The Elder Scrolls Online

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Client changed to NA for EU players?

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  • Pomaikai
    Pomaikai
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    Zaldan wrote: »
    asks EU or NA on startup but still shows NA after choosing EU :o

    You've just made a Brexit to NA. Welcome to the colonies!
  • Alp
    Alp
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    ZOS_GinaBruno wrote: »
    Alp wrote: »
    So what do I do when the game says I don't have enough harddrive space since its already installed the EU client..? can I just remove the EU from the folder name and update the EU client like it was the NA one or do I have to reinstall the whole game?

    You'll need to download the update first (it should only be about 2.3GB), then you can remove the EU folder. If you do it the other way around, you'll need to re-download the entire game.

    I tried to do it but its not downloading the patch I guess, the launcher updated and I tried to rename the folder and now it says the 30gb free I got isn't enough to repair the game.
  • photonoxx
    photonoxx
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    I have first a 1.6 GB download, but with no explanation, my computer restart during the download !!! (I don't know if it's a windows update or if launcher does).

    So I start again the launcher, and know, I have to download 40GB... Appart this, I don't have NA displayed but EU (my original setting).

    Do you know what happens ?

    Edited by photonoxx on October 5, 2016 3:25PM
  • VizigothAlaric
    VizigothAlaric
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    Try this guys

    VizigothAlaric wrote: »
    Solution For Steam Users :

    C:\Program Files (x86)\Steam\steamapps\common\Zenimax Online

    Rename the folder : The Elder Scrolls Online EU to The Elder Scrolls Online

    Downloading patch curretly.

    For normal users try to rename folder like i did might work


    Btw since 3 big patch i am having the same problem everytime it says i have to download whole game again thanks for not fixing this launcher for real! @ZOS_GinaBruno

    Vizi - PC EU
  • Fischblut
    Fischblut
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    This is amazing! :smiley: I deleted NA client some time ago cause I needed space, now I'll be able to see all my NA characters again without installing another copy of client, awesome!
    "Comments in this thread should contain natch potes memes and hype."

    Please, add ability to use all new idle animations on every mount!

    Please, fix the bugged lights! They ruin visuals of environment and mounts.
  • flubber77
    flubber77
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    ZOS_GinaBruno wrote: »
    Ok guys, just to make sure we're all on the same page...
    • The patcher will display the server as NA, but this is a display error that will be fixed soon. Server selection (NA or EU) can be chosen once you log in.
    • The size of the patch should be about 2.3GB. Let the update fully run; the step for verification sometimes makes it look like the patch is much larger than it actually is.

    i only got one option when i did open the launcher, and that was to update the laucher it self. after that i only have NA server options on my list together with pts, and since i dont have the eu server I DO NEED TO DOWNLOAD THE HOLE GAME AGAIN if i then dont rename THE ELDER SCROLL ONLINE EU folder to THE ELDER SCROLL ONLINE. i never got the option to download patch before upgradeing the launcher.

    but anyways, im used to that zos fuckes up things now....
    Still a grudge, only to see false what u want and nothing less.
  • I_killed_Vivec
    I_killed_Vivec
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    Sometimes you just have to ask "why?".

    Why change the launcher - so that it thinks it's NA?

    Why change the launcher to remove the realm status?

    Why take away something that worked and was useful? :(
  • Cinbri
    Cinbri
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    Applying patch to 30gb infrstructure doesn't mean it downloading entire again
  • UrQuan
    UrQuan
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    I_killed_Vivec wrote: »
    Sometimes you just have to ask "why?".

    Why change the launcher
    So that you can play on both servers without requiring 2 installations.
    I_killed_Vivec wrote: »
    - so that it thinks it's NA?

    Why change the launcher to remove the realm status?
    Those are both things that will be fixed in a future patch - evidently they weren't ready in time for this update and weren't considered important enough to delay the update.
    I_killed_Vivec wrote: »
    Why take away something that worked and was useful? :(
    Because it's better to not require 2 installations.
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  • modaretto
    modaretto
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    Preyfar wrote: »
    I'm greatly annoyed. The updated launcher asked me to update vc_redist every time I opened it. So I said yes, and it instantly reboot my computer to install updates... and closed out applications I had work in that was unsaved.

    same here, it made some changes on my hard drive, restarted computer and now i am sitting looking at a 39gb patch
    Watches-the-wind (Templar healer) / PC EU

    Dragon's Crest
  • photonoxx
    photonoxx
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    sirinsidiator wrote: »
    ZOS_GinaBruno wrote: »
    Alp wrote: »
    So what do I do when the game says I don't have enough harddrive space since its already installed the EU client..? can I just remove the EU from the folder name and update the EU client like it was the NA one or do I have to reinstall the whole game?

    You'll need to download the update first (it should only be about 2.3GB), then you can remove the EU folder. If you do it the other way around, you'll need to re-download the entire game.

    Your new launcher decided it's time to install a vcredist and then proceeded to restart my pc without asking first :#. It also moved the game folder before the restart. When I started the launcher again afterwards it asked me to reinstall the whole game. Manually moving the folder back to "The Elder Scrolls Online EU" fixed it fortunately.

    Honestly, when will you throw that piece of garbage out and make a real launcher that works without driving your players crazy? It's the first piece of software - after the broken website - that a new player gets to see...

    Hi,

    I think I had the same matter. Could you precise what you have done cause the launcher start the whole game download.

    When I read your message, I pause the download, hoping to fond a way to restore the original folder

  • I_killed_Vivec
    I_killed_Vivec
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    UrQuan wrote: »
    I_killed_Vivec wrote: »
    Sometimes you just have to ask "why?".

    Why change the launcher
    So that you can play on both servers without requiring 2 installations.
    I_killed_Vivec wrote: »
    - so that it thinks it's NA?

    Why change the launcher to remove the realm status?
    Those are both things that will be fixed in a future patch - evidently they weren't ready in time for this update and weren't considered important enough to delay the update.
    I_killed_Vivec wrote: »
    Why take away something that worked and was useful? :(
    Because it's better to not require 2 installations.

    Yes, sorry for the rant... I'd just worked that out for myself and now feel particularly stupid.

    Though in my defence I tried to use Minion and it failed because my liveeu folder is now empty, which put me in a mood :)
  • ecceau
    ecceau
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    For everyone that only gets the "INSTALL" option:

    - Quit the Launcher
    - Go into your ESO folder (it seems that the Launcher has automatically removed the "EU" (or "NA"))
    - Rename the Folder to "The Elder Scrolls Online EU" (or "NA") again
    - Restart the Launcher... it should now update automatically instead of prompting to INSTALL the game.
    Edited by ecceau on October 5, 2016 3:35PM
  • Epona222
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    I would also like realm status back on the launcher - I understand that the launcher now covers NA, EU, and PTS, but could there not be 3 lines with lights on the launcher? So it could read:

    NA Server (little red/blue light indicating status)
    EU Server (little red/blue light indicating status)
    PTS (little red/blue light indicating status).

    Looking at the launcher now, it all looks very pretty, but is missing the vital information about whether I can actually log in to any particular server.
    Edited by Epona222 on October 5, 2016 3:37PM
    GM - Ghost Sea Trading Co - NA PC

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  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    ecceau wrote: »
    ZOS_GinaBruno wrote: »
    Ok guys, just to make sure we're all on the same page...
    • The patcher will display the server as NA, but this is a display error that will be fixed soon. Server selection (NA or EU) can be chosen once you log in.
    • The size of the patch should be about 2.3GB. Let the update fully run; the step for verification sometimes makes it look like the patch is much larger than it actually is.

    The problem is that even though our "The Elder Scrolls Online" folder is already 50GB+, it still wants to download the whole game, since we only get a "Install" button. For me, it says that I have not enough disk space, even though I have 55GB free. It is pretty wierd. I guess I have to redownload the whole game -_-

    Did you happen to re-name your ESO folder before applying the update? Re-naming could cause you to only get the Install button; the correct name for the folder should just be "The Elder Scrolls Online".
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Darlon
    Darlon
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    ZOS_GinaBruno wrote: »
    ecceau wrote: »
    ZOS_GinaBruno wrote: »
    Ok guys, just to make sure we're all on the same page...
    • The patcher will display the server as NA, but this is a display error that will be fixed soon. Server selection (NA or EU) can be chosen once you log in.
    • The size of the patch should be about 2.3GB. Let the update fully run; the step for verification sometimes makes it look like the patch is much larger than it actually is.

    The problem is that even though our "The Elder Scrolls Online" folder is already 50GB+, it still wants to download the whole game, since we only get a "Install" button. For me, it says that I have not enough disk space, even though I have 55GB free. It is pretty wierd. I guess I have to redownload the whole game -_-

    Did you happen to re-name your ESO folder before applying the update? Re-naming could cause you to only get the Install button; the correct name for the folder should just be "The Elder Scrolls Online".

    No, your launcher did rename it to 'The Elder Scrolls Online' before abruptly rebooting my pc. I had to manually rename the folder back to 'The Elder Scrolls Online EU' for it to work .

    Funny thing is the launcher then renamed it again and now it seems ok.
    Edited by Darlon on October 5, 2016 3:38PM
  • IrishGirlGamer
    IrishGirlGamer
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    UrQuan wrote: »
    I_killed_Vivec wrote: »
    Sometimes you just have to ask "why?".

    Why change the launcher
    So that you can play on both servers without requiring 2 installations.
    I_killed_Vivec wrote: »
    - so that it thinks it's NA?

    Why change the launcher to remove the realm status?
    Those are both things that will be fixed in a future patch - evidently they weren't ready in time for this update and weren't considered important enough to delay the update.
    I_killed_Vivec wrote: »
    Why take away something that worked and was useful? :(
    Because it's better to not require 2 installations.

    How does this effect characters we've created on either realm? I'm assuming the realms won't merge, and we still can't trade between characters, seperate bank, etc, but we will still have our characters, correct?

    Edited by IrishGirlGamer on October 5, 2016 3:39PM
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  • ecceau
    ecceau
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    ecceau wrote: »
    For everyone that only gets the "INSTALL" option:

    - Quit the Launcher
    - Go into your ESO folder (it seems that the Launcher has automatically removed the "EU" (or "NA"))
    - Rename the Folder to "The Elder Scrolls Online EU" (or "NA") again
    - Restart the Launcher... it should now update automatically instead of prompting to INSTALL the game.
    Darlon wrote: »
    ZOS_GinaBruno wrote: »
    ecceau wrote: »
    ZOS_GinaBruno wrote: »
    Ok guys, just to make sure we're all on the same page...
    • The patcher will display the server as NA, but this is a display error that will be fixed soon. Server selection (NA or EU) can be chosen once you log in.
    • The size of the patch should be about 2.3GB. Let the update fully run; the step for verification sometimes makes it look like the patch is much larger than it actually is.

    The problem is that even though our "The Elder Scrolls Online" folder is already 50GB+, it still wants to download the whole game, since we only get a "Install" button. For me, it says that I have not enough disk space, even though I have 55GB free. It is pretty wierd. I guess I have to redownload the whole game -_-

    Did you happen to re-name your ESO folder before applying the update? Re-naming could cause you to only get the Install button; the correct name for the folder should just be "The Elder Scrolls Online".

    No, your launcher did rename it to 'The Elder Scrolls Online' before abruptly rebooting my pc. I had to manually rename the folder back to 'The Elder Scrolls Online EU' for it to work .

    Funny thing is the launcher then renamed it again and now it seems ok.

    Exactly, thats the way how I fixed it too (see post above).
  • photonoxx
    photonoxx
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    ecceau wrote: »
    For everyone that only gets the "INSTALL" option:

    - Quit the Launcher
    - Go into your ESO folder (it seems that the Launcher has automatically removed the "EU" (or "NA"))
    - Rename the Folder to "The Elder Scrolls Online EU" (or "NA") again
    - Restart the Launcher... it should now update automatically instead of prompting to INSTALL the game.

    Thanks a lot, it seems to work, I'm back with "only" 1.9 GB to download instead of 39GB

  • MissBizz
    MissBizz
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    IrishGirlGamer wrote: »
    UrQuan wrote: »
    I_killed_Vivec wrote: »
    Sometimes you just have to ask "why?".

    Why change the launcher
    So that you can play on both servers without requiring 2 installations.
    I_killed_Vivec wrote: »
    - so that it thinks it's NA?

    Why change the launcher to remove the realm status?
    Those are both things that will be fixed in a future patch - evidently they weren't ready in time for this update and weren't considered important enough to delay the update.
    I_killed_Vivec wrote: »
    Why take away something that worked and was useful? :(
    Because it's better to not require 2 installations.

    How does this effect characters we've created on either realm? I'm assuming the realms won't merge, and we still can't trade between characters, seperate bank, etc, but we will still have our characters, correct?

    @IrishGirlGamer Of course we'll have both characters. Ever since console launched they only needed to have one copy of ESO on the console.. and then once in game could choose to play EU or NA. Now PC will work like that too. Still seperate servers, just now we use the same game client.
    Edited by MissBizz on October 5, 2016 3:41PM
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  • UrQuan
    UrQuan
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    I_killed_Vivec wrote: »
    UrQuan wrote: »
    I_killed_Vivec wrote: »
    Sometimes you just have to ask "why?".

    Why change the launcher
    So that you can play on both servers without requiring 2 installations.
    I_killed_Vivec wrote: »
    - so that it thinks it's NA?

    Why change the launcher to remove the realm status?
    Those are both things that will be fixed in a future patch - evidently they weren't ready in time for this update and weren't considered important enough to delay the update.
    I_killed_Vivec wrote: »
    Why take away something that worked and was useful? :(
    Because it's better to not require 2 installations.

    Yes, sorry for the rant... I'd just worked that out for myself and now feel particularly stupid.

    Though in my defence I tried to use Minion and it failed because my liveeu folder is now empty, which put me in a mood :)
    Well, being fair it is particularly puzzling that the new launcher wasn't built from scratch to include the realm status light and that it always shows NA. Your rant isn't exactly unjustified, it's just that the benefits to the change outweigh the downsides.
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  • UrQuan
    UrQuan
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    IrishGirlGamer wrote: »
    UrQuan wrote: »
    I_killed_Vivec wrote: »
    Sometimes you just have to ask "why?".

    Why change the launcher
    So that you can play on both servers without requiring 2 installations.
    I_killed_Vivec wrote: »
    - so that it thinks it's NA?

    Why change the launcher to remove the realm status?
    Those are both things that will be fixed in a future patch - evidently they weren't ready in time for this update and weren't considered important enough to delay the update.
    I_killed_Vivec wrote: »
    Why take away something that worked and was useful? :(
    Because it's better to not require 2 installations.

    How does this effect characters we've created on either realm? I'm assuming the realms won't merge, and we still can't trade between characters, seperate bank, etc, but we will still have our characters, correct?
    Yes, it doesn't affect them at all. Everything server-side is the same as it was before (well, no lots of things server-side are different obviously, but everything in terms of who's got which characters where, and whether the 2 servers can interact with each other), it's just that the launcher is different and you only need 1 installation to play on both servers now.
    Caius Drusus Imperial DK (DC)
    Bragg Ironhand Orc Temp (DC)
    Neesha Stalks-Shadows Argonian NB (EP)
    Falidir Altmer Sorcr (AD)
    J'zharka Khajiit NB (AD)     		Isabeau Runeseer Breton Sorc (DC)
    Fevassa Dunmer DK (EP)
    Manut Redguard Temp (AD)
    Tylera the Summoner Altmer Sorc (EP)
    Svari Snake-Blood Nord DK (AD)     		Ashlyn D'Elyse Breton NB (EP)
    Filindria Bosmer Temp (DC)
    Vigbjorn the Wanderer Nord Warden (EP)
    Hrokki Winterborn Breton Warden (DC)
    Basks-in-the-Sunshine Argonian Temp
    Someone stole my sweetroll
  • Kaaldein
    Kaaldein
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    The problem seems to be the launcher installing the latest microsoft vc files and automtically restarting your comptuer (Win10 here). It renamed but the restart interupted the launcher and it loses where the folder now is and tries install new. Finding and manually renaming fixed it for me too.
  • modaretto
    modaretto
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    ecceau wrote: »
    For everyone that only gets the "INSTALL" option:

    - Quit the Launcher
    - Go into your ESO folder (it seems that the Launcher has automatically removed the "EU" (or "NA"))
    - Rename the Folder to "The Elder Scrolls Online EU" (or "NA") again
    - Restart the Launcher... it should now update automatically instead of prompting to INSTALL the game.

    amazing, thank you very much
    Edited by modaretto on October 5, 2016 3:51PM
    Watches-the-wind (Templar healer) / PC EU

    Dragon's Crest
  • UrQuan
    UrQuan
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    Epona222 wrote: »
    I would also like realm status back on the launcher - I understand that the launcher now covers NA, EU, and PTS, but could there not be 3 lines with lights on the launcher? So it could read:

    NA Server (little red/blue light indicating status)
    EU Server (little red/blue light indicating status)
    PTS (little red/blue light indicating status).

    Looking at the launcher now, it all looks very pretty, but is missing the vital information about whether I can actually log in to any particular server.
    Yes, this would be the ideal way for it to show up IMO.
    Caius Drusus Imperial DK (DC)
    Bragg Ironhand Orc Temp (DC)
    Neesha Stalks-Shadows Argonian NB (EP)
    Falidir Altmer Sorcr (AD)
    J'zharka Khajiit NB (AD)     		Isabeau Runeseer Breton Sorc (DC)
    Fevassa Dunmer DK (EP)
    Manut Redguard Temp (AD)
    Tylera the Summoner Altmer Sorc (EP)
    Svari Snake-Blood Nord DK (AD)     		Ashlyn D'Elyse Breton NB (EP)
    Filindria Bosmer Temp (DC)
    Vigbjorn the Wanderer Nord Warden (EP)
    Hrokki Winterborn Breton Warden (DC)
    Basks-in-the-Sunshine Argonian Temp
    Someone stole my sweetroll
  • AndyTGD
    AndyTGD
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    I hope ZOS know what they're doing....

    zOWspvR.png
    Edited by AndyTGD on October 5, 2016 3:51PM
  • UrQuan
    UrQuan
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    AndyTGD wrote: »
    Whaaaaat? Why am I on US servers now? What does this mean for my toons and German/French guild buddies? ZOS..... what are you doing? I'm scared......

    zOWspvR.png
    Um, maybe read the thread...
    Caius Drusus Imperial DK (DC)
    Bragg Ironhand Orc Temp (DC)
    Neesha Stalks-Shadows Argonian NB (EP)
    Falidir Altmer Sorcr (AD)
    J'zharka Khajiit NB (AD)     		Isabeau Runeseer Breton Sorc (DC)
    Fevassa Dunmer DK (EP)
    Manut Redguard Temp (AD)
    Tylera the Summoner Altmer Sorc (EP)
    Svari Snake-Blood Nord DK (AD)     		Ashlyn D'Elyse Breton NB (EP)
    Filindria Bosmer Temp (DC)
    Vigbjorn the Wanderer Nord Warden (EP)
    Hrokki Winterborn Breton Warden (DC)
    Basks-in-the-Sunshine Argonian Temp
    Someone stole my sweetroll
  • AndyTGD
    AndyTGD
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    UrQuan wrote: »
    AndyTGD wrote: »
    Whaaaaat? Why am I on US servers now? What does this mean for my toons and German/French guild buddies? ZOS..... what are you doing? I'm scared......

    zOWspvR.png
    Um, maybe read the thread...

    Um, yeah. Just read over a few more comments a few seconds after Panic Post which cleared things up. lol
  • Epona222
    Epona222
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    UrQuan wrote: »
    Epona222 wrote: »
    I would also like realm status back on the launcher - I understand that the launcher now covers NA, EU, and PTS, but could there not be 3 lines with lights on the launcher? So it could read:

    NA Server (little red/blue light indicating status)
    EU Server (little red/blue light indicating status)
    PTS (little red/blue light indicating status).

    Looking at the launcher now, it all looks very pretty, but is missing the vital information about whether I can actually log in to any particular server.
    Yes, this would be the ideal way for it to show up IMO.

    The sad thing is, I don't think it is that complicated to do, I am not the world's premier web guru but I think all that would be needed is for the launcher to ping the servers and see if there is a response, and display a red/blue light for each server depending upon response time. Unless I have completely misunderstood how it works, it's not rocket science.
    Edited by Epona222 on October 5, 2016 3:54PM
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Berenhir
    Berenhir
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    ecceau wrote: »
    For everyone that only gets the "INSTALL" option:

    - Quit the Launcher
    - Go into your ESO folder (it seems that the Launcher has automatically removed the "EU" (or "NA"))
    - Rename the Folder to "The Elder Scrolls Online EU" (or "NA") again
    - Restart the Launcher... it should now update automatically instead of prompting to INSTALL the game.

    This worked for my girlfriend. Thank you.

    The problem is due to the update process being interrupted by reboot on some machines because of the vcredist install.
    PC EU - Ebonheart Pact - Gray Host - Death Recap -#zergfarming -
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