Hi all, we have seen several reports on players on PC EU, PS EU, and XB EU of issues claiming the day two daily login rewards. We are aware of the issue and gathering information at this current time. We'll follow up once we have more information. Please note that it is the middle of the night currently, so we likely will not have additional updates tonight.
For those currently impacted, if you could note the following, it would help with providing our teams with added information.
Please note the following:
- What platform and megaserver are you playing on?
- If you claimed day one rewards?
- Do you own Orsinium already?
- Any additional updates?
For those on PC NA, PS NA, and XB NA, if you come across this issue once day two reset happens, please make note of that in this thread as well. Appreciate everyone's assistance as we gather information and work this out.
Update: I could claim the login reward Orsinium for today on PC NA for both accounts: 1. account I had to travel to Rimmen but same didn't work for other 2. account. After I ported to a guildmate in Vvardenfell I could claim the reward. This is really weird.
frogthroat wrote: »
How about blackreach arkthzand cavern? Someone in my guild got PCNA working by porting to there.
Update: I could claim the login reward Orsinium for today on PC NA for both accounts: 1. account I had to travel to Rimmen but same didn't work for other 2. account. After I ported to a guildmate in Vvardenfell I could claim the reward. This is really weird.
It's not weird and actually makes sense.
The thing is that certain instances are working. Not zones. There was--and still is--nothing special about Fargrave or Northern Elsweyr, etc.
So the workaround isn't to get into a working zone, but to get into a working instance. Working instances might be of any zone. And for busy zones that have multiple instances like Northern Elsweyr or Vvardenfell, not all of the instances will behave properly; some will be okay and some will be bugged.
This is why porting into Northern Elsweyr might work for some but not others--it all depends on which instance of NE you get into. This also means that the instances that work on each server are different. On PC/EU, there is at least one Fargrave instance that works, and on PC/NA, there is at least one Vvardenfell and one Northern Elsweyr instance that works.