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· [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – August 23,  4:00AM EDT (8:00 UTC) - 8:00AM EDT (12:00 UTC)

Official Feedback Thread for 64-bit Client

  • spoqster
    spoqster
    ✭✭✭✭✭
    System: http://take.ms/WIqsV
    • Crashes when I open the caches you get with the character template. Happened twice already. When I logged back in the contents of the cache were in my inventory. Setting video settings to minimum level did not fix this. It crashes no matter if I double-click or right-click --> use. This happened 5 or 6 times in total. Oddly enough, this issue was gone after I tried again 2 hours after first launching the PTS game for the first time. It didn't occur anymore after I once opened a box with a full inventory while inside an outlaw's refuge. Issue reappeared 1h later in Cyrodil upon opening a monster box.
    • Much longer load time from character screen into game than before. It's so long, that if you can't fix this before release, you'll have to at least add a notice to the load screen so that players will not force quite the game and call support in droves. This issue becomes significant when your client crashes while in a group. It takes a very long time to get back online after a crash.
    • Can confirm the reported bug of not being able to move until I press Jump first.
    • Crash on entering Wayrest Sewers. Not directly on entering, but after walking a few steps into the dungeon. Can't say more at this point. Crashed many times more. Crashes so frequent that a dungeon run is not possible. I quite the run after the game crashed five times before reaching the second boss. More crashes in Spindleclutch, none in the first mission of the Thieves Guild.
    • Graphics issue in Abah's Landing. Look at the water: http://take.ms/GMhUw. Saw the same pattern in Cyrodil later on.
    Edited by spoqster on February 5, 2016 1:22PM
  • smacx250
    smacx250
    ✭✭✭✭✭
    pronkg wrote: »
    @ZOS_GinaBruno

    Im experiencing very long loading screens after login on and going to char select 5 minutes and more

    Hi pronkg,

    Long load times are due to the apple OpenGL shader compiler.

    When we moved to OpenGL 4.1 we converted all the shaders to a new shader language GLSL.

    It turns out that the Apple compiler is many times slower then the tech we used earlier.

    The other issue is that the Mac ESO needs to recompile ALL The shaders every time the game starts up.

    We can no longer cache them on disk in a compiled state.

    ESO compiles 500+ shaders.

    The shader compiler in OSX 10.9 is the slowest

    The shader compiler in 10.10 and 10.11 is much faster. ( possibly x2 )

    You could try upgrading to a new version of OS X.

    In the mean time we are looking into ways to cut down on when we compile all the shaders.

    Doing most of the standard shaders up from leads to LONG load times.

    Doing all shaders on demand in the game leads to bad 20 second stutters when the shaders are first used, and that lead easy mobs being able to kill the player.

    You can see the trade offs we have to deal with here.

    We are trying to find some good middle ground.
    Seems like Apple has put you in a tough place - I hope you've given them a piece of your mind (not that it does any good). For the most part, I'd rather have long initial load times than delays in-game. Any way to compile the shaders in parallel if multiple cores are available (cpu utilization was "only" at 100% during this time). As for moving from 10.9 to 10.11 - is ESO in a good place for this move now (meaning on live)?
  • spoqster
    spoqster
    ✭✭✭✭✭
    @chris.dillman is it possible to enable some kind of debug output so I can give you more infos?
  • stealthyevil
    stealthyevil
    ✭✭✭
    @chris.dillman Any suggestions or reason to stop crashing on the launcher ? Or maybe why it is doing that ?
    Ex-Gf/Steálthy MagNb Destro Spam
    Cliff Racer Spam MagDen Bird Spam
    @stealthyevil

    RÁGE RIP
    Venatus
  • Ghostbane
    Ghostbane
    ✭✭✭✭✭
    ✭✭
    iMac 21.5-inch, Late 2012
    2.7 GHz Intel Core i5
    8 GB 1600 MHz DDR3
    NVIDIA GeForce GT 640M 512 MB
    OS X 10.9.3 (13D65)

    Testing things on low par settings, and I've noticed, if you have Shadow Quality set to off, you get ghost frames interlacing on top of the current rendering.

    Update:

    The canvas clears itself whenever I move with the movement keys, but when I hold still, and move the camera, that is when the frames draw and don't clear.
    Edited by Ghostbane on February 5, 2016 9:50AM
    {★★★★★ · ★★★★★ · ★★ · ★★★★★}
    AD :: Ghostbane [50], yer ma [43], Sir Humphrey Winterbottom 2.0 [18], robotic baby legs [18]
    EP :: Wee Mad Arthur [50], avast ye buttcrackz [49], Sir Horace Foghorn [27], Brother Ballbag [24], Scatman John [16]
    DC :: W T B Waffles [36], Morale Boost [30], W T F Waffles [17], Ghostbanë [15]

    RIP
    AD :: Sir Humphrey Winterbottom 1.0 [20]

    Addons
    AP Meter : All your AP needs
    Greyskull : Customisable, colour-coded Damage Meter

    Videos
    MDK PVP, #officialGvGs
  • LaucianNailor
    LaucianNailor
    ✭✭✭
    Overall look and feel 'feels' much improved. Same initial character movement issue, cleared by jumping. Played a new character through the intro quest. First use of the map produced a UI error dialogue, clearing this and using 'M' again showed the map as expected. Using a blacksmithing station in Auridon produced a full crash not captured by the ESO reporter, but by the Apple Crash reporter. Report in spoiler section below.
    Process: eso [6034]
    Path: /Applications/Zenimax Online/*/eso.app/Contents/MacOS/eso
    Identifier: com.zenimaxonline.eso
    Version: 1.0.0 (1.0.0)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: eso [6034]
    User ID: 501

    Date/Time: 2016-02-05 11:02:01.489 +0000
    OS Version: Mac OS X 10.11.3 (15D21)
    Report Version: 11
    Anonymous UUID: E1B0AAB0-BBC3-6B35-1F1A-22CCE7B6C405

    Sleep/Wake UUID: 4656EE63-3F98-470B-89F4-CD7D1FE673CE

    Time Awake Since Boot: 110000 seconds
    Time Since Wake: 14000 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Application Specific Information:
    terminating with uncaught exception of type CryptoPP::OS_RNG_Err: OS_Rng: open /dev/urandom operation failed with error 24
    abort() called

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libsystem_kernel.dylib 0x00007fff9adee002 __pthread_kill + 10
    1 libsystem_pthread.dylib 0x00007fff90e725c5 pthread_kill + 90
    2 libsystem_c.dylib 0x00007fffa0c726e7 abort + 129
    3 libc++abi.dylib 0x00007fff9e5d4f81 abort_message + 257
    4 libc++abi.dylib 0x00007fff9e5faa2f default_terminate_handler() + 243
    5 libobjc.A.dylib 0x00007fffa14e86c3 _objc_terminate() + 124
    6 libc++abi.dylib 0x00007fff9e5f819e std::__terminate(void (*)()) + 8
    7 libc++abi.dylib 0x00007fff9e5f7e27 __cxa_rethrow + 99
    8 libobjc.A.dylib 0x00007fffa14e641c objc_exception_rethrow + 40
    9 com.apple.Foundation 0x00007fff9ae3f936 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 503
    10 com.apple.Foundation 0x00007fff9ae3f6db _NSAppleEventManagerGenericHandler + 102
    11 com.apple.AE 0x00007fff9d46a231 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
    12 com.apple.AE 0x00007fff9d469fb8 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    13 com.apple.AE 0x00007fff9d469ed4 aeProcessAppleEvent + 288
    14 com.apple.HIToolbox 0x00007fff9dcdfaf9 AEProcessAppleEvent + 55
    15 com.apple.AppKit 0x00007fff9fee4588 _DPSNextEvent + 2245
    16 com.apple.AppKit 0x00007fffa02b0943 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
    17 com.apple.AppKit 0x00007fff9fed9fc8 -[NSApplication run] + 682
    18 com.zenimaxonline.eso 0x000000010f828f12 0x10f7f1000 + 229138
    19 libdyld.dylib 0x00007fff8ca0c5ad start + 1

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x00007fff9adeeff6 kevent_qos + 10
    1 libdispatch.dylib 0x00007fff9fe0c099 _dispatch_mgr_invoke + 216
    2 libdispatch.dylib 0x00007fff9fe0bd01 _dispatch_mgr_thread + 52

    Thread 2:
    0 libsystem_kernel.dylib 0x00007fff9ade8386 mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff9ade77c7 mach_msg + 55
    2 com.zenimaxonline.eso 0x0000000111cb0948 boost::asio::detail::reactive_socket_accept_op_base<boost::asio::basic_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> >, boost::asio::ip::tcp>::do_perform(boost::asio::detail::reactor_op*) + 17836868
    3 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    4 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    5 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 3:
    0 libsystem_kernel.dylib 0x00007fff9adeefc6 kevent + 10
    1 com.zenimaxonline.eso 0x0000000110bafe44 boost::asio::detail::reactive_socket_accept_op_base<boost::asio::basic_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> >, boost::asio::ip::tcp>::do_perform(boost::asio::detail::reactor_op*) + 8256
    2 com.zenimaxonline.eso 0x0000000110baa66d boost::asio::detail::reactive_socket_recv_op_base<boost::asio::mutable_buffers_1>::do_perform(boost::asio::detail::reactor_op*) + 14733
    3 com.zenimaxonline.eso 0x0000000110baa40e boost::asio::detail::reactive_socket_recv_op_base<boost::asio::mutable_buffers_1>::do_perform(boost::asio::detail::reactor_op*) + 14126
    4 com.zenimaxonline.eso 0x0000000110bafae5 boost::asio::detail::reactive_socket_accept_op_base<boost::asio::basic_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> >, boost::asio::ip::tcp>::do_perform(boost::asio::detail::reactor_op*) + 7393
    5 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    6 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    7 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    8 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 4:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x0000000111deca0a operator delete[](void*) + 76123
    3 com.zenimaxonline.eso 0x0000000111dece2a operator delete[](void*) + 77179
    4 com.zenimaxonline.eso 0x0000000111def0b1 operator delete[](void*) + 86018
    5 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    6 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    7 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    8 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 5:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x0000000111deca0a operator delete[](void*) + 76123
    3 com.zenimaxonline.eso 0x0000000111dece2a operator delete[](void*) + 77179
    4 com.zenimaxonline.eso 0x000000010f829afe 0x10f7f1000 + 232190
    5 com.zenimaxonline.eso 0x0000000111def0b1 operator delete[](void*) + 86018
    6 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    7 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    9 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 6:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x0000000111deca0a operator delete[](void*) + 76123
    3 com.zenimaxonline.eso 0x0000000111dece2a operator delete[](void*) + 77179
    4 com.zenimaxonline.eso 0x000000010f829afe 0x10f7f1000 + 232190
    5 com.zenimaxonline.eso 0x0000000111def0b1 operator delete[](void*) + 86018
    6 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    7 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    9 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 7:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x0000000111deca0a operator delete[](void*) + 76123
    3 com.zenimaxonline.eso 0x0000000111dece2a operator delete[](void*) + 77179
    4 com.zenimaxonline.eso 0x000000010f829afe 0x10f7f1000 + 232190
    5 com.zenimaxonline.eso 0x0000000111def0b1 operator delete[](void*) + 86018
    6 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    7 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    9 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 8:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x0000000111deca0a operator delete[](void*) + 76123
    3 com.zenimaxonline.eso 0x0000000111dece2a operator delete[](void*) + 77179
    4 com.zenimaxonline.eso 0x0000000111def0b1 operator delete[](void*) + 86018
    5 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    6 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    7 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    8 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 9:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x00000001106ff0bb AK::StreamMgr::CAkIOThread::IOSchedThread(void*) + 75
    3 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    4 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    5 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 10:
    0 libsystem_kernel.dylib 0x00007fff9ade83c2 semaphore_wait_trap + 10
    1 com.zenimaxonline.eso 0x0000000110690cc3 CAkThreadedBankMgr::BankThreadFunc(void*) + 51
    2 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    3 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    4 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 11:
    0 libsystem_kernel.dylib 0x00007fff9ade83c2 semaphore_wait_trap + 10
    1 com.zenimaxonline.eso 0x000000011069700f CAkAudioThread::EventMgrThreadFunc(void*) + 79
    2 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    3 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    4 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 12:: com.apple.audio.IOThread.client
    0 libsystem_kernel.dylib 0x00007fff9ade8386 mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff9ade77c7 mach_msg + 55
    2 com.apple.audio.CoreAudio 0x00007fff8d73b5ee HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned int, unsigned int, mach_msg_header_t*, bool, unsigned int) + 98
    3 com.apple.audio.CoreAudio 0x00007fff8d73b57c HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 42
    4 com.apple.audio.CoreAudio 0x00007fff8d739939 HALC_ProxyIOContext::IOWorkLoop() + 1149
    5 com.apple.audio.CoreAudio 0x00007fff8d7393ee HALC_ProxyIOContext::IOThreadEntry(void*) + 88
    6 com.apple.audio.CoreAudio 0x00007fff8d7392c3 HALB_IOThread::Entry(void*) + 75
    7 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    9 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 13:: com.apple.NSEventThread
    0 libsystem_kernel.dylib 0x00007fff9ade8386 mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff9ade77c7 mach_msg + 55
    2 com.apple.CoreFoundation 0x00007fff9d5b8624 __CFRunLoopServiceMachPort + 212
    3 com.apple.CoreFoundation 0x00007fff9d5b7aec __CFRunLoopRun + 1356
    4 com.apple.CoreFoundation 0x00007fff9d5b7338 CFRunLoopRunSpecific + 296
    5 com.apple.AppKit 0x00007fff9ffa3065 _NSEventThread + 149
    6 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    7 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    8 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 14:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x0000000111dd1863 boost::asio::detail::reactive_socket_accept_op_base<boost::asio::basic_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> >, boost::asio::ip::tcp>::do_perform(boost::asio::detail::reactor_op*) + 19020383
    3 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    4 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    5 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    6 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 15:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x0000000111dd1863 boost::asio::detail::reactive_socket_accept_op_base<boost::asio::basic_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> >, boost::asio::ip::tcp>::do_perform(boost::asio::detail::reactor_op*) + 19020383
    3 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    4 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    5 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    6 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 16:
    0 libsystem_kernel.dylib 0x00007fff9adedeb2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff90e71150 _pthread_cond_wait + 767
    2 com.zenimaxonline.eso 0x0000000111dd1863 boost::asio::detail::reactive_socket_accept_op_base<boost::asio::basic_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> >, boost::asio::ip::tcp>::do_perform(boost::asio::detail::reactor_op*) + 19020383
    3 com.zenimaxonline.eso 0x0000000111def94c operator delete[](void*) + 88221
    4 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    5 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    6 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 17:: com.apple.coreaudio.AQClient
    0 libsystem_kernel.dylib 0x00007fff9ade8386 mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff9ade77c7 mach_msg + 55
    2 com.apple.CoreFoundation 0x00007fff9d5b8624 __CFRunLoopServiceMachPort + 212
    3 com.apple.CoreFoundation 0x00007fff9d5b7aec __CFRunLoopRun + 1356
    4 com.apple.CoreFoundation 0x00007fff9d5b7338 CFRunLoopRunSpecific + 296
    5 com.apple.audio.toolbox.AudioToolbox 0x00007fff9b749eb2 GenericRunLoopThread::Entry(void*) + 194
    6 com.apple.audio.toolbox.AudioToolbox 0x00007fff9b749d3e CAPThread::Entry(CAPThread*) + 80
    7 libsystem_pthread.dylib 0x00007fff90e70c13 _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff90e70b90 _pthread_start + 168
    9 libsystem_pthread.dylib 0x00007fff90e6e375 thread_start + 13

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5040da38 rdx: 0x0000000000000000
    rdi: 0x000000000000160b rsi: 0x0000000000000006 rbp: 0x00007fff5040da60 rsp: 0x00007fff5040da38
    r8: 0x0000000000000004 r9: 0x00007fff9e5fba53 r10: 0x0000000008000000 r11: 0x0000000000000206
    r12: 0x00007fff5040dbc0 r13: 0x00007fffa14d0000 r14: 0x00007fff7c04f000 r15: 0x00007fff5040daa0
    rip: 0x00007fff9adee002 rfl: 0x0000000000000206 cr2: 0x00007fff7ed8d008

    Logical CPU: 0
    Error Code: 0x02000148
    Trap Number: 133


    Binary Images:
    0x10f7f1000 - 0x113cf0fdf +com.zenimaxonline.eso (1.0.0 - 1.0.0) <712BD531-E1D0-326F-A429-FE5ECF118539> /Applications/Zenimax Online/*/eso.app/Contents/MacOS/eso
    0x117344000 - 0x11737cfff +libBink2Macx64.dylib (0) <9292EF36-B8E0-35DA-93B7-6C29B34CC74D> /Applications/Zenimax Online/*/eso.app/Contents/MacOS/libBink2Macx64.dylib
    0x117389000 - 0x117964fff +com.nvidia.cg (3.1.0013 - 0) /Applications/Zenimax Online/*/eso.app/Contents/Frameworks/Cg.framework/Cg
    0x11ba83000 - 0x11ba83fe7 +cl_kernels (???) <00AD6883-9C0C-485A-8D1F-C773F0E88FEF> cl_kernels
    0x11cf14000 - 0x11cf18fff com.apple.audio.AppleHDAHALPlugIn (272.51.3 - 272.51.3) <7E9DC6D6-CB61-3EA1-94AD-5C6F20D3EDBF> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
    0x127837000 - 0x127967ffb com.apple.audio.units.Components (1.13 - 1.13) <31056DB7-E93B-342A-8717-3313B2CE86A1> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
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    0x7fff9e769000 - 0x7fff9e937ffb com.apple.QuartzCore (1.11 - 410.14) <CB19502B-D25F-379C-B50F-08A98FF73B68> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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    0x7fff9e954000 - 0x7fff9e965fff libcmph.dylib (6) <BA4BF2C6-7F4E-33B8-9DD7-619C9EB83ECF> /usr/lib/libcmph.dylib
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    0x7fff9ea10000 - 0x7fff9ea39ffb libRIP.A.dylib (948) <96E8F983-A8BA-3B0F-9035-E09642A63F6E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fff9ed57000 - 0x7fff9ee07fe7 libvMisc.dylib (563.4) <621D84AA-C752-34EE-8B16-CF0C2DE722FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x7fff9f1e7000 - 0x7fff9fa45fff com.apple.GeForceGLDriver (10.8.14 - 10.0.8) <76880827-266C-31E8-812D-4F6650906A79> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
    0x7fff9fa9d000 - 0x7fff9fad0ff7 com.apple.MediaKit (16 - 809) <BF8032FE-6645-37F6-A622-BC7EEE3EAABF> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x7fff9fad4000 - 0x7fff9fb1aff7 libauto.dylib (186) <999E610F-41FC-32A3-ADCA-5EC049B65DFB> /usr/lib/libauto.dylib
    0x7fff9fb1b000 - 0x7fff9fb78fff com.apple.CoreServices.OSServices (728.6 - 728.6) <CA616ACB-A872-386C-B16D-193A7E495C4D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x7fff9fc1b000 - 0x7fff9fc3cfff com.apple.Sharing (442.9.1 - 442.9.1) <672DE6DF-98E0-30A4-BA25-44BDE188D0BE> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
    0x7fff9fc7e000 - 0x7fff9fd5eff7 unorm8_rgba.dylib (2.6.4.1) <6970FC46-0D13-3614-929D-9504AB54C740> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_rgba.dylib
    0x7fff9fd99000 - 0x7fff9fd99fff com.apple.audio.units.AudioUnit (1.13 - 1.13) <D2E8EA94-3828-3D7C-87E2-97E4CD00269D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff9fdb3000 - 0x7fff9fdb4fff libsystem_secinit.dylib (20) <FD6ECF2C-1489-32CA-981B-9045B5EB1FAA> /usr/lib/system/libsystem_secinit.dylib
    0x7fff9fdb5000 - 0x7fff9fdc0ff7 libChineseTokenizer.dylib (16) <998637AB-DC37-3A7C-A85C-F10FD98CAAD7> /usr/lib/libChineseTokenizer.dylib
    0x7fff9fe01000 - 0x7fff9fe03ff7 com.apple.securityhi (9.0 - 55006) <B97C1C77-AA51-33ED-941D-F766BC94CD9E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x7fff9fe04000 - 0x7fff9fe31fff libdispatch.dylib (501.20.1) <324C9189-2AF3-3356-847F-6F4CE1C6E901> /usr/lib/system/libdispatch.dylib
    0x7fff9fe5a000 - 0x7fffa0a7dff7 com.apple.AppKit (6.9 - 1404.34) <467468E2-C551-3408-B351-414B21F57DEB> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fffa0a7e000 - 0x7fffa0aa3ff7 libPng.dylib (1442) <C13F5341-C342-3733-AF4C-434F2D8FF0A8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x7fffa0aa4000 - 0x7fffa0aacfff com.apple.NetFS (6.0 - 4.0) <BDD59EC5-D399-31EA-9B2A-60E3A859FC42> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fffa0c14000 - 0x7fffa0ca1fff libsystem_c.dylib (1082.20.4) <EAB38A6C-8671-3B13-B500-90EC1B912063> /usr/lib/system/libsystem_c.dylib
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    0x7fffa1951000 - 0x7fffa1978fff com.apple.ChunkingLibrary (167 - 167) <508861C9-F5E6-343B-8DD0-D71DFE49ECFD> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary

    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 55528
    thread_create: 0
    thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=364.5M resident=0K(0%) swapped_out_or_unallocated=364.5M(100%)
    Writable regions: Total=2.8G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.8G(100%)

    VIRTUAL REGION
    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= =======
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    CG backing stores 29.8M 5
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    CG raster data 144K 5
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    CoreUI image data 512K 6
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    MALLOC 2.6G 1158
    MALLOC guard page 32K 7
    Memory Tag 242 12K 2
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    Process Corpse Info 2048K 2
    STACK GUARD 56.1M 19
    Stack 14.9M 19
    VM_ALLOCATE 172.5M 1239
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    __GLSLBUILTINS 2588K 2
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    mapped file 45.0M 10
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    =========== ======= =======
    TOTAL 3.3G 2942

    Model: iMac14,2, BootROM IM142.0118.B12, 4 processors, Intel Core i5, 3.4 GHz, 24 GB, SMC 2.15f7
    Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
    Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
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    USB Device: USB 3.0 Bus
    USB Device: USB3.0 Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Keyboard Hub
    USB Device: Razer Naga Hex
    USB Device: Apple Keyboard
    USB Device: USB2.0 Hub
    USB Device: iPhone
    Thunderbolt Bus: iMac, Apple Inc., 23.10/spoiler]
    Mac/PC EU Server

    Lots of alts....561+ CP
    Inside Trade Guild
  • Anemonean
    Anemonean
    ✭✭✭
    EDIT: After upgrading to OSX 11.3 the problems I had with logging on and long 5min->Infinite loading screen to character select are lessened, almost completely gone (took about 1.5mins to get to character select on minimum graphics. still not great but not terrible) also, no more load screen stutter. I still had the problem as described by others of not being able to move my character until I pressed jump. once in game I raised my graphics to low which took about 4 minutes in a loading screen the game ran very smoothly even in Abah's landing with 128->500 ping.

    In game loading screens not counting the first (into character select) and any that accompany changing graphics settings, were the normal zippy load I'm used to on live.

    So, with the update to OSX 10.11.3 from 10.9 the client gives me roughly the same performance I have on live (and what I expected to get from a mac with low end specs like mine)

    Macbook Pro 13" 2013. 8gb ram, i5 2.6ghz, intel hd 4000 1024mb, OSX 10.9.5

    Game has always been slowish on this system, it being 3 years old and at the lower end when it came out. I can play live at low-medium with minimal FPS drop except in PVP, Trials, and dungeons. This is compounded by bad internet I'm on, so taking that into account.

    On start up screen is black for 30s+ while playing the log in screen music, after that the intro graphics "Zenimax" "Bethesda" "Havok" etc. load with their normal sounds and then the log in screen appears as normal. This is a new issue for me.

    With the new update I can't even get to the character select screen unless graphics are set to minimum and even then it takes 5m+ to get to character select screen and another 3-5m to log in. If graphics are set any higher I get stuck in a loading screen that, as far as my patience has let me observe, is infinite. Visual stuttering noted on the loading screen too (in the spinning logo)

    Once logged on game ran as it does on live, pretty smooth for my systems limitations, but changing the graphics to anything but minimum enters the same very long/possibly infinite loading screen.

    Saw the dev comment on shader compiling so I'm upgrading to El Capitan to see if that fixes anything.

    If this is the case with other 10.9 users with better specs than me then I think its safe to say that 10.9 should be marked as no longer supported when this 64bit client drops for real.
    Edited by Anemonean on February 5, 2016 8:27PM
    Calling all thieves, check out my Lockbox maps: http://roguesfolio.tumblr.com

    Also announcing the all new Legerdemain & Thievery guide: http://roguesfolio.tumblr.com/Guide

    And an all new work of fiction based on the maps: http://roguesfolio.tumblr.com/Story
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    Anemonean wrote: »
    If this is the case with other 10.9 users with better specs than me then I think its safe to say that 10.9 should be marked as no longer supported when this 64bit client drops for real.

    OS X 10.9 Mavericks is the minimum OS X version to even get support for OpenGL 4.1 in the first place. But you're right, given the new necessity of GLSL compilation at runtime, and the fact that 10.10 and 10.11 are faster at it, 10.11 should be the recommended version. Good thing is that every Mac that is supported by 10.9, can run 10.11 as well, according to Apple's tech specs.

    Edited by KhajitFurTrader on February 5, 2016 4:36PM
  • chris.dillman
    chris.dillman
    ✭✭✭
    MacBook Pro 2015 13", Core i7+ Iris 6100 graphics, 8GB, OSX 10.11.3:

    Probably has as much to do with Apple's/Intel's drivers, still disappointing that the performance gap between windows and os x clients hasn't changed on igp.

    A better comparison would be running on windows using the OpenGL render. ( can be set in the config files by hand )

    Then you can see how the GL stacks compare. Apple writes the top of the GL stack with GPU vendors writing a lower level driver.

    On windows the GPU vendors write the entire driver.

    Another thing to consider is that Apple uses different clocks speeds and cooling setting for the GPUs while running under OS X vs Windows. You might find that the fans fun much higher when running the ESO under windows for example on the same
    machine.

    -- ESO -- Lead Mac Programmer...
    Staff Post
  • LaucianNailor
    LaucianNailor
    ✭✭✭
    The new client is feeling like a complete win for me personally. Other than the obvious WASD bug on initial load I'm seeing no loss of textures in Wrothgar (which is a neon pink hell and crash central for me on live); no fuzzy buildings waiting for the more detailed textures to load in cities; much richer graphics across the board and overall higher quality visuals and game experience.

    In short, I can't wait for this to go live so I can travel to Wrothgar and experience the story at last ;)
    Edited by LaucianNailor on February 6, 2016 11:11PM
    Mac/PC EU Server

    Lots of alts....561+ CP
    Inside Trade Guild
  • Sentinel
    Sentinel
    ✭✭✭✭
    About this Mac:275f22d5f76cd480363f7f9ebf4f2a.png


    Since the 64 bit client (and the rest of the update- cannot pinpoint exactly where the issue stems, but I assume its the new client), it seems like ambient occlusion and shadows play a lesser role in the image I see.

    I took 2 screenshots to demonstrate what I usually see, one with Ambient occlusion turned on, and the other with it turned off. I can't tell which is which.
    8fa973afd030e42571e21b72d2dc53.png
    56b25f836df293b09155218a7586c5.png

    All locations outside of a direct source of light no longer have shadows whatsoever, and this makes for some pretty unrealistic lighting scenarios in a lot of indoor locations. To be honest, some areas are even reminiscent of Morrowind without the correct shadows in place.

    Other issues:
    • I've been experiencing crashes in PvP. These ones have been unique in that the screen does not turn black but turns white instead and I generally have to manually shut down the program. There is usually no crash reporter.
    • Items and areas will load within my visual range in a much more noticeable fashion. Sometimes they will just appear, others they will go from low quality to higher quality, but every time it is a flicker that draws the attention, and detracts from overall quality.
    • On some occasions upon logging in, the landscape would obtain long shadows on areas that are at an angle to my POV, meaning that there are dark lines and blobs that show up the further outward I look into my environment, taking the place of regular textures/shadows. This is not all the time, though when it did, it occurred in Glenumbra and Cyrodiil after logging in with Minimum settings. It does not often occur when I log in with the maximum settings, but that all might be coincidence.

    (A screenshot of the last bug mentioned; taken after having logged in on minimum settings and changed to ultra high while in the character select screen):71e2820062e98f2926a13865ba1180.png
    The area of note is in the center of the screen, and while it is small in comparison to the environment here, in areas with a lot of variation in landscape depth, it becomes increasingly noticeable.
    Edited by Sentinel on February 7, 2016 12:33AM
    ESO is a wide and varied game. Always remember it is an RPG at heart. Not WoW, not GW2, this is the Elder Scrolls.
  • Pangnirtung
    Pangnirtung
    ✭✭✭✭✭
    Graphics on my iMac are totally sporked.

    There is texture shimmering everywhere at default settings.

    The only way to remove the shimmering is by changing the settings to LOW.

    This happens not only in the new DLC areas but everywhere in Tamriel.

  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    There is texture shimmering everywhere at default settings.
    Does it look like in the screenshots I've posted on the first page of this thread? That's the wet ground shader when it's raining, and they know about this.

    If not, could you please make a screenshot and post it here?

  • Pangnirtung
    Pangnirtung
    ✭✭✭✭✭
    There is texture shimmering everywhere at default settings.
    Does it look like in the screenshots I've posted on the first page of this thread? That's the wet ground shader when it's raining, and they know about this.

    If not, could you please make a screenshot and post it here?

    @KhajitFurTrader I had the banding occur both in the rain and when it wasn't raining. It is more pronounced than in your screen shot.

    BTW, when I filed a bug report both times I submitted screen shots and they were deleted shortly after.
    Edited by Pangnirtung on February 7, 2016 1:58AM
  • stealthyevil
    stealthyevil
    ✭✭✭
    I'm just very curious why I can't launch the game on the 64 bit client and instantly crash everytime. Is there something wrong on my end ? Do I have to wait for an incremental patch on PTS ? Do I have to update something ? Feedback would be nice..

    Ex-Gf/Steálthy MagNb Destro Spam
    Cliff Racer Spam MagDen Bird Spam
    @stealthyevil

    RÁGE RIP
    Venatus
  • adarkartist
    adarkartist
    ✭✭
    I'm having long loading times as well, and had to jump before i could move the character at all. I'm also having some graphic issues shown in the ss below. the first is with shadow quality on high. The second is shadow quality off. turning off the shadow quality greatly reduced the issue, but it is still noticable in the highlight areas. The third picture has about this mac up, and it started raining so it shows how bad it gets in the rain, it also with shadow quality off.rx2rosww2zad.jpg
    sr6uvl6484qu.jpg
    i5u7t4mi2aqe.jpg
  • Woeler
    Woeler
    ✭✭✭✭✭
    ✭✭✭
    Don't know about anyone else, but I have a 64x OS and I just updated the pts and logged in, but the processes are still listed as *32 in my taskmanager...
    Author of the esoleaderboards.com project | Maintainer of the ESO-Database.com project
    | World First Veteran Maw of Lorkhaj Hard Mode clear |
    | Mod on the official ESO Subreddit |
    Youtube link | Twitter link | Website link
  • eventide03b14a_ESO
    eventide03b14a_ESO
    ✭✭✭✭✭
    ✭✭
    pronkg wrote: »
    @ZOS_GinaBruno

    Im experiencing very long loading screens after login on and going to char select 5 minutes and more

    Hi pronkg,

    Long load times are due to the apple OpenGL shader compiler.

    When we moved to OpenGL 4.1 we converted all the shaders to a new shader language GLSL.

    It turns out that the Apple compiler is many times slower then the tech we used earlier.

    The other issue is that the Mac ESO needs to recompile ALL The shaders every time the game starts up.

    We can no longer cache them on disk in a compiled state.

    ESO compiles 500+ shaders.

    The shader compiler in OSX 10.9 is the slowest

    The shader compiler in 10.10 and 10.11 is much faster. ( possibly x2 )

    You could try upgrading to a new version of OS X.

    In the mean time we are looking into ways to cut down on when we compile all the shaders.

    Doing most of the standard shaders up from leads to LONG load times.

    Doing all shaders on demand in the game leads to bad 20 second stutters when the shaders are first used, and that lead easy mobs being able to kill the player.

    You can see the trade offs we have to deal with here.

    We are trying to find some good middle ground.

    A part of me gets satisfaction knowing that the Cult of Apple is mostly just hype.
    :trollin:
  • Annra
    Annra
    ✭✭✭✭✭
    Woeler wrote: »
    Don't know about anyone else, but I have a 64x OS and I just updated the pts and logged in, but the processes are still listed as *32 in my taskmanager...

    On Windows? - According to patch notes, you have to start the x64-client manually.
    But it crashes immediately with error code 0xC000007b. Obviously is somewhat missing.
  • Skorol007
    Skorol007
    ✭✭✭
    @ZOS_GinaBruno ok so just downloaded the new patch for the PTS. When I launch the game through the launcher, it launches the 32bit (i can see it in task manager as 32bit).
    If i go to Program Files (x86)\Zenimax Online\The Elder Scrolls Online PTS\game\client and launch eso64.exe nothing happens. I tried running eso64.exe as administrator but again nothing happens.

    I am running windows 10 64bit
  • loopypanda
    Windows 10
    nVidia GTX-960
    AMD FX6300

    This is what I'm getting for the 64-bit client.

    Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x56b55b28
    Faulting module name: eso64.exe, version: 1.0.0.1, time stamp: 0x56b55b28
    Exception code: 0xc0000005
    Fault offset: 0x0000000000912e53
    Faulting process id: 0x2f20
    Faulting application start time: 0x01d16370f0544b37
    Faulting application path: D:\Zenimax Online\The Elder Scrolls Online PTS\game\client\eso64.exe
    Faulting module path: D:\Zenimax Online\The Elder Scrolls Online PTS\game\client\eso64.exe
    Report Id: 43536da7-8db8-4470-bc3d-5a1dff33660e
    Faulting package full name:
    Faulting package-relative application ID:
    Haejung - EP Breton Nightblade
    Something-Pithy - EP Breton Templar
    Hot Shovel - EP Redguard Templar
    Pants On Fyre - EP Dunmer DK
  • Arkadius
    Arkadius
    ✭✭✭✭✭
    Woeler wrote: »
    Don't know about anyone else, but I have a 64x OS and I just updated the pts and logged in, but the processes are still listed as *32 in my taskmanager...

    The launcher still runs the 32-bit EXE. It obviously hasn't been updated yet. Just run eso64.exe manually from the pts directory.
  • Ruben
    Ruben
    ✭✭✭✭✭
    The 64 bit launcher refuses to do anything :/
    DK Stamina DPS
    DK Magicka DPS
    DK Tank
    Templar Healer
    Sorcerer Stamina DPS
    Nightblade Magicka DPS
    Nightblade Stamina DPS
  • Annra
    Annra
    ✭✭✭✭✭
    If eso64.exe crashes with error code 0xc000007b, the Microsoft Visual C++ 2010 Redistributable Package (x64) is missing.

    https://www.microsoft.com/en-us/download/details.aspx?id=14632
  • Thavie
    Thavie
    ✭✭✭✭
    eso64 crashes with no error message, Win 10.
    "We grew under a bad sun"
  • Skynetwork
    Skynetwork
    ✭✭✭
    ^^dito, Windows 10 Pro x64
  • andi-bb16_ESO2
    andi-bb16_ESO2
    Soul Shriven
    ditto ^^^ win 10 pro identical to Sharee
  • Arkadius
    Arkadius
    ✭✭✭✭✭
    Eso64 seems to run fine on my Windows 7 system. Haven't tested much, though.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Annra wrote: »
    If eso64.exe crashes with error code 0xc000007b, the Microsoft Visual C++ 2010 Redistributable Package (x64) is missing.

    https://www.microsoft.com/en-us/download/details.aspx?id=14632

    ^^ Have you guys tried this yet to see if it fixes the issue?
    Gina Bruno
    Community Manager - The Elder Scrolls Online
    Dev Tracker | Service Alerts | Facebook | Twitter
    Staff Post
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