We're planning to make a change to this in Update 50 before Season Zero ends, where Tome Points in excess of the roll-over cap are automatically converted to gold after the reward auto-claimer is complete.

THANK YOU.

The response to my ticket was that I won't be refunded for the Tome Points I lost due to this bug.
In this game (and it's the only one I know like this), if a player loses currency due to a bug they didn't cause, it's not restored. Well done!
They also told me the bug is known and will be fixed next season.
Great! Now, for three months, I'll have to be careful not to be online during the daily changeover, otherwise I won't get the login reward.

@ZOS_GinaBruno

Destai wrote: »

But I really feel like you guys are over complicating this whole thing. All you have to do is let them carryover. That's it. It's pretty bewildering that you guys are going through a whole development effort to make an auto-claimer and gold conversion system, instead of just having a more generous rollover.

This right here. The only rational explanation is money grab, and that is not player friendly.

"We've seen the sentiment and feedback on this, and we agree that we can make this better. We're planning to make a change to this in Update 50 before Season Zero ends, where Tome Points in excess of the roll-over cap are automatically converted to gold after the reward auto-claimer is complete. We believe this helps provide value to excess Tome Points in the transition to a new Season. We are still working to determine this ratio and will update you when we do."

This is 100% missing the key point of feedback that has been provided on this topic.

1) There is no reason to have all tome points not carry over to the next tome other then to drive FOMO purchasing. Please provide the player-friendly rationale of why tome points should not carry over that isn't "we want you to spend more money?" We either paid, or earned, those tome points. If we did not find something of value in this tome, we should be able to save it for something of value in the next tome. The auto-claimer is great, and should be opt-in, with no points expiring. That way if you know you are going to be away from game you can turn it on and not miss anything.

2)It is currently WAY too easy to open the caches without blaring sirens that many will go to waste. It also SHOULD NOT BE POSSIBLE for you to Open More Caches then there are Tome Points to SPEND on this tome. For example. If I have 14 caches, I should not be able to open all 14 if the sum total of all purchasable items in the tome is < 28,000 tome points. You acknowledge the problem in this thread and offer a 1 time refund, but you do not provide the solution. What is going to prevent this in the future? Players need to give feedback on this messaging and warning.

3) From a business perspective, it is terrible to have the only real perk of Premium + be 1 cosmetic and 2 extra tome caches when those spent tome points DO NOT carry over. Especially given that with ESO+ we will get 1 tome cache a month, so in a given season, we are already getting 6000 tome points via those monthly caches + 10 weeks of weeklys at approximately 1200 points per week. If you are absolutely INSISTENT on having tome caches NOT carry over, you need to dramatically consider improving the rewards for premium+ given its an extra $15 for basically a single cosmetic and largely useless tome caches. I regret buying Premium+ and likely will not do so again unless rewards are dramatically increased. Having a bunch of useless caches in que is not helpful to me. There needs to be a way to meaningfully spend excess tome points that is not some ludicrously low or high gold conversion - a trade bar conversion would be a MUCH smarter approach and would not negatively impact the game economy

I'll try it for a bit when playing solo, probably tackling a world boss. I'll also use it for Golden Pursuit tasks.

But when I play with friends who are new to the game, I will play on the harder difficulties so I don't have to start over on a new character to be at an equal power level as them.

AllenaNightWood wrote: »

you cant even begin to ask for nerfs on anything until refreshes are done on all classes to see where everything sits

You can't even begin to ask for nerfs on anything until SUBCLASSING has been nerfed.

I fixed it for you.

So long as what they are balancing the reworked classes against is broken, the reworks are ALSO going to be broken. They need to fix what is broken first, and THEN rework/rebalance the classes. This is the only step that makes sense.

<Bernie Sanders voice> I am once again asking for more character slots

Also remember that adding something like this means said messages would need to be saved server-side, meaning a massive server overhead needed to… drop a bunch of messages that people would still find a way to make lewd and giggle like a bunch of 12 year old boys?

Seriously, even though all of the words used are standard and not risqué, does anyone really think “Try Finger But Hole” means anything other than that?

They just posted the article on Tomes: https://www.elderscrollsonline.com/en-us/news/post/69721

It does give a solution for players who opened their caches, and also suggests that excess points can be turned into gold after this autobuy