Any Way for Existing Customers to get the Whiterun Wolfhound?

Nox_Aeterna

smeeprocketnub19_ESO wrote: »

omg I will say it again, you got the killer statue. That is what the physical edition gave you, that and an artbook iirc. There was no other reason to buy it, since you could buy the digital edition for cheaper.

If a cyber dog, or the principle of a promotional sale happening four months after a game's release, whatever you want to refer to your unhappiness as, makes you unsub, good riddance.

The fact , beyond any discussion or doubt , is that zen gave content only to new players even after saying that by paying the sub we would have access to the entire content.

Which means , we are paying the sub , but that doesnt stop them from making content and giving only to others , today a dog , tomorrow a dungeon/class , doesnt matter content is content.

And no this didnt make me unsub at all , this made me talk negatively about the game to people so they dont buy it.

the_bham

i dont care about my wolfhound at all. wish i could sell it in game to someone, but its bound to me...

andrantos

This sort of thing happens all the time. I bought the game and sub and wasn't promised promotional rewards for other releases of the game.

Won't hold it against ZOS. Though I do think a reward like this to current subs would go a long way in maintaining faith in the game and ZOS.

Mitharus

andrantos wrote: »

This sort of thing happens all the time. I bought the game and sub and wasn't promised promotional rewards for other releases of the game.

Actually, you were. The reasoning for the subscription was: "access to the entire game".

That's been repeated as "all content" and, to my knowledge, there has never been anything saying that is not the case.

If you have a current subscription, and they release promotional content that you do not have access to, then you do not have access to the entire game do you?

-M

andrantos

As a pre-order perk, I have access to functionality and content that new players won't ever have access to...

I've paid $5 for a game and its entire library of DLC when others paid 15x that amount for the same.

Mitharus

andrantos wrote: »

As a pre-order perk, I have access to functionality and content that new players won't ever have access to...

Correct. But anyone had the option to pre-order. If they chose not to then that was their choice.

And I don't care about the price difference. That doesn't bother me, as I said I expected a sale sooner.

It's the:
What is our subscription getting us? It was stated at one point it was for access to the "entire game". But if those paying a subscription cannot get released content (even if it is "promotional"), that isn't exactly the entire thing now is it?

-M

smeeprocketnub19_ESO

Mitharus wrote: »

smeeprocketnub19_ESO wrote: »

omg I will say it again, you got the killer statue. That is what the physical edition gave you, that and an artbook iirc. There was no other reason to buy it, since you could buy the digital edition for cheaper.

Yup. There was the statue, a map, and the all important (IMO anyway) art book. To me the Art book was well worth the cost... but hey, to each their own.

smeeprocketnub19_ESO wrote: »

If a cyber dog, or the principle of a promotional sale happening four months after a game's release, whatever you want to refer to your unhappiness as, makes you unsub, good riddance.

I'll state my position again. I don't care about the mutt (though IMO it is better than the pets we did get). I don't give a [snip] about the promotional sale; I figured they would have had a sale earlier.

My issue is: What are we paying the subscription for? Is it just to connect to their server and whatever content they decide to give us? Is it not for access to the "entire game" as was stated at one point? And, just for reference:

en·tire
/enˈtīr/

adjective
1. with no part left out; whole

So, if it IS to the "entire game," what definition of entire is being used? Should subscribers have access, or at least the ability to access, everything that comes out during their subscription period? If no, then that isn't the "entire" thing is it?

Really, someone at ZOS could clear this up quickly with a simple statement on what we should expect for our subscription. But the silence has been speaking for them.

-M

Edit: Reworded a sentence. I think it makes more sense now. Maybe. (x2)

wasn't the map only a promotional offer from wal mart? Which is a little ironic considering the argument being made here.

Probitas

This argument about what is included in a sub is unfortunately so familiar to me coming from LOTRO I almost laugh. Almost.

This sort of exclusive is a pre-cursor to selling such items in a store for a large amount. Look at LOTRO and tell me I'm wrong.

nerevarine1138

Mitharus wrote: »

andrantos wrote: »

As a pre-order perk, I have access to functionality and content that new players won't ever have access to...

Correct. But anyone had the option to pre-order. If they chose not to then that was their choice.

And I don't care about the price difference. That doesn't bother me, as I said I expected a sale sooner.

It's the:
What is our subscription getting us? It was stated at one point it was for access to the "entire game". But if those paying a subscription cannot get released content (even if it is "promotional"), that isn't exactly the entire thing now is it?

-M

And not everyone had the option to not pre-order and get the Steam version instead?

You just don't mind getting perks for pre-orders because you believe that ordering early entitles you to extra content while others should be given the shaft. That's not how it works.

Mitharus

smeeprocketnub19_ESO wrote: »

wasn't the map only a promotional offer from wal mart? Which is a little ironic considering the argument being made here.

Nope, part of the IE. I got mine through Best Buy. I had just moved and when I went to pre-order, all sorts of payment things were messed up because of my address change and that was the only one I could actually get it to take on. Tried a few other places before Best Buy...

See the product page at Game Stop

Edit:
And there's a difference between this and the other. If they wanted to put out different options for the physical IE, that would have been fine by me. One company gets a DC themed one, another an AD themed, etc... I still would have had the choice on which, if any, to purchase. But I would have had the option of where to spend my money.

-M

Nox_Aeterna

nerevarine1138 wrote: »

Mitharus wrote: »

andrantos wrote: »

As a pre-order perk, I have access to functionality and content that new players won't ever have access to...

Correct. But anyone had the option to pre-order. If they chose not to then that was their choice.

And I don't care about the price difference. That doesn't bother me, as I said I expected a sale sooner.

It's the:
What is our subscription getting us? It was stated at one point it was for access to the "entire game". But if those paying a subscription cannot get released content (even if it is "promotional"), that isn't exactly the entire thing now is it?

-M

And not everyone had the option to not pre-order and get the Steam version instead?

You just don't mind getting perks for pre-orders because you believe that ordering early entitles you to extra content while others should be given the shaft. That's not how it works.

It kind of is actually.

Many other games will offer loyalty programs to give the current players that idea that while they remain ingame and supporting the game , they will receive attention and perks.

I didnt want this , i didnt care before this launch to have such thing , to have the content ingame so we can all get it is fine by me.

Still what zen created is the exact opposite of said program, which is quite funny actually , by staying subbed to the game , you will have less content than the new players each time a new wave joins the game by some big promotion :P.

The reason it is so easy to make people turn way from the game is exactly that , you can only be the new player once , after that zen will give you the shaft. Not many want to even consider joinning after understanding how they run the game.

Content is content , today is a pet , tomorrow maybe it will be something bigger than that.

andrantos

Still don't understand how we're entitled to this promotional bit of fluff content. I want one, but ZOS does not owe it to me.

This happens ALL the time. Don't understand why anyone is raising a stinker on this one.

Meanwhile, can we please get fixes for all outstanding bugs (which is what my sub should pay for)?

Probitas

Here here! On that I agree. Bugs take precedence. Fix what's broken before introducing new stuff.

Slelis

Aww... as a person who loves collecting pets and mounts in games and has almost all of the other pets, I'm disappointed, but I think all the feedback from this issue suggests just how much Zeni could profit if they put the pup in the cash shop someday.

Glad that we're getting the Riften Hound in the meantime.

Mitharus

nerevarine1138 wrote: »

And not everyone had the option to not pre-order and get the Steam version instead?

You just don't mind getting perks for pre-orders because you believe that ordering early entitles you to extra content while others should be given the shaft. That's not how it works.

Nope. I think it's absolute crap that they won't allow current subscribers to switch to Steam if that's what they want. It should be trivial for them to allow if Valve would allow it (I can't see why they wouldn't). But of course, I haven't seen anything about this issue either, and so again, silence reigns supreme.

As for getting pre-order perks. No. I pre-ordered because I wanted the physical IE collectors edition (Art book!), and to get my Wife a copy. I also wanted to at least throw my support for what I hope ESO could turn out to be. That's it. If I didn't care about anything in the CE, I would have just purchased standard/digital at the time. I would have still pre-ordered yes, because I had decided to get a subscription, so why wouldn't I pre-order and get it taken care of?

Please don't try and extrapolate on what my thoughts are, or were. I would have pre-ordered it still even if there were not any... perks. Don't think my actions have any meaning other than what it was; To pre-order the Physical Collectors Edition.

-M

nerevarine1138

Mitharus wrote: »

nerevarine1138 wrote: »

And not everyone had the option to not pre-order and get the Steam version instead?

You just don't mind getting perks for pre-orders because you believe that ordering early entitles you to extra content while others should be given the shaft. That's not how it works.

Nope. I think it's absolute crap that they won't allow current subscribers to switch to Steam if that's what they want. It should be trivial for them to allow if Valve would allow it (I can't see why they wouldn't). But of course, I haven't seen anything about this issue either, and so again, silence reigns supreme.

As for getting pre-order perks. No. I pre-ordered because I wanted the physical IE collectors edition (Art book!), and to get my Wife a copy. I also wanted to at least throw my support for what I hope ESO could turn out to be. That's it. If I didn't care about anything in the CE, I would have just purchased standard/digital at the time. I would have still pre-ordered yes, because I had decided to get a subscription, so why wouldn't I pre-order and get it taken care of?

Please don't try and extrapolate on what my thoughts are, or were. I would have pre-ordered it still even if there were not any... perks. Don't think my actions have any meaning other than what it was; To pre-order the Physical Collectors Edition.

-M

You can't see why Valve wouldn't allow the option to receive Steam exclusives by just linking your account to Steam? Really?

Mitharus

nerevarine1138 wrote: »

You can't see why Valve wouldn't allow the option to receive Steam exclusives by just linking your account to Steam? Really?

But that's just it, isn't it... The game has already been purchased. They are not buying it again to the exclusive item. Just the ability to use Steam functions which some folks really, really want.

Edit:
To expand on that, charge $5 for a license transfer/admin fees; and/or allow folks that purchase it on Steam (again), to use their current subscription information instead of having to create a new subscription.

In the first part, the people that want Steam, but don't care about the dog are happy. In the second, the folks that have stated they would buy the game again to get the dog on their current account are.

What would have been better would have been to allow current subscribers to get the dog they were giving to the Steam purchasers during that time period. But hey, we've been going back and forth on "exclusives" and the definition of "entire" for ages now.

-M

andrantos

Getting your non-steam powered key activated on steam isn't exactly flipping a switch for both ZOS and Valve. It may be easy in practice, but I imagine any red tape involved could be lengthy.

andrantos

Side note, I can stream my non-steam install of ESO quite wonderfully to my laptop through steam.

smeeprocketnub19_ESO

Mitharus wrote: »

smeeprocketnub19_ESO wrote: »

wasn't the map only a promotional offer from wal mart? Which is a little ironic considering the argument being made here.

Nope, part of the IE. I got mine through Best Buy. I had just moved and when I went to pre-order, all sorts of payment things were messed up because of my address change and that was the only one I could actually get it to take on. Tried a few other places before Best Buy...

See the product page at Game Stop

Edit:
And there's a difference between this and the other. If they wanted to put out different options for the physical IE, that would have been fine by me. One company gets a DC themed one, another an AD themed, etc... I still would have had the choice on which, if any, to purchase. But I would have had the option of where to spend my money.

-M

no no, I remember specifically people rebuying the game because the wal-mart one came with a cloth map.

Man I wish I had that map.

I am 100% positive the cloth map was exclusive to walmart, much like the dog is exclusive to steam. And yes I know that there was no way you could even get the dog by rebuying the game, but if anything they did you a favor. You obviously have more money than sense.

Mitharus

andrantos wrote: »

Side note, I can stream my non-steam install of ESO quite wonderfully to my laptop through steam.

Yeah, I've read that adding it in as a non-Steam game works to a point. Just doesn't have the full integration that some are wanting. I can kinda see that, as Steam has set their client up decently when working with the games purchased from there.

-M

Slelis

I'm going to post what will probably an unpopular opinion here, buuuut...

I think it'd be cool to see an MMO that just makes all pets available either through drops or a cash shop. I don't really care about exclusivity to be honest, I just like collecting things, and I'm sure there are others who feel the same (though I might also get flamed based on this thread, LOL). That way, people who have expendable cash could buy certain pets if they really wanted, but others could get them through working in-game to get the drops.

In short:
namaste, yo

andrantos

Mitharus wrote: »

andrantos wrote: »

Side note, I can stream my non-steam install of ESO quite wonderfully to my laptop through steam.

Yeah, I've read that adding it in as a non-Steam game works to a point. Just doesn't have the full integration that some are wanting. I can kinda see that, as Steam has set their client up decently when working with the games purchased from there.

-M

All the integration steam provides is probably recouped in whatever cut steam gets from sales. While it has been done with some boxed purchases, I don't think Valve would want to accept keys provided by other digital distributers.

Now... I imagine it would be more plausible to work out something in regards to keys sold through ZOS' online system.

smeeprocketnub19_ESO

Slelis wrote: »

I'm going to post what will probably an unpopular opinion here, buuuut...

I think it'd be cool to see an MMO that just makes all pets available either through drops or a cash shop. I don't really care about exclusivity to be honest, I just like collecting things, and I'm sure there are others who feel the same (though I might also get flamed based on this thread, LOL). That way, people who have expendable cash could buy certain pets if they really wanted, but others could get them through working in-game to get the drops.

In short:
namaste, yo

doubtful. Your opinion is in the majority here. I've been getting flamed this entire thread for having the opposite opinion (but only by a couple of people.)

Even if you don't like exclusive offers, they are profitable for the company because they draw in people attracted to shiny things. TBH, if you like collecting pets and such, it might draw you in were you not playing as well.

The game is very new. You guys are expecting a cash shop and in game quests full of pets with different effects and fun little things, but if they release all of that at once, then there's nothing to release later on.

You have to release these things slowly to keep people interested that are into things like that. It won't keep an unhappy player here, but it might add to the experience of a player on the fence who is nuts about that kind of stuff.

I need two pets, because none of my alts can use my dwemer spider, it has a stupid level 50 req. I want to replace that terrifying monkey, and then I need a pet for my fourth alt.

I probably wouldn't spend money on them though.

Mitharus

smeeprocketnub19_ESO wrote: »

no no, I remember specifically people rebuying the game because the wal-mart one came with a cloth map.

Man I wish I had that map.

Huh. I never heard that. Had I known that, I may have gotten it from there. As I said, I have no problem with different exclusives on the physical side. That's just smart business practice on the retailer side. It's the "exclusive" game content (even if it's junk content) in the MMO after they have folks paying subscriptions I have an issue with. That goes against the reasoning given for the monthly subscription cost.

smeeprocketnub19_ESO wrote: »

I am 100% positive the cloth map was exclusive to walmart, much like the dog is exclusive to steam. And yes I know that there was no way you could even get the dog by rebuying the game, but if anything they did you a favor. You obviously have more money than sense.

LOL. Thanks?

But really, I don't have much in the way of monthly expenses, so I have a bit more disposable income if there are things I want to pick up. *shrug* It's been nice actually having a FT job. Yay jobs!

-M

SgtPepperUK

Probitas wrote: »

This argument about what is included in a sub is unfortunately so familiar to me coming from LOTRO I almost laugh. Almost.

This sort of exclusive is a pre-cursor to selling such items in a store for a large amount. Look at LOTRO and tell me I'm wrong.

As someone who played LOTRO until last August I'd certainly say you're not wrong. ZOS' behaviour may be nothing like Turbine's now but it signposts in that direction.

nerevarine1138 wrote: »

You just don't mind getting perks for pre-orders because you believe that ordering early entitles you to extra content while others should be given the shaft. That's not how it works.

I think the whole pre-order thing is wrong as is retailer-exclusion content. While we're on the subject ESO' pre-order package caused quite a bit of controversy as did the Imperial Edition. All the more reason ZOS should have learnt from this and not done what they did with the Steam launch and the bonus pet.

Slelis wrote: »

I'm disappointed, but I think all the feedback from this issue suggests just how much Zeni could profit if they put the pup in the cash shop someday.

I find this incredibly depressing. Although I'm loathe to use a RL example, I can't imagine someone with, say, a gym membership suggesting if the gym gets new equipment in they should charge extra for it.

Yet that is precisely what large numbers of gamers are doing. When you're paying a subscription you should expect all content, however trivial, to be included, not asking to pay more when, technically, you've already paid for it.

This is exactly what the advantge of a subscription should be, paying a monthly fee safe in the knowledge that everything is included and having no need to worry of any further cost until it's time to pay the next month's fee.

txfeinbergsub17_ESO

I'm glad to see that all the whining over a virtual fluff item resulted in the whiners getting what they wanted. Oh, wait...

Maybe Zenimax really did learn something about dealing with the lack of maturity and self entitlement of their customer base.

andrantos

SgtPepperUK wrote: »

Probitas wrote: »

This argument about what is included in a sub is unfortunately so familiar to me coming from LOTRO I almost laugh. Almost.

This sort of exclusive is a pre-cursor to selling such items in a store for a large amount. Look at LOTRO and tell me I'm wrong.

As someone who played LOTRO until last August I'd certainly say you're not wrong. ZOS' behaviour may be nothing like Turbine's now but it signposts in that direction.

nerevarine1138 wrote: »

You just don't mind getting perks for pre-orders because you believe that ordering early entitles you to extra content while others should be given the shaft. That's not how it works.

I think the whole pre-order thing is wrong as is retailer-exclusion content. While we're on the subject ESO' pre-order package caused quite a bit of controversy as did the Imperial Edition. All the more reason ZOS should have learnt from this and not done what they did with the Steam launch and the bonus pet.

Slelis wrote: »

I'm disappointed, but I think all the feedback from this issue suggests just how much Zeni could profit if they put the pup in the cash shop someday.

I find this incredibly depressing. Although I'm loathe to use a RL example, I can't imagine someone with, say, a gym membership suggesting if the gym gets new equipment in they should charge extra for it.

Yet that is precisely what large numbers of gamers are doing. When you're paying a subscription you should expect all content, however trivial, to be included, not asking to pay more when, technically, you've already paid for it.

This is exactly what the advantge of a subscription should be, paying a monthly fee safe in the knowledge that everything is included and having no need to worry of any further cost until it's time to pay the next month's fee.

A more accurate RL example would be you joining a gym and they give you this awesome keychain. Three months later, they run a promotion through groupon, giving new members a really cool water bottle.

Mitharus

andrantos wrote: »

A more accurate RL example would be you joining a gym and they give you this awesome keychain. Three months later, they run a promotion through groupon, giving new members a really cool water bottle.

If you're going to do that... at least come up with a similar situation:

A more accurate RL example would be you joining a gym and they give you this awesome keychain; Only problem is they have a no where to put water bottles near the equipment. Three months later, they run a promotion through groupon, giving new members a really cool water bottle that neatly fits near the equipment. Of course there's no way for you to get this water bottle because you have already joined, so you have to keep yours off to the side.

That's a closer RL example. But nothing is going to fit 100%. I suppose something else that could work would be:

You pay out a subscription for a magazine, in which it's stated by one of the editors that you'll get all releases in both print and digital format. 3 months down the road, they run a promotion with a free special edition Print/Digital edition to new subscribers. You of course, being a current subscriber do not get access to this special edition, even though you're supposed to get "all releases" of the magazine, and nothing had said special editions were not included.

Meh... even that doesn't work out real well. But, hopefully you get the idea.

-M

smeeprocketnub19_ESO

Mitharus wrote: »

andrantos wrote: »

A more accurate RL example would be you joining a gym and they give you this awesome keychain. Three months later, they run a promotion through groupon, giving new members a really cool water bottle.

If you're going to do that... at least come up with a similar situation:

A more accurate RL example would be you joining a gym and they give you this awesome keychain; Only problem is they have a no where to put water bottles near the equipment. Three months later, they run a promotion through groupon, giving new members a really cool water bottle that neatly fits near the equipment. Of course there's no way for you to get this water bottle because you have already joined, so you have to keep yours off to the side.

That's a closer RL example. But nothing is going to fit 100%. I suppose something else that could work would be:

You pay out a subscription for a magazine, in which it's stated by one of the editors that you'll get all releases in both print and digital format. 3 months down the road, they run a promotion with a free special edition Print/Digital edition to new subscribers. You of course, being a current subscriber do not get access to this special edition, even though you're supposed to get "all releases" of the magazine, and nothing had said special editions were not included.

Meh... even that doesn't work out real well. But, hopefully you get the idea.

-M

all of your examples would be acceptable and are quite possible. No one would unsub from those places because of that.