Azrael_Selvmord wrote: »Azrael_Selvmord wrote: »I logged in for the first time since the "One Tamriel" update. If there was a fix it didn't apply to me. All my characters/purchased items/everything, gone! Over 300+ hours! This is BS! If there was a fix why wasn't mine fixed?! I'm seriously contemplating leaving ESO. I logged in picked my correct server AND intro movie/creation screen. I filed a ticket yesterday still no info. WTF?! Poor customer service.
Check if you are on the right server.
On the log in screen, after firing up the game, click "Server" right under "Play" and select the server you made your characters on.
I did, still nothing
Did you try selecting the other server to check if your characters are there? Could be some UI bug.
Azrael_Selvmord wrote: »Azrael_Selvmord wrote: »Azrael_Selvmord wrote: »I logged in for the first time since the "One Tamriel" update. If there was a fix it didn't apply to me. All my characters/purchased items/everything, gone! Over 300+ hours! This is BS! If there was a fix why wasn't mine fixed?! I'm seriously contemplating leaving ESO. I logged in picked my correct server AND intro movie/creation screen. I filed a ticket yesterday still no info. WTF?! Poor customer service.
Check if you are on the right server.
On the log in screen, after firing up the game, click "Server" right under "Play" and select the server you made your characters on.
I did, still nothing
Did you try selecting the other server to check if your characters are there? Could be some UI bug.
Yes, I went back and fourth just the intro video starts and straight to character creation
Azrael_Selvmord wrote: »Azrael_Selvmord wrote: »Azrael_Selvmord wrote: »I logged in for the first time since the "One Tamriel" update. If there was a fix it didn't apply to me. All my characters/purchased items/everything, gone! Over 300+ hours! This is BS! If there was a fix why wasn't mine fixed?! I'm seriously contemplating leaving ESO. I logged in picked my correct server AND intro movie/creation screen. I filed a ticket yesterday still no info. WTF?! Poor customer service.
Check if you are on the right server.
On the log in screen, after firing up the game, click "Server" right under "Play" and select the server you made your characters on.
I did, still nothing
Did you try selecting the other server to check if your characters are there? Could be some UI bug.
Yes, I went back and fourth just the intro video starts and straight to character creation
That's awful, I don't know what it could be then. I hope support can help you soon.