there? Could be some UI bug.

    Yes, I went back and fourth just the intro video starts and straight to character creation
    We must fall, before we can rise.
  • Abeille
    Abeille
    ✭✭✭✭✭
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    Abeille wrote: »
    Abeille wrote: »
    I logged in for the first time since the "One Tamriel" update. If there was a fix it didn't apply to me. All my characters/purchased items/everything, gone! Over 300+ hours! This is BS! If there was a fix why wasn't mine fixed?! I'm seriously contemplating leaving ESO. I logged in picked my correct server AND intro movie/creation screen. I filed a ticket yesterday still no info. WTF?! Poor customer service.

    Check if you are on the right server.
    On the log in screen, after firing up the game, click "Server" right under "Play" and select the server you made your characters on.

    I did, still nothing

    Did you try selecting the other server to check if your characters are there? Could be some UI bug.

    Yes, I went back and fourth just the intro video starts and straight to character creation

    That's awful, I don't know what it could be then. I hope support can help you soon.
    Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.

    Meet my characters:
    Command: Do the thing.

    Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
    Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
    Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
    Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
    Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
    Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
    Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
    Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
    Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
    Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.
  • Azrael_Selvmord
    Abeille wrote: »
    Abeille wrote: »
    Abeille wrote: »
    I logged in for the first time since the "One Tamriel" update. If there was a fix it didn't apply to me. All my characters/purchased items/everything, gone! Over 300+ hours! This is BS! If there was a fix why wasn't mine fixed?! I'm seriously contemplating leaving ESO. I logged in picked my correct server AND intro movie/creation screen. I filed a ticket yesterday still no info. WTF?! Poor customer service.

    Check if you are on the right server.
    On the log in screen, after firing up the game, click "Server" right under "Play" and select the server you made your characters on.

    I did, still nothing

    Did you try selecting the other server to check if your characters are there? Could be some UI bug.

    Yes, I went back and fourth just the intro video starts and straight to character creation

    That's awful, I don't know what it could be then. I hope support can help you soon.

    They better or I'm done. Still waiting on info that they suck on giving.
    We must fall, before we can rise.
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