Maintenance for the week of September 8:
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• PC/Mac: No maintenance – September 8
• PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT) https://forums.elderscrollsonline.com/en/discussion/682784
[Quest Bug] Imperial Infiltration
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Syzmicke✭✭✭Why could this not have been put on the EU in todays maintenence and then do a hot fix for the NA servers?
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Magdalina✭✭✭✭✭
✭✭✭Fairydragon3 wrote: »magdalina157eb17_ESO wrote: »
If I were the boss of the employee who keeps breaking more things than he fixes and doesn't even bother to tell me when and what he is planning to do to fix the new problems he created...you're right, yelling at him would be useless, I'd just fire him.Fairydragon3 wrote: »magdalina157eb17_ESO wrote: »
So...they basically say "yes, we know there's a quest bug stopping you from accessing half/most of the content, but we don't know how to solve it nor when we will know, so just shut up and go do smth else"?o_OSo I decided to log a support request and they are confirming it's a known issue but I'm not sure I appreciate the advice to go back to Alik'r:Response By Email (Diogo) (06/05/2014 09:46 AM)
Greetings Brave Dragon Knight!
We're sorry you're having this issue. In fact, an issue relating to the quest “Imperial Infiltration” has been identified. Although there is currently no resolution, the issue is being investigated further.
May your travels lead you to warm sands,
DM, The Elder Scrolls Online Team
Well in lamen, yes. WHat part about that is ahrd to understand that they cant just "fix" it. Would you prefer, them to hold your hand at your bed side telling you it's going to be alright? Cuz the have more important things to do than listen to people raging at them for their troubles. Do you like it when your boss is yelling at you when you try to work
But since I cannot fire them and I am forced to pay them, I'd like to at least hear SOMETHING. Like them to spend precious 5 minutes to come here and tell us of their plans.
And no, I'm certainly not going to be understanding about how they "cant just fix it". They could just break it perfectly fine, seeing as it worked before this Monday>.>
you can fire them it's called unsubbing, you don't have to play them game if you don't want to. No one has a gun to your head
As some people have already said, this is not a business for us, this is a game. We pay for it to have FUN. And we do indeed have amazing fun...when it actually works. All we want is that we actually get a working product for our money so we can enjoy it.
And we will come here and rant and rage as much as we want, because this is precisely what CS section is for. And as paying customers deprieved of their game(because we're stuck til Monday now) we have every right to do so.
Also, Monday? You guys have to be kidding. Will there be a compensation for this week that we could've spent playing next 5 vet zones(or all of them for those who got stuck in non-vet)?Edited by Magdalina on June 6, 2014 5:56AM1 -
Fyrakin✭✭✭Calm down people, it will be fixed soon enough. This is a major obstacle in story and has a high importance in the fix list. It's just has to be fixed properly so nothing else is broken in the way of doing it. Be patient. Try something else while you wait
. I know other alliances have working stories. NA Megaserver (810) - Fyrakin, Loremaster Fyrakin, Cartographer Fyrakin, Taskmaster Tobin, Zergas, Texa, Furnacius, Hextex
EU Megaserver (167) - Fyrakin
MiniMap author1 -
I also have this bug, and it's the last zone for me so there's not a lot I can do other than finish the rest of it and wait it out. I didn't want to go to Craglorn before I finished all the zones, but I might have to now. >.<1 -
Fyrakin✭✭✭
What? you can't make a new character on other alliances?@Fyrakin
That is the point we can not play the other alliances as the quest is broken so can not progress.
NA Megaserver (810) - Fyrakin, Loremaster Fyrakin, Cartographer Fyrakin, Taskmaster Tobin, Zergas, Texa, Furnacius, Hextex
EU Megaserver (167) - Fyrakin
MiniMap author2 -
Despair76Soul ShrivenGot this bug yesterday. Although I appreciate the reply stating it will be fixed on Monday, I think its beyond the joke that some people will have been waiting a week for a fix that prevents progression.
As someone else said - whats the difference between this game and a non-sub MMO? Personally, I've seen more content updates in other free-to-play MMO's than I have here.
So, what exactly has our subscription money been spent on? A level 10 vet zone that most players can't realistically play? Its kind of ironic that this bug is preventing progression to higher levels isn't it?
I'll probably give it another month to see what happens, then cancel my sub until the games goes F2P. I don't like being ripped off and at the moment it feels like I'm handing over a sub fee just for the lolz.0 -
Reremnu✭✭✭Still bugged on EU server. Sent a bug report. I do not understand why is it so hard to repair it... you had a working version so... there is no backup of a code, nothing?
Recently you have applied a hot fix (maintenance/patch was not needed) so maybe you could to this with this quest too?....0 -
Well, I guess I'll come back to the main questline on Monday. Sucks, but at least now we have a firm fix date. (hopefully it really gets fixed)0
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Pintobean✭✭✭I now have three main characters, all made for the same reason. I started with a straight up mage, but she got stuck on a quest, so I made a 'hunter' mage wearing leather. When the first mage's quest was fixed, I ignored her and kept playing the hunter. Now the hunter is stuck at this quest, apparently until Monday, but I am already losing interest in her while playing a great Dark Knight from scratch. Since my other five alts are preoccupied with crafting, I can only hope I will eventually get someone to 50.0 -
ZOS_GinaBruno wrote: »Hey everyone! We are aware of this issue, and it will actually be fixed on Monday with our new patch.
Sweet!!!!! Now I feel bad for swamping the bug report with this... knew I should have checked the forums first. LOL! Guess I'm playing something else tomorrow though while I wait for it to be fixed. =/ Thanks for the update Zenimax!
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Fairydragon3✭✭✭✭magdalina157eb17_ESO wrote: »Fairydragon3 wrote: »magdalina157eb17_ESO wrote: »
If I were the boss of the employee who keeps breaking more things than he fixes and doesn't even bother to tell me when and what he is planning to do to fix the new problems he created...you're right, yelling at him would be useless, I'd just fire him.Fairydragon3 wrote: »magdalina157eb17_ESO wrote: »
So...they basically say "yes, we know there's a quest bug stopping you from accessing half/most of the content, but we don't know how to solve it nor when we will know, so just shut up and go do smth else"?o_OSo I decided to log a support request and they are confirming it's a known issue but I'm not sure I appreciate the advice to go back to Alik'r:Response By Email (Diogo) (06/05/2014 09:46 AM)
Greetings Brave Dragon Knight!
We're sorry you're having this issue. In fact, an issue relating to the quest “Imperial Infiltration” has been identified. Although there is currently no resolution, the issue is being investigated further.
May your travels lead you to warm sands,
DM, The Elder Scrolls Online Team
Well in lamen, yes. WHat part about that is ahrd to understand that they cant just "fix" it. Would you prefer, them to hold your hand at your bed side telling you it's going to be alright? Cuz the have more important things to do than listen to people raging at them for their troubles. Do you like it when your boss is yelling at you when you try to work
But since I cannot fire them and I am forced to pay them, I'd like to at least hear SOMETHING. Like them to spend precious 5 minutes to come here and tell us of their plans.
And no, I'm certainly not going to be understanding about how they "cant just fix it". They could just break it perfectly fine, seeing as it worked before this Monday>.>
you can fire them it's called unsubbing, you don't have to play them game if you don't want to. No one has a gun to your head
As some people have already said, this is not a business for us, this is a game. We pay for it to have FUN. And we do indeed have amazing fun...when it actually works. All we want is that we actually get a working product for our money so we can enjoy it.
And we will come here and rant and rage as much as we want, because this is precisely what CS section is for. And as paying customers deprieved of their game(because we're stuck til Monday now) we have every right to do so.
Also, Monday? You guys have to be kidding. Will there be a compensation for this week that we could've spent playing next 5 vet zones(or all of them for those who got stuck in non-vet)?
lol you just proved a good point for me, they even said they were going to fix it, but that's not enough, it needs to be fixed sooner. And if your rage on the forums eventually a post will be closed as per the rules of COC. so obviously raging is a bad idea, it's unproductive, gets you worked up and unreasonable. All of us want this game to work, but many people are requesting things that are just unreasonable, and thus they are wasting their time and energy being mad about something they don't understand.2 -
Pintobean✭✭✭I have been waiting almost a week, broke last Monday just as I was getting there in the main quest line. During the last week, I tried making a DK ( no idea what a DK really is but I made one and boy do I stink with her), watched a marathon of bad movies and other crap on television, tried a couple of Free to Play games for about a minute each, and here it is Sunday, just waiting for Monday. I only have two concerns: What if it is not actually fixed tomorrow? and What if it is fixed, but ten minutes later on the next main quest, IT is now broken?0
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Pintobean✭✭✭Shoot that last post was supposed to be 'off the cuff', but it has now occurred to me. Nobody has tried the next main quest in the series since THIS one has been broken to all, for a week. While not likely, it is extremely possible that the next or soon next main quest line in the series was also broken last week, but not reported since we were all stuck on this one!
Now THAT would be funny.1 -
Usara✭✭✭✭Still broken atm on EU server.What? Lead? Me? No, no, no. No leading. Bad things happen when I lead. We get lost, people die, and the next thing you know I’m stranded somewhere without any pants.Usara v531 - Usara2 v322 - Escouade Sauvage - PC - EU - EP
Usara Den Thasnet - Retainer of House Hlaalu (Dunmer Templar, heal)
Livia Augustus - Deserter of the Imperial 7th Legion (Imperial DK, tank)
Aspen Vael - Battlemage of King Casimir III (Breton Sorcerer, tank/dd magicka)
Caris Vael - Missing Student of the Mage Guild of Shornhelm (Breton NB, dd magicka, vampire)
Eugene Fitzherbert - Wanted con artist hiding in Wayrest (Imperial Templar, tank/dd magicka)
Chante-avec-les-escargots - House Hlaalu snail breeder (Argonian NB, tank)
Ryl Serandas - Mournhold Ordinator (Dunmer DK, dd magicka)
Dar'Aiean - House Hlaalu Smuggler (Khajiit NB, dd stamina)
Ferinwe - Alteration Instructor of the Mage Guild of Ebonheart (Altmer Sorcerer, dd magicka, retired)
Torafhilde Frostdottir - Winterhold Cryomancer (Nord Sorcerer, dd magicka)
Senecar - Daedra hunter, former Thalmor corps (Altmer Templar, dd magicka)
Ondres Hlaalu - House Hlaalu Skooma Trader (Dunmer NB, dd magicka)0 -
arwynaSoul ShrivenStill broken atm on EU server. also. since thursday i can't progress. How zenimax can let us like this ... very frustating.0
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Reremnu✭✭✭ZOS_GinaBruno wrote: »Hey everyone! We are aware of this issue, and it will actually be fixed on Monday with our new patch.
Well.. we have Monday, there was maintenance, no patch, quest is still broken. Did something went wrong?0 -
Kenny_McCormick✭✭✭ZOS_GinaBruno wrote: »Hey everyone! We are aware of this issue, and it will actually be fixed on Monday with our new patch.
Well.. we have Monday, there was maintenance, no patch, quest is still broken. Did something went wrong?
maint isn't done yet....should be fixed when maint is done. so please wait till maint is done before you assume its broken (unless u are talking about EU server in that case the maint hasn't happened there yet..only on NA server atm)
Edited by Kenny_McCormick on June 9, 2014 11:19AM0 -
Reremnu✭✭✭Well ok, my bad, "regular maintenance is on Tuesday EU time"
Yet we were told about fix on Monday, that's why I had my hopes up. We were told "on Monday".[...]
Considering we have Monday EU time(half a day has already passed), Zos changes maintenance times since release nobody knows when the next change is going to come.
When they say something will be fixed on Monday do they mean Tuesday EU? Posting wage responses (not giving exact times and time zones) makes people confused. I expect more professional customer support when a game has monthly fee.0 -
Kenny_McCormick✭✭✭Well ok, my bad, "regular maintenance is on Tuesday EU time"
Yet we were told about fix on Monday, that's why I had my hopes up. We were told "on Monday".[...]
Considering we have Monday EU time(half a day has already passed), Zos changes maintenance times since release nobody knows when the next change is going to come.
When they say something will be fixed on Monday do they mean Tuesday EU? Posting wage responses (not giving exact times and time zones) makes people confused. I expect more professional customer support when a game has monthly fee.
usually when they post a given time its related to NA time. but yes they need to be more specific and post about EU time aswell. me being in NA time (USA) im still waiting for main to end..cant sleep at all..possibility my house is haunted..weird things happening all week lol.. anyways they do need to state that Maint for NA is Monday and it is Tuesday for EU..
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Pintobean✭✭✭Just checked, patch notes say is fixed, patch is uploaded on my comp, usually a fairly short wait for the server to open once I can upload the patch. I will post as soon as able once I can get in and try the quest.0
