Crash on Launch after patch

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  • FleetwoodSmack
    FleetwoodSmack
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    voodoobrew wrote: »
    I run an old nivida gtx 260 which until this patch ran buttery smooth with maximum settings except water reflections @1080

    I understand this is a dx10 card and is not "supported" but in my report.txt it says ddi 11

    Feature set in dxdiag is 10, 9.3, 9.2, 9.1
    But I don't see ddi there.

    It would be nice if the client side could decide what version of directx to run and what server side information to ignore. I mean its all just rendering commands were talking about isn't it?

    Sadly, the specs of the hardware itself isn't truly DX11 compatible. Kinda strange that it's saying that in the report. Is there anything that might be forcing it to mask that value? All the specs on the card I've been able to pull up say it's just DX10. :(
    Tell me lies, tell me sweet little lies!
  • roloeste
    roloeste
    Checking video cards compatible with my motherboard, the best option (PCI 2.0) is the ASUS GT730-2GD3-CSM, its a average card for to play the game or is very low?

    Thanks in advance.

    Sergio :-)
  • FleetwoodSmack
    FleetwoodSmack
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    roloeste wrote: »
    Checking video cards compatible with my motherboard, the best option (PCI 2.0) is the ASUS GT730-2GD3-CSM, its a average card for to play the game or is very low?

    Thanks in advance.

    Sergio :-)

    I think you should be fine with that card!
    Tell me lies, tell me sweet little lies!
  • wanderveb17_ESO
    wanderveb17_ESO
    Soul Shriven
    I bought Imperial edition in the first days after announcing, played as subscriber for a year or more, bought all dlcs except this one because... my graphics card is not longer compatible.

    What?

    Seriously?

    Never saw such BS. Zenimax WHAT THE HELL? That is how you care about TES loyal fans? I .. i can't understand this - you just disabled significant part of players. WHY? This is unthinkable.
  • Docmandu
    Docmandu
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    Maui_lion wrote: »
    Zenimax, you're shooting yourselves in the foot with this 'update' by alienating all your players who can't afford new cards at this time. What the hell did you do to the game that makes us suddenly not able to play it with older cards that once worked just fine?

    You guys can fix this. Fix. It.

    While I agree that they should have communicated about the changing requirements much much much sooner.. but.. can't afford... not exactly expensive:

    http://www.geforce.com/hardware/desktop-gpus/geforce-gt-610/buy-gpu


    Maybe ZOS should make a deal with nvidia/amd to include a coupon for the Thieves Guild DLC with the purchase of a new gfx card.

  • FleetwoodSmack
    FleetwoodSmack
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    Docmandu wrote: »

    While I agree that they should have communicated about the changing requirements much much much sooner.. but.. can't afford... not exactly expensive:

    http://www.geforce.com/hardware/desktop-gpus/geforce-gt-610/buy-gpu


    Maybe ZOS should make a deal with nvidia/amd to include a coupon for the Thieves Guild DLC with the purchase of a new gfx card.

    Eeeh. I think a deal now is kinda too late. I think most affected either have paid for their cards and already have them/will have them soon or have simply left. I think this would be a good idea for when they make the jump for DX12 though if DX11 cards won't be compatible! So that'd be good food for thought for them.
    Tell me lies, tell me sweet little lies!
  • The_Legendary_Arya
    So still no new information? And i bet nothing over the WE too?
    I just want to play the game. But zeni still can´t tell me, how that couldwork :/
  • goatlyonesub17_ESO
    goatlyonesub17_ESO
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    I'm sitting here with a 6-year-old computer limited to dx10.1, out of the game since patch, watching the problems being described and how the devs are working on them. At least maybe by the time my i7/6700k with GTX 970 arrives, most of the problems will be worked out. If I'm being an optimist, I can just congratulate myself for skipping over a lot of frustration, huh?
    "Argonians have fat, scaly tails." —Rissa Manyclaws.
    "Once upon a time there were three sisters: Delicious, Delightful, and Disgusting. Now, Delicious and Delightful were both very pretty girls..." —Brendalyn Jurarde.
    "I smell to the nobility." —Indrasa Avani.
    "A bargain with an animal is not a contract made." —Haderus Atrimus.
    "Redguard makeup for sale. Free samples. Secret ingredients. Unique application method. Lots of satisfied customers." —The Mudball Goblin (aka, Cognac Vinecroft)
    "Your armor looks like underwear." —Shuns-the-Knife.
  • FleetwoodSmack
    FleetwoodSmack
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    I'm sitting here with a 6-year-old computer limited to dx10.1, out of the game since patch, watching the problems being described and how the devs are working on them. At least maybe by the time my i7/6700k with GTX 970 arrives, most of the problems will be worked out. If I'm being an optimist, I can just congratulate myself for skipping over a lot of frustration, huh?

    Pretty much that's where I am as well as trying to diffuse upset/angry people. Not like I have anything else to do. But that rig looks smokin'. :wink:
    Tell me lies, tell me sweet little lies!
  • The_Legendary_Arya
    The thing is, we still dont know, if a better Graphic Card will make it work...so many with Dx11 /DDI 11 and still not working
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    The thing is, we still dont know, if a better Graphic Card will make it work...so many with Dx11 /DDI 11 and still not working

    Could you attach your DxDiag to this thread so we can take a look? That goes for anyone that believes they meet the minspec but are still having issues.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • ZigoSid
    ZigoSid
    ✭✭✭✭
    Here's mine, for the second time ^^'

    DDI Version: 11.3
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
  • dan1984j
    dan1984j
    Soul Shriven
    I'm sitting here with a 6-year-old computer limited to dx10.1, out of the game since patch, watching the problems being described and how the devs are working on them. At least maybe by the time my i7/6700k with GTX 970 arrives, most of the problems will be worked out. If I'm being an optimist, I can just congratulate myself for skipping over a lot of frustration, huh?

    This is so shameful. I cannot even begin to imagine, where that would lead real gaming companies like Ubisoft or Activision.
    They'd probably go bankrupt.
    That's the way you're heading into right now.
    So get your heads out of your [Snip] and reverse the damage you've done, already.
    Because I'm tired of your lame excuses and your pittyful behaviour towards your PAYING customers.

    [Edited to remove profanity masking and misinformation]
    Edited by [Deleted User] on March 11, 2016 9:39PM
    Okay, let me write something intelligent, something profound:
    I am so smart, I am so smart, s.m.r.t, I mean s.m.a.r.t. ~ Homer Simpson
  • The_Legendary_Arya
    There it is. I know my Laptop doesnt have IDD 11, but still this cant be the cause, if others run IDD 11/12 and have same problems.
  • kenjitamura
    kenjitamura
    ✭✭
    roloeste wrote: »
    Checking video cards compatible with my motherboard, the best option (PCI 2.0) is the ASUS GT730-2GD3-CSM, its a average card for to play the game or is very low?

    Thanks in advance.

    Sergio :-)

    Bad choice. The DDR3 version of the GT 730 is just a crappy rebranded GT 540. The DDR5 version of the GT 730 would be good as it's the newer Kepler part and it's the same price.
  • Ragnarok100ub17_ESO
    So here's my DXDIAG.
  • Ragnarok100ub17_ESO
    I can launch the PTS and play (just checked to see if it still worked and it does) but I can't launch the "real" game.
  • marten_philip
    marten_philip
    ✭✭✭
    Well I installed a dx 11 card which only worked for an hour after shutting down the game and rebooting a couple of hours later the game keeps crashing on character load..


    So yeah.. there's more to it than just dx versions..
  • LucivarY
    LucivarY
    Soul Shriven
    i have little hope but here it is :disappointed:
  • LucivarY
    LucivarY
    Soul Shriven
  • CP5
    CP5
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    ✭✭✭
    LucivarY, at a glance you should be able to get the game working so whatever bug you are getting is likely in code and not from your system. Just going off of the few things I picked up during this update.
  • Maui_lion
    Maui_lion
    @ZOS_GinaBruno

    Here is my dxdiag as well. Before this update I ran the game quite well, I'd hope I can still do so even if on minimal settings..

  • Stratti
    Stratti
    ✭✭✭✭✭
    @ZOS_GinaBruno

    Here is my dxdiag - last time I played this game pre dLC it was on medium setting and fine during trials.

    On an aside I have had a ticket open for 7 hours with no response...
  • NerfPlease
    NerfPlease
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    @Maui_lion your videocard not supporting dx11

    @Stratti your card must be fine with eso
  • Stratti
    Stratti
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    NerfPlease wrote: »
    @Maui_lion your videocard not supporting dx11

    @Stratti your card must be fine with eso

    Thanks im sure it is their end however i have decided to leave my v14 languishing on their servers and dedicste my game time to wow . I value the ability to log in as of prime importance . So essentially i have uninstalled and am out.
  • Maui_lion
    Maui_lion
    NerfPlease wrote: »
    @Maui_lion your videocard not supporting dx11

    @Stratti your card must be fine with eso

    So unless they make it so dx10 will work, I'm out of luck. This sucks major. My bf and I were having so much fun playing together, having our own little adventures.

    I'm really bummed. I can't afford a new card right now..
  • The_Legendary_Arya
    Please Zeni find the issue WHY it isnt working. Its now over 5 days that it doesnt work and u got much feedback of us, now its your turn-before i buy a complete new laptop id want to know if it would really help. Think thats fair and square ;)
  • marten_philip
    marten_philip
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    LucivarY wrote: »
    i have little hope but here it is :disappointed:

    you're running a vista os on your computer, I've heard they dropped Vista support.
  • Emperor_Atreides

    you're running a vista os on your computer, I've heard they dropped Vista support.

    That's not correct, based on what they said here: http://forums.elderscrollsonline.com/en/discussion/247934/is-vista-no-longer-supported-even-with-directx-11
    Vista doesn't support DX11 out of the box, but should be supported with SP2. As long as Vista is up to date, the game should still run ok.

    If there's other information to the contrary out there I missed, please point me to it.

    I'm also having this crash issue, on both 64 bit and 32 bit clients. I run a GTX 970, and directx 11 (so my dxdiag says). Here's the DXdiag:

  • seesonchanrwb17_ESO
    seesonchanrwb17_ESO
    Soul Shriven

    you're running a vista os on your computer, I've heard they dropped Vista support.

    The thing is, I only heard the game designer made new version and made it compatible with latest card/technology, but not "drop" old ppl by upgrading some *** with the same game.
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