Any Way for Existing Customers to get the Whiterun Wolfhound?

Holycannoli

So many negative reviews on Steam, but the majority say don't buy it from Steam but from ZOS. Only a few actually dislike the game itself, and some of it is because you need a subscription.

TGiordano92

lol

TGiordano92

Still no other post from ZoS on this?

Kos

I don't get it. To me it's a simple marketing issue and it happens all the time. Companies often give better deals to their new customers. Broadband companies give you 3 months free, banks give you better interest rates for a year etc. ZOS decided to give out a Pet for Steam users.

randolphbenoit

KOS you sound like ZOS... I just wish ZOS better communicated with the layers vs PR blurbs. My issue was lack of option to the dog. Saying just buy STEAM package is unfair as I already own the game. If they had put in ESO store to buy if u own already imperial packge (during the steam run) would have been more fair. I want support ZOS buy sadly I not rich. Greyhounds and greywolfs are my fav kind of pets not able to get one simply because I am an OLD players vs NEW one is flawed...

Nox_Aeterna

TGiordano92 wrote: »

Still no other post from ZoS on this?

Nope and probably they wont anymore either.

All we can hope is that they learned something.

In the meantime , i will keep bad mouthing the game to any potential buyer they had , maybe in some way we get lucky and this feedback gets to them reinforcing the message.

smeeprocketnub19_ESO

If I was ZOS I wouldn't do anything to encourage this kind of behavior.

Fortunately, a few people playing but inexplicably trashing the game to others because they didn't get a virtual puppy won't really change things in the game. ZOS will eventually offer a dog, and they are not under some time table to do it.

Frankly, if this makes you tell your friends to not play, then good riddance, you and your friends probably would be bad for the game.

WoW has tons of pets and apparently you can battle them with each other, though.

Mitharus

Nox_Aeterna wrote: »

All we can hope is that they learned something.

I agree here.

Nox_Aeterna wrote: »

In the mean talk , i will keep bad mouthing the game to any potential buyer they had , maybe in some way we get lucky and this feedback gets to them reinforcing the message.

No. Don't bad mouth the game because of marketing/management decisions. By all means bring it up as an issue. But do not bad mouth the game itself because of stupid marketing decisions.

IMO, the game still has immense potential, and for most things (to me), seems to be moving in a better direction. That they did this marketing ploy and blocked their current customers from the content is one thing. It's something to be wary of on how they may act in the future.

No matter how much I like this game, if ZOS keeps up some of the management decisions they have I just may not resubscribe. But that would be based on managerial decisions, not the actual game play. (1)

But it doesn't take away from the actual game play, and shouldn't be used in that regard.

If you're going to bad mouth the game, at least do it for areas of the game design that need work, and not on some decision made by marketing/manager outside of the game.

-M

(1) - Unless they really mess it up again.

MornaBaine

I'm okay with the new Steam players getting the dog as a freebie. What "steams" ME is that I can't get the dog AT ALL. Put the damn thing in the Stables and let me BUY it with in game gold the next time I go to feed my horse! I am cool with them giving away freebies to encourage new subs. What I am NOT col with is the idea of EXCLUSIVE content for those subs. ANY new item needs to be available to all players, even if they have to choose to buy it.

randolphbenoit

WoW has tons of pets and apparently you can battle them with each other, though.

I never played WoW as I was a Warcraft 1 and 2 fan WoW was an all new thing at the time a MMO. ESO is different as its the world of Elder Scrolls I know since Daggerfall just alot bigger and and yes a MMO (but MMO not reason I play). The issue I just want the full experience and fair option to it as a paid sub/ game collector/beta tester and currently bug finder. If this was F2P be diff. It ok STEAM got free (but it really not as you had to buy the game to get) but I should had an option to buy too even for limited time.

Eirikur

While I was a student, I worked part-time at a call-center. The most annoying thing I remember from that time, was having to deal with all the customers who phoned in and demanded to get refunds every time there was a new campaign, and every time the price for a product was lowered, because they had purchased it earlier. This thread reminds me of that.

SHADOW2KK

I agree, think most of us have been there since the beta and early access and yeah ok fair enough got a lot of new stuff, I use steam to do screenshots of the game in either case but the dog and a blanket gift for us that have been there since the beginning would be ok:}

MornaBaine

Eirikur wrote: »

While I was a student, I worked part-time at a call-center. The most annoying thing I remember from that time, was having to deal with all the customers who phoned in and demanded to get refunds every time there was a new campaign, and every time the price for a product was lowered, because they had purchased it earlier. This thread reminds me of that.

I actually wouldn't have an issue with the game going on sale and someone getting it cheaper. Sales happen. Sometimes you miss them. This is more akin to Comcast making an offer to new customers that give them 20 more channels for the same price as their existing customers. Damn right I'd be angry about that. For the same money, I want the same service and content. I bought the Imperial Edition. I get ALL the pets, even those added after the fact.

SHADOW2KK

MornaBaine wrote: »

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Eirikur wrote: »

While I was a student, I worked part-time at a call-center. The most annoying thing I remember from that time, was having to deal with all the customers who phoned in and demanded to get refunds every time there was a new campaign, and every time the price for a product was lowered, because they had purchased it earlier. This thread reminds me of that.

I actually wouldn't have an issue with the game going on sale and someone getting it cheaper. Sales happen. Sometimes you miss them. This is more akin to Comcast making an offer to new customers that give them 20 more channels for the same price as their existing customers. Damn right I'd be angry about that. For the same money, I want the same service and content. I bought the Imperial Edition. I get ALL the pets, even those added after the fact.

Well said and I agree

nerevarine1138

MornaBaine wrote: »

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Eirikur wrote: »

While I was a student, I worked part-time at a call-center. The most annoying thing I remember from that time, was having to deal with all the customers who phoned in and demanded to get refunds every time there was a new campaign, and every time the price for a product was lowered, because they had purchased it earlier. This thread reminds me of that.

I actually wouldn't have an issue with the game going on sale and someone getting it cheaper. Sales happen. Sometimes you miss them. This is more akin to Comcast making an offer to new customers that give them 20 more channels for the same price as their existing customers. Damn right I'd be angry about that. For the same money, I want the same service and content. I bought the Imperial Edition. I get ALL the pets, even those added after the fact.

Was there some fine print I didn't read when I bought my Imperial Edition? Last I checked, the only pet I was guaranteed from that was my fancy mudcrab.

And honestly people, aren't we bored of this already? It's a dog. It's a promotional item. It's a totally normal business practice, and it's a dead horse. Stop beating it.

Mitharus

Eirikur wrote: »

While I was a student, I worked part-time at a call-center. The most annoying thing I remember from that time, was having to deal with all the customers who phoned in and demanded to get refunds every time there was a new campaign, and every time the price for a product was lowered, because they had purchased it earlier. This thread reminds me of that.

I've marked your post as insightful, as it truly is. There is a lot of "gimmie gimmie gimmie". Not all of the posts are that way though, and I hope mine don't read that way. If they do, please let me know what you think about them that does lead to that conclusion.

As I've stated previously, I personally don't care that they gave the dog to the new purchasers on Steam (not even subscribers), that they lowered the price (figured it would have been done earlier), Steam support, etc...

What I do care about is that as a current subscriber I was not given the option to get the same content during that time frame. If I would have wanted it and didn't get it, then I missed the window and it's on me. But to not be given the option, and the utter lack of response besides "Yup, it's exclusive to Steam. That is all.", is what makes me wary of what ZOS will do in the future.

I mean, as a subscriber that's paying them, I personally believe there should have been a better response than that, especially with the noise their action caused.

-M

Edit: Remember to put all the words in a sentence to have it make complete sense.

a.grespinrb19_ESO

Phantax wrote: »

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Taz wrote: »

I'd very much like to know as well. Hopefully without paying extra, since many of us even pre-ordered the Imp Edition at full price.

Edit: A picture of the promotion for those who haven't seen it.

Funny I remember Zenimax saying the Imperial edition was running out of copies fast !

Ridiculous isn't when it's a digital version of the game

SHADOW2KK

It is essentially a gimmick to bring in the droves who use steam, but those of us who have been there from the beginning should get something too, just to keep us from feeling slightly ever so slightly bitter:}

Nox_Aeterna

nerevarine1138 wrote: »

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MornaBaine wrote: »

Eirikur wrote: »

While I was a student, I worked part-time at a call-center. The most annoying thing I remember from that time, was having to deal with all the customers who phoned in and demanded to get refunds every time there was a new campaign, and every time the price for a product was lowered, because they had purchased it earlier. This thread reminds me of that.

I actually wouldn't have an issue with the game going on sale and someone getting it cheaper. Sales happen. Sometimes you miss them. This is more akin to Comcast making an offer to new customers that give them 20 more channels for the same price as their existing customers. Damn right I'd be angry about that. For the same money, I want the same service and content. I bought the Imperial Edition. I get ALL the pets, even those added after the fact.

Was there some fine print I didn't read when I bought my Imperial Edition? Last I checked, the only pet I was guaranteed from that was my fancy mudcrab.

And honestly people, aren't we bored of this already? It's a dog. It's a promotional item. It's a totally normal business practice, and it's a dead horse. Stop beating it.

They did say paying the sub would give us access to all the content ... oh wait , by that they actually meant only what they think is content , not everything ingame :P.

It is funny , we can talk about how something that is INSIDE the game and cant possibly exist outside it in anyway , it is literally part of its code and yet is NOT part of its content.

Yes , it is a dead horse to zen , they didnt care at first and they still dont give a damm now. I dont expect that to change at all.

SHADOW2KK

Aye true, true, but guaranteed, they will flip it and come back with something to make it up to us, in some way, maybe, just maybe....

Probitas

When they sold Imp Edition, the horse wasn't exclusive, the price was. The ability to play any race in any pact was an exclusive, as was the Imp Race.

How much bitching was there when players were arguing about creating Imp characters but they didn't have the Imp Edition? Same thing here I think.

I think if Z has to create fluff to entice new players rather than content for all, that's a bad sign in general. At least the Imp Edition was available for sale to everyone. This new pet, (and I don't want it, it's fugly), is only part of a limited sale (those who don't own the game in Steam), so is a heck of a lot more exclusive than even the Imp Edition was.

I think that is the part that's pissing some people off. They are being told tough, your business isn't worth as much as this new guys business. That seems like very bad policy to me, seeing as how a sub fee is a sub fee no matter who pays it.

SHADOW2KK

Id like a pet werewolf, and a budgie..... lol

nerrollus

The dog is the only pet I really like so far. I'd like to see it either purchasable in game or through the ZeniStore.

smeeprocketnub19_ESO

it really doesn't matter how you try to spin it or justify it being content or how you're more important than steam players so deserve to have everything, or wtfever you've convinced yourself gives you a right to complain.

The bottom like is you are whinging about a virtual dog. And that is just dumb.

Anex

Ugh! I THOUGHT I saw a person running around with a dog. I am so sad. Beta tested and pre-ordered the PHYSICAL copy of the Imperial edition and the dog kicks the crab's butt. (that was supposed to be an uber frowny face. I do NOT get these emote faces.. ) anyway, D : as I tried to say.

Probitas

The easiest thing Z could do is create a quest line to gain a pet in game. Content that takes an effort and bamm, you gets the dog.

The worst thing they could do is just ignore the complaints. Apathy breeds anger, and any Jedi can tell you were that leads.

Nox_Aeterna

smeeprocketnub19_ESO wrote: »

it really doesn't matter how you try to spin it or justify it being content or how you're more important than steam players so deserve to have everything, or wtfever you've convinced yourself gives you a right to complain.

The bottom like is you are whinging about a virtual dog. And that is just dumb.

That goes for pretty much everyone in this thread then :P.

The bottom like is you are whinging about people whinging about a virtual dog. And that is just dumb.

SHADOW2KK

smeeprocketnub19_ESO wrote: »

it really doesn't matter how you try to spin it or justify it being content or how you're more important than steam players so deserve to have everything, or wtfever you've convinced yourself gives you a right to complain.

The bottom like is you are whinging about a virtual dog. And that is just dumb.

Mmmm, well a few reasons, but to disclose, I personally don`t care about the dog, I just personally think that the players like myself who have been there since the beta, should have a little something something to keep some people happy.

We are all paying customers, and continue to do so, everyone`s opinions is valid, and everyone has opinions and they are going to clash, as they are just that...opinions.

You are moaning about everyone having an opinion and yet you voice one? so who`s being dumb now?

We all have a right to complain, we all have a right to voice our opinions, regardless of whether we all agree with each other, e.g, I don`t particularly agree with your opinion, but im not going to stop you from saying anything, because, like me, you are a paying customer, and have every right to voice your opinon.

They are trying to get the many steam players on board, and as a lot of us use steam, then fair enough, its the principle of the matter, not the dog.

I personally could not care less if it was a pet budgie, or a flapping demonic penguin, its the principle of the matter.

They are using the dog to get people to play on steam, and I am sure the rest of us will get something in the way of content too, as content is what is gonna keep the game alive.

And just to wrap this up, this is my personal opinon:P

ChickenSausage

Maverick827 wrote: »

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xsorusb14_ESO wrote: »

Daemyn wrote: »

I don't know if there have been games that have added them later, true, but there have been a number of games that I've bought in a store and then added to my steam list, getting both a physical copy and a Steam copy. There's options to activate a game on steam where the game code will work as a steam code, and there's also an option to add a non-steam game. You aren't getting a second copy or anything, it simply gives you access through steam.

Maybe it is entitlement, I usually avoid going that direction, but in this case the frustration is the complete lack of option. We're used to the case of "oh, this thing got given out before I started. That sucks, but I guess it makes sense" or "I can choose to buy this version for this pet or that one for that pet" versus this new "I already paid for this at full price months ago, but now there's a new option that was not available and I have no access to". It could also be because there is no other dog. But as I said in my earlier post, Zenimax usually pulls through, I'm going to assume they will for this.

There is no maybe, its straight up entitlement.

There's no such thing as "entitlement" when paying for goods or services.

Aside from the entitlement to said goods and services

randolphbenoit

The easiest thing Z could do is create a quest line to gain a pet in game. Content that takes an effort and bamm, you gets the dog.

Ya but it prob be a pink dog...