Logged in after maintenance and I can confirm, still broken.
I'm going to call them and ask for a prorated portion of my monthly subscription fees for the 30% of the game content that I am not able to access due to their actions, and inaction at this point. I don't care if it's a dollar, they calculate costs based on number of calls they get, if I call in enough times it will off set my subscription fees. I may not get my money back, but I can make sure they don't make a profit off me as long as I'm not getting my moneys worth out of their product.

It is Maintenance tomorrow for the EU if it not fixed in that then my Sub will be canceled.

And i hope a lot of other people cancel as well.

Pintobean wrote: »

Tried just now, 6am pacific time, still broken, for once I am upset there was no maintenance this morning. I tried not playing at all yesterday. Downloaded three free to play games, deleted them all after about one minute, each. Must face my addiction head on, aka made an alt on a different faction so I don't run into this quest again.

If you play different faction long enough (for devs having time to fix it) of cource. Let's all hope it'll happen soon. I want to get the title and want to finish Caldwel's Gold.

xoxox wrote: »

So I decided to log a support request and they are confirming it's a known issue but I'm not sure I appreciate the advice to go back to Alik'r:

Response By Email (Diogo) (06/05/2014 09:46 AM)
Greetings Brave Dragon Knight!

We're sorry you're having this issue. In fact, an issue relating to the quest “Imperial Infiltration” has been identified. Although there is currently no resolution, the issue is being investigated further.

May your travels lead you to warm sands,
DM, The Elder Scrolls Online Team

So...they basically say "yes, we know there's a quest bug stopping you from accessing half/most of the content, but we don't know how to solve it nor when we will know, so just shut up and go do smth else"?o_O

I am having the same problem. Mine started two days ago, which is when I got to the quest. I am HIGHLY disappointed with the fact that they are not saying anything on this thread, and did not fix it with the patch. I shouldn't have to go and play an alt or not play the game at all just because they can't fix something in their game. We are paying to play this game each month, and if we are unable to play because of a broken quest that keeps us from doing anything else then I hope they plan to reimburse us some.

Meanwhile, we can determine that this is due to a change in the code somewhere. We know that it worked prior to this week's maintenance. That means that the places to look for the bug would be limited to code differences between the day before Maint and the day after.

Now that we've limited that way, we look into what would have impacted that quest specifically. I can't speak to any of the code issues, but in general, its not hard to identify the cause of a bug which appeared after an update.

If its a case of "we don't know", my money is on the "we" referring to the CSRs and not the devs. Maybe it hit between weekly calls with development? That would anger me.

strefilb14_ESO wrote: »

Fairydragon3 wrote: »

magdalina157eb17_ESO wrote: »

xoxox wrote: »

So I decided to log a support request and they are confirming it's a known issue but I'm not sure I appreciate the advice to go back to Alik'r:

Response By Email (Diogo) (06/05/2014 09:46 AM)
Greetings Brave Dragon Knight!

We're sorry you're having this issue. In fact, an issue relating to the quest “Imperial Infiltration” has been identified. Although there is currently no resolution, the issue is being investigated further.

May your travels lead you to warm sands,
DM, The Elder Scrolls Online Team

So...they basically say "yes, we know there's a quest bug stopping you from accessing half/most of the content, but we don't know how to solve it nor when we will know, so just shut up and go do smth else"?o_O

Well in lamen, yes. WHat part about that is ahrd to understand that they cant just "fix" it. Would you prefer, them to hold your hand at your bed side telling you it's going to be alright? Cuz the have more important things to do than listen to people raging at them for their troubles. Do you like it when your boss is yelling at you when you try to work

What I would like for them to do is be able maintain their own game. We aren't their bosses, we are their *** CUSTOMERS. You buy something from someone and it breaks, preventing you from using it as it was designed and when you FINALLY get a response from them, they say "eh, we'll fix it whenevz" are you seriously saying you wouldn't stop doing business with them? If you would keep buying their crap product, then you are a fool.

we are their customers which aslo makes us their Clients, Know what clients do when they are un happy with their product they drop the person/company.

No I would not if I was experience these issues, but I'm not. But if I was, I'm Know that complaining on the forums how it is still broken, is not going to speed things up, but by all means continue wasting your time so skin of my back. I'll just be sitting here laughing at all of your rage comments on how "This is how it should be now fix it" just unsub and be done with it if it really pisses you off, but something tells me you wont be because once it does get fix you will forget all about it. Honestly it is just unbelievable how people think that doing this on the forusm is going to help, you arent even report new information, just a mass of mindless zombies going "braaaaaaainssssssss, .....BRRRAAAAAAAIIIIINSSSSS" AND THEN DEVOURING THE FIRST ALIVE THING THEY SEEE, nomomomomomomomomomomomomomom

Fairydragon3 wrote: »

magdalina157eb17_ESO wrote: »

xoxox wrote: »

So I decided to log a support request and they are confirming it's a known issue but I'm not sure I appreciate the advice to go back to Alik'r:

Response By Email (Diogo) (06/05/2014 09:46 AM)
Greetings Brave Dragon Knight!

We're sorry you're having this issue. In fact, an issue relating to the quest “Imperial Infiltration” has been identified. Although there is currently no resolution, the issue is being investigated further.

May your travels lead you to warm sands,
DM, The Elder Scrolls Online Team

So...they basically say "yes, we know there's a quest bug stopping you from accessing half/most of the content, but we don't know how to solve it nor when we will know, so just shut up and go do smth else"?o_O

Well in lamen, yes. WHat part about that is ahrd to understand that they cant just "fix" it. Would you prefer, them to hold your hand at your bed side telling you it's going to be alright? Cuz the have more important things to do than listen to people raging at them for their troubles. Do you like it when your boss is yelling at you when you try to work

If I were the boss of the employee who keeps breaking more things than he fixes and doesn't even bother to tell me when and what he is planning to do to fix the new problems he created...you're right, yelling at him would be useless, I'd just fire him.
But since I cannot fire them and I am forced to pay them, I'd like to at least hear SOMETHING. Like them to spend precious 5 minutes to come here and tell us of their plans.

And no, I'm certainly not going to be understanding about how they "cant just fix it". They could just break it perfectly fine, seeing as it worked before this Monday>.>

fosley_ESO wrote: »

Some people in zone say they've completed it with no problems. A bunch of people say they can't.

I think those people that say they have completed it are confused. I was one of those people. The reason is after completing the final objective, the quest abandons itself and you seamlessly get another white objective as it flips to a different quest. Unless you're paying close attention to the actual names of quests, which I don't, you don't even realize you've had an issue. A friend of mine was asking me along the way if I had completed it, and I told him that I thought I had. It wasn't until I went back to the Queen that I realized there was a problem.

I'd say that I'll be happy with a forum response from ZOS on this, but I know that they will say something meaningless in response if I make that sort of a promise

ZOS_GinaBruno wrote: »

Hey everyone! We are aware of this issue, and it will actually be fixed on Monday with our new patch.

Woot!!!

Farming anomaly until monday ... Boring

ZOS_GinaBruno wrote: »

Hey everyone! We are aware of this issue, and it will actually be fixed on Monday with our new patch.

That's great news. Thank you.

However, while I don't mean to sound unappreciative, what is one supposed to do until Monday if this quest prevents progression?

Assuming one doesn't like to play more than one character, this is subscription time wasted.

Thanks, I will quit checking every two hours.

SinXiL wrote: »

Monday?

So only a week to wait for progression blocking bug to get fixed?

...

My guild mate and I were finishing Cadwell's Silver together when he ran into this bug. I was fortunate and I managed to miss it and progress. But now I'm in Cadwell's Gold and he's still stuck in Cadwell's Silver. So you bring up a good point, this is a progression blocking bug and a major block between 50+ and 50++. And he's been working with Customer Support for several days only to get scripts recited to him to try this and try that. I think this deserves a "hot fix" and I think as paying customers we deserve that.