Best Of
Re: Guild Spamming Issue
People have been telling ZOS about this both here and on Reddit and in reports for years and years and years now.
ZOS, when THIS many people who play your game tell you something shady is going on that you need to look into... believe them.
ZOS, when THIS many people who play your game tell you something shady is going on that you need to look into... believe them.
Pevey
5
Re: Guild Spamming Issue
SeaGtGruff wrote: »For me, the simplest solution to avoid getting the spammed invites was to join a fifth guild so I don't have an open guild slot. This was after repeatedly joining their various guilds and getting kicked for failing to meet their mandatory requirements. But I think it would be much better if there were a user setting to automatically decline guild invites.
I do wonder why they need to spam unsolicited invites in the first place. If it's to keep their guild membership numbers up due to high turnaround, then it's curious why they would create such a high turnaround in the first place, given that (based on my own experiences) the guild itself is kicking members for some reason or other-- in my multiple cases, for failing to join their mandated Discord server, then (on subsequent occasions, after joining their Discord server) for failing to post often enough in specific channels of their Discord server. It wasn't as though I'd done something wrong in the game-- it was all about Discord. So I find myself wondering whether they're getting something out of Discord that's based on their number of Discord users or something like that. Note that being kicked from their guilds in the game didn't remove me from their Discord server, so it seems like the whole thing is aimed at inflating the number of Discord users who have joined their Discord server.
It's because if you don't engage with them, they can't influence you, and the whole MLM falls apart. They want it on Discord, not in-game, for obvious reasons.
Pevey
5
Re: Guild Spamming Issue
Currently, we log guild chat and mirror the chat log file to our Discord server in real time.
In response to feedback being shared in this thread, I have implemented an additional listener that detects keywords such as "stop" in the guild chat and pings officers in Discord almost immediately. From there, the officers will review the chat message to see if it is a player requesting for the invites to stop, and if it is, they will be added to the "no invite list" I mentioned prior. This list prevents future invites across all guilds for all staff members that are using any of our staff tools.
This would only work if the player actually joined the guild first then said to stop. What about those that just click no to the invitation? And those that say stop sending invites in whispers and chat?
This is causing a lot of distress within the player community. Please just stop.
Re: Guild Spamming Issue
Vonnegut2506 wrote: »For the life of me, I can't figure out why ZOS won't just add an auto-reject guild invites option. There haven't been many wins for them in the last year, take an easy one.
This would be a great start but they still need to enforce their own Code of Conduct, too.
Re: Guild Spamming Issue
What is a Staff Member in the context of an eso guild? It’s not a company. How odd to me.
Also what do you get out of having people spend hours of their lives spamming invites? What is the point if what must be a revolving door of people not really interested.
Being annoying has to be doing more harm than good.
Also what do you get out of having people spend hours of their lives spamming invites? What is the point if what must be a revolving door of people not really interested.
Being annoying has to be doing more harm than good.
Re: Guild Spamming Issue
LennaTheRussian wrote: »Hi, everyone. I am the GM.
The player in the screenshot is not a bot. At the time of the screenshot, he was actively having a conversation with guild members. It is a player that can be online more than most of us, but high availability on the game doesn't mean someone is a bot.
We forbid staff members the use of automation. When staff asks, "how do you do it?" our response is "You don't. Don't even try." We allow ESO’s native addon system, but explicitly forbid external automation, scripts, or macros. Anyone choosing to do that would be acting against leadership direction and internal staff rules.
That said, the fact that a player above was able to get multiple invites is unacceptable. Within about a minute of me seeing that post, I directed the guild staff to cease use of the addon so we can figure out how that was able to occur and ensure it cannot continue.
I recognize I said this in a prior thread. When we later allowed the addon to resume use, we believed the ability for duplicate invites to have been fixed. It's clear further adjustment is needed, and I apologize for any annoyance that has been made during the time.
Our standard for invites is:
One invite -> Okay.
Two invites -> Not okay.
Invites after someone requests them to stop -> Absolutely not okay.
We have previously removed staff from our team for failing to respect this, and we will continue to enforce it.
Some background on the way that the addon works:
The addon creates a GUI that displays the target's name, when they were last invited, and a hotkey to invite them to the guild.
It has multiple internal safeguards to prevent spamming and repeated invites such as:On top of this, when a member verbally refuses or asks to stop getting invites - invites need to stop. If they continue beyond that point, it's absolutely not okay.
- Cooldowns after each invite for the sender.
- Cooldowns after each invite for the guild being recruited for.
- Checks for prior invites - Anyone that has had a past invite should be getting blocked from future invites, and all guilds share one database.
- Lifetime limits on how many times an account can receive an invite, including manual invites, with all guilds sharing one database.
- Respect for a "No Invite List", a list that staff members can manually add players to.
- Respect for the in-game guild Blacklist, which will stop invites from being sent to a player.
Lastly, we have multiple restrictions on staff members attempting to recruit to further mitigate risk of player annoyance.
All of this said, repeated invites, especially after a request for them to stop, is unacceptable.
If a player isn't interested, they need to be left alone.
And for the record, I do agree a native "auto decline" option is a good idea.
I have seen that person sit in a corner for literally hours spamming invites. There is zero chance any human being can sit there for that long and press V to invite or whatever you say. There is clearly automation happening whether you know about it or not.
And that person's accounts have been banned in the past, yet they keep ban evading and spamming people. No one wants to deal with this! Stop being a burden on the community!!
We won't stop making these threads until your guilds stop harassing others. Even if they add an option to auto decline I will personally report every single one of those "bots" that still do it.
Lol he edited the post specifically to say "There is no ban evading".
Stop the cap, I know for a fact there have been bans involved. If what they are doing is not against TOS then tell them to do it only on their main accounts.
Oh wait they won't do that because they are afraid of getting banned. Hmm I wonder why?
Re: AD vs EP vs DC (Overland Toggle)
cuddles_with_wroble wrote: »Pve players get annoyed when we even duel outside of our community sanctioned dueling spots
No no, not outside the "community sanctioned duelling spots" but "within city limits" where people do their crafting, socialise, spend time, etc. Feel free to duel next to the city, in the wilderness, near a wayshrine, far away from wayshrine, in the jungle, in the desert, in the forest, wherever. Just not in the city.
The same way as people are not against you talking loudly on your phone with the speaker on and without headphones "outside the sanctioned phone call zones" but when you are doing that "within the bus everyone else shares a ride in". Feel free to have a loud phone call on the streets, in a park, on a field, in your car, in the forest. Just not inside public transport.
Re: Guild Spamming Issue
AlienatedGoat wrote: »Hi, everyone. I am the GM.
The player in the screenshot is not a bot. At the time of the screenshot, he was actively having a conversation with guild members. It is a player that can be online more than most of us, but high availability on the game doesn't mean someone is a bot.
We forbid staff members the use of automation. When staff asks, "how do you do it?" our response is "You don't. Don't even try." We allow ESO’s native addon system, but explicitly forbid external automation, scripts, or macros. Anyone choosing to do that would be acting against leadership direction and internal staff rules.
We have not received disciplinary actions related to the recruitment methods discussed here. Changes in the accounts doing the recruitment reflect different staff members recruiting, not replacement of accounts. There is no "ban evading" going on.
That said, the fact that a player above was able to get multiple invites is unacceptable. Within about a minute of me seeing that post, I directed the guild staff to cease use of the addon so we can figure out how that was able to occur and ensure it cannot continue.
I recognize I said this in a prior thread. When we later allowed the addon to resume use, we believed the ability for duplicate invites to have been fixed. It's clear further adjustment is needed, and I apologize for any annoyance that has been made during the time.
Our standard for invites is:
One invite -> Okay.
Two invites -> Not okay.
Invites after someone requests them to stop -> Absolutely not okay.
We have previously removed staff from our team for failing to respect this, and we will continue to enforce it.
Some background on the way that the addon works:
The addon creates a GUI that displays the target's name, when they were last invited, and a hotkey to invite them to the guild.
It has multiple internal safeguards to prevent spamming and repeated invites such as:On top of this, when a member verbally refuses or asks to stop getting invites - invites need to stop. If they continue beyond that point, it's absolutely not okay.
- Cooldowns after each invite for the sender.
- Cooldowns after each invite for the guild being recruited for.
- Checks for prior invites - Anyone that has had a past invite should be getting blocked from future invites, and all guilds share one database.
- Lifetime limits on how many times an account can receive an invite, including manual invites, with all guilds sharing one database.
- Respect for a "No Invite List", a list that staff members can manually add players to.
- Respect for the in-game guild Blacklist, which will stop invites from being sent to a player.
Lastly, we have multiple restrictions on staff members attempting to recruit to further mitigate risk of player annoyance.
All of this said, repeated invites, especially after a request for them to stop, is unacceptable.
If a player isn't interested, they need to be left alone.
And for the record, I do agree a native "auto decline" option is a good idea.
Or...and hear me out...maybe don't build/use an addon that exists only to spam invites? There's no difference whether you are spamming one individual with many invites, or spamming many individuals with one invite. It's still spam and still against TOS.
You're not a bystander in this. You have the ability to put a stop to it once and for all, and you're specifically choosing not to.
Doubt he cares unfortunately. He seemingly just gets a slap on the wrists for it and retreats for a week or two and then comes back. Man has made his choice. At this point all we can do is hope ZOS finally does something to stop it like removing the api function.
Re: Guild Spamming Issue
Hi, everyone. I am the GM.
The player in the screenshot is not a bot. At the time of the screenshot, he was actively having a conversation with guild members. It is a player that can be online more than most of us, but high availability on the game doesn't mean someone is a bot.
We forbid staff members the use of automation. When staff asks, "how do you do it?" our response is "You don't. Don't even try." We allow ESO’s native addon system, but explicitly forbid external automation, scripts, or macros. Anyone choosing to do that would be acting against leadership direction and internal staff rules.
We have not received disciplinary actions related to the recruitment methods discussed here. Changes in the accounts doing the recruitment reflect different staff members recruiting, not replacement of accounts. There is no "ban evading" going on.
That said, the fact that a player above was able to get multiple invites is unacceptable. Within about a minute of me seeing that post, I directed the guild staff to cease use of the addon so we can figure out how that was able to occur and ensure it cannot continue.
I recognize I said this in a prior thread. When we later allowed the addon to resume use, we believed the ability for duplicate invites to have been fixed. It's clear further adjustment is needed, and I apologize for any annoyance that has been made during the time.
Our standard for invites is:
One invite -> Okay.
Two invites -> Not okay.
Invites after someone requests them to stop -> Absolutely not okay.
We have previously removed staff from our team for failing to respect this, and we will continue to enforce it.
Some background on the way that the addon works:
The addon creates a GUI that displays the target's name, when they were last invited, and a hotkey to invite them to the guild.
It has multiple internal safeguards to prevent spamming and repeated invites such as:On top of this, when a member verbally refuses or asks to stop getting invites - invites need to stop. If they continue beyond that point, it's absolutely not okay.
- Cooldowns after each invite for the sender.
- Cooldowns after each invite for the guild being recruited for.
- Checks for prior invites - Anyone that has had a past invite should be getting blocked from future invites, and all guilds share one database.
- Lifetime limits on how many times an account can receive an invite, including manual invites, with all guilds sharing one database.
- Respect for a "No Invite List", a list that staff members can manually add players to.
- Respect for the in-game guild Blacklist, which will stop invites from being sent to a player.
Lastly, we have multiple restrictions on staff members attempting to recruit to further mitigate risk of player annoyance.
All of this said, repeated invites, especially after a request for them to stop, is unacceptable.
If a player isn't interested, they need to be left alone.
And for the record, I do agree a native "auto decline" option is a good idea.
Or...and hear me out...maybe don't build/use an addon that exists only to spam invites? There's no difference whether you are spamming one individual with many invites, or spamming many individuals with one invite. It's still spam and still against TOS.
You're not a bystander in this. You have the ability to put a stop to it once and for all, and you're specifically choosing not to.
Re: Removing Map Based Leads?
MidnightDuel wrote: »More Solstice Treasure Maps are available this week from Imperial City Tel Var Merchant, if anyone has an excess of that currency. LOL
Personally, I'd rather spend my Tel Var on actual furnishings from IC instead of a super-low chance at a lead.
If they swapped the map with an actual furnishing lead, I'd pay 6k telvar for sure.
Might actually have a reason to go to IC.
onyxorb
5