Maintenance for the week of April 6:
• [IN PROGRESS] ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
Thank you for reporting us this bug. Also, don't hesitate to report it directly in game via the command /bug. If you are stuck, we would suggest you to use the command /stuck.
I've reported this bug in-game at least 3 times and still nothing. And you can use the stuck command but since the last patch it will cost you a transport fee.