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ESOTU Console Launch - Known Issues

  • Warhulk
    Warhulk
    Working great and lightning fast loads. Thank you ESO for taking care of buisness.
    Edited by Warhulk on June 15, 2015 7:36PM
  • Vikingbeard
    Vikingbeard
    Soul Shriven
    PS4 problem.

    Posting this here, I started a thread in the ps4 forum with it but wanted to highlight here. Support just sent back a canned response that did not help.

    I was using a bow in main hand with dual wield in backup hands with 2 different skill loadouts. I recharged the bow with a soul gem and since then the weapons are messed up.

    Whatever is selected in main hand is also then selected in backup hand. If I deselect the backup and pick something else that one then also appears in main hand, and vice versa. So I can only use 1 load out now and cant weapon swap.

    I can select multiple weapons per hand also but only the first one actually appears in game. So I can be holding a bow but then also select swords and daggers in the same hand and they become ticked.

    Additional ability bar for the backup hands has disappeared too.
  • nemz123
    nemz123
    Soul Shriven
    I cannot connect into game world at all on xbox one I have played a maximum of 3 hours since i bought the game. If i luckily get into the game any area i go into that requires a loading screen will disconnect me.
  • NewbieKenobi
    NewbieKenobi
    ✭✭
    I get that there are many things that go wrong in a game and it needs time to get properly fixed. That's good and all.

    But ZOS_GinaBruno, I don't see a note anywhere mentioning fixing the problems with items not stacking in the guild bank. And this problem seem to have been around for at better part of a year?

    It would seem the stacking was disabled to prevent an exploit, and I appreciate you taking actions against those who exploit the game to gain unfair advantages. But this should be fixed by now? Item stacking works in the personal backpack and bank, when will the guild bank item stacking function resume?

    Our high ranking members in the guild spend several hours per week just managing the item stacks in the guild bank instead of playing the game :(
    Xbox One | EU | SWE

    "- People say you are what you eat, but I don't remember eating a f*****g legend."

    Join our all swedish cross alliance guild Det Svenska Lejonet, we are always looking for more active swedish players! Join us for Pledges, Dungeons, Trials and more!

  • TorrentialTyler
    TorrentialTyler
    Soul Shriven
    OK so the game has been out almost a week now on console. I know it takes time to fix the bugs and all that, but this whole "invisible npc" thing is becoming a real problem. All the other little bugs I can deal with, but I've had to reset the game about 10 times in the last 30 minutes just to complete one quest. So I just have a very simple question; when can we expect a patch for this problem?
  • cph1972
    cph1972
    Can you put the Xbox One issue of not being able to send mail on there.

    I get 'Error: You cannot communicate with that player' and people trying to email me get 'player does not exist'.

    I get the send errors whether the name has spaces in or not. The character I'm sending from does have a space in the name though if that is a factor?

    I have managed to send one mail to someone on my XBL friends list though I don't know if it was delivered as he isn't very active. I cannot mail anyone else.
  • DontKillBalde
    DontKillBalde
    Soul Shriven
    "unable to connect to the game server. Please make sure you have a valid internet connection" getting this most of the time when trying to fast travel or go to a loading screen then get logged out
    "unable to connect to the game server. Please make sure you have a valid internet connection" x7 in the last hour
  • ron8287
    ron8287
    Soul Shriven
    Is anyone having the problem on ps4 where you're unable to use stamina based abilities? I tried relogging and reslotting them. Nothing works
  • tonyj213
    tonyj213
    Soul Shriven
    when i finally get logged in to "play" i only get 20 minutes of game time before being booted this is very unnerving ive had the game since launch tried to play every day non stop and its impossible please do something to help me on PS4
  • NeonDragoon
    any update on the Issue for PS4 and XBone users that Digitial Pre-ordered the game and did not get there Explorer and Imperial content? it been a week all most now, and if i missed it in the fourm can some one be kind and point that out to me please, thank yous,
  • k.thefitzb16_ESO
    k.thefitzb16_ESO
    Soul Shriven
    None of the additional content within the PS4 Tamriel unlimited edition has been added to my account :s .

    I would be happy if I could simply choose the Imperial race to start with.
  • abuniffpreub18_ESO
    abuniffpreub18_ESO
    ✭✭✭
    any update on the Issue for PS4 and XBone users that Digitial Pre-ordered the game and did not get there Explorer and Imperial content? it been a week all most now, and if i missed it in the fourm can some one be kind and point that out to me please, thank yous,

    From ZOS Post # 359:

    If you purchased the Imperial Edition, pre-ordered and got the Explorer's Pack, or bought a Crown Pack (either by itself or the ESO Plus allotment), you will receive them. We are still working on resolving issues related to Imperial Pack and Explorer's Pack entitlements not applying to accounts, and delay of crown delivery. Beyond saying "We're still investigating and will resolve it as soon as possible," we don't have any other updates at this time.
  • hellcatlizzieb16_ESO
    Just had a stuck in the floor glitch when entering the cave at harborage. Used the unstick me function on help and when loaded at wayshrine was still stuck in the floor. Tried to raise a ticket on help in game and got an error message that my ticket could not be logged try again later. I'm now trying to log out and it has frozen my console. :/

    Anyone have similar issues?
  • EnochKalahari
    Is there a link to a real time server status page?
  • msoka
    msoka
    Soul Shriven
    It works with me ;)
  • The.Smorkin.Panda
    The.Smorkin.Panda
    Soul Shriven
    Now I don't even get in a queue...Now I am just stuck loading and then going back to that Error 301...
  • celtic_fc_kw93
    THIS IS GETTIN REALLY BAD !! I got the imperial edition and get no content .. so go buy eso plus so i can get a mount for pvp so i do not have no run everywere and i get no crowns so i am waisting a bunch of money and getting nothing to show for it .. this is not on guys iv paid €130 for my imperial edition and €12.99 for eso plus and have got nothing for it ... u need to do something about this NOW would be great!!!! PSN: celtic_fc_kw .. i am in Europe, Dublin,Ireland ... i still realy love the game
    Edited by celtic_fc_kw93 on June 15, 2015 1:30PM
  • BixitsG
    BixitsG
    Soul Shriven
    Love the game so far, I purchased the Imperial edition (disk) for PS4 but the Pledge of Mara does not give out the rings. A friend and I used it at the Shrine of Mara, a box popped up and we clicked it, it said we were bound to each other or whatever but neither of us received the rings and I'm pretty sure we aren't getting the EXP bonus. I haven't seen this posted anywhere, am I doing something wrong?

    Thanks
  • sogscottx
    sogscottx
    Soul Shriven
    cph1972 wrote: »
    Can you put the Xbox One issue of not being able to send mail on there.

    I get 'Error: You cannot communicate with that player' and people trying to email me get 'player does not exist'.

    I get the send errors whether the name has spaces in or not. The character I'm sending from does have a space in the name though if that is a factor?

    I have managed to send one mail to someone on my XBL friends list though I don't know if it was delivered as he isn't very active. I cannot mail anyone else.

    Same here, been the same since day one. All I ever get is that "no player with that name exists" even though I try to send mail from the friends page and select the player that is obviously there.
  • CommanderVillain
    How bout the mail system issue that I can't send Mail to certain people. Even if I select their name from friends/guild list and even manually typing it and choose the option to send mail. I get the error that says name does not exist. I am using their gamertag name.
  • Uberkull
    Uberkull
    ✭✭✭✭✭
    Why can EVERYONE in the guild see the guild trader bid? This isn't blind bidding and was suppose to be fixed. HERE
    ▬ஜ Seeds of War, Piles of Skulls ஜ▬
    ▬▬▬ஜ twitch.tv/uberkull ஜ▬▬▬
  • pkightbell318212
    pkightbell318212
    Soul Shriven
    When I try to start the game, it won't move pass the start menu. I've tried backing out and restarting as well as restarting my Xbox one. Anyone else run into this?
  • bebynnag
    bebynnag
    ✭✭✭✭✭
    My 'pre order freebie maps' finally arrived - but my little skitter pet has disappeared
    also the maps have completley filled my rediculously small invontry, i cant afford to pay to upgrade because the prices are so high, and the rewards for completing quests are so low.

    i appear to be the only non invisible person/creature (including other players who i can hear chatting but cant interact with because my mic doesnt work) in the whole of cyrodil (logging out, rebooting xbox isnt working)

    i have lost the ability to jump

    when i use my assassins blades skills (which should draw from majika) they draws from stamina

    quests i have completed are re apearing in my - quest journal

    quest stages ive completed are not updating

    and 'play with friends & strangers' every time i try to join a 'group delve' i get screwed over & kicked from the team (after ive helped kill the big bad within)


  • celtic_fc_kw93
    and im not even getting the eso plus member active effects this iss ***!!!!!!
  • Beard-Knight
    Beard-Knight
    Soul Shriven
    When is there going to be an update for those effected by the beta lock-out on consoles? My friend is still unable to login at all because he doesn't have access to the account that needs to be verified. He's been in contact with support on several occassions and keeps getting the same response...which doesn't help his issue at all. Is the only solution to wait on the phone for six hours?
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    We just added a new issue on the first post where you are unable to send/receive mail. This is only affecting Xbox One, and appears to be tied to spaces in the Xbox Gamertag. We're working on a fix for this.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    When is there going to be an update for those effected by the beta lock-out on consoles? My friend is still unable to login at all because he doesn't have access to the account that needs to be verified. He's been in contact with support on several occassions and keeps getting the same response...which doesn't help his issue at all. Is the only solution to wait on the phone for six hours?

    Sending you a PM.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • pbrslammer
    We just added a new issue on the first post where you are unable to send/receive mail. This is only affecting Xbox One, and appears to be tied to spaces in the Xbox Gamertag. We're working on a fix for this.

    WIP. Keep up the good work.
  • kaytlin09
    kaytlin09
    Soul Shriven
    Invisible NPCs annoying!have been queuing to play for an hour now... keeps saying this may be an unusually long queue time also does any know if youve bought the tamriel addition if you can only use it on one xbox live account or can it be used more than once ive done my imperial player etc but my brother wants to play (using my game disc)as imperial will i need to purchase the imperial add on from the store?
  • T5dogz
    T5dogz
    every mission at least one character is invisible so cannot talk to them to finish mission have to restart xbox every time i paid 70.00 pounds for a game that needs booting every time unusually long load time wtf joke
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