Invalid Memory Size and keep downloading 5GB...

Turelus

Wolfess wrote: »

Turelus wrote: »

Hopefully we see a fix for this today.
I will be on Icewind Dale all day again until it's fixed, but meh I wish I was in PVP with my guild right now.

Yeah, all I've wanted since yesterday afternoon was to play my new game, apparently that's too much to ask Getting really sad from this lack of any dev response.

You get used to it here. ZOS is not a great company at communicating with its customers, though that might be my entitled opinion coming from EVE Online.

I'm used to issues like this being pinned to the page, with developer updates every hour to just make sure people know what's happening.
Here it seems to take about four days to get a thread to a developer some days, again maybe I am just entitled.

For what it's worth Wolfess the game is really awesome and worth the wait, there have been a lot of rough times the last months but it's getting better every patch. Hopefully this is all fixed soon and you can enjoy the wonders the game has.

Wolfess

@Turelus To be honest, what you describe from EVE Online is how it should be, everywhere It's upsetting to see how careless ZOS seems to be when it comes to helping out paying customers.

I'm excited for the game, I just hope I can get playing fast, haha

Re4veN

Same problem here...I hope they will fix it before the release of wow's new extension.

Wolfess

I'm starting to lose any and all hope on that, @Re4ven

Wolfess

Wanted to let everyone know:

ZOS_AmeliaR wrote: »

Thanks for the reports, everyone. We're investigating this now and will come back to you as soon as we have additional information. Thank you for your patience!

ZOS_GaryA

Hey there folks,

Thanks for the reports and for giving a try to the suggested troubleshooting so far. We're currently looking into this and we'll be sure to get back with everyone once we have more information. Thanks for your patience!

Wolfess

Thanks, @ZOS_GaryA !

Fernek

for fellow sufferers: a solution

1.Delite the folder \The Elder Scrolls Online EU\depot\patchdata.depot\
2. Open file *\The Elder Scrolls Online EU\depot\_databuild\databuild.stamp by program for editing text and change:
0.win.0.live.1076342
2014/10/32:08:53:21
1.5.2

to

0.win.0.live.1080586
2014/11/09:03:51:35
1.5.3

*\The Elder Scrolls Online EU\vo_en\_databuild\databuild.stamp

4000.win.1076561.live.1076342
2014/10/32:13:08:07
1.5.2

to

4000.win.1080609.live.1080586
2014/11/09:07:27:59
1.5.3

I make this and now at the game.

Quoriah

Fernek wrote: »

for fellow sufferers: a solution

1.Delite the folder \The Elder Scrolls Online EU\depot\patchdata.depot\
2. Open file *\The Elder Scrolls Online EU\depot\_databuild\databuild.stamp by program for editing text and change:
0.win.0.live.1076342
2014/10/32:08:53:21
1.5.2

to

0.win.0.live.1080586
2014/11/09:03:51:35
1.5.3

*\The Elder Scrolls Online EU\vo_en\_databuild\databuild.stamp

4000.win.1076561.live.1076342
2014/10/32:13:08:07
1.5.2

to

4000.win.1080609.live.1080586
2014/11/09:07:27:59
1.5.3

I make this and now at the game.

Unfortunately, it might work if you have the game installed. If you don't, it won't since the game can't be installed for the EU.

Quite curious if someone tries it and has some success though.

AshySamurai

This file is empty. Can you share all file?
It was filed by NULLs. Other file ok. Let's try.

Wolfess

Quoriah wrote: »

Unfortunately, it might work if you have the game installed. If you don't, it won't since the game can't be installed for the EU.

Quite curious if someone tries it and has some success though.

Yep, and agreed!

AshySamurai wrote: »

This file is empty. Can you share all file?
It was filed by NULLs. Other file ok. Let's try.

Let us know, @AshySamurai !

AshySamurai

Guys, if you want, I can share my files. But I can't post link here. We need to contact somewhere else. And I'm downloading patch now. We'll se if it works.

Chadwing

I dislike editing game files. Though I suspect those who have not yet been able to install the game will be unable to find said file.

Wolfess

Chadwing wrote: »

I dislike editing game files. Though I suspect those who have not yet been able to install the game will be unable to find said file.

I must say I'm not a fan of messing with game files either.. I'll wait for the fix, just curious to know if it would work or not, actually.

Quoriah

The version files files might be encrypted / obfuscated - i remember mine being filled with NULL as well.

Turelus

AshySamurai wrote: »

Guys, if you want, I can share my files. But I can't post link here. We need to contact somewhere else. And I'm downloading patch now. We'll se if it works.

@AshySamurai that would be great other than you need to share about 32bg of files. :disagree:
Also ZOS are pretty funny about that as they noted with the 1.5.3 mishap on Sunday.

Chadwing

Keeping my patience, I have thankfully plenty to distract me. Watching videos about terrible Skyrim mods.

Vlasana

Thanks Fernek , it works

Wolfess

ZOS_AmeliaR wrote: »

In order to get this resolved as quickly as possible, we ask that anyone encountering this issue please submit a Game Consultant file and host.developer file to our Support Team.

Step-by-step video instructions for using the ESO Game Consultant can be found here (if you prefer written instructions, visit this article in our knowledge base).

Instructions for finding your host.developer file are available here.

Once you've created the report.txt file from the Game Consultant and located your host.developer file, head over to our support page to submit a ticket.

Describe the issue you're encountering, and under the Attach Documents section, click Choose File to attach both your Game Consultant and host.developer files (you'll need to attach them one at a time, but you will be able to attach both files to the same ticket).

Thank you in advance for providing these, as the information provided in them will help immensely to resolve this issue.

Note: For your security, please do not provide these files on the forums.

ZOS_GaryA

Newer update from AmeliaR:

In order to get this resolved as quickly as possible, we ask that anyone encountering this issue please submit a Game Consultant file and host.developer file to our Support Team.

Step-by-step video instructions for using the ESO Game Consultant can be found here (if you prefer written instructions, visit this article in our knowledge base).

Instructions for finding your host.developer file are available here.

Once you've created the report.txt file from the Game Consultant and located your host.developer file, head over to our support page to submit a ticket.

Describe the issue you're encountering, and under the Attach Documents section, click Choose File to attach both your Game Consultant and host.developer files (you'll need to attach them one at a time, but you will be able to attach both files to the same ticket).

Thank you in advance for providing these, as the information provided in them will help immensely to resolve this issue.

Note: For your security, please do not provide these files on the forums.

Enodoc

Turelus wrote: »

Also ZOS are pretty funny about that as they noted with the 1.5.3 mishap on Sunday.

Interesting that the 1.5.3 mishap on Sunday was only on the EU server, and this current issue with installing/updating, only on the EU server, also started on Sunday. Coincidence?

Turelus

Enodoc wrote: »

Turelus wrote: »

Also ZOS are pretty funny about that as they noted with the 1.5.3 mishap on Sunday.

Interesting that the 1.5.3 mishap on Sunday was only on the EU server, and this current issue with installing/updating, only on the EU server, also started on Sunday. Coincidence?

I would assume it might be something to do with that. Hopefully whatever has borked up can be fixed ASAP. Going through all the stuff now and getting ready to submit a report, fingers crossed!

AshySamurai

Enodoc wrote: »

Turelus wrote: »

Also ZOS are pretty funny about that as they noted with the 1.5.3 mishap on Sunday.

Interesting that the 1.5.3 mishap on Sunday was only on the EU server, and this current issue with installing/updating, only on the EU server, also started on Sunday. Coincidence?

It's all Sheogorath's pranks! Damn you, Mad God!

Wolfess

Voilà, another confirmation they're really looking into it ^^

Chadwing

So... I have like 9 host developer files (Numbered). Which one should I submit?

ZOS_GaryA

@Chadwing,

Submit all the things!

djdado16

one without number, that is your last one

Wolfess

Chadwing wrote: »

So... I have like 9 host developer files (Numbered). Which one should I submit?

Uhh.. How'd that happen? O.O Maybe the one with the.. latest number? Not sure O.o

Right-o, what @ZOS_GaryA said, then

AshySamurai

Chadwing wrote: »

So... I have like 9 host developer files (Numbered). Which one should I submit?

I have 3 and I submited all. Simply zip all files.

Chadwing

ZOS_GaryA wrote: »

@Chadwing,

Submit all the things!

Right, i'll zip them all up together and send them.