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Zenimax - Authentificator - Now!
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Niliu✭✭✭KhajitFurTrader wrote: »
SWTOR launched with an authenticatorGimme back my sweetroll or so help me2 -
dennissomb16_ESO✭✭✭✭✭KhajitFurTrader wrote: »
You expect industries to learn over time and from competitors. On top of that plenty of the staff here came from other MMOs and have industry experience. Bots, gold sellers, stolen accounts etc have been an industry concern for a long time now. To be as unprepared as ESO is a big part of why people are pissed off. It would be like a new car manufacturer releasing cars with no air bags or seat belts.
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Catflinger✭✭✭
What silence? The information is out there from them if you care to read it;Catflinger wrote: »I don't want to do this, but the sheer number of bots and the stunning wall of silence on Zenimax's part is alarming.
Updated yesterday on Known Issues sticky right here; first item;...
Thanks for that pointer -- the last time I checked, there was nothing. I do not expect them to outline exactly what they're doing in detail; just acknowldgment is good. And an authenticator would make my husband and myself feel even safer to log in and play.
As for "The Road Ahead" pointer", meh. Old news. Things have escalated wildly since then.
And this --Just flailing around with generalistic nonsense adds nothing to the debate of this thread or forum for that matter.
I've been participating a lot in the botting threads, providing information about how botters work in MMO environments based on long experience playing these games (which a lot of people on these forums seem to lack, and therefore there are a ton of misconceptions around as to what can be done about the problem.) I don't "flail around" about this, I speak specifically according to my experiences -- and no, I don't refresh the "known issues" thread every hour or even every day. Will you be less of a snark if I promise to amend my ways?Edited by Catflinger on May 16, 2014 2:41PM0 -
Cogo✭✭✭✭✭
✭Arizona_Willie wrote: »I've gotten ads for gold sellers on my real email account which was only given to Zeni when I signed up. It is not used in the game anywhere. Looks to me like their servers have been hacked because they had to get my email from billing / registration.
If they get your email from in game, then I garantee you there would be million posts about that here.
There are several ways to get your email and spam you. Most commonly is if you joined some forum/guild whatever site and used your prime email there.
Its sad but true that hackers targeting sites where you need to provide an email, which are a lot. Then they spam and/or SELL the list of real emails to spammers.
Also, and please, this is not putting any blame on you. You could have a simple keylogger and that way the vermin who are using your adress has it.Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
Guildsite: The Nephilim
"I don't agree with what you are saying, but I'll defend to the death your right to say it"
-Voltaire
"My build? Improvise, overcome and adapt!"1 -
KhajitFurTrader✭✭✭✭✭
✭✭KhajitFurTrader wrote: »
SWTOR launched with an authenticator
Ah, thank you. I didn't know that.0 -
kewl✭✭✭✭✭
✭Only a die-hard fan could support this game right now.
As a diehard fan, I could not agree more. If TES wasn't in the tile, I'd have quit during beta.
ZOS has made some glaring mistakes, but I’m willing to support them for a while longer. In the meantime I tell my friends to wait three months before making the purchase.0 -
Niliu✭✭✭KhajitFurTrader wrote: »KhajitFurTrader wrote: »
SWTOR launched with an authenticator
Ah, thank you. I didn't know that.
Hehe, I really liked SWTOR, hell, still have the authenticator on my phone. In reality, while an authenticator would be good for added security, the game sends you a code and prevents you from logging in if you login from a new IP, so do we NEED an authenticator, or at least need it right now?Gimme back my sweetroll or so help me0 -
GreySix✭✭✭✭✭
✭KhajitFurTrader wrote: »KhajitFurTrader wrote: »
SWTOR launched with an authenticator
Ah, thank you. I didn't know that.
Yeah, they constantly tried to get me to purchase one. Never saw the necessity, but the option was nice.Crotchety Old Man Guild
"Hey you, get off my lawn!"0 -
Niliu✭✭✭KhajitFurTrader wrote: »KhajitFurTrader wrote: »
SWTOR launched with an authenticator
Ah, thank you. I didn't know that.
Yeah, they constantly tried to get me to purchase one. Never saw the necessity, but the option was nice.
Never needed to purchase. iPhone is free
Gimme back my sweetroll or so help me0 -
GreySix✭✭✭✭✭
✭KhajitFurTrader wrote: »KhajitFurTrader wrote: »
SWTOR launched with an authenticator
Ah, thank you. I didn't know that.
Yeah, they constantly tried to get me to purchase one. Never saw the necessity, but the option was nice.
Never needed to purchase. iPhone is free
Ah, then maybe I meant that dongle thing they were pushing.Crotchety Old Man Guild
"Hey you, get off my lawn!"0 -
Catflinger✭✭✭KhajitFurTrader wrote: »KhajitFurTrader wrote: »
SWTOR launched with an authenticator
Ah, thank you. I didn't know that.
Yeah, they constantly tried to get me to purchase one. Never saw the necessity, but the option was nice.
Never needed to purchase. iPhone is free
Ah, then maybe I meant that dongle thing they were pushing.
Yeah, those cost money. But MMOs that offer this option usually have a free phone app that does the trick even better (besides being free, it's one less gadget to keep up with).
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AlexDougherty✭✭✭✭✭
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Just so long as they are not restricted tu the USA and smartphones.
People believe what they either want to be true or what they are afraid is true!
Wizard's first rule
Passion rules reason
Wizard's third rule
Mind what people Do, not what they say, for actions betray a lie.
Wizard's fifth rule
Willfully turning aside from the truth is treason to one's self
Wizard's tenth rule0 -
Niliu✭✭✭AlexDougherty wrote: »Just so long as they are not restricted tu the USA and smartphones.
Only smartphones have apps... So a phone version of it would be restricted to smart phones....Gimme back my sweetroll or so help me0 -
Thechemicals✭✭✭✭✭
What silence? The information is out there from them if you care to read it;Catflinger wrote: »I don't want to do this, but the sheer number of bots and the stunning wall of silence on Zenimax's part is alarming.
Updated yesterday on Known Issues sticky right here; first item;
sourceIN-PROGRESS KNOWN ISSUES
ZOS_GinaBrunoZOS_GinaBruno admin
May 15 edited May 15 in Customer Support - English Staff Post
Below are some of the in-game issues we are currently working on fixing. Note that this list is not everything we’re working on, just the highest priority ones.
General
Botters - We are continuing to improve our process and security behind-the-scenes for combating botters in-game. This is an ongoing work in progress that we are fully dedicated to. Please keep in mind that we cannot go into detail on the various actions we’re taking to combat botting, as doing so could put our game and security at risk.
Yeah, what's the matter with these people???!!!
It was clearly indicated in Subsection 567.997B, of Subparagraph 45B, of Section 4A, of Update Notes 97.3, of Developer Notes 34.7!!!!!
No dummy, in the sticky notes. Where all games put updates and info.
Vr14 Templar since release- dual resto
Vr14 Dk bow/2h
Brayan Blackthunder
Goddick
Daggerfall Covenant0 -
AlexDougherty✭✭✭✭✭
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Yes, but I don't have a smart phone, and I'm not forking out £200 for one just to get an authenticator.AlexDougherty wrote: »Just so long as they are not restricted tu the USA and smartphones.
Only smartphones have apps... So a phone version of it would be restricted to smart phones....
I want a key fob Authenticator, like Blizzards, which you can buy in UK (unlike Swtor's)
Edited by AlexDougherty on May 16, 2014 3:02PMPeople believe what they either want to be true or what they are afraid is true!
Wizard's first rule
Passion rules reason
Wizard's third rule
Mind what people Do, not what they say, for actions betray a lie.
Wizard's fifth rule
Willfully turning aside from the truth is treason to one's self
Wizard's tenth rule0 -
GreySix✭✭✭✭✭
✭Thechemicals wrote: »
What silence? The information is out there from them if you care to read it;Catflinger wrote: »I don't want to do this, but the sheer number of bots and the stunning wall of silence on Zenimax's part is alarming.
Updated yesterday on Known Issues sticky right here; first item;
sourceIN-PROGRESS KNOWN ISSUES
ZOS_GinaBrunoZOS_GinaBruno admin
May 15 edited May 15 in Customer Support - English Staff Post
Below are some of the in-game issues we are currently working on fixing. Note that this list is not everything we’re working on, just the highest priority ones.
General
Botters - We are continuing to improve our process and security behind-the-scenes for combating botters in-game. This is an ongoing work in progress that we are fully dedicated to. Please keep in mind that we cannot go into detail on the various actions we’re taking to combat botting, as doing so could put our game and security at risk.
Yeah, what's the matter with these people???!!!
It was clearly indicated in Subsection 567.997B, of Subparagraph 45B, of Section 4A, of Update Notes 97.3, of Developer Notes 34.7!!!!!
No dummy, in the sticky notes. Where all games put updates and info.
Not one for detecting sarcasm, are you?Crotchety Old Man Guild
"Hey you, get off my lawn!"0 -
KhajitFurTrader✭✭✭✭✭
✭✭dennissomb16_ESO wrote: »You expect industries to learn over time and from competitors. On top of that plenty of the staff here came from other MMOs and have industry experience. Bots, gold sellers, stolen accounts etc have been an industry concern for a long time now. To be as unprepared as ESO is a big part of why people are pissed off. It would be like a new car manufacturer releasing cars with no air bags or seat belts.
I'm pretty sure the things you mentioned are build into cars because by now, it is required by law that they have them built in. The are no laws regulating MMO authentication security, yet. And pray that there ever won't be, because security would end up to be only a very small part of regulation.
ESO did come with an IP address verification system by email, however. Try to log in from a wildly different geolocation, and you need to enter a randomly generated security code sent to your registered email.
And while I'm sure that of course knowledge and experience get carried around by industry veterans, the implementation of two factor authentication (TFA) requires two things: the licensing of the necessary RSA software, and an infrastructure in place for distribution of hardware tokens, actual authentication coupled with accounting, and error handling for customers. Both need time and money.
Maybe TFA wasn't just high enough on their priority list in the face of getting the game out of the door. Maybe it's in the pipeline. Maybe, if enough people ask persistently, it will get implemented soon(TM). Be sure to keep an eye out for any announcement in that direction.
Edited by KhajitFurTrader on May 16, 2014 3:09PM0 -
Akhratos✭✭✭✭AlexDougherty wrote: »Just so long as they are not restricted tu the USA and smartphones.
Only smartphones have apps... So a phone version of it would be restricted to smart phones....
Phones have had apps since long before smartphones came out.
There was no app market because the stupid propietary SO system (SOs they throwed and made every 3 months for a new phone) pushing community devs out of it, but thats all. There always have been Java apps for many of them tho, wich worked cross-platforms (its java, after all) given some similarities (screen res).0 -
Kaskako✭✭Logging in from your pc requires authentication already, unless that was removed?
I have nothing against authenticators, i had one for wow, and used the mobile version for swtor at some point. So i wouldn't mind one for eso, but I don't see that much need considering my first line.
What would help ppl stop having their accounts hacked would be to use appropriate passwords. Unique passwords for their accounts, including caps, numbers and special characters.
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dennissomb16_ESO✭✭✭✭✭KhajitFurTrader wrote: »dennissomb16_ESO wrote: »You expect industries to learn over time and from competitors. On top of that plenty of the staff here came from other MMOs and have industry experience. Bots, gold sellers, stolen accounts etc have been an industry concern for a long time now. To be as unprepared as ESO is a big part of why people are pissed off. It would be like a new car manufacturer releasing cars with no air bags or seat belts.
I'm pretty sure the things you mentioned are build into cars because by now, it is required by law that they have them built in. The are no laws regulating MMO authentication security, yet. And pray that there ever won't be, because security would end up to be only a very small part of regulation.
ESO did come with a IP verification system by email, however. Try to log in from a wildly different geolocation, and you need to enter a randomly generated security code sent to your registered email.
And while I'm sure that of course knowledge and experience get carried around by industry veterans, the implementation of two factor authentication (TFA) requires two things: the licensing of the necessary RSA software, and an infrastructure in place for distribution of hardware tokens, actual authentication coupled with accounting, and error handling for customers. Both need time and money.
Maybe TFA wasn't just high enough on their priority list in the face of getting the game out of the door. Maybe it's in the pipeline. Maybe, if enough people ask persistently, it will get implemented soon(TM). Be sure to keep an eye out for any announcement in that direction.
Seat belts and air bags were added before they became law. Why...because it was a selling point, offered extra safety, and became a competitive feature. I'm sorry but to launch an MMO in this day and age with as little in place as ESO has for the huge issue that is Botting/hacking etc. is in "my opinion" simply wrong. Of course at this point the customer base will decide for them if this was a good or bad move
I think you are right. It was not enough of a priority/to much investment for them so they launched as is
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Swampster✭✭✭KhajitFurTrader wrote: »KhajitFurTrader wrote: »
SWTOR launched with an authenticator
Ah, thank you. I didn't know that.
Add FFXIV to your list too, it had authenticator tokens at it's first launch too.Edited by Swampster on May 16, 2014 3:14PMSwampriel - Nightblade (Archer Build) - Ebonheart Pact - Veteran
Swampess - DragonKnight - Eboheart Pact - Lowbie Faceroller1 -
demonlkojipub19_ESO✭✭✭✭✭I'm actually surprised I haven't been hacked already!
Really tho, I was wondering if they planned on having an authenticator available for this game. Probably don't need one tho with the advanced security they have and all dot dot dot.0 -
BBSooner✭✭✭✭✭
✭Edited by BBSooner on May 16, 2014 3:16PM0 -
Niliu✭✭✭
Beat you to it, muahahaGimme back my sweetroll or so help me0 -
BBSooner✭✭✭✭✭
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Beat you to it, muahaha
I concede defeat good sir!0 -
KhajitFurTrader✭✭✭✭✭
✭✭dennissomb16_ESO wrote: »Seat belts and air bags were added before they became law. Why...because it was a selling point, offered extra safety, and became a competitive feature. I'm sorry but to launch an MMO in this day and age with as little in place as ESO has for the huge issue that is Botting/hacking etc. is in "my opinion" simply wrong. Of course at this point the customer base will decide for them if this was a good or bad move
Yes, you're right. If I remember correctly, security features like ABS and air bags were first introduced only in top-of-the-range vehicles, because the (then) expensive electronic systems didn't have as great an impact on total cost as in cheaper/more affordable models. But of course, they raised the awareness on traffic security, which led to more demand, which led to mass production, which led to cheaper prices. Nowadays they're everywhere by default, and cars missing "basic" or "taken for granted" security features would be quite unsellable. There's a niche for fun cars which deliberately lack them, but you may be forbidden to use them on public roads.
Anyhow. With internet security awareness on the rise, even MMOs can no longer afford to ignore the topic. IP authorization may be too little for today's demands. I'm curious how things will develop.0 -
felixgamingx1✭✭✭✭Most of this talk about bots is psychological they not doing anything to nag you if we had a general AH then yea but with guild stores there's no room for harmEdited by felixgamingx1 on May 16, 2014 3:46PM0 -
KerinKor✭✭✭✭✭
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I've not seen a single spam in my mailbox on in chat that came from a stolen account .. and if you have to ask "how do you know if an account's stolen" my answer is "no legit player would call their account "adgfew32535"!dennissomb16_ESO wrote: »many of the bot and spamming come from stolen accounts
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GreySix✭✭✭✭✭
✭felixgamingx1 wrote: »Most of this talk about bots is psychological they not doing anything to nag you if we had a general AH then yea but with guild stores there's no room for harm
They're pretty darned annoying for crafters. Just yesterday, my character was preparing to harvest a node, when a pickaxe from an underground bot barely broke the surface and took the resource.
That's just ate up.Crotchety Old Man Guild
"Hey you, get off my lawn!"0 -
PVT_Parts✭✭✭I was always under the impression that account authenticators were not mandatory to access your account. I've never had an authenticator before and have never had a problem accessing my account. It just adds added security if you want it. It wouldn't solve anything bot related.0