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ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

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  • freespirit
    freespirit
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    KaironBlackbard wrote: »
    DinoZavr wrote: »
    PC/NA seems to be broken.

    disconnected because or teleporting to another zone, now after login and selecting character the server can not load the zone. Re-tried re-entering many times. Disconnected each time.
    This is NOT an Internet Provider problem, as the disconnects ate triggered by re-zoning or initial zone loading (otherwise them disconnects happen at random times), but, apparently this is the server software issue.
    Not a new one, unfortunately.
    My Internet connection is OK as well as other MMOs.

    @ZOS, please, fix that..

    What type of device/OS? (Windows 10, Windows 11, MAC, etc?)
    How do you launch ESO? (Directly, Steam, Epic?)
    RAM?
    Wifi? Wired/Ethernet?
    oldbobdude wrote: »
    PCNA
    What zones? Vvardenfell, Auridon, Hollowjack Arena, Infinite Archive, nDSR, vSE, vSS in the last few days.

    Addons? With and without

    A few different symptoms.
    1. Touch movement key, freeze for 3-5 seconds. Repeats for about a minute then ok for awhile.
    2. Touch skill fires in just over 2 seconds. This one can last for quite a while.
    3. Both together usually results in a disconnect.
    4. Several people in group affected at same time but not all. During group when coming out of freeze players and non players skip a few meters. You can see it happen. My trials are usually folks from Midwest and pacific coast as well as Australia.

    Same questions
    • What type of device/OS? (Windows 10, Windows 11, MAC, etc?)
    • How do you launch ESO? (Directly, Steam, Epic?)
    • RAM?
    • Wifi? Wired/Ethernet?

    Might help them figure it out.

    What if it's a problem with direct launch?
    What if it's a problem with Windows 11?
    What if it's a combination thereof?
    Are others not of windows 11 or direct launch having these issues?

    I have an elderly W10 machine
    I launch 2 Acounts directly
    I launch the 3rd account through Epic.
    My machine is hard wired with a modern cable
    I have 32gb ddr4 ram
    I can run all three accounts at the same time using the windowed setting, two seems to function fine, 3 my PC does struggle.
    Usually running multiple accounts is for crafting reasons and/or making short videos, for example recently I made a video of three very similar looking characters in one of my houses synchronised dancing..... just because it was fun to try and do!
    Recently I have been doing more content than usually, quite a bit in IC, some in Cyrodiil and all of the Halloween Golden Skulls everyday.
    I play on PC-EU
    I have no noticable issues
    DC's are beyond rare.
    I connect from London Uk
    My ISP is Virgin Media.

    I know this doesn't help those of you who are having issues BUT maybe a tech might look and see something that might help them rule out some potential issues.

    Edit to add one account has Gold Road and uses scribed skills which seem to work fine and cause no issues!
    Edited by freespirit on 7 November 2024 01:25
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • KaironBlackbard
    KaironBlackbard
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    I wonder what sort of OS the PS users have.... Not literally.
    Is it PS5? PS4? Does it run more like Windows 11 or Windows 10, figuratively. Some resemblance or semblance....
    Perhaps a certain portion of those OS is complicating direct launch, meanwhile older OS seem to work fine.
    If people are having problems on a PS5, and have a spare PS4, try downloading to the PS4 and see if it works.
    Windows 11 users who have a spare Windows 10, copy to a drive and then copy to the machine, and see if it works better.
    This is just a theory, and it needs testing.
    Please don't spend money on getting older machines, it might not work.
    Don't blame me if you do buy older machines and it still doesn't work.

    How many people here do have spare machines they can try? Or have tried?
  • LadyGP
    LadyGP
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    Tandor wrote: »
    Destai wrote: »
    ZOS_Kevin wrote: »
    LadyGP wrote: »
    Any updates on this? I know you were still working on an update @ZOS_Kevin to get the other questions answered.

    No update yet. I've been told folks are reviewing questions to answer, but nothing else.

    Which questions, Kevin? I think the one's I've asked have been pretty straightforward, so it's kinda surprising to see it taking so long.

    Maybe it'll be like the Q&A response on the PTS thread about account-wide achievements, and they're working out their own questions rather than using ours.

    I think we will take anything. This has been going for like 7 months.
    Will the real LadyGP please stand up.
  • Tandor
    Tandor
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    LadyGP wrote: »
    Tandor wrote: »
    Destai wrote: »
    ZOS_Kevin wrote: »
    LadyGP wrote: »
    Any updates on this? I know you were still working on an update @ZOS_Kevin to get the other questions answered.

    No update yet. I've been told folks are reviewing questions to answer, but nothing else.

    Which questions, Kevin? I think the one's I've asked have been pretty straightforward, so it's kinda surprising to see it taking so long.

    Maybe it'll be like the Q&A response on the PTS thread about account-wide achievements, and they're working out their own questions rather than using ours.

    I think we will take anything. This has been going for like 7 months.

    You say that, but the other Q&A response had nothing to do with players' concerns, and just wound them up some more. We don't need that in this thread!
  • LadyGP
    LadyGP
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    Tandor wrote: »
    LadyGP wrote: »
    Tandor wrote: »
    Destai wrote: »
    ZOS_Kevin wrote: »
    LadyGP wrote: »
    Any updates on this? I know you were still working on an update @ZOS_Kevin to get the other questions answered.

    No update yet. I've been told folks are reviewing questions to answer, but nothing else.

    Which questions, Kevin? I think the one's I've asked have been pretty straightforward, so it's kinda surprising to see it taking so long.

    Maybe it'll be like the Q&A response on the PTS thread about account-wide achievements, and they're working out their own questions rather than using ours.

    I think we will take anything. This has been going for like 7 months.

    You say that, but the other Q&A response had nothing to do with players' concerns, and just wound them up some more. We don't need that in this thread!

    Good point.....
    Will the real LadyGP please stand up.
  • Destai
    Destai
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    Tandor wrote: »
    LadyGP wrote: »
    Tandor wrote: »
    Destai wrote: »
    ZOS_Kevin wrote: »
    LadyGP wrote: »
    Any updates on this? I know you were still working on an update @ZOS_Kevin to get the other questions answered.

    No update yet. I've been told folks are reviewing questions to answer, but nothing else.

    Which questions, Kevin? I think the one's I've asked have been pretty straightforward, so it's kinda surprising to see it taking so long.

    Maybe it'll be like the Q&A response on the PTS thread about account-wide achievements, and they're working out their own questions rather than using ours.

    I think we will take anything. This has been going for like 7 months.

    You say that, but the other Q&A response had nothing to do with players' concerns, and just wound them up some more. We don't need that in this thread!

    Yeah, for sure. They should know by now (especially after U35's reception) that those kinds of responses aren't going to land well. I'm not asking my questions for them to be ignored and "responded" with something other than a direct answer. Maybe it needs to be said, but not answering a question is ignoring it, regardless if it's been seen or not. It takes 20 minutes to search this thread and find some key questions. If they can't answer questions for legal reasons, then just be transparent about it.
    Edited by Destai on 7 November 2024 19:34
  • KaironBlackbard
    KaironBlackbard
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    Destai wrote: »
    Tandor wrote: »
    LadyGP wrote: »
    Tandor wrote: »
    Destai wrote: »
    ZOS_Kevin wrote: »
    LadyGP wrote: »
    Any updates on this? I know you were still working on an update @ZOS_Kevin to get the other questions answered.

    No update yet. I've been told folks are reviewing questions to answer, but nothing else.

    Which questions, Kevin? I think the one's I've asked have been pretty straightforward, so it's kinda surprising to see it taking so long.

    Maybe it'll be like the Q&A response on the PTS thread about account-wide achievements, and they're working out their own questions rather than using ours.

    I think we will take anything. This has been going for like 7 months.

    You say that, but the other Q&A response had nothing to do with players' concerns, and just wound them up some more. We don't need that in this thread!

    Yeah, for sure. They should know by now (especially after U35's reception) that those kinds of responses aren't going to land well. I'm not asking my questions for them to be ignored and "responded" with something other than a direct answer. Maybe it needs to be said, but not answering a question is ignoring it, regardless if it's been seen or not. It takes 20 minutes to search this thread and find some key questions. If they can't answer questions for legal reasons, then just be transparent about it.

    yes
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