Just play the *** game and stop crying already
ZOS_GinaBruno wrote: »Just wanted to chime in on a few points here. First, what Rich said in the interview is true. We read a lot of feedback from many different places; this includes the forums (here), reddit, in-game feedback, watching streams, talking with guilds, and more.
That said, there's never an instance where everyone agrees on one point, and that's where we need to make a decision and go with it. Can we ever make everyone happy? No, but we try have a balance between what will make players happy and what is best for the game long-term. Do we have issues we still need to work out? Of course. We totally understand that some issues, such as Cyrodiil performance, is something that's been sticky for quite some time and at the risk of just repeating what's already been said, please know that we are working on it. Improvements, though small, have been made. We want to get the performance up to par and get game bugs fixed as much as you guys do.
As far as feedback itself goes, there is a difference between being constructive and being rude. You certainly don't have to sugarcoat things, but personal attacks won't get us anywhere.
ZOS_GinaBruno wrote: »Just wanted to chime in on a few points here. First, what Rich said in the interview is true. We read a lot of feedback from many different places; this includes the forums (here), reddit, in-game feedback, watching streams, talking with guilds, and more.
That said, there's never an instance where everyone agrees on one point, and that's where we need to make a decision and go with it. Can we ever make everyone happy? No, but we try have a balance between what will make players happy and what is best for the game long-term. Do we have issues we still need to work out? Of course. We totally understand that some issues, such as Cyrodiil performance, is something that's been sticky for quite some time and at the risk of just repeating what's already been said, please know that we are working on it. Improvements, though small, have been made. We want to get the performance up to par and get game bugs fixed as much as you guys do.
As far as feedback itself goes, there is a difference between being constructive and being rude. You certainly don't have to sugarcoat things, but personal attacks won't get us anywhere.
MornaBaine wrote: »ZOS_GinaBruno wrote: »Just wanted to chime in on a few points here. First, what Rich said in the interview is true. We read a lot of feedback from many different places; this includes the forums (here), reddit, in-game feedback, watching streams, talking with guilds, and more.
That said, there's never an instance where everyone agrees on one point, and that's where we need to make a decision and go with it. Can we ever make everyone happy? No, but we try have a balance between what will make players happy and what is best for the game long-term. Do we have issues we still need to work out? Of course. We totally understand that some issues, such as Cyrodiil performance, is something that's been sticky for quite some time and at the risk of just repeating what's already been said, please know that we are working on it. Improvements, though small, have been made. We want to get the performance up to par and get game bugs fixed as much as you guys do.
As far as feedback itself goes, there is a difference between being constructive and being rude. You certainly don't have to sugarcoat things, but personal attacks won't get us anywhere.
Would love to know how you decide which guilds to listen to or even talk to. My guild has been active since launch without a break but we've never been engaged by you guys.
audrieltheelf wrote: »MornaBaine wrote: »ZOS_GinaBruno wrote: »Just wanted to chime in on a few points here. First, what Rich said in the interview is true. We read a lot of feedback from many different places; this includes the forums (here), reddit, in-game feedback, watching streams, talking with guilds, and more.
That said, there's never an instance where everyone agrees on one point, and that's where we need to make a decision and go with it. Can we ever make everyone happy? No, but we try have a balance between what will make players happy and what is best for the game long-term. Do we have issues we still need to work out? Of course. We totally understand that some issues, such as Cyrodiil performance, is something that's been sticky for quite some time and at the risk of just repeating what's already been said, please know that we are working on it. Improvements, though small, have been made. We want to get the performance up to par and get game bugs fixed as much as you guys do.
As far as feedback itself goes, there is a difference between being constructive and being rude. You certainly don't have to sugarcoat things, but personal attacks won't get us anywhere.
Would love to know how you decide which guilds to listen to or even talk to. My guild has been active since launch without a break but we've never been engaged by you guys.
From what I know they listen to the trade guilds more than anything. I wish they'd implement an open door system and publish "minutes" for their meetings with the guilds. Being in ESE I know they talk to the leader of that guild but all we get are little snips of what is discussed. There have been MMO's in the past that were transparent when they met with the community. I would love to see something like that from Zenimax.
jamesharv2005ub17_ESO wrote: »You guys wonder why they dont post a lot of the forums? This is why. Anytime they say anything you guys attack them. Not just a light constructive attack either but personal insults. So when you wonder why they dont post on these forums much go look in the mirror and say to that person "stop it!".
Waffennacht wrote: »See imo the game is great and the salty posts prove it. Why?
Because for the most part it's all about the inner mechanics and not the game itself.
For example arguing about the OPness of stam vs magicka instead of, "my crosshairs never line up!"
Example: ill never play another dark souls game, the control mechanics made the game superficially difficult, aiming was horrid, movement was a pain etc... nothing about content, the game itself suxed imo. Not true (in lik 99%) of this game.
Or like the Dragon Age games, every single one of them as a way to male an immortal, (seriously) beast. I set that game on highest difficulty, went solo, and still undamageable (also tried allies with friendly fire on, still invincible)
So imo, outside of what I consider normal hiccups, the game is pretty strong.
Cherryblossom wrote: »jamesharv2005ub17_ESO wrote: »You guys wonder why they dont post a lot of the forums? This is why. Anytime they say anything you guys attack them. Not just a light constructive attack either but personal insults. So when you wonder why they dont post on these forums much go look in the mirror and say to that person "stop it!".
I can only assume you have not been here long!
If you had been here for a while you would know the the Dev's have never engaged with the community on this forum, you would also know it takes months of continual posts about bugs or stupid implementation of changes, for the Devs to make a comment or acknowledge the Bug.
The community has become more hostile towards ZOS over time, @Lysette has for a long time been a defender of the game, but as you can see they also see the failings of ZOS to communicate with the community.
Personally I've given up on ever getting any meaningful dialog with ZOS and I've been asking since launch for them to be more active on the forum, a simple we are aware or we will take a look would do, but we don't even get that, just the be nice messages and SOON, no ETA.....
And some of those trade guilds have people who work well with the PVP community and other PVP guilds who try to push concerns and suggestions to help make improvements.audrieltheelf wrote: »From what I know they listen to the trade guilds more than anything. I wish they'd implement an open door system and publish "minutes" for their meetings with the guilds. Being in ESE I know they talk to the leader of that guild but all we get are little snips of what is discussed. There have been MMO's in the past that were transparent when they met with the community. I would love to see something like that from Zenimax.
Cherryblossom wrote: »jamesharv2005ub17_ESO wrote: »You guys wonder why they dont post a lot of the forums? This is why. Anytime they say anything you guys attack them. Not just a light constructive attack either but personal insults. So when you wonder why they dont post on these forums much go look in the mirror and say to that person "stop it!".
I can only assume you have not been here long!
If you had been here for a while you would know the the Dev's have never engaged with the community on this forum, you would also know it takes months of continual posts about bugs or stupid implementation of changes, for the Devs to make a comment or acknowledge the Bug.
The community has become more hostile towards ZOS over time, @Lysette has for a long time been a defender of the game, but as you can see they also see the failings of ZOS to communicate with the community.
Personally I've given up on ever getting any meaningful dialog with ZOS and I've been asking since launch for them to be more active on the forum, a simple we are aware or we will take a look would do, but we don't even get that, just the be nice messages and SOON, no ETA.....
Waffennacht wrote: »See imo the game is great and the salty posts prove it. Why?
Because for the most part it's all about the inner mechanics and not the game itself.
For example arguing about the OPness of stam vs magicka instead of, "my crosshairs never line up!"
Example: ill never play another dark souls game, the control mechanics made the game superficially difficult, aiming was horrid, movement was a pain etc... nothing about content, the game itself suxed imo. Not true (in lik 99%) of this game.
Or like the Dragon Age games, every single one of them as a way to male an immortal, (seriously) beast. I set that game on highest difficulty, went solo, and still undamageable (also tried allies with friendly fire on, still invincible)
So imo, outside of what I consider normal hiccups, the game is pretty strong.
A bug-tracker would be the way to go - where we can look up, which bugs are reported and what the ticket state is. So we could see, what is reported, if someone is working on it and if a ticket is closed yet and by what reason - like "works as intended" "in progress" "resolved" - this would give a good feedback to us as well - not just one way in the other direction.
jamesharv2005ub17_ESO wrote: »A bug-tracker would be the way to go - where we can look up, which bugs are reported and what the ticket state is. So we could see, what is reported, if someone is working on it and if a ticket is closed yet and by what reason - like "works as intended" "in progress" "resolved" - this would give a good feedback to us as well - not just one way in the other direction.
Sounds like a lot of work to me. Id rather they spend that time fixing things or making things.
jamesharv2005ub17_ESO wrote: »A bug-tracker would be the way to go - where we can look up, which bugs are reported and what the ticket state is. So we could see, what is reported, if someone is working on it and if a ticket is closed yet and by what reason - like "works as intended" "in progress" "resolved" - this would give a good feedback to us as well - not just one way in the other direction.
Sounds like a lot of work to me. Id rather they spend that time fixing things or making things.
Its actually quite effective, second life does it that way - there are a lot of competent people in the game, mostly IT guys in one way or the other - if they know, ah, they cannot reproduce it, they might try it on different machines and find a way how to. Using the potential which is in a competent player base is not a bad thing to do.
Edit: just an example where a competent playerbase is as well used for science problems - EVE online has now a mini-game implemented, which helps science with complex pattern matching problems - it is a scientific mini-game, but it is actually working on a scientific problem in the real world - it makes sense.
jamesharv2005ub17_ESO wrote: »jamesharv2005ub17_ESO wrote: »A bug-tracker would be the way to go - where we can look up, which bugs are reported and what the ticket state is. So we could see, what is reported, if someone is working on it and if a ticket is closed yet and by what reason - like "works as intended" "in progress" "resolved" - this would give a good feedback to us as well - not just one way in the other direction.
Sounds like a lot of work to me. Id rather they spend that time fixing things or making things.
Its actually quite effective, second life does it that way - there are a lot of competent people in the game, mostly IT guys in one way or the other - if they know, ah, they cannot reproduce it, they might try it on different machines and find a way how to. Using the potential which is in a competent player base is not a bad thing to do.
Edit: just an example where a competent playerbase is as well used for science problems - EVE online has now a mini-game implemented, which helps science with complex pattern matching problems - it is a scientific mini-game, but it is actually working on a scientific problem in the real world - it makes sense.
Problem is neither of those games are anywhere the size and scope of ESO. I dont know just stating my opinion. I think they should spend money on content and bug fixes. I dont really need a bug tracker we have that on the forums. Just my opinion tho everyone has a different opinion sometimes.
Asherons_Call wrote: »Hey, after the year long text chat for consoles they are finally adding it, so I know they are listening.. (Just not responding quick enough for some )
Asherons_Call wrote: »Hey, after the year long text chat for consoles they are finally adding it, so I know they are listening.. (Just not responding quick enough for some )
This interview was an absolute waste of not only the player's time but also Rich's and the article publisher and editor. Go into an interview or press event with something to announce or don't go at all. Zenimax should know this.
Strider_Roshin wrote: »Player feedback is absolutely something we take into account though when determining future fixes or new systems. One really important bit of feedback that we took to heart was that immersion and story are super important, but not at the expense of being able to easily play with a friend or significant other. We’ve spent a lot of time fixing player separation issues since launch and all of the new content we’ve built since then takes this feedback into account.
Does he even read the forums? Trust me "I want more immersion and story!" are not popular thread titles.
nimander99 wrote: »Strider_Roshin wrote: »Player feedback is absolutely something we take into account though when determining future fixes or new systems. One really important bit of feedback that we took to heart was that immersion and story are super important, but not at the expense of being able to easily play with a friend or significant other. We’ve spent a lot of time fixing player separation issues since launch and all of the new content we’ve built since then takes this feedback into account.
Does he even read the forums? Trust me "I want more immersion and story!" are not popular thread titles.
I am always advocating for more immersion and story... In fact I see constant posts asking for more immersion.
nimander99 wrote: »Lets assume for a moment that the Dev's count number of active players and number of active players spending money as a success in their book.
And judging by the amount of people I see in game running around in/with CS costumes, mounts and pets I would say a majority of people are either sub-ing and using crowns for CS purchases or they are just flat out buying crowns.
Under the above metric then the game is successful and the dev's have every right to be proud of where the game is.
But of course the elitist forum users which make up a MINORITY of the game absolutely hate everything and view all change as evil horrible capitalism.
The game IS in a good place, all of my guilds still have full rosters of active players but I understand maybe others have a dif experience but think about the people and guilds you join and you may see a theme. I tend to join easy going casual working class adult guilds, and they are on every day playing away w/o a single complaint and spending money if they feel like it.
nimander99 wrote: »Lets assume for a moment that the Dev's count number of active players and number of active players spending money as a success in their book.
And judging by the amount of people I see in game running around in/with CS costumes, mounts and pets I would say a majority of people are either sub-ing and using crowns for CS purchases or they are just flat out buying crowns.
Under the above metric then the game is successful and the dev's have every right to be proud of where the game is.
But of course the elitist forum users which make up a MINORITY of the game absolutely hate everything and view all change as evil horrible capitalism.
The game IS in a good place, all of my guilds still have full rosters of active players but I understand maybe others have a dif experience but think about the people and guilds you join and you may see a theme. I tend to join easy going casual working class adult guilds, and they are on every day playing away w/o a single complaint and spending money if they feel like it.
I agree,, the game is doing well - especially this weekend I have seen a high amount of new players, the starter zone was crowded. I think there might have been a weekend sale or something, the sudden rise in new player is amazing.
But that has nothing to do with quality assurance and how they handle bugs - these players can as easily as they came to the game come to the conclusion, this is bugged and no fun due to this - and they might leave as fast as they came - a weekend sale price is not something what would keep them in game - it takes a bit more effort - like an actual working product. A lot of this is not to be seen when you are new, but it is more an more obvious the higher in level you get - and what do you think, what new players think, when they see pink horses and the game freezes on them? - this is not a good first impression.
Edit: and there is another factor to it - so far ESO had mainly early adopters, who are here since beta or launch or at least for a year - early adopters put up with a lot of crap, because they are used to having to deal with such issues in a new game - but those who join now, are not early adopters, but regular casual people and they have not much time to play - they expect a working product, they are not willing to put up with crap, because their time is limited and it deserves a quality game - they will leave much faster, if this is not given.
nimander99 wrote: »nimander99 wrote: »Lets assume for a moment that the Dev's count number of active players and number of active players spending money as a success in their book.
And judging by the amount of people I see in game running around in/with CS costumes, mounts and pets I would say a majority of people are either sub-ing and using crowns for CS purchases or they are just flat out buying crowns.
Under the above metric then the game is successful and the dev's have every right to be proud of where the game is.
But of course the elitist forum users which make up a MINORITY of the game absolutely hate everything and view all change as evil horrible capitalism.
The game IS in a good place, all of my guilds still have full rosters of active players but I understand maybe others have a dif experience but think about the people and guilds you join and you may see a theme. I tend to join easy going casual working class adult guilds, and they are on every day playing away w/o a single complaint and spending money if they feel like it.
I agree,, the game is doing well - especially this weekend I have seen a high amount of new players, the starter zone was crowded. I think there might have been a weekend sale or something, the sudden rise in new player is amazing.
But that has nothing to do with quality assurance and how they handle bugs - these players can as easily as they came to the game come to the conclusion, this is bugged and no fun due to this - and they might leave as fast as they came - a weekend sale price is not something what would keep them in game - it takes a bit more effort - like an actual working product. A lot of this is not to be seen when you are new, but it is more an more obvious the higher in level you get - and what do you think, what new players think, when they see pink horses and the game freezes on them? - this is not a good first impression.
Edit: and there is another factor to it - so far ESO had mainly early adopters, who are here since beta or launch or at least for a year - early adopters put up with a lot of crap, because they are used to having to deal with such issues in a new game - but those who join now, are not early adopters, but regular casual people and they have not much time to play - they expect a working product, they are not willing to put up with crap, because their time is limited and it deserves a quality game - they will leave much faster, if this is not given.
Good points.
I don't know though, I'm one of those 'early adopters' but I suppose its more that I have the expectation that mmo's in general are always works in progress.