ESOTU Console Launch - Known Issues

welren · June 2015

Im playing a lottery to log into a game I paid 70 dollars for.

klaybomber · June 2015

I've been running into allot of error codes but mainly error 318 but I haven't sent any messages

Thanatos510 · June 2015

I'm not able to do the main quest with a new character on PS4. I thought it might be cause I skipped the tutorial so I tried again and did it but The Harborage quest still didn't trigger. Was able to do it with the first character I made but no others.

Zsteelo · June 2015

game keeps crashing when trying to load into new areas

kaiwook · June 2015

As I play the game it keeps sending me to the xbox home screen. I can only play it about 10 mins then it happenes. Is this happening to any one else plus how can I fix it ?

stefan.gustavsonb16_ESO · June 2015

Thanatos510 wrote: »

I'm not able to do the main quest with a new character on PS4. I thought it might be cause I skipped the tutorial so I tried again and did it but The Harborage quest still didn't trigger. Was able to do it with the first character I made but no others.

This bug was fixed on the PC version months ago. Strange that they didn't also apply the fix to the console version.

kyrowski · June 2015

Hi

I received my transfer code and downloaded around 7PM UK time.

After choosing server I received an update message, by 10PM it was at 5% but by 7AM this morning it was still at 5%

Is there a known issue or is it really taking this long to download?

I don't believe it's an internet speed issue as I have never had issues with the PC updates.

Meesterchef · June 2015

I love the ps4 version of ESO and I haven't had any issues so far except for one: The interface of the loading screens / chat windows with NPC's is very sloppy!

The black bars in the chat window overlap and look super ugly compared to the PC version.

And the loading screens seem to be just too small so you can see the area loading at the edge of the screen.

NPC chat example:
http://postimg.org/image/hz4ukv563/

Character loading screen example:
http://postimg.org/image/66jzo4x59/

Loading screen example:
http://postimg.org/image/6vxwji8nl/

Could you just fix these minor interface issues?
Give those black bars a fade at the edges like on the PC, and stretch the loading screens a little. No big deal right?

This really looks like a beta thing which should have been resolved by now.

rmatthendrick · June 2015

I never got the Error 318 code (on Xbox One) until I went to Khenarthi's Roost. After that it keeps happening to me.

FarmingtheFog · June 2015

XBox 1 Version.
Yesterday was fine, a few long load times, but nothing chaotic. It did get slower as the day wore on, but was still acceptable. Today was just a mess, although it started out acceptable for the first hour or so. Really slow load times, which were worse than yesterday.Invisible NPCs who made quests unplayable, as you could not interact with them. Invisible assailants would attack and kill. Less and less other player were visible in the game as time went on. When I switched to another character I was stuck in place unable to move. I could still access the menu though.

A full console reboot seems to have set me back on track. I had already started this reply, though and thought you should know some of the issues that occured

Ywain_The_Bastard · June 2015

I have an Issue regarding friends online. My ps4 friends list have 8 players playing teso but in game i only found 4 in my friends list. Is it a transfer files from pc to ps4 issue? Even if I try to add them from friend list in game i have a message that I already have this friend. But they don't show up on my list. Bit annoying bcz the main reason I play this game is for his social aspect . Any comeback will be appreciated. Thanks.

OneLilOrphan · June 2015

I am having trouble getting Rurelion to spawn on the quest "tears of the two moons". It's there any quick fix for that???

stefan.gustavsonb16_ESO · June 2015

Quit and restart the game. Possibly reboot your console. This seems to fix the problem for some people, at least temporarily.

sm0knbarrels012 · June 2015

How aboit empty friends list and not being able to join find or play with friends on the xbox one....onyl reason most ppl got this game was to play with friends am I right...

Its_Reflex · June 2015

For Xbox One I bought ESO Plus and I have still not received my 1,500 crowns.

darkchild · June 2015

Is the group finder broken?

Bouvin · June 2015

I hope consoles are ready to deal with bugs for the next year like PC players have for the past year...

Uneed2Stop · June 2015

I believe there is a glitch for inner sea armature, when I cleared it and did the mages guild quest for it, it did not count as clear

Uneed2Stop · June 2015

Also there is a glitch in the game and I am not able to open a support ticket

Jerkowicz · June 2015

Meesterchef wrote: »

I love the ps4 version of ESO and I haven't had any issues so far except for one: The interface of the loading screens / chat windows with NPC's is very sloppy!

The black bars in the chat window overlap and look super ugly compared to the PC version.

And the loading screens seem to be just too small so you can see the area loading at the edge of the screen.

...

Meesterchef, based on my experience, I believe the problem you are encountering is that the screen adjustments have not been set to their appropriate limits for your monitor/TV. If you haven't already, try going into Options, and choosing Adjust Screen under the Video settings. If you push the white limiting corners out to the edges, this should resolve the problem. If not, then I have no idea.

Uneed2Stop · June 2015

Another problem, the in-game friends list doesn't show any friends so I have to type their name in manually to invite them. Also there are some rubber banding issues and lag. Also after purchasing eso plus I DIDNT get my bonus crowns.

bigjohnson54 · June 2015

I'm done with this I want my money back

shizzydoyle · June 2015

There is also a problem with drawing weapons. Sometimes I can't draw them so I just have to run or take my beating.

B1ackwidow · June 2015

go the dread invisible npcs aswell but glad to know its on the upcoming patch to be fixed

BambooScramble · June 2015

Yes, I'm getting error 318 as well and haven't sent any messages. Also, I get stuck in quest-giving conversations where it will only allow me to say Goodbye instead of accepting. Leaving the area or rebooting the game seems to work for that. Everyone - npc's and players are skipping in and out but I assume that's a server problem. Ok, done for now. Thanks.

Sol_131 · June 2015

I can't start the game. I insert the disk and install the data along with the patch then try to boot. It then gives me a message that says the game data is corrupt and I have to delete then reinstall. I did this four times and reloaded the database.

darkchild · June 2015

I'm on ps4 and group finder for dungeons is broke

elegokid · June 2015

Cant log into the game on the Xbox one. Is this a known issue that you will fix

jessicaslack12 · June 2015

Ok, so I played the console beta. my psn is still linked to that and will not let me create an account. I was on hld for 4 hours just to be told they could not help me.

dudenamedchris · June 2015

It kicks me out after about 20 minutes and the game crashes- either leaving me on a stuck screen with a loud noise (mostly just background music most of the time) or sending me directly to Xbox one home. Please let me know zenimax if this is a personal problem where I can fix, or if it's something else?
I should also mention that my internet access is great for Xbox live.

I should also mention that login times or extremely unpleasant, as it takes about 10 minutes to get to my character selection screen. I've tried emailing customer support however the responses seems to only be generic problem solvers like "turn your Xbox off and back on" or do a "switch to the EU server then back to the NA server" (I am playing on the NA server)