Confirmed Memory Leak in 1.1.2

edu.journeymanub17_ESO · May 2014

zombie2kornout wrote: »

edu,

A good place to start is here:

http://eatingbees.wordpress.com

Thanks, going there right now, I'm really curious, no sarcasm.

Sakiri · May 2014

edu.journeymanub17_ESO wrote: »

zombie2kornout wrote: »

Silverblade,

With all due respect, it is not their job to sit here and hold your hand while something is fixed. There is obviously nothing to update right now, so that is why they have not posted anything. They are not sitting next to Joe TheProgrammer to ask him every 15 minutes--nor would that be productive. If they need to stop Joe from doing his job (fixing this issue), then Joe will be explaining the issue and not doing his job and you would grow even more irate. If there is not a new post just assume that means that there is nothing new to report.

There are a few blogs run by community managers of MMORPGs on the internet, maybe you should check one out to see what they actually do on a daily basis (Hint: it is not holding your hand on the forum).

If they run a blog talking about what they do on a daily basis, as you say, I can take it's a blog by unemployed community managers, that is it?

No serious MMO company, be it any genre, would allow their employees talk about their daily basis, please, link some as I want to read what they have to say...

No, most of them dont give a crap so long as youre not feeding specifics.

Joe the dev can in fact tell you the process the company goes through to get things done. Its czlled transparency and tends to be good pr :P

zombie2kornout · May 2014

edu.journeymanub17_ESO wrote: »

zombie2kornout wrote: »

edu,

A good place to start is here:

http://eatingbees.wordpress.com

Thanks, going there right now, I'm really curious, no sarcasm.

Some of the posts were deleted I think because, she became employed again!

But from a quick scan this post might be useful for our purposes:

http://eatingbees.wordpress.com/2007/05/23/why-does-it-take-so-long-to-answer-simple-questions/#more-8

METALPUNKS · May 2014

PrimalShadeCG wrote: »

METALPUNKS wrote: »

Damn thanks for the incoming hotfix which is much needed but I have to ask, do you guys ever take time off? It's a holiday and a pretty big one at that. Fix this issue then go home! Game can wait!

Being able to play a game without it crashing randomly is not acceptable especially since we are paying a monthly fee to play,so no this can not wait.

A duh! That's why I said fix it then go home. Have heart man have heart.

Cogo · May 2014

METALPUNKS wrote: »

Damn thanks for the incoming hotfix which is much needed but I have to ask, do you guys ever take time off? It's a holiday and a pretty big one at that. Fix this issue then go home! Game can wait!

They are working 24/7 because of the severity of the "service".
Zenimax KNOWS any time the game isn't playable and I am not talking about some stupid fix on a class who claims they can not play because 1 SKILL doesnt work.

They work until most people can play the game.

Those with just 4GB or even playing on a LAPTOP?????? Unless you paid like 1000 $ for the laptop, get a proper computer, because ESO require 4GB to play. And if you are using Win 8, you dont even have access to 4GB.

Get more RAM. Its cheap. And if you like playing these game and this isnt just about ESO, get a proper computer lol!

The staff will go home and get some sleep when they fixed it is players with some sort of playable system (laptop, with a crap HD, useless motherboard, probebly max medium graphic card, low RAM and win 8 will still have problems, but I am sorry, that are problems on your end.)

edu.journeymanub17_ESO · May 2014

zombie,

That blog is a bit outdated, isn't, last post there is from Sep 2008, and Sanya is now working at Undead Labs.

Six years in Internet time, you know, is a lot. Things changed, the communities we have now are not the same they were 2 years ago, not to talk 6, people are more aware of what they want and I'm pretty sure you understand what I mean.

Some folks here want answers, the thing that pissed most of them, including myself, was the answers for cosmetic issues being promptly posted but other, game breaking like this memory leak, being ignored.

Keep in mind that most of these same folks are suffering with such serious problems for two days by now, take into account it's weekend, holiday.

Akhratos · May 2014

Sakiri wrote: »

Archaon wrote: »

Sakiri wrote: »

steveb16_ESO46 wrote: »

Cogo wrote: »

Brizz wrote: »

Does anyone else feel that the Zenimax team keep reaffirming how amateur they are as developers / programmers? This kind of huge game impacting problem would be fixed in a heartbeat with any other MMO out there.

You never played another MMO from start have you?

If you had, you would giggle at your own post.

You know what? I don't give a flying F if it's standard industry practice to use the patching introduce memory leaks and generally break stuff. I expect, as an absolute minimum, that updates don't make things worse.

It's nothing to do with it being a new game and everything to do with their Quality Control and testing.

Hell, they knew all this crap was in the update and pushed it out to the euro server any way.

Im sorry, NA isnt a testing bed for bad patches so EU can have a bug free experience.

Really, buy yourself a new attitude. It couldnt be worse.

Right now, both servers are testing beds. Idk what would benefit you to screw half the game population for the sake of it.

And to think theyre going to push back a major patch because EU doesnt want the bugs is just as crap of an attitude.

How about we patch EU first? If we hadnt moved maintenance for NA because of the Aussies EU and NA would have gotten it the same day.

NA would have got it first anyways, it always happens and nobody in NA cared about. Idk what you are talking about.

You are not qqing about you having the maintenance first, you were just happy they screw half the population because you had previously been.

Its a legit posture, for a ragetroll.

ZOS_JessicaFolsom · May 2014

Update: We're creating the client build that contains the fix for the memory leak and the loading screen issue. As soon as it's complete we'll be pushing it to the live servers. The goal is still to do that today/tonight.

Anoras · May 2014

Great ! Thanks for the update Jessica !

Silverblade · May 2014

ZOS_JessicaFolsom wrote: »

Update: We're creating the client build that contains the fix for the memory leak and the loading screen issue. As soon as it's complete we'll be pushing it to the live servers. The goal is still to do that today/tonight.

This is very welcome news. Thank you for the update.

Akhratos · May 2014

ZOS_JessicaFolsom wrote: »

Update: We're creating the client build that contains the fix for the memory leak and the loading screen issue. As soon as it's complete we'll be pushing it to the live servers. The goal is still to do that today/tonight.

Nice to know!

zombie2kornout · May 2014

edu,

Sure things have changed on the internet, but not everything. Furthermore, the thing that community managers need to interface with--people--have not changed. They are still the same irrational craziness that occupied the IGN boards back in 2001. As an example, there is a reason that military academies still teach Thucydides. Things change, yes, but a lot of the time the fundamentals stay the same. The blog reflects these fundamentals, I think. I think it also supports why community managers are not able to answer your demands on a drop of a dime. Sometimes it is not productive or possible to do things quickly. It upsets you, I see that, but it does not affect the problem. These are People who are working on the issue. I am sure most of them are not trying to sabotage your fun.

Now notice the update you got was basically "we are working on the issue still." We probably got that non update because of the irrational complaining going on here...but if it makes everyone feel better.

Cowkiller · May 2014

since the game is semi unplayable and the roll backs are annoying Will eso give us a free day ? since the memory leak is eso side not the gamer s
yesterday wasn't to bad a day but today its horrible and unplayable. if u do get to play the roll back ( up to 30+ mins ) make it very annoying .

SeidoDragon · May 2014

to all the people saying things like ''my game works fine'' or ''I don't have any trouble on my PC/laptop'' that's great, what are you doing here on the forums go play and stop trying to confuse the issue.....there is a huge problem for a lot of players. the problem is so big for a lot of players that it is unplayable thus we are here informing zos of the problem. for every 1 person who posts about the unplayable memory leak im sure there is 10 just reading and waiting for patch/hotfix.

Cogo · May 2014

ZOS_JessicaFolsom wrote: »

Update: We're creating the client build that contains the fix for the memory leak and the loading screen issue. As soon as it's complete we'll be pushing it to the live servers. The goal is still to do that today/tonight.

Thank you again Jessica for keeping everyone updated how well Zenimax is working on problems.

I hope you are allowed some rest and sleep soon!

edu.journeymanub17_ESO · May 2014

zombie2kornout wrote: »

edu,

Sure things have changed on the internet, but not everything. Furthermore, the thing that community managers need to interface with--people--have not changed. They are still the same irrational craziness that occupied the IGN boards back in 2001. As an example, there is a reason that military academies still teach Thucydides. Things change, yes, but a lot of the time the fundamentals stay the same. The blog reflects these fundamentals, I think. I think it also supports why community managers are not able to answer your demands on a drop of a dime. Sometimes it is not productive or possible to do things quickly. It upsets you, I see that, but it does not affect the problem. These are People who are working on the issue. I am sure most of them are not trying to sabotage your fun.

Now notice the update you got was basically "we are working on the issue still." We probably got that non update because of the irrational complaining going on here...but if it makes everyone feel better.

LOL, yeah, I feel a lot better, it works.

Anyways, it's always a pleasure arguing with someone that is respectful, insightful and have sense of humor, thank you.

Cogo · May 2014

zombie2kornout wrote: »

edu,

Sure things have changed on the internet, but not everything. Furthermore, the thing that community managers need to interface with--people--have not changed. They are still the same irrational craziness that occupied the IGN boards back in 2001. As an example, there is a reason that military academies still teach Thucydides. Things change, yes, but a lot of the time the fundamentals stay the same. The blog reflects these fundamentals, I think. I think it also supports why community managers are not able to answer your demands on a drop of a dime. Sometimes it is not productive or possible to do things quickly. It upsets you, I see that, but it does not affect the problem. These are People who are working on the issue. I am sure most of them are not trying to sabotage your fun.

Now notice the update you got was basically "we are working on the issue still." We probably got that non update because of the irrational complaining going on here...but if it makes everyone feel better.

Hmm. As a businessman myself, this is quite common in business. BUT, some businesses more then others live and die on their actions, keeping promises and delivering according to whats agreed. Also constant updates to the client is one of the main reasons why some companies succeed in the same business where others might fail.

You are spot on, but from where I am standing, and not just talking about this patch. Overall Zenimax delivers. Sure, they do mistakes and expect more of em.

They started a bit low on the communication to the players, but I actually think the people I am whining at and calling "whiners" are a big reason they increased their news updates to us.

They even created a DEVS news section, so you do not have to look for where the last dev update is.

Sure, they can do better, but in my book, they are doing great.

In this case, I do believe it is not just to keep us happy to say something. I even suspect that every single post made by DEVS about serious issues like these, are quality controlled by several people before posting, JUST because its so important to be 100% clear and honest in the updates.

i believe this is 100% true!

Wolfang · May 2014

Confirmed on MAC-

Crashing has been fixed with latest patch but the memory leak persists...the graphics degrade as time goes on and after a few hours, the graphics are so bad that it requires a full exit and restart of the client.

Still, better than random crashing. I hope the leak is fixed...I miss my constant beautiful graphics.

brandon · May 2014

@ZOS_JessicaFolsom
Ok your fixing the memory issue what about people who can't even login please answer already.

joshisanonymous · May 2014

There's a 50mb update. Some people are reporting to no longer have memory leak issues.

PrimalShadeCG · May 2014

joshisanonymous wrote: »

There's a 50mb update. Some people are reporting to no longer have memory leak issues.

Would be great if a green could confirm if this is the memory leak hotfix.

rich_nicholsonb16_ESO · May 2014

joshisanonymous wrote: »

There's a 50mb update. Some people are reporting to no longer have memory leak issues.

Still waiting for the update on the EU server

Agerasia · May 2014

I have downloaded the new patch and it did not help the memory leak. Still only able to stay on no more than a minute and a half.

tinythinker · May 2014

I don't know if the just released patch help with the memory leak, but after I installed it I now get stuck after logging in and never make it to the character load screen. The same artwork stays up and the music occasionally cuts out. I have to switch windows and close the client manually after two minutes.

(Edit: It finally came up after a long delay on the third try. Must have been a lot of people logging back in.

Still getting chopiness with movement. Don't see any change from before in terms of performance.)

(Addendum to Previous Edit: After going through a wayshrine the graphic performance is smooth and alt halting/choppy/framerate issues have abated for now.)

(Hehe: And it's back. Oh well.)

KhajiitiLizard · May 2014

tinythinker wrote: »

I don't know if the just released patch help with the memory leak, but after I installed it I now get stuck after logging in and never make it to the character load screen. The same artwork stays up and the music occasionally cuts out. I have to switch windows and close the client manually.

It took longer to load for me, but the game did load and the memory leak is no more.

ItsMeToo · May 2014

After the 50MB patch both the ESO.exe and Launcher still have memory leaks. They are small, but still there. In the KB range. Over time you will still run out of memory. This is a step in the correct direction, but work still needs to be done on finding all the memory leaks.

Buck · May 2014

ItsMeToo wrote: »

After the 50MB patch both the ESO.exe and Launcher still have memory leaks. They are small, but still there. In the KB range. Over time you will still run out of memory. This is a step in the correct direction, but work still needs to be done on finding all the memory leaks.

Have they even confirmed that they patched the memory leak?

Mortosk · May 2014

Buck wrote: »

ItsMeToo wrote: »

After the 50MB patch both the ESO.exe and Launcher still have memory leaks. They are small, but still there. In the KB range. Over time you will still run out of memory. This is a step in the correct direction, but work still needs to be done on finding all the memory leaks.

Have they even confirmed that they patched the memory leak?

I just downloaded a patch when I got booted out of the game for the 5th time today after interacting with a crafting station. So, apparently they patched the memory leak already.

Rykoth · May 2014

Yeah until it's confirmed, I wouldn't assume anything

SeidoDragon · May 2014

I have no clue whats going on. I am all over this forum trying to find out if that patch was for memory leak or what! some people saying it is and its fixed others saying it was but its not fixed........can we get a response from ZoS pretty please!