Any Way for Existing Customers to get the Whiterun Wolfhound?

smeeprocketnub19_ESO

SHADOW2KK wrote: »

smeeprocketnub19_ESO wrote: »

SHADOW2KK wrote: »

Hehe guys relax, as I said ages ago in this thread, we all have opinions, we are all paying customers, relax, and give @smeeprocketnub19_ESO‌ the dog, just to wind him up hehe.

While I wouldn't mind the dog, I wasn't one of the ones arguing for it. you must be confused.

Well laddie, back earlier in this mighty saga, you said about not caring about the dog etc, and saying people who were ranting about it as being dumb, shrugs, I just thought it funny to give you the dog, but regardless of all this, things are getting a bit heated and that, so lets just remember and respect we all have opinions on the game and relax, kill each other on pvp or something with a beer:P

I would still take the dog. It's the complaining that's dumb. It doesn't mean I wouldn't want a free pet.

I don't know why you are telling me to relax, I'm pretty much the only person not engaging in personal attacks sooo....

SHADOW2KK

smeeprocketnub19_ESO wrote: »

SHADOW2KK wrote: »

smeeprocketnub19_ESO wrote: »

SHADOW2KK wrote: »

Hehe guys relax, as I said ages ago in this thread, we all have opinions, we are all paying customers, relax, and give @smeeprocketnub19_ESO‌ the dog, just to wind him up hehe.

While I wouldn't mind the dog, I wasn't one of the ones arguing for it. you must be confused.

Well laddie, back earlier in this mighty saga, you said about not caring about the dog etc, and saying people who were ranting about it as being dumb, shrugs, I just thought it funny to give you the dog, but regardless of all this, things are getting a bit heated and that, so lets just remember and respect we all have opinions on the game and relax, kill each other on pvp or something with a beer:P

I would still take the dog. It's the complaining that's dumb. It doesn't mean I wouldn't want a free pet.

I don't know why you are telling me to relax, I'm pretty much the only person not engaging in personal attacks sooo....

Yeah thats fair enough, and a valid point matey

SHADOW2KK

but as said, relax:P hehe

VlVEC

I don't care about the dog, I just want to activate my already owned game on Steam. Adding it as a "non-steam game" is a cheap alternative by Zenimax.

SHADOW2KK

VlVEC wrote: »

I don't care about the dog, I just want to activate my already owned game on Steam. Adding it as a "non-steam game" is a cheap alternative by Zenimax.

Have to agree matey, I do that too, more for screenshotting than anything else.

GreySix

Folks at ZOS clearly didn't think this through.

Call it a lesson available.

Qhival

This is *** ***. Last game I will ever preorder before the steam release. Way to *** over existing customers.

maevealleine

As a level 30 Steam member this kind of pisses me off. As you can see, most of the time my Steam profile will show that I'm in ESO. I had to tell it to add ESO as external software to let my friends know what I'm playing.

So, in exchange for FREE PUBLICITY (all my many friends see the game name pop on their screen every time I log in, its on my profile when I'm playing and on their friends list along with my name) I get NOTHING unless I pay you again? That's really sad. And I don't care for ANY of the pets I have as a Beta player and the "expensive" game owner. I have two dogs in RL, I would love to have one in-game. I don't get the pet, nor any of the Steam perks that come with ordering it through Steam.

randolphbenoit

The whole STEAM affair was unfair to all it seems. The whole thing has ruined pre-orders for me also. The Steam dog should have also been sub member DLC. A Golden retriever version would been better for Steam not a version many would wanted from the very beginning of launch.

Illuvatarr

I don't think it is a sense of entitlement at all. I know I paid just under $100.00 for the Physical Imperial Edition. I would like to know why this pet is not being added to my account.

smeeprocketnub19_ESO

Illuvatarr wrote: »

I don't think it is a sense of entitlement at all. I know I paid just under $100.00 for the Physical Imperial Edition. I would like to know why this pet is not being added to my account.

didn't you get a molag bal action figure for that?

I would love to have that thing, 100$ was just too much.

Mitharus

smeeprocketnub19_ESO wrote: »

didn't you get a molag bal action figure for that?

I would love to have that thing, 100$ was just too much.

The art book is what did it for me. IMO, that was worth the cost (I know... priorities right?). The Molag Bal figure is just sitting up on the top of a bookshelf next to the Aludin figure from the Skyrim CE.

Probably throw the Guar plushie up there to join them whenever I get it.

-M

Illuvatarr

smeeprocketnub19_ESO wrote: »

Illuvatarr wrote: »

I don't think it is a sense of entitlement at all. I know I paid just under $100.00 for the Physical Imperial Edition. I would like to know why this pet is not being added to my account.

didn't you get a molag bal action figure for that?

I would love to have that thing, 100$ was just too much.

I did. It has a permanent home on the end table in my living room. Sexy ass statue.

Lyrro

Illuvatarr wrote: »

I don't think it is a sense of entitlement at all. I know I paid just under $100.00 for the Physical Imperial Edition. I would like to know why this pet is not being added to my account.

The problem here is that the dog wasn't included as a part of the Imperial edition itself, it was added to the steam package for buying the Imperial edition. It's not a part of the Imperial edition, it's a promotional item offered to new players for purchasing through Steam. Players who purchase the IE through Steam now do not get the dog anymore because the promotion is over and those of us who bought the IE prior to, or those who bought it after, are not entitled to the dog because it is not a part of the IE. It's like a buy one get one half off promotion. People who bought before the promotion are not entitled to the half off because their item did not include the half off item, the half off item was given to buyers as a reward for buying during the promotion. Alas, we are not entitled to the dog just because we spent more of the IE edition, because the dog is not part of the IE, but that doesn't excuse Zenimax for the way they handled this whole affair.

In this case, that item just so happens to be one of the major items that players were asking for since beta, which Zenimax was kind enough to flaunt in our faces while telling us veteran players that we will never get the chance to get it because they don't care about the players who supported them through all the bad media and continued to play the game even when it was unplayable, all they care about is reeling in more "suckers".

I call this game even, however, because I cost them two possible subscriptions today. Two of the guys I work with asked me about the game, stating that they were thinking about playing. I stated in an earlier post that I wasn't going to stand by Zenimax anymore when I saw people bashing them, so when my coworkers asked about all the bugs and such, I didn't. Zenimax wants to give the finger to all the players who have stood by them and supported them so, I just cost them $60 per coworker plus the monthly subscriptions.

randolphbenoit

In this case, that item just so happens to be one of the major items that players were asking for since beta, which Zenimax was kind enough to flaunt in our faces while telling us veteran players that we will never get the chance to get it because they don't care about the players who supported them through all the bad media and continued to play the game even when it was unplayable, all they care about is reeling in more "suckers".

Ageed.

Mitharus

Lyrro wrote: »

I call this game even, however, because I cost them two possible subscriptions today. Two of the guys I work with asked me about the game, stating that they were thinking about playing. I stated in an earlier post that I wasn't going to stand by Zenimax anymore when I saw people bashing them, so when my coworkers asked about all the bugs and such, I didn't. Zenimax wants to give the finger to all the players who have stood by them and supported them so, I just cost them $60 per coworker plus the monthly subscriptions.

Opinion follows:

I've said it before, I'll say it again. No. Just no. That's not how it should be handled.

If you don't think the game itself is good enough, then fine. But I really would like to see this game succeed. It's slowly getting better. There's lots of room for improvement in the game itself, but in my opinion it's generally moving in the right direction.

The silence on this issue, and the refusal to either stand by, or disregard, earlier statements on the reasoning for the subscription, are tipping the scales in the other direction though. But this appears to be a management issue, and those can be the worst kind.

Some folks may see that as business as usual, and not even blink an eye over it. I mean, don't company's normally [snip] over folks? As long as they can play the game, they don't really care about "small" things like that.

For others like myself, it points to a larger issue behind the scenes. One that we're trying to voice out against. That we don't want to see them head in the direction it seems they're going. They're just going to start fragmenting some of the player base with the "exclusives" if they keep it up.

ZOS has completely screwed up with this. They haven't done anything to even attempt to mollify the core issue: What content are we paying for with our subscription? Is it the "entire game"? If so, what definition of "entire" are you using that you can give exclusives out and not include current subscribers the ability to get the same content?

@ZOS_MattFiror‌ ; @ZOS_GinaBruno‌ ; @ZOS_JessicaFolsom‌
Any information you can give us on the previous paragraph would be useful. Thanks.

If ZOS continues their silence on it, smaller things are just going to continue to pile up on the scales, until not keeping the subscription going is the sane thing to do. I'm still, perhaps naively, hoping they'll actual respond with some statement.

-M

Edit: Add in last paragraph

Lyrro

Mitharus wrote: »

I've said it before, I'll say it again. No. Just no. That's not how it should be handled.

If you don't think the game itself is good enough, then fine. But I really would like to see this game succeed. It's slowly getting better. There's lots of room for improvement in the game itself, but in my opinion it's generally moving in the right direction.

I didn't bash the game, I didn't down talk it, I simply didn't defend Zenimax against all the bad rep they've earned since ESO's launch by giving the usual "it's a new mmo, you can't expect it to be perfect", or "it's slowly getting better" defense. I'm not going to defend a company who blatantly punishes me for being a loyal and supportive customer. I want this game to succeed, but it's obvious at this point that the only thing Zenimax cares about is the money, so I'm going to let the money do the talking. Maybe they'll acknowledge the mistake they made when they gave the finger to all the players who've supported and defended them, when they are no longer doing so and it's costing them money.

Mitharus

Lyrro wrote: »

I didn't bash the game, I didn't down talk it, I simply didn't defend Zenimax against all the bad rep they've earned since ESO's launch by giving the usual "it's a new mmo, you can't expect it to be perfect", or "it's slowly getting better" defense. I'm not going to defend a company who blatantly punishes me for being a loyal and supportive customer.

That's cool then. How I read your post was in a different light then that. Could be from lots of the other things I've been reading, it's starting to tint everything that way. Hrmm... Wonder if there's any correlation?

-M

Lyrro

If you're regarding my toe off with smeeprocket, there's actually a reason for the chaos. Though I know to any outside ears I'm rubbing off as very abrasive in the whole debate when me and smeep get going, I can sincerely promise that there's a method to the madness, and that I hold no ill will toward smeeprocket.

Mitharus

Lyrro wrote: »

If you're regarding my toe off with smeeprocket, there's actually a reason for the chaos. Though I know to any outside ears I'm rubbing off as very abrasive in the whole debate when me and smeep get going, I can sincerely promise that there's a method to the madness, and that I hold no ill will toward smeeprocket.

lol ... no.

Just in general. But all posts seem to have a similar feeling they're getting. I.E. ZOS (management aspect) ignoring current subscribers. So it's starting to color even innocuous posts with that light when brought up.

-M

aisriyth_ESO

The lack of any real response after the initial PR spin is really disappointing to be honest. I haven't seen a backlash quite like this in some time. I mean to be fair, I've also never seen an exclusive late adopters reward either....

smeeprocketnub19_ESO

Lyrro wrote: »

If you're regarding my toe off with smeeprocket, there's actually a reason for the chaos. Though I know to any outside ears I'm rubbing off as very abrasive in the whole debate when me and smeep get going, I can sincerely promise that there's a method to the madness, and that I hold no ill will toward smeeprocket.

you don't follow me around to other threads to give me grief so I assumed it was not personal.

elhyzzabethb14_ESO

Not just that, I'd really like to see some more pets out there, obtainable in-game. Like, for doing quests or getting achievements. Or rare drops. Please?!

Requielle

Suffice it to say that ESO's customer service failures to date have cost them several subscriptions of my gaming friends already. This additional bovine excrement is not in any way helping when I test the waters to see if they'd like to come back. In fact, it's pushing more of my currently-playing friends towards "hmmm, what other games are out there?"

Heck, I'll admit I barely log in anymore, just enough to keep up the research queues while I give ESO a couple more months to get their act together. And if they don't, I'll be spending my money elsewhere, too. It doesn't matter how great the concept of this game is, and how gorgeous it is ... if there is a constant, steady drumbeat of "shut up and give us money, sucker" playing as the background music.

a.grespinrb19_ESO

SHADOW2KK wrote: »

Id like a pet werewolf, and a budgie..... lol

what about a pet wabbit or titan

Probitas

There was a great game out there that had a fabulous IP, then they were bought out and some idiots took over, and that game has taken a huge nosedive. It's likely going to be shut down within the year, even though they still won't admit that to keep the money coming in. They were all about money too, and hosed over their longterm subscriber base in favor of fly by night f2p types.

Seems some companies can't figure out where that focus ends up driving a companys releases. I wonder though, if maybe someone somewhere decided up a new gaming model? Create game, sell, sub only, focus on grabbing as much coin as possible but never intended to last more than 6 months to a year to turn a small profit.

Even if the profit is only 10%, that's enough for some dirty people to make a buck.

ThreeDawg

I'd like to add my name to the list of people who bought the PHYSICAL Imperial Edition for a huge sum, and now feel completely shafted by this outrageous steam sale.

Why? Why exactly are late comers getting something we don't? At least offer them this new and amazing thing and give it to all Imperial Edition owners for free! Who would complain? Not the Steam buyers, they already got their dog. Not Steam, they couldn't care less as long as they get profit. Not us, the veteran players who've been here since BETA!!

Is this the thanks we get for helping create this game? A swift kick in the teeth while you reach around our bags to steal our wallets? Shame Zenimax, shame.

Come back only when you bring puppies.

smeeprocketnub19_ESO

omg I will say it again, you got the killer statue. That is what the physical edition gave you, that and an artbook iirc. There was no other reason to buy it, since you could buy the digital edition for cheaper.

If a cyber dog, or the principle of a promotional sale happening four months after a game's release, whatever you want to refer to your unhappiness as, makes you unsub, good riddance.

ThoradinBloodfire

Dag nabbit ZOS! I want an Imperial Edition Shepherd attack dog, nows!

Mitharus

smeeprocketnub19_ESO wrote: »

omg I will say it again, you got the killer statue. That is what the physical edition gave you, that and an artbook iirc. There was no other reason to buy it, since you could buy the digital edition for cheaper.

Yup. There was the statue, a map, and the all important (IMO anyway) art book. To me the Art book was well worth the cost... but hey, to each their own.

smeeprocketnub19_ESO wrote: »

If a cyber dog, or the principle of a promotional sale happening four months after a game's release, whatever you want to refer to your unhappiness as, makes you unsub, good riddance.

I'll state my position again. I don't care about the mutt (though IMO it is better than the pets we did get). I don't give a [snip] about the promotional sale; I figured they would have had a sale earlier.

My issue is: What are we paying the subscription for? Is it just to connect to their server and whatever content they decide to give us? Is it not for access to the "entire game" as was stated at one point? And, just for reference:

en·tire
/enˈtīr/

adjective
1. with no part left out; whole

So, if it IS to the "entire game," what definition of entire is being used? Should subscribers have access, or at least the ability to access, everything that comes out during their subscription period? If no, then that isn't the "entire" thing is it?

Really, someone at ZOS could clear this up quickly with a simple statement on what we should expect for our subscription. But the silence has been speaking for them.

-M

Edit: Reworded a sentence. I think it makes more sense now. Maybe. (x2)