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Any Way for Existing Customers to get the Whiterun Wolfhound?

  • Night_Watch
    Night_Watch
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    No need to put this in a new thread so it is here!

    I gave my reason for not buying the Guar Plush in another thread - shipping doubles the price for me. Fair enough! I get no Plush toy or ingame pet - that's just how things go.

    I can hardly complain about the price drop on steam and see no validity in any such complaint - it's a promotion. Some players want to have their current game account linked in some way to their steam account (not just in a steam folder) in order to take part in steam 'things' though and I can see why they feel let down.

    Then we get to that 'dog'! Lot's of valid complaints on here about that pet.

    Will all this persuade me to drop my subscription and move on to a different game / develoer / publisher? That is unlikely. I can easily see that, for some players, this whole fiasco is comparable to a 'three strikes you're out' system and wonder how many will unsub and move on because of this. For how many subscribers will the recent events be the last straw (the one that broke the back of the camel)?

    As I have related in other threads, I really do like ESO and really do want the game to have a long an successful life. I do wonder sometimes about how much developers / publishers expect us gamers to put up with though before we have had enough and give up on a game.
    Edited by Night_Watch on July 17, 2014 10:59PM
    "If there is an underlying oneness of all things, it does not matter where we begin, whether with stars, or laws of supply and demand, or frogs, or Napoleon Bonaparte. One measures a circle, beginning anywhere."

    Charles Fort - Lo! (1931)
  • ianangelospreub18_ESO
    jonpaul wrote: »
    So would it change anyone's mind that if, somewhere in the near future, they had an achievement where you got a dog?
    It may not happen, but it's food for thought.

    Believe me, I want a dog too, but I can live without it. Anyway, I got a real one at home. Poor guy, has to have ACL surgery tomorrow :(

    Good Luck to him.

  • c0rp
    c0rp
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    ESO finally gets a REAL PET and new steam players only get it. What a *** joke.

    I suppose the BLACK CAT PET will be for people who quit within the first month then resub 6 months later lol.
    Edited by c0rp on July 17, 2014 11:02PM
    Force weapon swap to have priority over EVERYTHING. Close enough.
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    Disable abilities while holding block.
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    Remove PVP AoE CAP. It is ruining Cyrodiil.
    Fix/Remove Forward Camps. They are ruining Cyrodiil.
    Impenetrability needs to REDUCE CRIT DAMAGE. Not negate entire builds.
    Werewolf is not equal to Vamps/Bats.
  • AngryWolf
    AngryWolf
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    Well...I'd be bit peeved if more pets weren't coming. I better get my wolf!
  • jonpaul
    jonpaul
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    AngryWolf wrote: »
    Well...I'd be bit peeved if more pets weren't coming. I better get my wolf!
    LISTEN TO THIS GUY! After all, he is an angry wolf
    WAR EAGLE
    I see myself as an intelligent, sensitive human, with the soul of a clown which forces me to blow it at the most important moments. -Jim Morrison
  • rynth
    rynth
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    c0rp wrote: »
    ESO finally gets a REAL PET and new steam players only get it. What a *** joke.

    I suppose the BLACK CAT PET will be for people who quit within the first month then resub 6 months later lol.


    lol you realize they will probably be offering other pets in the game? so maybe you don't get the white dog, but I'm sure they will have other dogs/animals
    When asked what he would do for a Klondike bar. Grand Moff Tarkin said "why I would blow up Alderaan."
  • thorntk421
    thorntk421
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    Special editions things generally don't work that way. That's why it's called SPECIAL or whatever fancy title. I don't make the rules and often don't agree with them but, that's just how it is. For example. Say your favorite bands album comes out tomorrow and the first 300 that buy it get a limited to 300 SPECIAL thing. If your buyer 301 your not getting the special thing. And, it's illogical to think said SPECIAL item should be available to everyone in some fashion..That makes it...NOT SPECIAL!
    If you want the dog it is available to you..Most just aren't wiling to do what it takes to get it.
    And, Yes it is a False sense of Entitlement.
  • Sylvyr
    Sylvyr
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    Sylvyr wrote: »
    To all of you complaining,

    I highly recommend taking some basic business and macro/micro economic classes. It's the environment we live in and everyone should have a basic understanding. I'm not saying this to toot my horn or anything but it's like moving to a Spanish speaking country and not knowing Spanish! Business and Corp practices and methods are all around us yet it seems like no one gets it.

    This is incentive for new buyers and its value is that it is "exclusive" (Worded as - "limited-time bonus available only to those who buy the Imperial Edition of The Elder Scrolls Online through Steam") which translates to "we're going to upset all the early adopters just for you and this is what will make you special from them because you missed the cool boat they came in on". Makes perfect sense from a marketing perspective.

    Marketing is all about increasing sales, not necessarily profitability although that is the desired result, and not necessarily good customer service.

    Business exist from profitability. That is the blood that pumps in their veins. upsetting some customers over a pet is small time compared to potential income they want (or need). Them caring about including us, bah, we're already locked in, seriously, who's going to quit over a pet? And they gain by being able to offer exclusivity(!) to a next gen buyer. Yay!

    Businesses need $ to survive. Not social or moral pleasantries, those are usually a secondary goal (if at all). And if dismissing "loyal" customers yields minimal to no repercussions and brings in additional revenue you better believe profit will come first. Remember that.


    Well you business genius: If they said I can make my account into a steam account for $20 and I get the vanity pet and the steam achievements for other items I would pay the $20... They had the opportunity to make more money off us beta suckers.

    In terms of the pet, if they did that it wouldn't be "exclusive" for the new buyers which adds a lot of coolness to it.
    Why they don't do a $20 conversion? Dunno that one.
    Badge: Wall-of-Text GRANDMASTER

    PvP: Patch Vs. Player

    ZoSence (n.):
    1) What is reasonable or comprehensive using ZoS logic. "That makes ZoSense"
    2) Making zero sense. "That makes ZoSense"
  • TeraAngelos
    TeraAngelos
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    thorntk421 wrote: »
    If you want the dog it is available to you..Most just aren't wiling to do what it takes to get it.

    "What it takes" is completely rerolling toons that some of us have been working on for 3.5 months. That shouldn't be something we're expected to do.
    thorntk421 wrote: »
    Say your favorite bands album comes out tomorrow and the first 300 that buy it get a limited to 300 SPECIAL thing. If your buyer 301 your not getting the special thing. And, it's illogical to think said SPECIAL item should be available to everyone in some fashion..That makes it...NOT SPECIAL!

    And while I don't like the system of exclusive special things, I can accept it to reward the first people. But it makes zero sense to have a special thing for buyers 301-600. We are being penalized for being with Zeni from the beginning - that's what sucks.
    Edited by TeraAngelos on July 17, 2014 11:09PM
  • poodlemasterb16_ESO
    poodlemasterb16_ESO
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    AngryWolf wrote: »
    Well...I'd be bit peeved if more pets weren't coming. I better get my wolf!

    The reason there are no wolves in Ireland is the Irish Wolfhound. I used to own a 175 lb cross. My cousin bred them, her big guy could take peanuts from the middle of the dinning room table without touching it, over 200 lbs that one.

    They hunt by sight and will usually kill a wolf by running it down, grabbing it just behind the shoulders, and stopping as fast as they can. They kinda break them.
  • Ayre
    Ayre
    Soul Shriven
    The fact that this pet is unavailable to current subscribers who purchased the imperial edition long ago is completely bogus. It is totally unfair to your existing imperial edition customers like myself who have been loyal since the beginning. Very upsetting. What a slap in the face.
    Edited by Ayre on July 17, 2014 11:21PM
    ~~~~~ Ayre ~~~~~

    For those who do not believe, no explanation is possible.
    For those who do believe, no explanation is necessary.

  • infraction2008b16_ESO
    infraction2008b16_ESO
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    KariTR wrote: »
    Honestly you lot should hear yourselves. It's embarrassing how entitled and needy you sound. And as for that guy who 'knows people who are ready to grief new players' just because their character will have a pet they won't; you know some really crappy people. Beyond that I have no words for the nastiness of that sentiment.

    The best thing for any MMO player is to see new players joining the game. You should be encouraging ZOS for promoting the game; we all benefit from it.

    Not that I personally care about the dog but this is a subscription MMO not a F2P cash gouge. The main argument the pro sub crowd were championing was the fact that having a subscription was supposed to stamp stuff like this and what happened with the imp edition out that the content would be given to you with your sub fee rather than boxed behind a pay wall or requiring you purchase a certain edition of the game in a certain time frame.
  • Sylvyr
    Sylvyr
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    emeraldbay wrote: »
    Sylvyr wrote: »
    *snip*
    To all of you complaining,

    I highly recommend taking some basic business and macro/micro economic classes. It's the environment we live in and everyone should have a basic understanding. I'm not saying this to toot my horn or anything but it's like moving to a Spanish speaking country and not knowing Spanish! Business and Corp practices and methods are all around us yet it seems like no one gets it.

    This is incentive for new buyers and its value is that it is "exclusive" (Worded as - "limited-time bonus available only to those who buy the Imperial Edition of The Elder Scrolls Online through Steam") which translates to "we're going to upset all the early adopters just for you and this is what will make you special from them because you missed the cool boat they came in on". Makes perfect sense from a marketing perspective.

    Marketing is all about increasing sales, not necessarily profitability although that is the desired result, and not necessarily good customer service.

    Business exist from profitability. That is the blood that pumps in their veins. upsetting some customers over a pet is small time compared to potential income they want (or need). Them caring about including us, bah, we're already locked in, seriously, who's going to quit over a pet? And they gain by being able to offer exclusivity(!) to a next gen buyer. Yay!

    Businesses need $ to survive. Not social or moral pleasantries, those are usually a secondary goal (if at all). And if dismissing "loyal" customers yields minimal to no repercussions and brings in additional revenue you better believe profit will come first. Remember that.
    I understand this from a business perspective, but there are other special bonuses they could've given out. Temporary EXP buffs (perhaps, say, up until level 20?), free game time, a few treasure maps (just some of the regular ones that you find in loot once in a while), that sort of thing. Things that are already available to current players, so that it doesn't feel like a huge slap to the face.

    They totally could've done that. They should have. Perhaps the marketing team is new, doesn't care, or maybe they did a sample survey and saw a demand for "exclusive" perks. /shrug.

    But I do think that the exclusive tag carries a lot of weight. In an MMO where you miss the bus at the start and don't get all the cool toys, now you can have a cool toy that even the beta and launch players can't have. That holds a lot more weight, I would think, for a lot of players that like those kinds of bells and whistles.
    Badge: Wall-of-Text GRANDMASTER

    PvP: Patch Vs. Player

    ZoSence (n.):
    1) What is reasonable or comprehensive using ZoS logic. "That makes ZoSense"
    2) Making zero sense. "That makes ZoSense"
  • Joust
    Joust
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    BRACE-YOURSELVES-A-j7sbi9.jpg
  • Sylvyr
    Sylvyr
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    Sylvyr wrote: »
    To all of you complaining,

    I highly recommend taking some basic business and macro/micro economic classes. It's the environment we live in and everyone should have a basic understanding. I'm not saying this to toot my horn or anything but it's like moving to a Spanish speaking country and not knowing Spanish! Business and Corp practices and methods are all around us yet it seems like no one gets it.

    This is incentive for new buyers and its value is that it is "exclusive" (Worded as - "limited-time bonus available only to those who buy the Imperial Edition of The Elder Scrolls Online through Steam") which translates to "we're going to upset all the early adopters just for you and this is what will make you special from them because you missed the cool boat they came in on". Makes perfect sense from a marketing perspective.

    Marketing is all about increasing sales, not necessarily profitability although that is the desired result, and not necessarily good customer service.

    Business exist from profitability. That is the blood that pumps in their veins. upsetting some customers over a pet is small time compared to potential income they want (or need). Them caring about including us, bah, we're already locked in, seriously, who's going to quit over a pet? And they gain by being able to offer exclusivity(!) to a next gen buyer. Yay!

    Businesses need $ to survive. Not social or moral pleasantries, those are usually a secondary goal (if at all). And if dismissing "loyal" customers yields minimal to no repercussions and brings in additional revenue you better believe profit will come first. Remember that.


    You might be right that we won't quit over a vanity pet. For some this might be the tipping point though. For others we simply won't forget and this will just be another slight added to our list. You mistakenly think we don't understand why they are doing it. We do understand. What you should understand is that it will cost them absolutely nothing to give this to existing customers as well. That's the beauty of intangible goods.

    It would lose it's flashy exclusive context.
    Badge: Wall-of-Text GRANDMASTER

    PvP: Patch Vs. Player

    ZoSence (n.):
    1) What is reasonable or comprehensive using ZoS logic. "That makes ZoSense"
    2) Making zero sense. "That makes ZoSense"
  • DaFatCookie
    DaFatCookie
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    Ayre wrote: »
    The fact that this pet is unavailable to current subscribers is completely bogus. It is totally unfair to your existing customers like myself who have been loyal since the beginning. Very upsetting. What a slap in the face.

    but the pet is only for people who purchase the imperial edition and not subscribing its more bogus that they don't give the dog to those who already have the imperial edition, but no instead they want us to buy the game again on steam to get the dog which is even more bogus
    Edited by DaFatCookie on July 17, 2014 11:14PM
    Love being an Argonian Tank and Khajiit DPS
  • TeraAngelos
    TeraAngelos
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    Sylvyr wrote: »
    But I do think that the exclusive tag carries a lot of weight. In an MMO where you miss the bus at the start and don't get all the cool toys, now you can have a cool toy that even the beta and launch players can't have. That holds a lot more weight, I would think, for a lot of players that like those kinds of bells and whistles.

    Being a completionist myself, I don't like the exclusive tag at all. I have the beta monkey. I see no problem with current players getting the monkey too. I'd be curious to see a poll, regarding who prefers exclusive content and who prefers availability to all. Considering that I pay $13-$15/month for this game, I kinda want everything the game has to offer.

    Even that being said, though, I'd pay a bit more to satisfy my completionism.
  • Amsel_McKay
    Amsel_McKay
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    I just want the steam features... I would even pay $20 for them.
  • Zabus
    Zabus
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    That's a pet I would actually use.
    Zavus - Khajiit Nightblade EP | AR 50
    Zāv - Imperial Templar | AR 24
    Zavbags - Argonian Nightblade EP | AR 19
    Zabus - Redguard Nightblade DC | AR 13
    Negate Three - Breton Sorcerer EP | AR 19
  • Snit
    Snit
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    Sylvyr wrote: »
    It would lose it's flashy exclusive context.

    They could render a dog of a different color in hours.

    If they'd seen this coming, they likely would have. And anyone at all familiar with MMO demographics knows that collectors and completionists are commonplace -- they really should have seen this coming.
    Snit AD Sorc
    Ratbag AD Warden Tank
    Goblins AD Stamblade

  • Ayre
    Ayre
    Soul Shriven
    Ayre wrote: »
    The fact that this pet is unavailable to current subscribers is completely bogus. It is totally unfair to your existing customers like myself who have been loyal since the beginning. Very upsetting. What a slap in the face.

    but the pet is only for people who purchase the imperial edition and not subscribing its more bogus that they don't give the dog to those who already have the imperial edition, but no instead they want us to buy the game again on steam to get the dog which is even more bogus

    I should have clarified I do have the imperial edition and that's what I was referring to in my original post. I will edit to clarify. I totally agree with you, though!
    ~~~~~ Ayre ~~~~~

    For those who do not believe, no explanation is possible.
    For those who do believe, no explanation is necessary.

  • thorntk421
    thorntk421
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    Yes it does. Everyone has a breakfast, lunch and dinner for example. Special of some sort.
    Don't worry I'm sure Zeni will have lots of special things available that Steam won't get.
    Edited by thorntk421 on July 17, 2014 11:21PM
  • AngryWolf
    AngryWolf
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    AngryWolf wrote: »
    Well...I'd be bit peeved if more pets weren't coming. I better get my wolf!

    The reason there are no wolves in Ireland is the Irish Wolfhound. I used to own a 175 lb cross. My cousin bred them, her big guy could take peanuts from the middle of the dinning room table without touching it, over 200 lbs that one.

    They hunt by sight and will usually kill a wolf by running it down, grabbing it just behind the shoulders, and stopping as fast as they can. They kinda break them.

    Ha..I'm part Irish and haven't got over there. I love hearing stuff about Ireland, so thanks for this!
  • Turelus
    Turelus
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    Snit wrote: »
    Sylvyr wrote: »
    It would lose it's flashy exclusive context.

    They could render a dog of a different color in hours.

    If they'd seen this coming, they likely would have. And anyone at all familiar with MMO demographics knows that collectors and completionists are commonplace -- they really should have seen this coming.

    I don't think making alternate versions is the answer here.

    As I posted a few pages back a better system would be for ZOS to establish that all of these pets, preorder and beta items are free promotional offers to people to get them that way. However they're available to everyone else via the games store at a small fee.

    This way everyone playing has access to exactly the same content and items in the game, some just have to pay a price for it while others qualified for it free.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Amsel_McKay
    Amsel_McKay
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    thorntk421 wrote: »
    Yes it does. Everyone has a breakfast, lunch and dinner for example. Special of some sort.
    Don't worry I'm sure Zeni will have lots of special things available that Steam won't get.

    I'm 100% sure its going to be the other way around steam users will get more because the pay system is so much easier! New horses, vanity pets, zones, armor and weapons could be added to the steam cash shop in one second...
  • TeraAngelos
    TeraAngelos
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    thorntk421 wrote: »
    Yes it does. Everyone has a breakfast, lunch and dinner for example. Special of some sort.
    Don't worry I'm sure Zeni will have lots of special things available that Steam won't get.

    I will still respectfully disagree, but I'll accept your point for a moment. What is going on now is like the band giving the first 300 people a free CD, but the next 300 people a CD AND backstage passes.

    The reason this is becoming such a hot issue is because most people are considering this vanity pet to be the best one released so far. We don't think its fair for the better perks to go exclusively to the latecomers, while us early subscribers are kinda getting shafted.

    Which is why I've said, I see no problem with promotions, but I'd like something at least comparable. Let me at least buy the dog.
    Edited by TeraAngelos on July 17, 2014 11:25PM
  • Csub
    Csub
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    thorntk421 wrote: »
    Yes it does. Everyone has a breakfast, lunch and dinner for example. Special of some sort.
    Don't worry I'm sure Zeni will have lots of special things available that Steam won't get.
    I really doubt that since any ingame reward they give, all (active) accounts will get. Or yes, they miight have some rewards that Steam people won't get nor will we as it will be to promote another markeplace, so to say, like how they do with Steam now.
    Edited by Csub on July 17, 2014 11:25PM
    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing. - Lyris Titanborn
  • poodlemasterb16_ESO
    poodlemasterb16_ESO
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    KariTR wrote: »
    Honestly you lot should hear yourselves. It's embarrassing how entitled and needy you sound. And as for that guy who 'knows people who are ready to grief new players' just because their character will have a pet they won't; you know some really crappy people. Beyond that I have no words for the nastiness of that sentiment.

    The best thing for any MMO player is to see new players joining the game. You should be encouraging ZOS for promoting the game; we all benefit from it.

    I missed this. It's, well my idea too. Unless I start a new account, this after being here since January, I cannot have this pretty nice pet. If I cannot have a dog, you come in a dungeon I am in with your dog I cannot have, well, I am well able to pull the entire dungeon down on your head, and walk away.

    I have and will help almost anyone in trouble, but hey, I'll send one of my evil vampires down to play opposites.

  • ianangelospreub18_ESO
    Honestly I would have liked to have seen an in game petshop from the begging myself wayyyyy way back runescape had one that worked. I mean as for special features and such the imperial edition has a lot including the easy to get horse and an entire other race.....it doesn't need more to make it special. Making it cost so much less then most of us payed is plenty of a promotion, the dog is not needed here. Now they have kinda screwed up already with the pet shop idea, so I would guess their only decent option is just put it in the cash shop or sumting. Biggest thing though is even though these guys are new to the MMO scene they should have seen this coming a mile away, so either they were not smart enough to do so or they are smart and playing us all in the end and will bring out one on the cash shop for 20$ or something and rake in the cash. Regardless this was a crappy thing to do to subs and even if they make the right call here I have a feeling some of the damage is already done. There were quite a few reviews when the game was brand new with people complaining about the imperial edition being a huge money grab with the exclusive race etc, same thing with the preorder explorer pack and it still isn't available in the cash shop. The game is a good game with amazing potential and devs with good ideas for future content, they just need better teams for maintenance and marketing. Just my opinion though.
  • Audigy
    Audigy
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    Turelus wrote: »
    Snit wrote: »
    Sylvyr wrote: »
    It would lose it's flashy exclusive context.

    They could render a dog of a different color in hours.

    If they'd seen this coming, they likely would have. And anyone at all familiar with MMO demographics knows that collectors and completionists are commonplace -- they really should have seen this coming.

    I don't think making alternate versions is the answer here.

    As I posted a few pages back a better system would be for ZOS to establish that all of these pets, preorder and beta items are free promotional offers to people to get them that way. However they're available to everyone else via the games store at a small fee.

    This way everyone playing has access to exactly the same content and items in the game, some just have to pay a price for it while others qualified for it free.

    Since when do you play games?

    Not for long I assume. It is totally legal and normal to hand out goodies for your customers, Blizzard, EA every company does so since centuries.

    Even the first RPGs gave us video tapes, shirts or soft toys. Do you now also complain about not getting the shirt of Simon the Sorcerer because these promo boxes are sold out and 15 years?

    Did you also cry about every missed pet at the Blizzard forum?

    Seriously guys get real.

    Steam as a shop is giving out a pet, just like ESO´s shop gave the crab and the horse and I am sure that once the game goes live on consoles another pet for these customers will be made available.

    If you can not accept this then it might be better to stop playing video games, but even in RL you will sooner or later notice that your entitlement wont get you far.

    You don't lose anything here, yet you act like someone stole your Lollypop.
This discussion has been closed.