wolfie1.0. wrote: »It’s a battle pass. I suppose it could be argued that they didn’t explain well enough what a battle pass system is but for anyone whose seen a battle pass before, it’s the same as any other battle pass.
I have never bought a battle pass before. This is the first and only online game I have ever played. Thanks for the reply.
The wording they used on the official explanation page is that buying premium gives you the option to unlock the premium rewards such as the wolf.
AHH, but as they are taking our money they must be clear. It seems wrong and not very honest. Now I have wasted my money!! This will stop me and my wife buying anything further. All I expect is honesty and a clear upfront explanation of why I am paying and what I am paying for.
This tells us all more about ZOS than anything they actually say. The fact they hid it from us. Not everyone who plays is an expert in coded messages.
Thank you for your reply. Appreciated.
Mattymoo92
Maybe this is me overthinking, but keeping Tomes around permanently sounds problematic. Carry that forward four or five years and a player could potentially have 16 or 20 Tomes hanging around around with unpurchased rewards. One would think that at some point the Premium Tomes would age out or there would be some mechanism to manually remove it after they've purchased the stuff they wanted.


Stafford197 wrote: »No this is completely unacceptable. You did this without notifying your players and yet it has failed so badly we still noticed.
The Elder Scrolls Online is rated M and already has the following precautions in place:
• A system to automatically censor explicit words or phrases. This can be toggled on/off in our Options.
• A system to report other players for their behavior if we feel bothered by them.
Your new system is an automatic Report tool which reads text from both Public and Private chats. The reported content is then acted on by overworked Human CSRs who have incomplete context and a tight schedule. It is no surprise that tons of innocent players have received wrongful account bans over this.
Furthermore, attempting to appeal an account ban is a challenge in itself. The process often involves weeks of frustrating discourse with automated messages as ZOS conducts investigations. Even if everything works out, you’ll still miss out on limited time events and even paid ESO+ subscription time. ZOS provides zero compensation for wrongful bans. (the transmute event PTS/Live situation was a unique exception)
Instead of moderating zone chats to auto-flag Gold Sellers and Bots, you are using it to police private chats between consenting adults. Thanks for clarifying how this works Kevin, but it certainly does not instill any confidence.
AngryPenguin wrote: »We already have a profanity filter and a report player option. We certainly didn't need the addition of a hyperactive and highly inaccurate AI system getting involved. Who ever heard of a robot getting offended anyway? Why would a robot care if someone insulted it? Would calling a robot a useless tin can make it cry?
Dragonnord wrote: »I'm sure they may have a legal right to do something like this.
What isn't clear is our consumer rights in this situation.
For instance, our right to know some basic information about this system, why it is being implemented and what choices we have with our purchased product.
@ZOS_MattFiror
And who told you ZOS is doing anything?
So I come to the forums saying ZOS is spying us with a satellite and you demand explanation just because me, a random person, said that and I didn't provide any proof?
Also, seems you didn't read the part above where I say:
"You don't need AI to monitor that. It's been like that with ZOS for years. There are several certain words that are flagged and can trigger an alert on ZOS side."
Every mmo has that since ever.
IA has nothing to do here.
Vaqual