"Unable to connect to game server. Please make sure you have a valid internet connection."

Avonna

every game i own , runs great. nothing bogs down , no 3 sec lag, it just works.

play eso , and its frustration city.

i did not log in for 3 weeks now, and reading the forums i have no desire too. but i do read the forums in hopes that its worked out would love to give it another go as i like the game alot. but not enough to put myself through this headache.

will just have fun/spend time/ MONEY somewhere else.

KYNG

Ok heres what happened today.

Logged on, got into game first go. Great! I say. But yes, it was too good to be true.
Game was very laggy, pressed X 5 times quickly to open up Stablemaster. Nothing.
I move around getting different angles pressing X 10-15 more times. Finally works.

Check mail, notice some items returned some items sold. But only option I can choose is O. Cant get items, cant get money.

Go check on research, research a few items. Check back on mail, still no option to get items or money.
Gve mail more time to load, grabbed a drink. Came back, still just O.

Logout ... Yup, you guessed it, cant log back in because ESO says I have no Net ...


Cant wait for tomorrow!

Eshelmen

KYNG wrote: »

Ok heres what happened today.

Logged on, got into game first go. Great! I say. But yes, it was too good to be true.
Game was very laggy, pressed X 5 times quickly to open up Stablemaster. Nothing.
I move around getting different angles pressing X 10-15 more times. Finally works.

Check mail, notice some items returned some items sold. But only option I can choose is O. Cant get items, cant get money.

Go check on research, research a few items. Check back on mail, still no option to get items or money.
Gve mail more time to load, grabbed a drink. Came back, still just O.

Logout ... Yup, you guessed it, cant log back in because ESO says I have no Net ...


Cant wait for tomorrow!

These issues you're talking about are indeed annoying.

At times I can't even view my guild bank/store, but I can easily see my bank. Lol
And at that point, whether I port to a new spot and come back, or if I wait a while, it still happens unless I reset the game.

Usually logging in to the servers for me is pretty good. It's the disconnection part in Cyrodiil I have issues with.

KYNG

Eshelmen wrote: »

KYNG wrote: »

Ok heres what happened today.

Logged on, got into game first go. Great! I say. But yes, it was too good to be true.
Game was very laggy, pressed X 5 times quickly to open up Stablemaster. Nothing.
I move around getting different angles pressing X 10-15 more times. Finally works.

Check mail, notice some items returned some items sold. But only option I can choose is O. Cant get items, cant get money.

Go check on research, research a few items. Check back on mail, still no option to get items or money.
Gve mail more time to load, grabbed a drink. Came back, still just O.

Logout ... Yup, you guessed it, cant log back in because ESO says I have no Net ...


Cant wait for tomorrow!

These issues you're talking about are indeed annoying.

At times I can't even view my guild bank/store, but I can easily see my bank. Lol
And at that point, whether I port to a new spot and come back, or if I wait a while, it still happens unless I reset the game.

Usually logging in to the servers for me is pretty good. It's the disconnection part in Cyrodiil I have issues with.

Very annoying.

Although I was able to finally reached level 50, it took too long due to these issues.

I'd understand if my internet sucks, but the fact I can login to all my other games first try and stay connected for hours proves to me its not on my end as zenimax would have us believe.


I want to like this game which is why I still go on the forums, plus I can no longer return the game since I dont have the receipt anymore.
But game crippling issues like this shouldnt be ignored.

Btw still trying to login as I type this.
I'm just glad MGS5 The Phantom Pain is finally out, now theres a game that lets you play it, not sure about online FOBs yet, still having fun finding guys to build up my personal army.
But hands down the most polished bug free game I have played in along time.

KYNG

Bump because surprise surprise, this is still an issue.

How does the reply system work?

Does zenimax just scroll through the forums ignoring threads with Z next to them because they think it has been solved since someone from zenimax posted in that thread?

Jaydace

Haven't even turned the game on in weeks just said i'd pop on here to see if the massive patch made any difference to the disconnects but it appears not so it can stay in the box for another few while i thoroughly enjoy MGSV

MacPhreak

*Bumped again*

KYNG

Thought I jump on while ESO sits at a loading screens around 5 mins now.

But I'm glad MGS5 is polished as it is. Best buy in a long time, MGS is a game I highly recommend.

KYNG

You guessed it, I'm back to *** and moan about a game I paid full price for yet can rarely login to.

ESO should of been Free To Play with micro transactions.
I can login to DC Universe Online, Warframe, Planetside 2 and many others on the first attempt.

Yet with ESO I have to gamble whether i'll login or not.



HOW IS THIS STILL AN ISSUE!?

acw37162

Four the last four days I have not been able to play for longer then twenty minutes without experiencing game ruining lag or knock offs.

Error codes that don't apply ranging from spamming messages, lack of Internet connection, to you have to be logged into PSN.

Got kicked off six or seven times during a white gold tower run on Saturday.

KYNG

acw37162 wrote: »

Four the last four days I have not been able to play for longer then twenty minutes without experiencing game ruining lag or knock offs.

Error codes that don't apply ranging from spamming messages, lack of Internet connection, to you have to be logged into PSN.

Got kicked off six or seven times during a white gold tower run on Saturday.

Almost Oct, no update to this connection issue, no feedback, no current reply what so ever.

Btw, my 2nd day straight that I cant log on.
Thats just this week ...

treemanx

I am now experiencing this. Login, select server, select character load, wait 3 minutes and boom, "Unable to connect to game server. Please make sure you have a valid internet connection." After 4 login attempts it finally connected. No other games or PS4 features are affected.

KYNG

Bump still unplayable

Jarathorn

Logged in and after 5 minutes of playing, I am kicked from server and the message was something about "sending too many messages, kicked for spamming". When all I did was login and try to run from bank to stables in Auridon. So I quit ESO and restarted game.

Second occurrence, I log in with the same character, and get to the stables, then leave there headed for the fence. Once inside, I am ready to sell things etc, but noticed the fence would not talk to me. Thats when I realized I was about to get kicked again. Sure enough, "make sure you have internet connection". So I close ESO app.

Then I go into Network Settings on PS4 to test for a valid connection. 48.3 download 4.8 upload. Should be sufficient to play ESO.

I start ESO application again. I log in and have list of my characters, I select the same one as before and then have been looking at the "Requesting to Load Character" and the spinning dragon icon for over 8 minutes. Then I close ESO application and decide to look online for help.

1. PS4
2. North America
3. I have had no issues until today.
4. See above, i was able to login a few times, now I am unable.
5. See above.
6. I have only tried US Server.

KYNG

3rd or 4th day I cant login, I lost count.

But I was able to login to EU servers ... So its not my internet as zenimax keeps saying.

jdminton

Same here. Getting booted because their servers keep dropping the connection for no reason is tiresome

dudenamedchris

It's their servers. They need to invest I better technology if they want to sell a mmo

dudenamedchris

I feel like if there's going to be hundreds of people in one campaign then their system should be able to support what they allow

dudenamedchris

Also this is happening on Xbox a lot as well

KYNG

Glad to hear its not a PS4 issue but a broken game sold at full price issue

MacPhreak

*Update*

Still the same connection problem.
Still no solution from developers.
Still no refund.
Still unable to play.

Right now this game is just a big unusable brick of data on my hard drive.

Azrael7126

Its 100% not a ps4 issue its not even your isp, since i play with people with only 3 mbps connection and they are juust fine. Its 100% eso thats buggy. Sad part is its only console that has this issue, my bro plays the pc and no issues whatsoever. We are using the same connection too. My guess is its their mega server crap, its not compatible with consoles since only ps4 and xbox players seems to get this issue.

dudenamedchris

I was playing with 4 groups that were full earlier today. We ALL got kicked off the game today. We literally logged back in and spawned inside a captured enemy keep and we all died. Then we talked for like 30 minutes to find out who else it happened to and it happened too we 80 people at once.

SlayPsr

ZOS_TristanK wrote: »

Thanks for the reports, folks! We wanted to ask a few questions. Those who are seeing "Unable to connect to game server. Please make sure you have a valid internet connection."

1. What platform are you on?
2. What server are you logging into?
3. Have you been able to play before?
4. Were you able to play after seeing this error?
5. Are you getting kicked from the game with this message or seeing it upon your login attempt?
6. Are you able to successfully log in on a different server?

We know this is a lot of information, but we appreciate your assistance!

1. PS4
2. North America
3. I couldn´t created my character. Only been connected for 2 minutes while i was creating the character.
4. I cant play
5. I'm getting kicked from the game with this message.
6. I have attempted but no success

Plz, give me an answer for this, I already did what support send me in a e mail.

bye

Holliston

I just got the game 2 days ago and all the same stuff is happening to me and it looks like something they are not interested in fixing!?

Holliston

1. PS4
2. North America
3. I Had a hard time creating a character kept getting booted then when i finely did and started playing kept getting booted every 5 min. or so.
4. I cant play
5. I'm getting kicked from the game with this message.
6. I have attempted but no success

Deveski

Holliston wrote: »

I just got the game 2 days ago and all the same stuff is happening to me and it looks like something they are not interested in fixing!?

Per them, it is not an issue for them to fix done nothing is wrong, if we are having trouble it's on our side not theirs. I have gotten that e mail so many times from them it's not funny, doesn't matter every other game you play works fine, outta still our fault. Best bet would be to try to get your money back.

KYNG

Deveski wrote: »

Holliston wrote: »

I just got the game 2 days ago and all the same stuff is happening to me and it looks like something they are not interested in fixing!?

Per them, it is not an issue for them to fix done nothing is wrong, if we are having trouble it's on our side not theirs. I have gotten that e mail so many times from them it's not funny, doesn't matter every other game you play works fine, outta still our fault. Best bet would be to try to get your money back.

I really wish I could get my money back, but I dont have my receipt anymore.

I had no idea this game would be shipped in this condition after already being out on PC for so long.
Also I waited until Aug to buy it, since I read alot of complaining about lag etc. When the patch came out I thought issues were fixed.

Guess not, its now Oct. And yet again I cant login.

KYNG

Maintenance after maintenance, update after update, this login/DC issue is still around.

lokisspace

For the love of God this just started happening several days ago. I was able to login during slow hours early in the morning but now that's even stopped. I can login and after five seconds I'm kicked with this message. I contacted ESO and they blame ISP and psn, why when its clearly ESO services making the problem. One response was they are investigating the situation. Seems like its been happening for a long time, they should have a quick fix by now. I will be posting on here every day cursing the world once again because of rich people easily robbing the poor and blaming someone else until ESO steps up out of the theme park and goes to work on these problems for everyone to enjoy the bajillion crowns we paid for to unlock this wonderful game.