Hi all, just wanted to follow up here. Thank you for escalating this. We’ve had a chat with customer service to revert the change to the guild name. We are also investigating why this change happened to begin with.
We just wanted to highlight that we believe the change error occurred because of an incorrect change from a customer service agent. We do want to reiterate that AI was not used as a part of this process and was facilitated by customer service staff. We are looking to figure out exactly where the error occurred so that we can refine the process to avoid the issue in the future.
Thanks for your patience as we continue to investigate.
It needed to happen from the start. They cram way too much story into dungeons for them to be forced for groups. I still don’t know what the deal with Selene was because everybody blitzes the dungeons.
“But muh MMO”. MMO’s without the ability to see the story solo are a dead genre. And that’s a good thing.
9 times out of 10 when someone has issues running ESO on pc, it's on the user's side, not the server. Often the problem is anything from a bad internet connection, overloading the pc's hardware, or even addons, which ZoS is not responsible for.
If it is a server-side issue, it is usually announced here on the forums or even the official ESO discord or other places, and seeing as how not everyone on your server is noticing issues, it's safe to say it's on your end this time.